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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    12/4/2017 12/5/2017
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     3 people have started booking this hotel
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    $474
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    Traveler (15567)
    Room & Suite (3146)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lobster house” (1,937 reviews)
    “lazy river” (1,087 reviews)
    “chez isabelle” (757 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: Winter Away! 35%
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    Rooms
    Dec 4Dec 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (12,676)
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    1 - 5 of 12,236 reviews

    Reviewed yesterday

    This was our first time to Mexico, and we heard very good things about Cancun. The Excellence Riviera Cancun made us feel very welcome and special. All the staff were extremely friendly and accommodating. Talk about making you feel special in a very genuine and...More

    Thank bkt808
    Hotel's Favorite
    Reviewed June 13, 2017

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    89  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded July 4, 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed yesterday via mobile

    The resort was absolutely beautiful,we loved our room and the hotel staff was exceptional, however front desk personnel need to be more proactive resolving issues. We received a notice that the internet in our building (3) was being worked on. The internet was very sporadic...More

    4  Thank LizzyOntario
    Reviewed yesterday

    Fabulous resort with great facilities and staff, made all the better by it being adult only! I wanted to mention some of the staff who made it even more wonderful. Food is wonderful there, although we didn't visit the Italian this year as the menu...More

    1  Thank bdavies20
    Reviewed yesterday via mobile

    Our vacation was AMAZING!!! Every details are there! The service was impeccable! From the coco locos at the beach, the buffet outside that they prepared all day, to the decorations our the cleanness of our rooms! Everything was EXCELLENCE ! We wanted to say a...More

    1  Thank Andree-ann S
    Moon Palace Cancun
    22,901 reviews
    #23 of 177 hotels in Cancun
    8.3 mi
     
    Now Sapphire Riviera Cancun
    7,504 reviews
    #6 of 27 hotels in Puerto Morelos
    0.3 mi
     
    Secrets Silversands Riviera Cancun
    10,934 reviews
    #4 of 27 hotels in Puerto Morelos
    1.5 mi
     
    Now Jade Riviera Cancun
    9,172 reviews
    #8 of 27 hotels in Puerto Morelos
    3.7 mi
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $327 - $751 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Savannahville Tours N.V., Orbitz, BookIt.com, Travelocity, Hotwire, Evoline ltd, getaroom.com, Cheap Tickets, Cancelon and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveler (15567)
    Room & Suite (3146)
    Pool & Beach (3025)
    Dining (1371)
    Hotel & Grounds (8041)
    Bathroom (179)
    Business Center & Event Rooms (63)
    Family and Play Areas (41)
    Nearby
    Sponsored by:
    Now Sapphire Riviera Cancun
    7,504 reviews
    .28 miles away
     
    Now Jade Riviera Cancun
    9,172 reviews
    3.66 miles away
     
    Secrets Silversands Riviera Cancun
    10,934 reviews
    1.48 miles away
     
    Nearby Restaurants
    John Gray's Kitchen
    503 reviews
    1.84 miles away
    Salciccium Food Truck Village
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    El Pirata
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    1.86 miles away
    La Playita
    361 reviews
    1.81 miles away
    Nearby Attractions
    Croco Cun Zoo
    1,570 reviews
    1.43 miles away
    Akabal Spa
    11 reviews
    1.68 miles away
    Ojo de Agua Beach
    182 reviews
    1.95 miles away
    Parroquia Catolica de San Jose
    92 reviews
    1.97 miles away
    Ask a question
    Questions & Answers
    jemma215
    November 20, 2017|
    Answer
    Response from Jonathan R | Reviewed this property |
    Near the beach one of the bars does light snacks like pizzas and burgers, at lunch time there is a small buffet on the beach this changes on a daily basis, one day it was hotdogs and burgers the next time I visited it was... More
    0
    Votes
    andmic30
    November 18, 2017|
    AnswerShow all 5 answers
    Response from Melissa B | Reviewed this property |
    Yes they do. But you also have a fully stocked bar in your room.
    1
    Vote
    andmic30
    November 18, 2017|
    AnswerShow all 3 answers
    Response from srlbjl | Reviewed this property |
    Just be aware that this is a very popular resort and March is a very busy time of the year in the Riviera Maya. We were there in late September and we couldn't upgrade to a swim out because they were all booked for our... More
    1
    Vote
    Room Tips
    "Spa Block 1 or 2"
    Read review
    "Building 6 is central to everything."
    Read review
    "Rooms in the 7000 block are very close to everything."
    Read review
    "Room 6207 had a view of the lazy river."
    Read review
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