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Ventana Big Sur, An Alila Resort

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48123 Highway One, Big Sur, CA 93920-9538
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Traveler (330)
Room & Suite (240)
Dining (143)
What is Travelers’ Choice Best of the Best?
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About

#4 of 8 hotels in Big Sur
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Even when you're inside, you'll always be connected to the outdoors at Ventana Big Sur – our luxurious, rustic and inviting guestrooms are tucked among the meadows and redwoods. Ventana's 59 rooms and suites are arranged around our 160-acre property in secluded groupings, offering the utmost in privacy and serenity. Constructed of sun-bleached cedar, the buildings blend harmoniously into the natural surroundings, with interiors featuring rich leathers and woods that provide a soothing, sophisticated retreat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Banquet room
Parking
Wifi
Hot tub
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Meeting rooms
Spa
Couples massage
Massage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Mountain View
Languages Spoken
Spanish
712Reviews29Q+A45Room tips
Traveler rating
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Popular mentions
allshort2me13 wrote a review Yesterday
Los Angeles, California1 contribution
Seamlessly luxurious experience with the staff being the standout highlight of this idyllic resort. Enjoyed the multiple pools, activities and absolutely delicious food. While expensive, I still felt it delivered and exceeded expectations.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
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HawaiianStyle808 wrote a review Jul 27
Maalaea, Hawaii205 contributions155 helpful votes
The grounds are stunning The food is very good The staff is friendly If you are not the one paying or paying by points get here as soon as possible & stay for as long as you can. If you are the one paying the bill ask you self a few questions Will weather be an issue for you (rain, fog, cold, etc) Will wildlife be an issue for you (wasps, skunks, crows, etc) Will having to wait for things or request things more than once be an issue for you? This is an incredible property but it is not for everyone. I loved it and would return (immediately if someone else was paying)
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Date of stay: July 2021
Value
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Room Tip: The Big Sur Spa Suite is incredible if you have the means
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1 Helpful vote
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Brandon415CA wrote a review Jul 20
Fairfax, California2 contributions
Ventana's location, community buildings and rooms are absolutely incredible. Unfortunately the food and service does not match. It felt like there just simply were not enough staff and the quality heavily varied between staff members (some good, some not). The food was similar, which is frustrating given that Ventana is now all inclusive. My wife almost asked for a steak knife to cut her fish on the first night. Though the second night our dinner was great. Breakfasts were mediocre and lunch was sparse. In summary, I would give a 4-5 star review if the price was $1,000/night. My expectations are dramatically higher at $3,000/night.
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Date of stay: July 2021
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Response from Anthony Duggan, General Manager at Ventana Big Sur, An Alila Resort
Responded 1 week ago
Thank you so much Brandon415CA for this valuable feedback. We will be sure to review this with our chef and teams around the resort to seek immediate improvement. I hope we will be able to welcome you back in the future and better meet the service expectations we pride ourselves in providing.
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Matthew wrote a review Jul 13
Sioux City, Iowa104 contributions53 helpful votes
My wife & I spent 3 nights here for our 10th anniversary. I would say the perfect amount of time to spend here would be 3-4 nights. This way you have both some time to enjoy the property, and you don't leave feeling like you didn't see or experience anything in the area. If you were ONLY staying on property, I would say 2-3 nights would be good enough. Anyway, this property is amazing. All of the suites feel like your own individual cabins. They are pristine, clean, quiet, and cozy. The all-inclusive food is excellent and the resort never feels cramped since it is so spread out. All of the staff we encountered was helpful, quick, and remembered our preferences. The ability to text the hotel and receive whatever you requested very quickly was a bonus, too. You can eat your food wherever you want, but if you choose to eat at the main restaurant (Sur House), you will really appreciate the heat lamps which are at every table. But just be advised that depending on the time of day, you may NOT appreciate the super annoying bees running into you head and landing on your food. Fortunately, aside from the bees at the restaurant, there were surprisingly few bugs to annoy you, at least in my experience compared to other forested vacation hotspots. We could not be happier that we chose this hotel as the highlight destination on our road trip down the coast, from San Francisco to Ragged Point.
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Date of stay: June 2021
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2 Helpful votes
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Response from member_full_name, mgmt_resp_affil3 at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Thank you so much 300braveheart for choosing us for your special celebration and I'm so happy to hear you had such a wonderful time (minus the bees). We really appreciate your feedback and review and hopefully we'll be a stop again on your next west coast road trip!
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jilleandub wrote a review Jul 10
Alameda, California45 contributions48 helpful votes
This property is beautiful with gorgeous rooms and incredible service. The property is beautifully landscaped and very serene. The spa cabanas are absolutely amazing and Martha gave one of the best massages I have ever had. The rooms are clean, spacious and well appointed and also very quiet. The pool area is beautiful and there are lots of areas around the property where you can sit in peace and enjoy the ocean views. The hotel had great Covid precautions and we felt very safe during our stay. The bed was very comfortable and we loved the large bathroom with the huge shower and tub. We also had a private hot tub on our patio, which was a wonderful treat. We really loved the charcuterie plate and champagne that was waiting for us in the room when we checked in. Overall this property was really wonderful!
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Date of stay: March 2021
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Response from member_full_name, mgmt_resp_affil3 at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Thank you jilleandub for such great feedback from your stay! I'm so happy to hear how safe and comfortable you felt during your stay and how great of a time you had. I hope we will get to welcome you back in the future!
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PRICE RANGE
$840 - $1,805 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ventana inn and spa, ventana hotel big sur, ventana resort big sur, ventana inn big sur
FORMERLY KNOWN AS
Ventana Inn & Spa
LOCATION
United StatesCaliforniaBig Sur
NUMBER OF ROOMS
59
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Frequently Asked Questions about Ventana Big Sur, An Alila Resort
Which popular attractions are close to Ventana Big Sur, An Alila Resort?
Nearby attractions include Pfeiffer Beach (2.1 miles), Pfeiffer Big Sur State Park (2.2 miles), and Pfeiffer Big Sur State Park (2.3 miles).
What are some of the property amenities at Ventana Big Sur, An Alila Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ventana Big Sur, An Alila Resort?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Ventana Big Sur, An Alila Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ventana Big Sur, An Alila Resort?
Yes, free parking is available to guests.
What are some restaurants close to Ventana Big Sur, An Alila Resort?
Conveniently located restaurants include Deetjen's Big Sur Inn Restaurant, Sierra Mar, and Nepenthe.
Are there opportunities to exercise at Ventana Big Sur, An Alila Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Ventana Big Sur, An Alila Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ventana Big Sur, An Alila Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ventana Big Sur, An Alila Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Does Ventana Big Sur, An Alila Resort have any great views?
Yes, guests often enjoy the ocean view available here.