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Excellence Riviera Cancun

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10,022 Reviews from our TripAdvisor Community

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Showing 9,681: English reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We were located in Spa 3 with a swim up room. Definitely recommend spending the extra bit for the swim up(comes with a jacuzzi, hammock, bed, cushioned bench, and green grass!), as it is the easiest way to make your way around the pools. We loved it! We had a but of a hard time locating the resort cabs at... More 

Helpful?
Thank allie127
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here at the Excellence Riviera Cancun from August 19, 2016 to August 24, 2016. We treated ourselves to a swim up suite, best thing we did. Room was huge, indoor jacuzzi was great, shower for two was awesome, and much more amenities were great too. We recommend the beef teriyaki at Spice, as well as the chips and... More 

Helpful?
Thank Joseph V
Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment you enter the hotel until you leave you have one of the most amazing times. The staff are exceptional and will go out their way to make sure everything is perfect. The food is excellent with a choice of different restaurants to please all. The rooms are amazing and spotless throughout. The cleanliness of the pools are... More 

Helpful?
3 Thank johnparker1011
Findlay, Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I returned "home" for our 17th wedding anniversary this August. This marked are 4th stay at an Excellence Resort having visited Punta Cana, Playa Mujeres and Riviera Cancun in years past. This was our second time back to ERC and from the moment we walked through the front doors, we truly felt like we were home again.... More 

Helpful?
2 Thank Michael W
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This resort was one of the cleanest resorts I have ever been to! The staff went above and beyond daily. The food was outstanding, a selection of everything you could possibly think of. Luis from BD travel went over and above to help us out throughout our trip. He set us up on an unbelievable excursion to the ruins, cave... More 

Helpful?
1 Thank Mary Katherine F
Brooklyn, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We LOVED it! Super clean, staff very professional and friendly,amazing food in all the restaurants, relaxing, fun and quiet! I loved every minute and I am going back first chance I get! The room we had was large,clean with a beautiful balcony and a great view!

Helpful?
1 Thank Desi D
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After weeks of searching for a tropical, all-inclusive, adults-only vacation spot, we luckily found paradise in Excellence Riviera Cancun. We stayed in a Excellence Club Two-Story Rooftop Terrace Oceanfront Room and it was everything we hoped it would be and more! From the moment you get there, you are treated like royalty and the Excellence Club was worth the upgrade... More 

Helpful?
5 Thank Chris G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful Resort, very welcoming place!!! Nice place for couples to relax and have fun. Only problem we had was with our burgers loll we asked for it well done but we probably should of said burnt! But other than that it was amazing nice people very accommodating place! Would definitely recommend any one to visit this resort!!!

Helpful?
1 Thank Natasha J
iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

went with my wife for a 7 day vacation july 30-aug 6. just a short ride from the airport. the place is amazing with a huge martini bar. 6 outside swimming pools a great swim up bar. lot of great food. nightly entertainment. good sports bar. only thing they need alittle for night life. beach was great for swimmimg to.

Helpful?
2 Thank davdan05
St. John's, Newfoundland, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

thank you and all your staff for an unforgettable 2 week celebration of our 40th anniversary at your hotel. All the little extras you provided were very much appreciated--you made us feel very welcome indeed. The room, grounds, entertainment,facilities, restaurants, beaches,drinks, etc.were all spectacular--exceeding any other resort we have ever visited, including Sandals. But most of all your staff were... More 

Helpful?
2 Thank Fred T
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $309 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Excellence Group LLC, BookIt.com, Hotwire, Expedia, Cheap Tickets and Hotels.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Romantic Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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