We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Riviera Cancun

Travelers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

11,359 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 10,962: English reviews
Start your review of Excellence Riviera Cancun
 Click to rate
Reviewed today NEWvia mobile

My wife and I just returned from our 9th visit to this resort. We had a fabulous time as always and would never consider going to another resort. We stay at the Excellence Club and enjoy the higher level of service afforded to guests in this area. The service provided by "our" bartender (Moises) and waitress (Amable) is outstanding. These...

 Report
Helpful?
2Thank Stuart B
Los Angeles, United States
Reviewed yesterday NEW

What can I say that already has not been said in all the flowing reviews? Excellence has truly set the bar so high, that now I am afraid we will have to go back every year. Staff, beach, food, entertainment, little personal touches, rooms, pools, bars, restaurants - ALL amazing! I should say that one of the best things about...

 Report
Helpful?
4Thank go_get_the_oyster
Minneapolis, Minnesota
Reviewed yesterday NEW

Our ocean front room was beautiful and the view breathtaking! The housekeeping staff brightened my day with adorable towel creations and roses. The Excellence Club pool and beach staff was very friendly and helpful. They seem to anticipate your needs. Great selection of restaurants and good coffee shop. Enjoyed the different entertainment at night. This adults only resort is the...

 Report
Helpful?
4Thank Becky W
Reviewed yesterday NEWvia mobile

We loved our week long stay here. The service was just right, resort was clean and easy to get around. We never had any problems getting lounge chairs. The bike ride into town was really fun and doable even after quite a few mojitos. We would stay here again.

 Report
Helpful?
3Thank Suzontheroad100
Windsor, Canada
Reviewed yesterday NEW

From the moment the doors opened to welcome us we were spoiled and made to feel like VIP! The staff is incredible! From bellhop to maids, to the waiters and drink guys! Each one made us feel like they were there to please! Service is excellent, and always with a smile! Even asking directions several times the staff would stop...

 Report
Helpful?
1Thank Bev A
Long Island, New York
Reviewed yesterday NEW

From the time we arrived (3 hours early), they could not have been nicer! We had some lunch in one of their fabulous restaurants while they prepared our room. The service is outstanding! Each time we ate at a restaurant, they asked us if we had any special diets or allergies; as a nurse, that made me feel at ease...

 Report
Helpful?
2Thank elizabeth_marie1026
Wakefield, United Kingdom
Reviewed yesterday NEW

Visited this amazing hotel on the 28th December 2016 until 12th Jan 2017. I have stayed at several hotels in Mexico but this place is something else! I could write a book on all the amazing things it has to offer but it will take me too long. All I can say is that the Excellence group certainly know what...

 Report
Helpful?
1Thank Anne68_12
Toronto, Canada
Reviewed yesterday NEW

The resort is very large but has so many sections that you never feel crowded. There are many quiet places to relax if you do not want to take part in the main activities. All rooms face the pools and trees and the rooms are beautiful and well kept. The gym is ok, a little small to do the classes...

 Report
Helpful?
1Thank Jennifer R
Reviewed 2 days ago NEWvia mobile

Our review may be a little biased since this was our first time at an all inclusive resort. We spent months searching for the perfect place to go and were told to check this one out. We followed a Facebook page dedicated to the resort by guests who loved it so I got the scoop prior to booking. None of...

 Report
Helpful?
7Thank Angela C
Reviewed 2 days ago NEW

This place is excellent! the service is perfect, I love the fact that it is adults only. The food is very good good, It has a quiet area to read or take a nap or simply relax. The rooks are beautiful and the employees are very hard working and friendly.

 Report
Helpful?
3Thank MARIA V
Questions? Get answers from hotel staff and past guests. Ask a question

14,355 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14010)
Viewed
Pool/Beach Area (2709)
Viewed
Dining (1213)
Viewed
Hotel & Grounds (2786)
Viewed
Room/Suite (1961)
Viewed
View from Room (750)
Viewed
Bathroom (169)
Viewed
Business Center/Function Rooms (54)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4314)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (2)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (5)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
4.0 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
746 reviews
1.5 mi away
Secrets Silversands Riviera Cancun
9.0 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,306 reviews
Show Prices
Show Prices
Show Prices
11.6 mi away
Secrets Maroma Beach Riviera Cancun
10.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,582 reviews
0.2 mi away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $326 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., Despegar.com, BookIt.com and Cheap Tickets so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Spa Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Excellence Riviera Cancun staff and other travelers.
1,843 questions
Ask a question

See all questions (1843)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean front rooms within the Excellence club are large”
 of 5 bubbles 339beckyw, yesterday | Read review
“We had a basic junior suite room and loved it! We didn't feel we needed an upgrade to club!”
 of 5 bubbles BevA234, yesterday | Read review
“Our pool view was beautiful! Very quiet!”
 of 5 bubbles elizabeth_marie1026, yesterday | Read review
“Block 2. 2101 is an end room, nice a quiet and close to all facilities!”
 of 5 bubbles Anne68_12, yesterday | Read review
“Block 1and 2 have all day sun and are quiet, some if block 7 face the ocean”
 of 5 bubbles SusanSturgeon, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question