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Excellence Riviera Cancun

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Excellence Riviera Cancun
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11,320 Reviews from our TripAdvisor Community

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Showing 10,925: English reviews
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Columbia, South Carolina
Reviewed yesterday NEW

Our stay at Excellence Riviera Cancun was absolutely perfect! My husband and I stayed here for our week long honeymoon and I cannot wait to come back! We stayed in the Junior Swim Up Suite Ocean View as part of the Excellence Club. If you are able to upgrade to Excellence Club, I HIGHLY recommend it. While it was a...

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6Thank katherineharrison0
Denver, Colorado, United States
Reviewed yesterday NEW

This is the 5th all-inclusive resort chain I have visited. Really couldn't be more impressed or more pleased with our visit. The hotel is meticulously maintained, the food is thoughtfully and individually crafted, and the hospitality is delightful. The pools and the beach are both beautiful and clean. The sand is soft and beautiful as well. According to one of...

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4Thank jmtheobald
Pasadena, Maryland
Reviewed yesterday NEW

This May will be our 3rd visit to Excellence Riviera Cancun. This all adult, all inclusive is an absolutely beautiful resort. From the moment you walk through the massive doors to the lobby, you know that luxury awaits. The welcome champagne is delicious and refreshing after travel. The front desk staff is friendly and helpful. We have had a junior...

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5Thank renedenuto
Missouri
Reviewed yesterday NEW

My wife and I have been traveling to Mexico since the '90s and Excellence Rivera Cancun is one of our favorites. We typically travel with a very large contractor group and this time we had to go early therefore we had two trips in one....a few days by ourselves and a few days with friends. We were in the Excellence...

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3Thank c-k_malone
Reviewed 2 days ago NEW

The Excellence Riviera Cancun really lived up to its name on our week long honeymoon stay. We have traveled to a few resorts in the Caribbean but this was by far the best. The resort was all around beautiful and easy to navigate. It has plenty of different restaurants that are all relatively close to each other. The food that...

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2Thank Tony D
Kingston, Canada
Reviewed 2 days ago NEW

We have stayed at this hotel before.... We've loved it every time. If I mentioned every staff member who was friendly available and helpful I would mention every one. We took a late flight which was delayed so we landed after midnight. The Staff was very helpful and friendly as always (with a warm moist towel and a glass of...

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4Thank LandJKtown
Penetanguishene, Canada
Reviewed 2 days ago NEWvia mobile

We returned from ERC on Saturday. Can't say enough about our stay. The food was amazing! The staff, the grounds, the drinks...all amazing. We upgraded to a swim out room and loved it! The most relaxing vacation ever! Would recommend this resort to anyone looking for a premium holiday. We will definitely be back.

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2Thank Yvette L
Reviewed 2 days ago NEWvia mobile

The most fantastic resort could do enough for you food fanatic whether buffet or the restaurant loved the French for anniversary dinner and grill for lunch the staff were fantastic alway pleased to help room was cleaned to very high standard and the towel animals a lovely touch

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2Thank Maureen D
Manchester, United Kingdom
Reviewed 2 days ago NEW

My husband and I have just returned from the Excellence, and excellent it certainly is. From arrival to departure we cannot fault this hotel. Room (block 6), food, grounds, staff (especially Lizeth, Jeal, Jacqueline and Sheilly at toscana, breakfast and lunch) were all first rate. We will definitely be returning ASAP.

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4Thank Alyson H
Reviewed 3 days ago NEWvia mobile

Amazing amazing amazing!!! The resort is Impeccable and beautiful. I highly recommend staying in the excellence club. The service was outstanding and Andy, the manager of the Excellence Club, has an amazing team! Lizbeth was our favorite, but everyone on the Excellence Club staff was attentive, friendly, accommodating, and went above and beyond. We wanted for nothing! Our room was...

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4Thank Nicole R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $327 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Excellence Riviera Cancun staff and other travelers.
1,826 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Junior Swim Up Oceanview Suite in Excellence Club”
 of 5 bubbles katherineharrison0, yesterday | Read review
“Junior suite swim out”
 of 5 bubbles LandJKtown, 2 days ago | Read review
“It isn't mandatory to tip however it is expected by most staff”
 of 5 bubbles jadeb468, 3 days ago | Read review
“Junior swim ups were great. No need to pay extra for Club Level.”
 of 5 bubbles JDParker1369, 3 days ago | Read review
“the rooftop area was amazing”
 of 5 bubbles daynahale, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question