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On February 27, 2018, my wife and I arrived at Excellence Riviera Cancun (ERC) for our 4th visit, with my brother and his wife for their 7th visit. We were welcomed by the Assistant GM Frederico, the Client Services Manager Sara and then, with a...More
Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More
146 Thank william h
Response from Excellence G, Community Manager at Excellence Riviera CancunResponded July 4, 2017
First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers.
We are amused to read your amiable words regarding your stay...More
We have just returned from our 20th wedding anniversary stay at this hotel and cannot speak highly enough about this place. Not only are the rooms amazing (we had a two storey ocean view room with plunge pool on the roof) but I can honestly...More
Well let me start by saying this is not a bad Hotel, but our experience did not seem to be as good as others. We came for 2 weeks in March for our Honeymoon.
Pros to the hotel:
It is extremely clean, the whole resort...More
How could you not love everything this resort has to offer? This was our first time at ERC and it definitely lived up to all the hype. The resort itself makes me thing of Disneyland in a way - everything is kept in impeccable condition...More
They have Dubois which is a Brut made in Mexico. I do not ever drink champagne or sparkling wine but I loved it. We also had a bottle of Moet and Chandon but that was in the Imperial Suite and I only asked for the Dubois... More
They have Dubois which is a Brut made in Mexico. I do not ever drink champagne or sparkling wine but I loved it. We also had a bottle of Moet and Chandon but that was in the Imperial Suite and I only asked for the Dubois so not sure if you can get the M&C all the time?
Let's see if I can help you a bit more. Your resort is located just north of Puerto Morelos, so there are golf courses nearby...within 15-20 min drive. Going north you have Moon Palace (hard to get on because their resort... More
Let's see if I can help you a bit more. Your resort is located just north of Puerto Morelos, so there are golf courses nearby...within 15-20 min drive. Going north you have Moon Palace (hard to get on because their resort guests use resort credits to play) and Riviera Cancun. Riviera Cancun is always in great shape. Don't know much about El Tinto as it has changed hands a few times and can't tell you about course conditions. But Riviera Cancun is great.
South of you you have a great 18 hole Par-3 course, El Manglar, and a fantastic Iberostar Playa Paraiso. If you don't mind travelling another 15 mins, you can play El Camaleon Mayakoba, where the PGA Tour plays every November.
Lots of golf close by. If you need help booking tee times or getting advice on where to play and course conditions (if you're coming down here soon some golf courses will be aerating) look up Cheryl at Teedoffteetimes. Cheryl lives here in the area and books tee times for all the golf courses.
Hope that helps.