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Royalton Riviera Cancun Resort & Spa

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Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (13779)
Dining (1370)
Room & Suite (1290)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royalton Riviera Cancun Resort & Spa
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 42 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travelers' Choice
Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish
14994Reviews5206Q+A100Room tips
Traveler rating
  • 9,677
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  • 1,281
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  • 481
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Popular mentions
RYAN M wrote a review Yesterday
5 contributions
+1
Diego, Willy and Edy are some of the most accommodating individuals!! A must stay for someone looking for a close stay to downtown away from the hustle and bustle of the big city. Just about 20 mins from the airport makes this so close to TONS of activities!! Snorkeling, scuba diving right from the shore. Chitzen itza about 2 hours away
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Date of stay: May 2021Trip type: Traveled with friends
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kimcox5 wrote a review Yesterday
1 contribution
We enjoyed every aspect of our vacation. The property was gorgeous. The staff was friendly and attentive. Many things to do through out the day and evening. Close proximity to Cancun Airport. 5 stars!
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Review collected in partnership with this hotel
Date of stay: May 2021
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emaldo322301 wrote a review Yesterday
Aguadilla, Puerto Rico1 contribution
Make sure with a decent group of friends .. it could get boring The drinks are honestly horrible I can honestly say that they are almost watered down. Kudos to employee Jocabeth outstanding service!!! She services the pool area and sometimes the buffet area. Honestly speaking one of the best customer services I have received within my time being here at the royalton.
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Review collected in partnership with this hotel
Date of stay: May 2021
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Yiana wrote a review Yesterday
1 contribution
+1
I have nothing but good things to say about this resort! This was our first vacation since covid. Let me tell you from check in to the hospitality, to food option, room service, butler it exceed our expectations! Everything you needed or wanted the resort had it. The check in process was quick and easy Jose Alberto made sure you had a drink and we’re comfortable. The swim out room was awesome location the waiter would come ask us if we needed drinks and never failed. Damaris and Mauricio on the beach in the diamond club area were super awesome always made sure everyone was happy and comfortable. We also did romantic dinner on the beach and it’s our first time ever and it was so beautiful ❤️ The service was awesome our waiter isaia was on point. The spa at the royalton is a must try the hydrotherapy and we also did a couples massage and it was awesome! Everyone that came out from there was never disappointed. We also bought bottles of Moët and tequila azul is must and awesome that they have the options for you to buy them on property. During the evening they had good music hookah for rent. I have never seen this in any resort that I have stay this far. I thought it was super cool. Overall this resort is a must stay and recommend to everyone.
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Date of stay: May 2021Trip type: Traveled as a couple
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agoodnight13 wrote a review Yesterday
Pittsburgh, Pennsylvania1 contribution
I’ll just never be back. I tried everything the resort had to offer, the food was tasteless unless you go to the sports bar or food truck. The staff seemed like they didn’t want to be there either. Hated it
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Review collected in partnership with this hotel
Date of stay: May 2021
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PRICE RANGE
$267 - $993 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
840
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Frequently Asked Questions about Royalton Riviera Cancun Resort & Spa
Which popular attractions are close to Royalton Riviera Cancun Resort & Spa?
Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), The library (2.2 miles), and Piston Pueblo (3.2 miles).
What are some of the property amenities at Royalton Riviera Cancun Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Royalton Riviera Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Riviera Cancun Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Royalton Riviera Cancun Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Royalton Riviera Cancun Resort & Spa?
Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias.
Are there opportunities to exercise at Royalton Riviera Cancun Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Royalton Riviera Cancun Resort & Spa have an airport shuttle?
Yes, Royalton Riviera Cancun Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Riviera Cancun Resort & Spa offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Are there any historical sites close to Royalton Riviera Cancun Resort & Spa?
Many travelers enjoy visiting Zona Arqueologica El Rey (9.7 miles).