This hotel is a gem . Located in a quiet area about 15 min. Walking distance from the little town of P/M . Its right on the beach and surrounded on 3 sides by greenery . The management and staff are hardworking, cheerful and will go out of their way to help you. The rooms are super clean and the beds are slightly suspended off the floor. Very relaxing. Communal kitchen is a wonderful idea as you get to meet people from different countries. The hotel supplies basic ingredients, spices , eggs , fruits, cooking oil etc... there is fresh coffee, herbal teas, toasts , jams and many other items too numerous to mention. We will definitely be back.
BEWARE Management has changed. We honeymooned at Sakol, was our favorite (stayed 6 times since 2008). On arrival for 12 nights, manager left us standing at the desk. We hurried out, security pointed us to Rm 4. We are 77 and 67. Manager walked past us struggling to push our suitcases across the sand without any offer to help. Property is falling into disrepair. Sink in 4 is fractured. King bed installed, moving it to different wall, leaving shelf for lamps on the old wall where the bed used to be. Hooks for hanging bed still hanging from the ceiling. Head of bed about 8 inches off the wall. Upstairs bar not open. Path to town along beach then around the port is closed. Now a LONG walk to town or take the bicycles. Port is very close (as always) and very noisy when unloading ships (as always). We used to love this place. Guests overlook negatives when management is good & property is in good repair, that's not the case anymore. On day 6, I woke very ill at 7 am and asked the manager to locate a doctor. By 8 am, I went back and told the manager I would have to fly to USA because I thought I had pneumonia (she had not tried to find a doctor). Manager was unhelpful & unconcerned. She called cab #203 at 10:30 am for us to Cancun airport for flight home. I have bacterial pneumonia possibly brought on by being exposed to toxins in rotting seaweed and garbage the night before getting ill (I'm asthmatic with autoimmune issues). A few days after arriving home, I contacted Booking.com asking if Sakol would consider partial adjustment for remaining 7 nights. Sakol advised them they were not aware we checked out. Manager is dishonest, unfriendly, does not seem to like people, & should not work in hospitality. Had Sakol just said no adjustments, fine. To say they did not know we checked out is unacceptable. Manager returned $20 safe key deposit at check out & knew we checked out & why. Housekeepers and kitchen staff was fine. I retired from hospitality. Just say NO.…
If you’re looking for peace and quiet and jungle quaint, you’ll be happy. No crowds, no noise, just the sound of the surf. The most interesting rooms are clean and have good AC which we never used as the sea breeze was quite wonderful. The multi use kitchen where you can prepare breakfast from fruit, eggs, etc. is a hoot! Great fun For those fit, it’s a 25 minute into old town, Puerto Morales. The back road isn’t in good shape as we found out after dinner and margaritas in town. We’d probably rent a car next time. Staff seemed pleasant. If you want the bar and nightlife scene, please don’t stay at this little spot. Go to Cancun instead.
Very much enjoyed our stay here. The staff were lovely and helpful, breakfast lovely and rooms very clean and well presented by lovely staff. The rooms are a little dated but this is not an expensive luxury hotel so it wasn't expected. We loved using the bikes to cycle into the town - only 10mins on the bike on a reasonably quiet road. (Bike lights need and these were on a returnable deposit of 400mxps). We went out of season so it was very quiet and the bar was shut - but I didn't have a problem with this. Wildlife around the hotel, crane, hummingbird, Iguanas and lizards all add to the experience. The beach does have seaweed but thats not the hotels fault. The garden area was well kept. We went to the beach at Puerta Morelos and had the section of beach to ourselves. Loved it!
Although the hotel is close to Puerto Morelos, it is difficult to access it, given its remote location. If you need anything from town, you have to drive. The hotel itself is cute and the staff friendly enough. The room we occupied was spacious and clean, but the bed is suspended by ropes. It took me 3 days after leaving the hotel to stop feeling every bed swinging. They provide fruits, breads, youghurts, eggs, coffee and milk for breakfast. However, if you want eggs, you have to prepare them yourself. I found the price to be more than the place commands. I don't think I'd stay there again.