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Hotel Marina El Cid Spa & Beach Resort

Travelers' Choice award winner
GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,118 Reviews from our TripAdvisor Community

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Showing 4,577: English reviews
phoenix
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in bldg. 22, facing the infinity pool. It was the perfect loation for us since I can't walk very far. The golf carts for transportation were perfect for us to get to the lobby. We found all the help very friendly and helpful. The rocky beach was not as bad as described. Far to the left and right... More 

Helpful?
Thank esurina
Longview, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

I loved everything about this vacation resort, it was fun, relaxing, adventurous... Everything I wanted and hoped for in a vacation, would love to go back soon. Me and my husband both agreed that it was an awesome get-a-way!

Helpful?
Thank Patricia D
Freeport, Grand Bahama Island
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

Check in staff were friendly, I arrived around noon and room was not ready until 3 so they recommended the buffet restaurant in the lobby for lunch. More about the food later. When room was ready, was given a brief tour of the property although I had walked it while waiting for the room to be ready. Somehow got a... More 

Helpful?
Thank LOUNEXSO
Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amazing experience! Ricardo was amazing! He helps us so much!! Best ever! He made our trip so much better! Thank you Ricardo for everything he is the best!! Resort was great n food super delicious .. All activity see dos were so much fun! Great people .. Would definitely go back again n again

Helpful?
Thank rose458949
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your perfect review on this site. Thank you also for your kudos for Ricardo, I will make sure to share your comments with him, he is so kind and a very courteous person. Thank you again for your great comments and for choosing Hotel Marina El Cid Spa & Beach Resort.... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just arrived our 5th visit back! Excellent job by the Platinum club~ had all our requests ready! Nice and easy check in. Sad to hear that Rodrie is no longer with the Platinum club~ but look forward to getting to know the new staff. Joakian fantastic butler, we will see what day 2 brings. I can't say enough excellent family... More 

Helpful?
Thank SandNation
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Thank you for returning to Hotel Marina El Cid Spa & Beach Resort. We are glad that you are enjoying your stay so far and you will have a lovely fifth stay with us again. Enjoy your vacation familia and Sara in our Platinum Club as well as Joaquin will serve you in the best way possible. Felices... More 

Canora, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Holiday was Aug 12 to 26 2016. the hotel was spotless check in was a breeze at the platinum club. not harassed by the time share salesman. We were in room 1435 fabulous view not a bug mosquito anywhere to be found. the food at the buffets was wonderful, for the breakfast the Italian restaurant was quieter. the dinner restaurants... More 

Helpful?
Thank David K
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect comments and for selecting our resort. We are so glad to know that all your family spent a nice holiday in our resort and thank you also for your observations that are very useful... More 

Lumberton, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our 2nd trip to El Cid, previous trip was 2 years ago. We were extremely happy with the resort and all of its amenities. We travel with other families and have children ranging from 10-14 years old. The main pool is the center attraction because of its very large size, the swim up bar, the cliff jump and... More 

Review collected in partnership with this hotel

Helpful?
1 Thank ccooper422
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind review and for your second stay with us. We are so glad to know that all of you spent a nice escape again and enjoyed the nice service from our staff, our staff take the... More 

Unionville
1 review
5 of 5 stars Reviewed 2 days ago NEW

The resort is amazing in all aspects the only thing is the beach is not 100% but the infinity pool right on the beach makes up for that! The staff is more than accommodating. The rooms are amazing and the food is on point!

Review collected in partnership with this hotel

Helpful?
Thank johnrichardp2016
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: How great is to read that you had a fantastic experience during your second stay with us. Thank you also for your compliments for our staff and for recommending El Cid to all. We would love to serve your family for third time again in the near future. Thank you again for sharing your comments and for preferring... More 

Manchester Township, New Jersey
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The food was very good, but there was a Misquito problem at their Fish Rsetaurant what caused us to not enjoy our meal at that restaurant. There was also a issue with our reservatin at the Mexican Restaurant where we were told that the kitchen was closed and they would not honor our reservation, as we arrived 15 minutes late.... More 

Review collected in partnership with this hotel

Helpful?
Thank Karl B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: Thank you for choosing Hotel Marina El Cid Spa & Beach Resort and for your great review. We thank you also for appreciating our efforts to please our guests and we are so glad to know that you and your wife spent a nice vacation in our resort. Thank you also for your feedback and it is so... More 

Woodbridge
1 review
5 of 5 stars Reviewed 3 days ago NEW

Couldn't have picked a better place for my husband and I to enjoy our honeymoon. The food was incredible as well as all the staff. Javier in the Mexican restaurant was the best waiter. See Oscar and Francisco at the swim up bar!!! They are so awesome!!

Review collected in partnership with this hotel

Helpful?
Thank amandamW8596GH
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Honeymooners: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your past stay with us. We are so glad to read that you had a lovely Honeymoon in our resort. Thank you also for your kudos for Javier, Oscar and Francisco, they... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $182 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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