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Excellence Riviera Cancun

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Excellence Riviera Cancun
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10,199 Reviews from our TripAdvisor Community

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Showing 9,849: English reviews
Chester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

Just returned from a fabulous holiday. The whole experience was superb. The quality of the service, food and hospitality was the best we have experienced. Staying in the club rooms we also received special attention at the reserved pool. A special thank you to Enrique, William, Moses and Amobele. Apologiesfor any spelling mistakes. Will be returning next year .

Helpful?
Thank Margaret M
Waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the ERC for the second time (September 8-15/2016). What can I say, but what an amazing resort in every way!! Once again, we were so impressed. The rooms are large and very nice, equipped with everything you need or could want. The pools are gorgeous. The lazy river is so awesome. The selection of restaurants & bars... More 

Helpful?
1 Thank Lori M
Higganum, Connecticut, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went to this resort for a week and could not have been happier. We have stayed at two other all inclusive resorts in the last few years, but this one was easily the best! You are greeted with cool towels, champagne or punch, and a smiling employee. This type of service continues for the entire stay. We had a... More 

Helpful?
3 Thank Sarah D
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was are second time at Excellence Riviera we stayed for two weeks from 26th Aug to 9th Sept, we loved every thing it was even better than the when we was here two years ago all the staff where very helpful nothing was too much trouble we would recommend the Excellence Riviera to anyone

Helpful?
4 Thank HENRYOGGIE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first time to Mexico and we will definitely be going back, specifically to this resort. Everything was perfect from start to finish. We were celebrating our 10 yr anniversary and we were definitely in good company as it felt like 1/3 of the resort was there on their honeymoon or anniversary. We stayed in a Jr. Suite... More 

Helpful?
8 Thank Joel B
Murphy, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Excellence Riviera Cancun was one of the absolute best Resorts we have ever stayed at in Cancun. We have been vacationing there for the past 8 years and this would have been our 5th time. The Resort itself was the best because it was very clean and they kept it clean all the time. The Staff was very friendly... More 

Helpful?
5 Thank Tina_M315
United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is the best all inclusive hotel I have ever been to! I have stayed in The Beloved and also The Finest but this hotel food and drink wise far succeeds these hotels. I have stayed in the previous hotels in the club sections but at this hotel we stayed in a standard junior suite and everything from the room,... More 

Helpful?
7 Thank roxannewendt
Saint Joseph, Missouri
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As soon as we arrived we were blown away with this resort. The staff is amazing and the whole resort is gorgeous. We stayed at the Excellence in Punta Cana which was super nice and this place is a step up from that. Make sure you bring a collard shirt for the men. The only thing that I didn't like... More 

Helpful?
5 Thank hreeder08
Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The resort is fantastic. Though the clientele is mainly couples and newlyweds, we went on a girls trip and had the best time. Rooms very big and clean. Great food options and quality drinks. Impeccable service and everyone is extremely nice and helpful. The pools are big and clean and lots of shade is offered through the many umbrellas by... More 

Helpful?
5 Thank Moltobene123
Palatine, Illinois
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I were guests at Excellence Riviera Cancun from 9/14/16 to 9/22/16. These were eight wonderful out of your mind nights of pleasure. What can you say about a resort that not only has a great beach and fantastic food, but also has employees that really make you feel special. Excellence Riviera Cancun is only twenty minutes from... More 

Helpful?
4 Thank Chuck F
Questions? Get answers from hotel staff and past guests. Ask a question

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Excellence Club Pool (8)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (50)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $318 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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