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Grand Residences Riviera Cancun

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Blvd. El Cid Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
Hotel direct offer!Black Friday Deal
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$279
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Free cancellation until 12/14/20
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$172
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$279
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Residences Riviera Cancun
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 39 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Affiliated with The Leading Hotels of the World®, the largest hospitality collection of its kind, Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 144 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya, as in all Leading Hotels of the World®, offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!
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Room & Suite (791)791
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Boating
Canoeing
Diving
Game room
Snorkeling
Tennis court
Aerobics
Bicycle tours
Darts
Entertainment staff
Patio
Babysitting
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Concierge
Convenience store
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Black Friday Deal
1,488Reviews572Q+A100Room tips
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Popular mentions
Jackie G wrote a review Nov 24
1 contribution
+1
My husband and I went for our 30th anniversary we had a fantastic time the service was impeccable the weather was a little iffy part of it but Franco was a Butler and he was over the top the guys are at the pool Efran - Elico - Gilberto - Joshua - Gustavo was our concierge. Rooms were beautiful and I am handicapped and Franco got me a scooter which helped out awesome.
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Date of stay: November 2020
Value
Location
Service
Room Tip: All rooms are great rooms it is location beachfront and ocean view but every villa has a view to...
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dgb571 wrote a review Nov 22
1 contribution1 helpful vote
The resort is fantastic. I would highly recommend it. We were there during a hurricane which happens in October and the staff took care of us such that we were not a bit uncomfortable. Moved out of our fantastic beach front unit for about 20 hours. The entire resort was cleaned the next day and they were open for business. Clearly they know how to handle this type of weather and adversity.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 3 days ago
Dear dgb571, Thank you so much for your review. We are glad to see that you enjoyed your stay with us and that you noticed our efforts to keep everyone safe and make sure the facilities are pristine and ready to welcome you back right after the storm passed. We look forward to seeing you again soon! Warm Regards.
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JC_JK wrote a review Nov 15
Northern Virginia, Virginia3 contributions13 helpful votes
We just returned from Grand Residence for a week stay. Last time we were here was last Oct 2019. Due to Covid, GR staff were all wearing a mask and I mean everyone. Little changes were noticeable due to Covid, like the Molton Brown hand soap is now in a automatic dispenser. The cloth hand towel is replaced by a paper towel. The menu is downloadable or paper menu. The regular hard cover menu is sanitize every use as well as the table and chairs. Hopefully once the pandemic is over, the restaurant will be back with the breakfast buffet which we miss. I would like to give a shout out to our favorite concierge Claudia, who is amazing and made reservation for every meal during our stay. She took care of all our requests and airport transfer. She made sure we are always having a great time and zero worries. Since we are owners, I was able to make our 2021 reservation with Montsy. She is so wonderful to work with when it comes to explaining the President Circle and Signature Elite which we both have. She breaks down and explained all the points we have and how to maximize it. We truly appreciate Montsy coming to GR and talking to us in person as she is working remote due to Covid. She is truly a gem. We also had Catherine Duda in Sales explain to us the new benefit of being an owner like the complimentary massages, pedi/mani. We love how they have expanded the benefits to owners. Another reason why we purchase our fraction so we can share this amazing place with family and friends. If you are considering to buy and create memories of this awesome resort, Catherine Duda is the person to ask for. She knows it all, every detail. We are so happy that GR kept the same staff even with only 30% occupancy. Although we purchased AI, tipping extra is always appreciated by the staff. GR staff is like our family and always looking forward to see them each year. This place is truly heaven on earth! See you all in May 2021.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: resort view is super quiet even when the pool is having Bingo or activities
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Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 1 week ago
Dear JCapco, Thanks so much for writing a review about Grand Residences. We love hearing from our members and their vacation experiences and we couldn't be happier to hear that you enjoyed another wonderful stay with us and that our staff, especially Claudia, Montsy, and Catherine, left such a good impression on you by providing outstanding service. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards.
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LLeighton1024 wrote a review Nov 10
1 contribution
4th time here, absolutely love this place!! Exceptional service, food outstanding! Can't say a bad word! Staff can't do enough for you!Beach is on the smaller said but beautiful! Definitely will be back! Room service is included, you can even get bottles if wine sent to room! Immaculately clean! They take all safety precautions during this crazy time!
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Sandra Riveros, Other at Grand Residences Riviera Cancun
Responded 1 week ago
Dear LLeighton1024, Thank you so much for taking the time to review your recent vacation with us. We couldn’t be happier to see that your 4th time spent with us was another wonderful experience. We are honored that you would choose to stay with us again. We will see you then! Best Regards
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Deanna Norman wrote a review Nov 8
Monroe, Louisiana11 contributions1 helpful vote
+1
We are owners at the Grand Residence and have been since day 1. We have owned in 3 of the Royal Resorts in the past 30 years. The Grand Residence is the star in the group as of now. Can't say enough about the staff and Chef Hector. Everyone wants you to be happy and enjoy your time on vacation. This visit we had the pleasure of Hurricane ETA! We were all taken care of and felt safe the whole time. The real miracle happened after the storm. Maintenance and staff emptied 2 pools, cleaned the beach and completely turned the resort around in 24 hours....all while wearing a mask! You will absolutely love your time here if you should decide to visit. Deanna Norman
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$224 - $543 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
144
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Frequently Asked Questions about Grand Residences Riviera Cancun
Which popular attractions are close to Grand Residences Riviera Cancun?
Nearby attractions include Croco Cun Zoo (3.9 miles), National Reef Park of Puerto Morelos (2.0 miles), and Unico Beach (2.7 miles).
What are some of the property amenities at Grand Residences Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Residences Riviera Cancun?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grand Residences Riviera Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Residences Riviera Cancun?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Residences Riviera Cancun?
Conveniently located restaurants include Lola y Moya, Mangata, and Cafe Layla.
Are there opportunities to exercise at Grand Residences Riviera Cancun?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Grand Residences Riviera Cancun have an airport shuttle?
Yes, Grand Residences Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Residences Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Residences Riviera Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Residences Riviera Cancun?
The staff speaks multiple languages, including English and Spanish.