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Hotel Marina El Cid Spa & Beach Resort

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Traveler (5948)
Pool & Beach (1600)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“platinum club”(736 reviews)
“murphy bed”(268 reviews)
“cliff jump”(126 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Marina El Cid Spa & Beach Resort
Offers & Announcements: Summer of Fun
Offers from Hotel Marina El Cid Spa & Beach Resort
Offers & Announcements: Summer of Fun
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Reviews (7,349)
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6,647 results
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3,190
2,253
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278
170
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3,190
2,253
756
278
170
Show reviews that mention
All reviewsplatinum clubmurphy bedcliff jumpinfinity pooltime shareplatinum serviceitalian restaurantbedroom suiteconvention centerkids clubwater shoesfamily vacationboogie boardsmain poolfire showmain buffetswim up bar
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1 - 5 of 6,647 reviews
Reviewed yesterday via mobile

The hotel conditions and grounds are nice people are nice. There are a number of things are negatives. $70 per person for internet per week. This is the number 1 reason that I cannot rate this resort higher than 2 stars. 4 people in a...More

Thank Ste A
Hotel's Favorite
Reviewed September 27, 2017

We LOVE El Cid - we became Platinum members in 2013 after meeting the staff, touring the property and eating the fabulous food - we have thoroughly enjoyed every trip and we go 2 times a year - the staff - WOW!!! First, one of...More

20  Thank brucemarygin
Response from RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach ResortResponded September 28, 2017

Dear Owners: It is great to read that you spent a wonderful vacation with us again and that you are a member of the ECVC family since 2013. Thank you for appreciating our efforts to please to our guests, as you well commented our staff...More

Reviewed yesterday via mobile

If you want to enjoy the ocean, do not go to this resort. The sea weed in the water and piled on the beach will stop you from boogie boarding, walking along the beach, putting your toes in, sun tanning along the water. You will...More

Thank Peggy H
Reviewed 2 days ago

The rooms were clean and kept that way while we were there. The staff was very friendly, fun, and helpful. Food was good. The only real problem was the sweetener used in mixed drinks. I don't think it was sugar. It tasted like some kind...More

Thank Luthier68
Reviewed 3 days ago

The entire staff was so friendly and nice. They went out of there way to make sure all our needs were top priority. The entire entertainment crew at the pool were awesome and made sure everyone participated and had a good time. They had activities...More

Review collected in partnership with this hotel
Thank Scott R
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach ResortResponded 2 days ago

Dear Scott It is great that you had such a fantastic family getaway, thank you for telling us about it. We are grateful that you were so impressed with not only our staff, but also the entertainment, and our "something for everyone" concept. Thank you...More

View more reviews
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$182 - $521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$182 - $521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#17 Top resorts Hotel in Puerto Morelos
#17 On the Beach Hotel in Puerto Morelos
#17 Spa Hotel in Puerto Morelos
#17 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (5948)
Pool & Beach (1600)
Room & Suite (1103)
Dining (507)
Family and Play Areas (84)
Amenities (65)
Business Center & Event Rooms (23)
Questions & Answers
Ask a question
Sarah_9031
June 23, 2018|
AnswerShow all 4 answers
Response from hortolo | Reviewed this property |
Hi-as far as I know, all platinum levels offer an ocean view. We flew with Westjet and airport transfers were included. We made reservations in the restaurants as soon as we booked our room. If you have any other questions... More
1
Vote
Sarah_9031
June 23, 2018|
AnswerShow all 2 answers
Response from D S | Reviewed this property |
Hotel won't contact you prior to your stay Rooms are available depending how many reservations they have Transportation is only included if you booked as a package with an airline
1
Vote
tymz
June 23, 2018|
Answer
Response from GMELCIDRESORTS3 | Property representative |
Dear guest, I will contact you by private message for more information. Cordially,
0
Votes
Google Translation
Room Tips
"Best views of the ocean and sounds of chirping birds to wake up to are the rooms by the ocean - Buildings 17..."
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"Ask for a room that faces the ocean"
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"Any room facing the ocean. ours was great!"
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"We were in 1201 -- hopefully management will work on the mattress and odor issues."
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