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    Excellence Riviera Cancun

    13,658 reviews
    #2 of 28 Hotels in Puerto Morelos
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    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    +1 866-540-2585
    Hotel website
    Agoda.com
    $499
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    Excellence Resorts
    $474
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    Expedia.com
    $499
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    Bookit.com$467
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    Hotwire.com$499
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Agoda.com
    $419
    Excellence Resorts
    $474
    Expedia.com
    $499
    Bookit.com
    $467
    Orbitz.com
    $499
    Hotwire.com
    $499
    Travelocity
    $499
    TripAdvisor
    $419
    Hotels.com
    HotelsClick
    Priceline
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    All photos (17,062) 17,062
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    Travelers' Choice award winner
    Traveler (16695)
    Room & Suite (3515)
    Storyboard
    Overview
    4.5
    13,658 reviews
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    5 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: On Sale! Up to 45% Off
    Contact Info
    Hotel website
    +1 866-540-2585
    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico See on map
    Offers from Excellence Riviera Cancun
    Special Offer: On Sale! Up to 45% Off
    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (13,658)
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    Traveler rating
    10,332
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    All reviewslazy riverchez isabellelobstermartini barthe grillflavor marketsol barspa viewbarcelona restaurantclub poolroom serviceour honeymoonfrench restaurantlas olasmichael jackson showclub levelswim up room
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    1 - 5 of 13,167 reviews
    Reviewed today via mobile
    Would never stay anywhere else...

    My girlfriend and I JUST returned from our stay at ERC and it was perfect from the moment we arrived, until we, sadly, left the resort last night. They pay great attention to detail here and everyone on staff seems to genuinely like being there,...More

    Thank kdeleon
    Hotel's Favorite
    Reviewed June 13, 2017
    They pay attention to detail in this little corner of Heaven!

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    146  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded July 4, 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed today via mobile
    Great trip!

    Excellence Riviera Cancun is a great resort! Everyone is very helpful, polite, and goes above and beyond to make you happy. The entertainment is great! Enrique did a lot of the activities and was awesome!!! The resort was very clean. The food was very good....More

    Thank ACraw25
    Reviewed yesterday via mobile
    Loved it!

    Awesome resort!!! Very high quality. We would definitely travel here again! The food, drinks, nighttime shows, daytime live music, rooms, pools, lounge beds and poolside huts were phenomenal! I was very impressed with Xavier and his knowledge at the fitness studio and the exercise equipment...More

    Thank whatever6644
    Reviewed yesterday via mobile
    Honeymoon

    We loved Excellence Riviera. Especially Rogelio from Flavor Market and Lino ( bartender by the main plaza). Everyone was so lovely and friendly. We also loved the extra perks with that came with the excellence club, this include a private beach area which was amazing....More

    Thank Gio S
    View more reviews
    123456…2634
    About
    Awards & Recognition
    Travelers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Free Parking
    Pool
    Restaurant
    Free High Speed Internet (WiFi)
    Fitness Center with Gym / Workout Room
    Beachfront
    Bar/Lounge
    Spa
    Breakfast included
    Hotel Amenities
    Room Service
    Free Parking
    Business Center with Internet Access
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Airport Transportation
    Breakfast included
    Dry Cleaning
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Tennis Court
    Bar/Lounge
    Spa
    Heated pool
    Adult pool
    Outdoor pool
    Details
    Price range
    $328 - $571 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 On the Beach Hotel in Puerto Morelos
    #2 Top resorts Hotel in Puerto Morelos
    #2 Romantic Hotel in Puerto Morelos
    #2 Spa Hotel in Puerto Morelos
    #2 Luxury Hotel in Puerto Morelos
    #5 Business Hotel in Puerto Morelos
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    $328 - $571 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 On the Beach Hotel in Puerto Morelos
    #2 Top resorts Hotel in Puerto Morelos
    #2 Romantic Hotel in Puerto Morelos
    #2 Spa Hotel in Puerto Morelos
    #2 Luxury Hotel in Puerto Morelos
    #5 Business Hotel in Puerto Morelos
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    All photos (17,062) 17,062
    Full view
    Traveler (16695)
    Room & Suite (3515)
    Pool & Beach (3217)
    Dining (1489)
    Business Center & Event Rooms (66)
    Family and Play Areas (46)
    Amenities (46)
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    Questions & Answers
    Ask a question
    See all 2,574 questions
    mary f
    April 21, 2018|
    AnswerShow all 3 answers
    Response from KCBeau | Reviewed this property |
    We freaked out about that as well... The forecast is hard for the to predict there. It said rain everyday when we went and it only rained one afternoon
    1
    Vote
    mary f
    April 19, 2018|
    AnswerShow all 3 answers
    Response from Colin J | Reviewed this property |
    No,it's available to everyone.
    1
    Vote
    Madison T
    April 19, 2018|
    Answer
    Response from DRegehr | Reviewed this property |
    In the evening during turndown service you will receive a flyer that list various events at the resort including evening shows. during our time there they had a magic show, various singers, mexican themed night and white... More
    0
    Votes
    123456…858
    Room Tips
    "Our room was in section 6 on the third floor. We could not hear anyone outside in the hall way ever."
    Read review
    "Amazing view!"
    Read review
    "We had a room facing the sea.. Sunny. Quiet. Beautiful sunrises."
    Read review
    "I tried for Excellence Club, but they were booked. I thought it was still amazing even without it."
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