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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,087 Reviews from our TripAdvisor Community

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Showing 4,552: English reviews
St. Catharines, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 26, 2014

We travelled to Marina El Cid last Dec (2013). Myself and my daughter (age 7), and my good friend and her son (age 6). We originally booked a standard room through our TA, and then called the hotel and upgraded to a 1 bedroom platinum suite. It was awesome, so glad we upgraded (used the $300 coupon from a booklet... More 

Helpful?
2 Thank Jayla78
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your awesome review and for your stay with us. We are so glad to know that all your family enjoyed our resort and were happy with all our services and facilities. Thank you also for sharing... More 

Navarre, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2014

This was my first time at El Cid and I will definitely return. I spent a week at El Cid and it was wonderful. The infinity pool had the best view. The service by Arturo, butler, was most excellent! Loved it!

Helpful?
1 Thank Dorothy B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your kind review and for your preference. We are so glad to know that you had a nice vacation with us and enjoyed our new pool and the service from Arturo. Thank you also for sharing your... More 

Long Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

El Cid is a great resort especially for the resort. The restaurants are great. I preferred the Italian restaurant to the others, but every place had good food. Best of all, the waiters will bring you another plate if you don't like what you order (some of the menu items are different, so you might be experimenting more than you... More 

Helpful?
1 Thank Kyle M
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friend: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for your stay with us. We are so glad to know that you had a nice vacation with us and enjoyed our resort. Thank you also for sharing your review on tripadvisor... More 

Atlanta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

This is the best family vacation that we've ever had. All the staff are very friendly and take care of you and your family. The entertainment staff was excellent, The shows each night are great and the food was wonderful. The taxi drivers are very courteous and helpful. Mr. Tarjeta was awesome, he put safety first especially when driving late... More 

Helpful?
2 Thank winningside08
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your fantastic review and for your preference. It was so nice to read that all of you enjoyed your holiday with us and enjoyed also our services and activities. Thank you also for sharing your experience on... More 

Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 25, 2014

We are frequent visitors to this area and were very excited to stay at the Hotel Marina El Cid with the added Platinum Club service, especially after reading all the positive reviews online. But sadly we ended up more disappointed than impressed. Pluses included: perfect location, magnificent property, gorgeous beach views, staff like Giovanni, Josue, and Ivan in the Mediterranean... More 

Helpful?
3 Thank DWebYu
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your review and for selecting our resort. We sincerely regret that you were not completely satisfied during your stay with us. Thank you also for your compliments for some of our staff members and for your... More 

pennyslvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 25, 2014

Our family loved the Marina El Cid!!! We could not have been happier with our experience! The first day was a little rough with the sales pitch but it was short and we were in our room quickly to unpack, grab our water shoes and suits, and hit the beach! Before we went to our room though, I booked our... More 

Helpful?
6 Thank kerienichole
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your fantastic review and for your preference. We are so glad to know that your family enjoyed your holiday with us in many aspects mainly our Italian restaurant. Thank you also for sharing your experience on... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 24, 2014

My wife and I visited El Cid last week. It was great. Here's a few things we want everyone to know: 1. Very family friendly - We were celebrating our 10 year anniversary and decided to leave our three kids at home with the grandparents for some alone time. Every now and then we felt bad that we did this... More 

Helpful?
6 Thank Meljkim
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely review and for your preference. It was so nice to read that you and your wife spent a relaxed holiday with us and enjoyed the Platinum club also. Thank you also for sharing your comments... More 

Cleveland, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2014

This is the best family vacation that we've ever had. The staff are very friendly and take care of you and your family. The shows each night are great and the food was wonderful. Gilberto is "El Hombre!!!" He brought us any drink we could have asked for and now I crave Cola D'Iguanas (sp.) I had one of the... More 

Helpful?
2 Thank BeardedBoogieMan
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review We are so glad that you all had a terrific holiday with us and enjoyed our facilities, activities and the service from our team. Thank you also for sharing your experience on this... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

The place is absolutely stunning! The staff is great, as well as the food. The room service was quick, and the rooms we're very clean.There were nightly shows that kept the entire family entertained. I would recommend this resort to anyone and everyone! It was an amazing time for me and my family and i'd love to go back!

Helpful?
2 Thank Niveen R
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for choosing our resort. We are so glad to know that you and your family enjoyed our facilities, restaurants, activities and the service from our hotel staff. Thank you also for sharing... More 

Munhall, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

We just got back from El Cid. We had an amazing time. Highly recommend booking a tour through Rooster near the pool. We did the Ilsa Mujeres Unlimited tour. Amazing! Snorkeling was out of this world and the colors of the water were fantastic. The food was good and our 4 kids never went hungry. They do an amazing job... More 

Helpful?
4 Thank Kevin T
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that all your family had a terrific vacation with us and enjoyed our service and facilities. Thank you also for sharing your review... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $182 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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