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Hotel Marina El Cid Spa & Beach Resort

Traveler (6357)
360
Panoramas (14)
Video (5)
Certificate of Excellence

About

#18 of 30 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen.
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Property amenities
Pool
Room service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast included
Spa
Free parking
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Hotel links
Visit hotel website
Offers & Announcements:Sunny Days
Hotel deals
8,120Reviews
1,684Q+A
100Room tips
Traveler rating
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Popular mentions
I stayed at EL CID and my experience was the best this is a great place to relax and do things around this area, I traveled here with my wife and my teen son and they were very amazed just like me I’m planning my next vacation.
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Review collected in partnership with this hotel
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, We feel rewarded and grateful with your kind comments and your preference. Thank you so much for your recognition to the quality of our facilities and for your positive comments about your recent stay. It will be awesome to have the pleasure to serve you again soon. Cordially,
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Great Resort with lots of things to do ! a friendly staff who makes Sure your stay is enjoyable! I have been a member many years and the people and staff or second to none. The town of Puerto Morales has continued to grow very safe and nice place to visit !
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Review collected in partnership with this hotel
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, I would like to express our sincere gratitude for your kind words, and our commitment to continue delivering a great service to all our guests and members. It is fantastic to read that your stay at El Cid became a wonderful experience again. Thank you very much for your comments and your preference. We hope to see you again for another great stay at El Cid.
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Seaweed in water in beach made it unusable, smelly and could not enter water. The staff worked daily but piles over 6 feet high made it a pool only trip. Other picture do not show and many guest very upset.
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Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, First of all, thank you for taking the time to share your experience on this site. On behalf of all the staff at Hotel Marina El Cid, I would like to express that we honestly regret that your stay was not completely satisfactory due to the natural phenomenon that we are experiencing, but as you could witness and mention, we are hardly working in order to keep the beach as clean as possible. That phenomenon is not permanent and i can tell you that during this week, we have had very few arrival of seaweed. We are also focusing our efforts in offering a great experience in all our facilities, including pools, restaurants, lobbys, and, in general the whole resort. It would be fantastic to have another opportunity to serve you again. Cordially,
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Every stay at an El Cid resort is by far the most relaxing and accommodating place to stay for me. Best investment in my years of travel. Wouldn't give it up for the world. The beaches, the resort, the food, the staff and the atmosphere are all two thumbs up superb.
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Review collected in partnership with this hotel
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest First of all, thank you for keep preferring El Cid to spend your vacation, and on behalf of all the staff, I want to tell you how proud and happy we feel about the positive comments you give us. It is a pleasure to serve you, and I will share your kind words with our staff. Thank you for your comments and we look forward for your next visit. Best regards,
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We had such a wonderful time! This is a first class resort. The staff is friendly and very helpful, the rooms are kept clean. The food is very good and there are 7 different restaurants to choose from. We had a butler, Caesar, who was amazing! The French restaurant required men
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Review collected in partnership with this hotel
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, Thank you so much for posting such a great note about your recent stay at Hotel Marina El Cid. We are very happy to learn that your stay was a pleasant one, and that you were highly satisfied with our service, entertainment, food and facilities. We sincerely look forward to welcome you back anytime soon. Warm regards.
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PRICE RANGE
$183 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marina el cid spa & beach puerto moreloshotel marina el cid spa and beach resortmarina el cid riviera mayahotel marina el cid riviera mayael cid riviera mayahotel marina el cid beachel cid puerto morelos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
428
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