Activities at the pool was amazing pool volleyball, water aerobics with Berenice, yoshi was so friendly and Miguel at cornhole the best team ever. They where so nice with all the group. We definitely come back.
This is a great resort I highly recommend it. I love the restaurants, the entertainment and the great pools. From José at Kebae for Breakfast to Ely the waitress at the energy pool to Carlos at the steakhouse. I highly rate this hotel. The staff are very attentive and always remember what you want to drink or eat. My favorite restaurants are the Silk City, Steakhouse and the French restaurant. The staff always make you feel right at home.
We came here for a week long vacation over New Years. We had a great time overall. The staff were amazing! Bernice, yoshi, and Daniel at the pool were the best! Wilberth and Moses at the energy pool bar did a great job! Priscilla was also wonderful to work with for dinner reservations. We stayed near the middle energy pool most of the time. Most entrainment was there. The party pool was a little much, unless we’d been drinking too much and need up there in the afternoon. We heard from many that you did not want a room near the party pool or you would be kept up until 5am. No thanks! Our room was ocean front in between the energy pool and the secrets pool. It was quite at night for the most part there. We were able to eat breakfast at the secrets side, I don’t think I would’ve liked eating only at the buffet at the breathless side. The breakfast at kibbeh was delicious. The beach was a major con, the water wasn’t like other resorts we’ve stayed at in Cancun. No one was in the water. Also, the music could’ve been changed up. It was the same every day. I’m sure it was because of covid, but the shows at night were almost non existent. We would show up, but nothing happened, just the same techno music over and over. A fun excursion we took was the boat trip we took to Isla mujures. Amazing! We went to north beach and got in the water there. That was an amazing day trip for only $100. We wish we’d done it earlier and we’d have went twice. The food at the resort was great! The menus had been cut down due to covid, but everything we had was great. The Italian restaurant was definitely our favorite. The staff everywhere went above and beyond. We had a great time!…
We had a wonderful time here, the beach was clean & water clear. Pools were not too cold and the swim out room water was warm. Would recommend the swim out rooms, very nice since pool closes at 6. We were celebrating my friends 55th birthday, he loved it here !!
We just got back from 10 days at this resort. We had a great time. It was different with all the changes brought on by COVID, but the resort staff handled it well. The food was really good, the staff was overall very friendly and helpful and the grounds were really nice. we would come back again.
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