Ventana Big Sur, An Alila Resort

48123 Highway One, Big Sur, CA 93920-9538
Traveler (665)
Room & Suite (221)
Dining (196)
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About

#4 of 8 hotels in Big Sur
Location
4.9
Cleanliness
4.8
Service
4.5
Value
4.0
Travelers' Choice
Even when you're inside, you'll always be connected to the outdoors at Ventana Big Sur – our luxurious, rustic and inviting guestrooms are tucked among the meadows and redwoods. Ventana's 59 rooms and suites are arranged around our 160-acre property in secluded groupings, offering the utmost in privacy and serenity. Constructed of sun-bleached cedar, the buildings blend harmoniously into the natural surroundings, with interiors featuring rich leathers and woods that provide a soothing, sophisticated retreat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Banquet room
Parking
Wifi
Hot tub
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Meeting rooms
Spa
Couples massage
Massage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Luxury
Languages Spoken
Spanish
1028Reviews32Q+A75Room tips
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sjf20232023 wrote a review Aug 6
San Francisco, California1 contribution
We expected for the price point that we would have a relaxing luxurious vacation in one of the most beautiful spots in the world. Nature did not disappoint, the hotel did. It was outrageously expensive. The food was average and we were chased away by yellowjackets immediately. Not just one or two, but our food was swarmed such that we had to leave. There was a dirty towel in our room, we could hear every single thing from the room next door. The refrigerator in the room was so loud that we couldn’t sleep. Every time it turned on we would wake up. The hot tub was not appealing. We ended up canceling our trip rather than staying. I’m so annoyed that we paid such an exorbitant sum for one night of below average accommodation.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nahlalee wrote a review Aug 1
Orange County, California202 contributions92 helpful votes
The place is pretty amazing. The only drawback is the cost... but you don't come to a place like this if you're worried about cost. It's much more affordable on Hyatt points but the availability is hit or miss. If you're looking for a quiet couples getaway this is the place. It's so peaceful and quiet everywhere. Being adults only helps. It's nestled up in the hills overlooking the ocean. Amazing views everywhere, either of far off ocean or serene woods. Clean crisp air with scents of redwoods, fir, occasional smokey fire burning, and lavender. Lots of lavender. It's all-inclusive (excludes alcohol and spa treatments) so you don't have to worry about anything. Tips are included except for alcohol and spa. The service is top notch as it the attention to detail. From the moment you get to the gate to the evening turn down. Everything is done well. They have the only Tesla supercharger around. They charged my car to 100% both times. After I arrived and before I left. They have a collection of vinyl records you can borrow. I'm assuming each room has a record player. The rooms have real fire burning fireplaces. They provide little satchels of special wood that burns clean so decreased risk of forest fires. You just light the whole bag with a match. Works great. Love the soap they provide. It has a very strong exfoliant on one side and smooth on the other side. They have beach blankets and chairs to borrow. Beach blankets look brand new. Chairs are nice compact chairs that also look brand new. They even give you little things of bottles sun block and aloe vera. They have daily cocktail hour form 4p-5p. 1 free cocktail or mocktail. Their signature drink, the Marine Layer. They top it with a large bubble full of lavender smoke. There's smores every night at 8pm at the social house. The social house always has lemonade and sweet tea available. Lavender syrup is always available. There are multiple free activities daily and several special paid activities. There's something for everyone. We tried ax throwing, had a lot of fun. Chris was a great instructor. I really wanted to try falconry but it wasn't available on the days we were there. The food at most all-inclusives are not great, but this place the food is fantastic. It can compete with any high end restaurant. Breakfast, lunch, and dinner are served at the Sur House on a large patio overlooking the ocean. It can get chilly in the mornings and evenings, they will provide a blanket if needed. They have 24 hour room service. You can order a "hiker's lunch" the night before if you're going to be out and about the next day. There are 2 pools . The meadow pool overlooks the ocean and has a inifinity hot tub. It has a bar and so tends to be busier. The mountain pool is quieter with less people, slightly smaller. You can still order whatever you want to the pool via text/phone/etc. The mountain pool also has the clothing optional Japanese bath. There are separate men and women area but they are connected in the middle. If you're looking for a quiet pampered couples getaway, this is definitely a place you need to consider. There's something for everyone. You can unwind and relax, get pampered at the spa, go exploring beautiful Big Sur, eat lots of good food, or all the above.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Use Hyatt points if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan B wrote a review Aug 1
1 contribution
Wow, what a disappointment. Had been many years ago and dreamed of going back. Very pricey ($2500+) per night. So for a special occasion we splurged and invited friends. The property is tired and much deferred maintenance needed. Our friend A/C didn’t work for first several hours and it was hot. Our room (23) had old ripped nasty indoor/outdoor carpet. You couldn’t sit on the couch without falling forward. Mosquitos, flies & bees at dinner….couldn’t they provide insect spray and small table fans? We ate in our room after first night of bees literally swarming. Grounds are woodsy but gravel on our patio was full of weeds and spider webs on the patio. Hyatt you can do better.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Stay at the Post, Ventana not worth the it for 1/2 of what we paid.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JTT#12345 wrote a review Jul 2023
41 contributions65 helpful votes
The Ventana Big Sur is a wonderful property in one of the best locations in California! The drive to the property is pretty beautiful from anywhere within a couple hour drive of the property. Once you are at the property you feel a sense of serenity because it is so relaxing there. The rooms are beautiful providing a rustic but elegant feel. They have wonderful views being so high up in the mountain ridge. They have a beautiful bathtub, a real wood burning fire place, and a bunch of wonderful other amenities in the room. Every time we stay, the wonderful team always provides nice treats for us which are very thoughtful. The housekeeping team does a wonderful job attending to the rooms too. The have a nice walking pathway to get to the wonderful restaurant there. The hotel serves some of the most amazing food for any inclusive hotel in the world. Between the Ventana and Al Maha in Dubai both hotels are tied for best food at an inclusive resort. All three meals each day are absolutely incredible. They have a nice feature where you can get a creative drink at the restaurant between 4 to 5 pm. As beautiful as the property is, what makes this property truly unique is the team. The team is lead by a great GM Mr. Duggan and hotel manager Ms. Chaland. The third manager, the F&B manager Mr. Nottenkamper is a true rockstar at the property and is one of our all time favorite hotel associates ever- a genuine great guy who goes above and beyond every time we stay. If anyone is visiting the area and wants a special hotel stay from top to bottom you will not be disappointed with the Ventana Big Sur!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hank P wrote a review Jul 2023
Palm Springs, California29 contributions47 helpful votes
+1
This is an amazing private, woodsy property whose managers and staff have done everything right. The setting in Big Sur above the Pacific Ocean is spectacular, the food (which is all-inclusive) is excellent and the employees are friendly and efficient. Our room was a Big Sur suite, which was like living in a Restoration Hardware catalogue. The other guests exuded "stealth wealth," not flashy but clearly comfortable in an expensive resort that's worth it.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No children under 18 allowed (thank Heaven.)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 1 week ago
Thank you so much for your kind words about your recent stay at Alila Ventana Big Sur. Our team strives to provide an unforgettable experience, and we're delighted to hear you enjoyed our spectacular setting in Big Sur, excellent team, and outstanding culinary program. We would be honored to welcome you back to our beautiful property soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharon W wrote a review Jul 2023
14 contributions2 helpful votes
My husband and I celebrated a special occasion here. Everything from check-in to the activities were perfection. If you are a nature lover, you will enjoy it. The surroundings are stunning and there are hiking trails directly from the hotel.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Hi Sharon, Thank you so much for your kind words about your recent stay. We are so glad that you enjoyed your special occasion with us. We are also happy to hear that you are a nature lover, as we believe that Big Sur is one of the most stunning places in the world. We hope that you will consider returning to Alila Ventana Big Sur in the future. We would be honored to welcome you back. - Mark Ley, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nate S wrote a review Jul 2023
2 contributions
Went for our 25th anniversary, and this is the ideal place to relax. Pace was perfect, spacing was perfect, no hassle for anything. Super easy, felt very private--just the right number of guests for the purpose of this resort.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Hi there, we are so glad that you chose Alila Ventana Big Sur to celebrate such a special occasion. We strive to create an environment where our guests can relax and enjoy their time, and we are glad that you were able to do just that to celebrate this milestone anniversary. We look forward to your next visit to Alila Ventana Big Sur. - Mark Ley, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BeeCeeNY wrote a review Jul 2023
New York City, New York11 contributions5 helpful votes
We spent my wife's birthday here. Everything you might expect to need and/or want was provided. The staff was super-friendly and helpful. A serious indulgence but a memorable one for us. A choice a pools, spas, views, excellent restaurant. And the starry sky at night.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Thank you so much for your kind words about your recent stay at Alila Ventana Big Sur. We are so glad that you enjoyed everything our resort has to offer during your wife's birthday. We strive to create an experience that our guests will never forget, and we are glad that we were able to do so for the both of you. We would be honored to have you back at Alila Ventana Big Sur. - Mark Ley, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maichelle wrote a review Jul 2023
Houston, Texas19 contributions19 helpful votes
Not very many activities compared to other resorts. Food was top notch but only one restaurant which opens at 730 so limited on earlier breakfast unless you do room service. Walk everywhere or get the hotel shuttle. Spa was amazing.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Maichelle, thank you for taking the time to leave a review of your recent stay at Alila Ventana Big Sur. We are glad to hear that you enjoyed our dining and spa, and we appreciate your feedback on our activities and transportation options. We are always working to enhance our offerings and provide an unparalleled experience, and we appreciate your suggestions. We hope that you will consider returning to Alila Ventana Big Sur in the future. We would be honored to welcome you back. - Mark Ley, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
castcore wrote a review Jul 2023
Sunnyvale, California22 contributions49 helpful votes
Just wrapped a trip here celebrating my wife’s birthday. I am a Hilton Diamonds member so we have mainly used Hilton Hotels around the world but my wife is a Hyatt Explorist and we have also stayed at most of the Park Hyatt hotels in around the world , so we have seen plenty! And we usually have a general feeling the best high end resorts are in Asia ! With that said, we were both very impressed by Alila Ventana Big Sur. Everything from the food, to service level of the staff were just outstanding! On par with many of the high end Asian Resorts! Congrats to the staff and to the managment for being truly exemplary and outstanding!
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Ley, Marketing at Ventana Big Sur, An Alila Resort
Responded 2 weeks ago
Thank you so much for taking the time to leave these kind words regarding your recent stay at Alila Ventana Big Sur. We are so glad that you enjoyed your stay and that you found our resort to be on par with the best high-end global resorts you've experienced. We are particularly pleased to hear that you were impressed with the dining and the service level of our team. We take great pride in our culinary program and our commitment to providing our guests with a personalized and attentive experience. We are grateful for your recommendation and hope to have you as our guest at Alila Ventana again soon. - Mark Ley, Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€2,688 - €3,452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ventana inn and spa, ventana hotel big sur, ventana resort big sur, ventana inn big sur
FORMERLY KNOWN AS
Ventana Inn & Spa
LOCATION
United StatesCaliforniaBig Sur
NUMBER OF ROOMS
59
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VENTANA BIG SUR, AN ALILA RESORT - Updated 2023 Prices & Reviews (CA)

Frequently Asked Questions about Ventana Big Sur, An Alila Resort
Which popular attractions are close to Ventana Big Sur, An Alila Resort?
Nearby attractions include Pfeiffer Beach (2.1 miles), Pfeiffer Big Sur State Park (2.2 miles), and Pfeiffer Big Sur State Park (2.3 miles).
What are some of the property amenities at Ventana Big Sur, An Alila Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ventana Big Sur, An Alila Resort?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Ventana Big Sur, An Alila Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ventana Big Sur, An Alila Resort?
Yes, free parking is available to guests.
What are some restaurants close to Ventana Big Sur, An Alila Resort?
Conveniently located restaurants include Deetjen's Big Sur Inn Restaurant, Sierra Mar, and Nepenthe.
Are there opportunities to exercise at Ventana Big Sur, An Alila Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Ventana Big Sur, An Alila Resort have an airport shuttle?
Yes, Ventana Big Sur, An Alila Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ventana Big Sur, An Alila Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ventana Big Sur, An Alila Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ventana Big Sur, An Alila Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.