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Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 201 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!
All reviews el faro master suite all inclusive plan heaven beach kids club evian spray heaven bar all inclusive option washer dryer room service ice pops fractional ownership complimentary bottle of tequila sports desk laundry room full kitchen private suv
We just came from Grand Residences. Is was our 3 time visit. Everything was exellent, especially kids club. My 7 and 4 years old had the Best time there. All three girls there Angrlica, Mariela and Teresa did an amazing job will all the kids....More
First of all they send us a nice black private SUV from the Cancun Airport to the Hotel, the driver was super polite and he offer us towel to clean our hands and bottle of water, he also ask what we want to drink upon...More
12 Thank Easyofff
Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded January 19, 2018
Thank you for posting about our resort.
We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to...More
This was my first time visiting this resort. By far this is the best i have ever been to in my life. Not only they mert expectations but the exceed them . I traveled they are with my husband and my two kids 10 months...More
Very good customer service. Private suv from the airport. Arrived and offered refreshing towel and cold water. Driver very polite. Priceline messed up our reservation and the front desk supervisor Eider Lopez and Alejandro cleared it up and handled the error like pros. The resort...More
We really enjoyed our stay at Gran Residences. We stayed in a junior suite that was spacious, comfortable, well decorated, and had a great view of the ocean! We loved the gifts that were left in the room; a hat for each of us and...More
Response from Sandra R, Online Community Care Agent at Grand Residences Riviera CancunResponded 5 days ago
Dear Tomas J:
Thank you for taking the time to review your stay with us.
We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resort was built with relaxation in...More
Response from Jeffrey L | Reviewed this property |
snorkeling is best done down the beach about two miles to the protected barrier reef. it is PHENOMENAL. it's highly protected, you might need to go with a licenced company. it's inexpensive and awesome. highly recommended!