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Hotel el Moro

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Hotel el Moro
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251 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Syosset, New York
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was huge (Master Suite). Located in the middle of town. Has a refrigerator, hot plate, filtered water, nice beds, couch, and a table wth chairs. You could see the water from the balcony. Make sure to get a Master Suite. Worth the money. The wifi was very signal was very strong the it was fast. The free breakfast... More 

Helpful?
1 Thank Michael B
Glens Falls
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 2, 2016

The hotel and room were very clean Emenities were somewhat lacking. Internet gave you a lot of bars but could never view or download anything. It was definitely weak. There were no hairdryers in the room. It did give you a water cooler and refrig, Upon arrival the front desk staff did not offer any information, about facilities, wifi, breakfast,... More 

Helpful?
1 Thank Joseph T
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Joseph T: We all at Hotel El Moro thanks you for your review and observations about our service and hope that despite these problems you had a good satisfying vacation. Although we have English speaking staff I am sorry that there was none during your staying. Since we have a transportation and tour services in the hotel, Ismael in... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Ok to stay on a budget, you wont find luxuries in here but all whats needes. We stayed on one of the master suites with 2 queen beds and a futon, you get a table, 4 chairs and a kitchenette with all needed to cook a meal. Skillets knife a small gas stove, sink, china and silverware for 4 people... More 

Helpful?
1 Thank EVANGELIONHD
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear EVANGELIONHD: Thanks for your review and observations. We are sorry about your bad experience with our shower. We are looking for a practical solution for the lack of pressure or rather uneven pressure in the shower of the upper suites (there is no problem in any other of our rooms). We solved the problem with a hydraulic pump but... More 

Sarnia, Ontario
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 20, 2016

Once again my favourite boutique style hotel in the entire Yucatan. The staff, especially my friend Miguel, are top notch, very helpful, accommodating and service oriented. The rooms are nicely appointed to meet your expectations, spotlessly clean and well equipped including a room safe. The onsite restaurant offers a full menu and the food is good. This hidden gem is... More 

Helpful?
2 Thank Denis-in-Sarnia-Ont
Boynton Beach, Florida
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

I stayed here waiting for family to arrive and stay in Playacar. This was a great spot to stay. There was a restaurant in the front. The room was a good size and had a safe. There was a refrigerator and tv. TV worked but there was no cable or stations. It's a short walk to the center of town... More 

Helpful?
Thank wherewegoing2next
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 10, 2016 via mobile

We just checked in today but so far we're very happy with the place. The accommodations are nice, the price is right, and it's in a great location, close to just about everything you could want. But the real jewel of this place is Israel. He helped check us in and got us set up with a lot of things... More 

Helpful?
2 Thank Angryzen1
Waltham, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016

I love this place and come back every time I am in the Yucatan!!! The Taco place (Tacos.com) a few doors down has the best freshest tacos around! Coffee shop in the center of town is fabulous and the small town feel makes you want to stay!!! Rooms are great ~ staff are accommodating and the community is perfect!

Helpful?
2 Thank AnnC1969
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2016

the staff and manager were very helpful and accomodating/ The room was exactly as advertised. the garden and pool area was very well maintained. the roof deck was very comfortable and a great place to sit and view the ocean and town. we will make this hotel a part of our plans every year on our way to or from... More 

Helpful?
1 Thank anne272727
Blowing Rock, North Carolina
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 7, 2016 via mobile

This was a brief stay for one night before the fly out from Cancun. This is a darling boutique hotel with full or continental breakfast, pool and great internal garden in the midst of all Puerto Morelos has to offer. We booked on line on the company website to secure the reservation. Only to find that if you walked in... More 

Helpful?
Thank Blooms4you
Plymouth
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 3, 2016

We've just returned from a two week stay at this lovely hotel, perfectly located for the town and beach, and a few minutes walk from a great selection of good restaurants, all with different attractions. It was recommended to us and booked by our dive centre (Wet Set) and lived up to all our expectations. The gardens and pool area... More 

Helpful?
2 Thank je9341
Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $63 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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