We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Residences Riviera Cancun

Blvd. El Cid Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
Hotel direct offer!Black Friday Deal
View Deal
Free cancellation until 12/14/20
View Deal
Free cancellation until 12/14/20
View Deal
SAVE $134
Free cancellation until 12/14/20
Official Hotel$177
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1717)
Panoramas (10)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Residences Riviera Cancun
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 39 hotels in Puerto Morelos
2020 Travelers' Choice Best of the Best
Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 144 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!
Read more
Room & Suite (791)791
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Kids stay free
Valet parking
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Game room
Tennis court
Bicycle tours
Entertainment staff
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Convenience store
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Dining area
Interconnected rooms available
Private balcony
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Hidden Gem
Languages Spoken
English, Spanish
Hotel links
Special Offer:Black Friday Deal
1,488Reviews572Q+A100Room tips
Traveler rating
  • 1,324
  • 105
  • 37
  • 12
  • 10
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jackie G wrote a review Nov 24
1 contribution
My husband and I went for our 30th anniversary we had a fantastic time the service was impeccable the weather was a little iffy part of it but Franco was a Butler and he was over the top the guys are at the pool Efran - Elico - Gilberto - Joshua - Gustavo was our concierge. Rooms were beautiful and I am handicapped and Franco got me a scooter which helped out awesome.
Read more
Date of stay: November 2020
Room Tip: All rooms are great rooms it is location beachfront and ocean view but every villa has a view to...
See more room tips
dgb571 wrote a review Nov 22
1 contribution1 helpful vote
The resort is fantastic. I would highly recommend it. We were there during a hurricane which happens in October and the staff took care of us such that we were not a bit uncomfortable. Moved out of our fantastic beach front unit for about 20 hours. The entire resort was cleaned the next day and they were open for business. Clearly they know how to handle this type of weather and adversity.
Read more
Review collected in partnership with this hotel
Date of stay: October 2020
Sleep Quality
1 Helpful vote
Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 3 days ago
Dear dgb571, Thank you so much for your review. We are glad to see that you enjoyed your stay with us and that you noticed our efforts to keep everyone safe and make sure the facilities are pristine and ready to welcome you back right after the storm passed. We look forward to seeing you again soon! Warm Regards.
Read more
JC_JK wrote a review Nov 15
Northern Virginia, Virginia3 contributions13 helpful votes
We just returned from Grand Residence for a week stay. Last time we were here was last Oct 2019. Due to Covid, GR staff were all wearing a mask and I mean everyone. Little changes were noticeable due to Covid, like the Molton Brown hand soap is now in a automatic dispenser. The cloth hand towel is replaced by a paper towel. The menu is downloadable or paper menu. The regular hard cover menu is sanitize every use as well as the table and chairs. Hopefully once the pandemic is over, the restaurant will be back with the breakfast buffet which we miss. I would like to give a shout out to our favorite concierge Claudia, who is amazing and made reservation for every meal during our stay. She took care of all our requests and airport transfer. She made sure we are always having a great time and zero worries. Since we are owners, I was able to make our 2021 reservation with Montsy. She is so wonderful to work with when it comes to explaining the President Circle and Signature Elite which we both have. She breaks down and explained all the points we have and how to maximize it. We truly appreciate Montsy coming to GR and talking to us in person as she is working remote due to Covid. She is truly a gem. We also had Catherine Duda in Sales explain to us the new benefit of being an owner like the complimentary massages, pedi/mani. We love how they have expanded the benefits to owners. Another reason why we purchase our fraction so we can share this amazing place with family and friends. If you are considering to buy and create memories of this awesome resort, Catherine Duda is the person to ask for. She knows it all, every detail. We are so happy that GR kept the same staff even with only 30% occupancy. Although we purchased AI, tipping extra is always appreciated by the staff. GR staff is like our family and always looking forward to see them each year. This place is truly heaven on earth! See you all in May 2021.
Read more
Date of stay: November 2020
Sleep Quality
Room Tip: resort view is super quiet even when the pool is having Bingo or activities
See more room tips
Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 1 week ago
Dear JCapco, Thanks so much for writing a review about Grand Residences. We love hearing from our members and their vacation experiences and we couldn't be happier to hear that you enjoyed another wonderful stay with us and that our staff, especially Claudia, Montsy, and Catherine, left such a good impression on you by providing outstanding service. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards.
Read more
LLeighton1024 wrote a review Nov 10
1 contribution
4th time here, absolutely love this place!! Exceptional service, food outstanding! Can't say a bad word! Staff can't do enough for you!Beach is on the smaller said but beautiful! Definitely will be back! Room service is included, you can even get bottles if wine sent to room! Immaculately clean! They take all safety precautions during this crazy time!
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 1 week ago
Dear LLeighton1024, Thank you so much for taking the time to review your recent vacation with us. We couldn’t be happier to see that your 4th time spent with us was another wonderful experience. We are honored that you would choose to stay with us again. We will see you then! Best Regards
Read more
Deanna Norman wrote a review Nov 8
Monroe, Louisiana11 contributions1 helpful vote
We are owners at the Grand Residence and have been since day 1. We have owned in 3 of the Royal Resorts in the past 30 years. The Grand Residence is the star in the group as of now. Can't say enough about the staff and Chef Hector. Everyone wants you to be happy and enjoy your time on vacation. This visit we had the pleasure of Hurricane ETA! We were all taken care of and felt safe the whole time. The real miracle happened after the storm. Maintenance and staff emptied 2 pools, cleaned the beach and completely turned the resort around in 24 hours....all while wearing a mask! You will absolutely love your time here if you should decide to visit. Deanna Norman
Read more
Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
$224 - $543 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Residences Riviera Cancun
Which popular attractions are close to Grand Residences Riviera Cancun?
Nearby attractions include Croco Cun Zoo (3.9 miles), National Reef Park of Puerto Morelos (2.0 miles), and Unico Beach (2.7 miles).
What are some of the property amenities at Grand Residences Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Residences Riviera Cancun?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grand Residences Riviera Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Residences Riviera Cancun?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Residences Riviera Cancun?
Conveniently located restaurants include Lola y Moya, Mangata, and Cafe Layla.
Are there opportunities to exercise at Grand Residences Riviera Cancun?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Grand Residences Riviera Cancun have an airport shuttle?
Yes, Grand Residences Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Residences Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Residences Riviera Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Residences Riviera Cancun?
The staff speaks multiple languages, including English and Spanish.