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Grand Residences Riviera Cancun

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Room & Suite (732)
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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About
Travelers' Choice 2018 Winner
Certificate of Excellence
Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 201 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Wheelchair access
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Room Service
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
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Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
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Offers & Announcements:Package Deal
Hotel deals
Location
Full view
Getting there
Cancun Airport15 mi
Cozumel Airport22 mi
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Nearby restaurants
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Nearby attractions
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Reviews (1,169)
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1,035 results
Traveler rating
921
78
23
8
5
Traveler type
Time of year
LanguageEnglish
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921
78
23
8
5
Show reviews that mention
All reviews el faro master suite all inclusive plan heaven beach kids club evian spray heaven bar all inclusive option washer dryer room service ice pops fractional ownership complimentary bottle of tequila sports desk laundry room full kitchen private suv
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1 - 5 of 1,035 reviews
Reviewed today via mobile

We just came from Grand Residences. Is was our 3 time visit. Everything was exellent, especially kids club. My 7 and 4 years old had the Best time there. All three girls there Angrlica, Mariela and Teresa did an amazing job will all the kids....More

1  Thank Compass21026190421
Hotel's Favorite
Reviewed January 15, 2018

First of all they send us a nice black private SUV from the Cancun Airport to the Hotel, the driver was super polite and he offer us towel to clean our hands and bottle of water, he also ask what we want to drink upon...More

12  Thank Easyofff
Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded January 19, 2018

Dear Easyoff Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to...More

Reviewed yesterday via mobile

This was my first time visiting this resort. By far this is the best i have ever been to in my life. Not only they mert expectations but the exceed them . I traveled they are with my husband and my two kids 10 months...More

Thank Kozeta L
Reviewed 2 days ago via mobile

Very good customer service. Private suv from the airport. Arrived and offered refreshing towel and cold water. Driver very polite. Priceline messed up our reservation and the front desk supervisor Eider Lopez and Alejandro cleared it up and handled the error like pros. The resort...More

1  Thank 734jenniek
Reviewed 1 week ago via mobile

We really enjoyed our stay at Gran Residences. We stayed in a junior suite that was spacious, comfortable, well decorated, and had a great view of the ocean! We loved the gifts that were left in the room; a hat for each of us and...More

Thank tomasj502
Response from Sandra R, Online Community Care Agent at Grand Residences Riviera CancunResponded 5 days ago

Dear Tomas J: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resort was built with relaxation in...More

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Questions & Answers
Ask a question
Mark and Lisa M
October 22, 2018|
AnswerShow all 2 answers
Response from Jeffrey L | Reviewed this property |
snorkeling is best done down the beach about two miles to the protected barrier reef. it is PHENOMENAL. it's highly protected, you might need to go with a licenced company. it's inexpensive and awesome. highly recommended!
2
Votes
Sightsee633167
October 21, 2018|
AnswerShow all 4 answers
Response from bratzoe | Reviewed this property |
Get the all inclusive. Very worth it and the food is good!
0
Votes
Sightsee633167
October 11, 2018|
Answer
Response from Tom Z | Reviewed this property |
My suggestion would be to call the Grand Residences Reservation Center 1-888-721-4469 US & Canada 01-800-502-3838 In Mexico
0
Votes
Room Tips
"Ocean front suite for best view"
cherishzm
1 week ago
Read review
"We loved ground floor unit with pool but the penthouse units are pretty amazing as well."
radmoo
2 weeks ago
Read review
"I don't think there is a bad room, even the resort view rooms look at the ocean too."
joannel780
3 weeks ago
Read review
"All areas of the hotel are quiet. I would suggest the oceanfront closest to the Puerto Morales docks."
jimgZ1169RH
4 weeks ago
Read review
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PRICE RANGE
$231 - $673 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
201
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