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Hotel Marina El Cid Spa & Beach Resort

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Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6646)
360
Panoramas (14)
Room & Suite (1172)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Marina El Cid Spa & Beach Resort
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 39 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Enjoy an alluring all-inclusive experience in an authentic escapade. Well-known for its family-friendly environment and redefined pampering, Hotel Marina El Cid Spa & Beach Resort provides splendid accommodations, services and amenities in a picture-perfect setting. Enjoy the upscale services available such as full-service marina and sportfishing fleet, Mayan inspired spa and activity programs for all ages in the Kids and Teens Club. The resort grants guests a more conveniente, yet equally espectacular alternative to the larger hotels in the Riviera Maya. Wether you are seeking an intimate or an adventurous retreat, this Caribbean paradise will make for the perfect escape.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Concierge
Gift shop
Shops
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
Spanish
8,644Reviews1,841Q+A100Room tips
Traveler rating
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Popular mentions
Kristin T wrote a review Nov 2020
Oklahoma City, Oklahoma32 contributions12 helpful votes
Great trip back to the El Cid! We were married here last year and were here for our first anniversary. All the staff were friendly and accommodating as always and all seemed genuinely glad to have visitors to the resort. The hotel was very clean, all staff masked up and taking appropriate COVID precautions. Our butler Hector was great, we requested him again from last year. He even decorated our room one evening for our anniversary! The weather was great, food and drinks plentiful and delicious. Until next time, we will be back!
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 5 days ago
Dear guest, We feel grateful to read that you have choosen us to spend such special moments as your marriage and anniversary; that is a reason to be proud and, after reading your kind words about our service and facilities, we can only say thank you for visiting us and for your trust and preference. This is your house and we hope to see you again very soon!! Cordially,
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Brian Z wrote a review Nov 2020
Centennial, Colorado4 contributions9 helpful votes
If you plan to vacation and are ok they will continue to harass you to buy a time share then this is the place for you. If you are arriving to relax and expect standard amenities like Wi-Fi, then this is not the place to choose. We arrived today after we booked “A Platinum Suite Beach Front” room and the sales pitch started and we were told unless they put a note in our “file” that we would receive daily calls until we leave. After getting away from that , we wanted to check our email and found that internet is $15 a day and per device. So after spending $1900 (5days) for one of their top rooms, internet is an additional cost. I have traveled the world have have yet to pay for internet, except here at this resort. There are so many places to choose from here Mexico without these kinds of hassles and lack of internet. It seems that they have more than enough guests during this Covid pandemic, otherwise they would address their services.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, We sincerely regret that the beginnig of your stay with us was not at the level of your expectations. I understand that one of our representatives has already talked to you and you can be sure that you will not be called anymore. We will make sure that the rest of your stay with us will be a pleasant and relaxing experience. Sincerely,
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Jet292762 wrote a review Nov 2020
1 contribution
We are members of El Cid Vacation Club. This was our fourth stay in just over a year. First time at the Marina. The room had a connecting door that let all of the sounds from the neighbors come right through. it was very noisy. The Marina Lobby was closed when we were dropped off from the airport transfer, so we had to wheel our luggage , in the rain to the Ventus Lobby. Not so terrible.We were ready for a walk after a day of flying but weary as well.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear member, First of all, I would like to thank your for your recent visit to Hotel Marina El Cid, and, at the same time, apologize for any inconvenience you had during your stay. Due to the current situation, we were operating the Marina lobby on a restricted schedule, but we have recently opened it on a full time operation. We sincerely hope to have another opportunity to serve you and demonstrate our truly quality and excellence in service. Thank you!
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Curiosity05097929397 wrote a review Nov 2020
1 contribution
We thoroughly enjoyed our recent stay at Marina El Cid. Staff was great, courteous, eager to help. Everyone was wearing face coverings, assisting at the dining halls, Kids Club is a great option for children
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 1 week ago
Dear guest, thank you so much for your kind comments and for your preference; your safety and enjoyment are our priorities, and we are doing everything to make sure that your stay with us result on a positive, safe and joyful experience. This is your home and we hope to see you again anytime soon! Cordially,
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janeanerbeaners wrote a review Nov 2020
California City, California1 contribution
Beautiful place. Wonderful people. Had a great time with my sisters and my mom. Everyone worked diligently to make our stay pleasant. Enjoyed being on the beach, out on the water with the kayaks, swimming in the sea, evening activities, and daily entertainment.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 2 weeks ago
Dear guest, On behalf of all the staff at Hotel Marina El Cid, I would like to express our gratitude for your recent visit, and for your trust in our resort to spend your vacation. It is fantastic to read that your experience was completely satisfactory, and that your whole family enjoyed themselves with our activities, facilities and service. Thank you! Sincerely,
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PRICE RANGE
$160 - $473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marina el cid spa & beach puerto morelos, hotel marina el cid spa and beach resort, marina el cid riviera maya, hotel marina el cid riviera maya, el cid riviera maya, hotel marina el cid beach, el cid puerto morelos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
428
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Frequently Asked Questions about Hotel Marina El Cid Spa & Beach Resort
Which popular attractions are close to Hotel Marina El Cid Spa & Beach Resort?
Nearby attractions include Croco Cun Zoo (3.3 miles), National Reef Park of Puerto Morelos (1.2 miles), and Unico Beach (1.9 miles).
What are some of the property amenities at Hotel Marina El Cid Spa & Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Marina El Cid Spa & Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Marina El Cid Spa & Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Marina El Cid Spa & Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Marina El Cid Spa & Beach Resort?
Conveniently located restaurants include Lola y Moya, Mangata, and Cafe Layla.
Are there opportunities to exercise at Hotel Marina El Cid Spa & Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hotel Marina El Cid Spa & Beach Resort have an airport shuttle?
Yes, Hotel Marina El Cid Spa & Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Marina El Cid Spa & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Marina El Cid Spa & Beach Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hotel Marina El Cid Spa & Beach Resort have any great views?
Yes, guests often enjoy the harbor view available here.