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Excellence Riviera Cancun

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10,027 Reviews from our TripAdvisor Community

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There are newer reviews for Excellence Riviera Cancun
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Showing 9,686: English reviews
Little Rock, Arkansas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2013

My husband and I traveled here for his 50th birthday party and invited other couples to meet us there. We has a wonderful time. The resort is beautiful and maintained well. Everyone on the resort was very nice and the rooms were huge and beautiful. The restuarants were great and the bars were all top notch! We started out with... More 

Helpful?
2 Thank Brenda H
Denton, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 18, 2013

First let me start by saying the resort was amazing. We got top notch service. We had by a VIP package we didn't have to stand in the lobby during check in. there was this little building we went to with food and drinks what we sat while they took care of everything. The only bad experience we had us... More 

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1 Thank persichini
UK
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed February 18, 2013

We stayed for 10 nights in September 2012 in a swim up junior suite (it didn’t particularly smell damp). I think the majority of people would be extremely happy with this hotel, the facilities are outstanding, but for us it didn’t quite hit the mark. Our room was opposite the spa and in a fantastic location (building 2, ground floor,... More 

Helpful?
Thank City_FolkTravelBugs
Millersville, Pennsylvania, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 17, 2013

We loved the resort. It was close enough to a small fishing town that we could walk into town for shopping. Marianna at the concierge desk was wonderful and helped us navigate our group of 12 for trips to Chichen Inetza and dining at the resort. We thought the French, Indian and Agave were the best restaurants in that order.... More 

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Thank Leslie K
Williston, North Dakota, United States
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 17, 2013

I have nothing but good to say about this resort! We upgraded to the Excellence Club for a Swim-up Suite and were blown away! The whole staff bent over backwards to make our stay special! Any requests we had were handled like they were no problem at all! Outstanding! All staff from housecleaning to bartenders to waiters and waitresses were... More 

Helpful?
2 Thank Dale F
Hamilton, Canada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 17, 2013

We had such a great time last January that we just had to go back to see if we could go home again. Yes, you can. Great food, great people and great pools. We specifically enjoyed Spice for the Asian cuisine, Toscana had the most incredible steak and the breakfast buffet had so much to choose from every day that... More 

Helpful?
3 Thank Twoowlsonhill
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 17, 2013

This was our 3rd time to the Riviera Maya area, and our 1st Excellence experience. We had a great time at the Excellence. It appears to be a very well maintained resort with quality food and drinks. The standard rooms were large and nicely furnished. The room service was responsive and very timely. The mini bar was well stocked and... More 

Helpful?
1 Thank Rich R
Thibodaux, Louisiana, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 17, 2013

My wife and I stayed at the Excellence Riviera Cancun Feb 9-15 . As stated in the numerous reviews we read we were greeted at the door with a cold towel and a glass of champagne. We were asked if it was our first time there and we said yes and the host said "welcome home ", which I thought... More 

Helpful?
1 Thank Matthew C
kent UK
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed February 16, 2013

Ok so this wasn't what we expected and did changed hotels to iberostar parasio maya.( Will review that separately) So we booked this hotel for 14 nights, we have been to iberostar parasio hotel complex 4 times and thought we'd try something new. So this hotel appeared to fit the bill. With the main points being, al a carte dining,... More 

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7 Thank Michelleb7
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2013

Excellent, 5 star accommodations, service and very good food. It is all inclusive, and they really mean it. Wonderful Hydrotherapy and massage facilities...best massage I have ever had. All service personnel are extremely friendly and competent. Could not ask for more from them. And the food was the best we have had in Mexico. Beautiful white sand beach, all private,... More 

Helpful?
Thank George D
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (50)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $309 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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