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Excellence Riviera Cancun

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Traveler (18529)
Room & Suite (3777)
Traveler (18529)
Room & Suite (3777)
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About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea.
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Property amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Meeting Rooms
Tennis Court
Wheelchair access
Bar/Lounge
Spa
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Conference Facilities
Heated pool
Adult pool
Outdoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Hidden Gems
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Holiday Savings!
Hotel deals
Location
Full view
Getting there
Cancun Airport11 mi
Cozumel Airport25 mi
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Nearby restaurants
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Nearby attractions
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Reviews (15,199)
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14,652 results
Traveler rating
11,624
2,105
611
193
119
Traveler type
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LanguageEnglish
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11,624
2,105
611
193
119
Show reviews that mention
All reviews lazy river martini bar chez isabelle lobster the grill flavor market sol bar french restaurant spa view barcelona restaurant club pool room service our honeymoon las olas swim up suite club level michael jackson show
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1 - 5 of 14,652 reviews
Reviewed today

This was our second trip to this resort. We went about 1 year ago and also posted a review then on Trip Advisor. When we went last time, we were totally impressed. Coming this second time, it was as if we were transported right back...More

Date of stay: October 2018
Thank Fuzzes
Hotel's Favorite
Reviewed September 30, 2018 via mobile

We stayed at the Excellence Riviera Cancun from 11th-25th September on our honeymoon and we absolutely loved it. We opted for the exclusive club area when we booked and we were not disappointed, on arrival we were greeted with sparkling wine and cool towels, we...More

Date of stay: September 2018
23  Thank A M
Response from Excellence G, General Manager at Excellence Riviera CancunResponded October 30, 2018

Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your honeymoon, and for taking the time to share your feedback with the TripAdvisor readers. We are very pleased to know that you were greeted warmly by...More

Reviewed today

Recently spent 5 days here and it was a great experience - this was our 3rd visit over the last 5 years The accommodations and grounds are wonderful, the staff is always very nice and pleasant and the food is excellent. There are many restaurants...More

Date of stay: December 2018
Thank tdlinkous
Reviewed today

My wife and I have been to several resorts in Mexico over the years, and we like Excellence Riviera the best. Can't beet the food. I can't say we had a favorite restaurant because they were all excellent. Rooms are very clean. Ours was being...More

Date of stay: November 2018
Thank Elmer A
Reviewed today

We were staying in this hotel for a wonderful holiday. The hotel with outside facilities around all the swimming pools should satisfy everyone. All the staff in the hotel was very kind and friendly. We will especially thank Marcel in the Lobster restaurant and Marcos...More

Date of stay: November 2018
2  Thank Per V
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Questions & Answers
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JonCocktoastin
December 9, 2018|
AnswerShow all 2 answers
Response from dajaleg | Reviewed this property |
Entertainment was great. The Martini bar is the social hub too.
0
Votes
Jet42797727454
December 6, 2018|
Answer
Response from pstmstr | Reviewed this property |
Hair dryer yes, ours did not have a diffuser. With the humidity as bad as it was, I didn't bother with drying my hair. Hair clips and ponytail holders are a must.
0
Votes
Room Tips
"The few dollars extra for the Excellent Club - especially ocean front- is definitely worth it in my opinion."
tdlinkous
today
Read review
"CLub rooms facing the club pool are probably the quieter rooms."
859elmera
today
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"Building 7 or 8 and club level is worth it"
CarrieB2275
yesterday
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"The excellence club was very nice. We had a two story room and that is only good when the winds are not..."
JohnH367
yesterday
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PRICE RANGE
$328 - $671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excellence riviera mayaexcellence riviera cancun hotelexcellence riviera cancun puerto morelosexcellence cancunsecrets excellence riviera cancuncancun excellence rivieraexcellence resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
440
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