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This was our first time to Mexico, and we heard very good things about Cancun. The Excellence Riviera Cancun made us feel very welcome and special. All the staff were extremely friendly and accommodating. Talk about making you feel special in a very genuine and...More
Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More
89 Thank william h
Response from Excellence G, Community Manager at Excellence Riviera CancunResponded July 4, 2017
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your stay...More
The resort was absolutely beautiful,we loved our room and the hotel staff was exceptional, however front desk personnel need to be more proactive resolving issues. We received a notice that the internet in our building (3) was being worked on. The internet was very sporadic...More
Fabulous resort with great facilities and staff, made all the better by it being adult only! I wanted to mention some of the staff who made it even more wonderful. Food is wonderful there, although we didn't visit the Italian this year as the menu...More
Our vacation was AMAZING!!! Every details are there! The service was impeccable! From the coco locos at the beach, the buffet outside that they prepared all day, to the decorations our the cleanness of our rooms! Everything was EXCELLENCE !
We wanted to say a...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$327 - $751 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Also Known As
Excellence Riviera Maya ,
Excellence Riviera Cancun Hotel ,
Excellence Riviera Cancun Puerto Morelos ,
Excellence Cancun ,
Secrets Excellence Riviera Cancun ,
Cancun Excellence Riviera ,
Excellence Resort Cancun ,
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Response from Jonathan R | Reviewed this property |
Near the beach one of the bars does light snacks like pizzas and burgers, at lunch time there is a small buffet on the beach this changes on a daily basis, one day it was hotdogs and burgers the next time I visited it was... More
Near the beach one of the bars does light snacks like pizzas and burgers, at lunch time there is a small buffet on the beach this changes on a daily basis, one day it was hotdogs and burgers the next time I visited it was grilled chicken and fish.
The coffee house also offers sandwiches and pastries if you only want a snack
Just be aware that this is a very popular resort and March is a very busy time of the year in the Riviera Maya. We were there in late September and we couldn't upgrade to a swim out because they were all booked for our... More
Just be aware that this is a very popular resort and March is a very busy time of the year in the Riviera Maya. We were there in late September and we couldn't upgrade to a swim out because they were all booked for our entire stay. If you are going to upgrade you may want to consider doing it before you arrive at the resort.