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Excellence Riviera Cancun

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Excellence Riviera Cancun
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10,176 Reviews from our TripAdvisor Community

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Showing 9,827: English reviews
New york
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just return from our trip and I already planned to return next year. I can't say enough about the staff, they make your trip even better. We had an excellence club room which was totally worth it. Please book for the club if you can. Staff: Moises and Amable at the club pool/bar, they kept us smiling and happy... More 

Helpful?
1 Thank JUSF
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Short version: The Excellence Riviera Cancun is an amazing resort that ensured our honeymoon was everything we hoped it would be and more. We plan to return for our anniversaries and have already recommended it to our friends and family. As an all inclusive luxury resort, we felt the staff exceeded our expectations in customer service, accommodations, and entertainment. Thank... More 

Helpful?
1 Thank Diana H
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

My honeymoon at this resort was my favorite vacation I've ever been on...and not just b/c it was my honeymoon 😉 The resort was absolutely gorgeous, well maintained, and super clean. Staff was extremely friendly & helpful. Every person we walked by said "hola." You can also tell that their employees enjoy working together. The food was delicious! Loved the... More 

Helpful?
1 Thank MandiBradeen
Knoxville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I recently stayed at Excellence Riviera Cancun for 1 week. It was one of the best vacations we have had in a long time! From the moment we arrived, the staff was there for anything we needed. Our suite was great and included anything you could think of. No matter where you go at the resort, you... More 

Helpful?
2 Thank JSprad
Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had such a great time at Excellence Riviera Cancun! Our room was a garden view, which was fine for us because were not in the room very much. It was very clean and updated. Cleaning ladies were awesome! The food was the best we've had at any resort so far. Our favorites were the buffet for breakfast and lunch,... More 

Helpful?
1 Thank ammedley
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort is wonderful. Good service, nice vibes. Room was always clean, loved the turndown service. For my boyfriends birthday the room was decorated tastefully and he got a dessert which he loved. I want to rave about the restaurant Chez Isabel. Delicious. The staff was always friendly and willing to help. They have the concierge desk and a kiosk... More 

Helpful?
1 Thank Madison H
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Everything about the Excellence Rivera Cancun is amazing. The food, the staff, the entertainment, the accommodations, and of course the beautiful beach. I would recommend this place to anyone wanting a romantic beach vacation. The weather was perfect, even tho all the reports were predicting rain the whole week. The facility was so clean it sparkled everywhere you looked. There... More 

Helpful?
1 Thank kmcondo81
Portknockie, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have just returned from our 8th visit to the Excellance Riveria Cancun this hotel just keeps getting better . We spent 2 weeks of absolute pampering . We would like to thank all the staff at the hotel for looking after us so well ,but there are some who needs a special mention . Ricardo at the Barcelona was... More 

Helpful?
3 Thank Alma J
Woodland, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

since we love it so,so,so MUCH ,we already bucked our next staying for the coming summer !!!!!!-again for 10 days !!!!! we are going to CANCUN for the past 28 years.....we stayed at numerous hotels and resorts ,we went back to a couple,all were very elegant with top services ......but five years ago since we were so happy to find... More 

Helpful?
3 Thank Marika G
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been home for a week, I must say this was the best resort ever. I must start by sayin from arrival to departure all was great. We stayed in the Excellence Club and it was amazing. We were in building 7 and I have to say it was amazing. Housekeeping: Paula was our maid and she was amazing,... More 

Helpful?
3 Thank 620brendat
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $312 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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