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Zoetry Paraiso de La Bonita Riviera Maya

Carretera Chetumal _ Cancun Km 328 Bahia Petempich, Puerto Morelos 77580 Mexico
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Free cancellation until 05/22/22
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Traveler (4422)
Panoramas (22)
Room & Suite (1115)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#21 of 46 in Puerto Morelos
Travelers' Choice
GreenLeaders Gold level
Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity, and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America; in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita has earned the AAA Five Diamond Award for 17 consecutive years. Each of the 100 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private oceanfront view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provide guests limitless access to personalized, unlimited worldwide calls and concierge service; daily breakfast, lunch, and dinner gourmet dining options with an assortment of organic, local, and gluten-free food and beverage selections plus 24-hour dining options allow guests to enjoy late-night bites at Restaurant Kaax or stay in and order room service. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; complimentary 24-hour laundry service; relaxing 20 minutes Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Tennis court
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Adults only
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Flatscreen TV
Private balcony
Room service
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Good to know
Great View
Languages Spoken
English, Spanish
3235Reviews387Q+A100Room tips
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Most Recent
Diane A wrote a review Today
Royal Oak, Michigan3 contributions
This was so relaxing being here!! Quiet and amazing Food. The employees are so gracious!! Luis, the manager manages with heart and it shows. He is so kind and helpful. Took care of what we needed! Sharon at reception stands out as a efficient, kind woman who is the initial experience of the resort. Took care Of our questions and resolved them immediately!’ Also my gratitude to adrian at the library/concierge who helped with our return to the airport which was not his responsibility!! Thank you to all the employees!! Job well done and with heart. Our souls needed the rest and this was the perfect place to be❤️💪🏻
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Date of stay: May 2022Trip type: Traveled
Shannon M wrote a review Today
1 contribution
From the wonderful food to the amazing people who knew your name and what you wanted before you even asked i highly recommend this resort if you are looking to chill out, eat great food and relax. It is not a party resort so don't go looking for one.
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Review collected in partnership with this hotel
Date of stay: May 2022
Sleep Quality
starside8 wrote a review May 14
Euless, Texas19 contributions2 helpful votes
We enjoyed our stay at this resort and loved the grounds. The food was fantastic and the staff was one of the best we've had. Although they have a beautiful place, they do have a few peacocks onsite that are great, but can be loud at night.
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Review collected in partnership with this hotel
Date of stay: May 2022
Sleep Quality
CJ wrote a review May 12
1 contribution1 helpful vote
Everything was going great; good food, spectacular room, good service until about halfway during our stay. I had hidden $260 cash in a perfume box which I then hid in my luggage and zipped up. I was sure it would be safe there as no one should be going thru my luggage aside from me. Well, after one day when we were out all day, my cash went missing. Along with $50 cash from my girlfriend's purse. In total, someone robbed $310 cash from our room. And the cash wasn't in plain site, but hidden in my luggage and girlfriend's purse which was in the closet. This is very disappointing. Such a great hotel and location ruined. I worked hard to save up for years for my trip, and my entire vacation was ruined by this incident. For this reason I don't recommend this resort!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Natalie L wrote a review May 11
Ontario, Canada1 contribution1 helpful vote
We were married during COVID in July of 2020 and consequently had to postpone our honeymoon until now. We had never been to the Zoetry Paraiso de la Bonita and couldn't have imagined what an amazing experience this would be. From the moment you arrive it impresses, from the friendly staff that greeted us to the breathtaking view from the main entrance. Every room is ocean front and with only 90 rooms it filled every requirement we were looking for. The food was amazing, and what wasn't on the menu you can simply ask for. They will gladly accommodate whether it be by the pool, in your room at the restaurants or on the beach. The service is impeccable, the resort perhaps the cleanest I have ever seen. If you're into wellness of body and mind they have yoga, Thai chi, tennis, and water aerobics with Daniel. My husband and I both did the water aerobics ( he has never done this before) and we absolutely loved it. The staff are by far the friendliest and most accommodating we have ever encountered. Those that will forever remain in our minds and hearts are Enrique, Alberto, Daniel, Adrien, and Claudia. Thank you for making our honeymoon more special than we could have ever imagined.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Sarahs3044 wrote a review May 11
Lawrence, Kansas3 contributions1 helpful vote
So wonderful. Our 5th visit to this resort, 1st time staying in the Impressions building. All of our meals were absolutely delicious. The waiters and staff were gracious with their time and attention-we did not lack a thing. The spa was relaxing. Fernanda is the most amazing employee, we appreciated her attention to detail so much. We will definitely be returning.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Beach has lots of seaweed, take the sandbar cruise. Not a hamburger/fries place. It is a quiet...
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1 Helpful vote
Matthew W wrote a review May 4
2 contributions1 helpful vote
Positives: - Easy going, laid back vibe - Quiet and relaxing - Big rooms with good views - Great bath and shower - SOME of the food is very high quality - Excellent live music some nights - Great yoga, aqua aerobics instructor - Lots of interesting animals wandering around - Separate saltwater pool is fun and unique Negatives: - Lack of food choices can be a problem. The menu is the same every day and can get boring. - $180 per person supplement to eat in the fine-dining restaurant is ridiculous. We'd rather go to a Michelin starred restaurant in London at that price. - Service in the restaurants is hit and miss and can sometimes be very slow. - They are trying to keep the quality of the food very high, and generally speaking they are achieving it. However, it does mean that getting some breakfast or lunch can be overly fussy at times. Especially at breakfast time, sometimes we felt ourselves wishing the hotel just had a simple buffet that we could pick from. - Not enough sun loungers for all guests. Would I come back here? Maybe, but I'd probably try a few other places first.
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Date of stay: May 2022
1 Helpful vote
encinc wrote a review May 4
Ontario20 contributions1 helpful vote
The 5-star: The quiet The spacious two bedroom Master Suite The front office and Bell staff The pool The view The food and drinks No reservations required for dinner, and no wait to be seated The parrot, peacocks, geckos, and lemurs The wifi (especially important when travelling with a teen! The 4-star: Inconsistent service (always very friendly and professional, but sometimes a bit slow). Restaurant menus not always updated on the app before the meal, so we weren't aware of closures or theme nights when deciding where to eat. Out of the resort's control: Sargassum was terrible while we were there mid-April. The staff worked endlessly but there was no keeping it out. It didn't deter from the gorgeous ocean view from our room, but it did keep us off the beach many days Overall, a fabulous stay where the most important points met or exceeded our high expectations!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
387indy wrote a review May 3
Coral Springs, Florida4742 contributions1952 helpful votes
The rooms are large, comfortable, inspired w/ bright colors. The restaurant is very good, the staff is good. Lots to do: beach, swimming, Spa, fitness center, bar. The property can also be quiet and zen like.
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Date of stay: May 2022
Room Tip: Covid protocol so make requests known @ booking.
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1 Helpful vote
Brigitte C wrote a review Apr 2022
Montreal, Canada2 contributions
Was looking forward to a relaxing trip with a beautiful beach , amazing accommodation food and service . We have traveled to another Zoetry before and have loved the experience. Unfortunately this one did not have the same standards as the one in Punta Cana . Rooms are tired and dated , and the beach covered in seaweed ! And not just a little… see pictures. We saw no staff trying to clean plus from the look it has been there a few days, aprox 4 feet wide buy 3 feet high . And then there is the smell of rotten fish caused by this seaweed not picked up . We canceled our stay and moved to the Secrets Aura in Cozumel . Not the same quality and service as a Zoetry but at least no seaweed.
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Date of stay: April 2022Trip type: Traveled
$478 - $1,396 (Based on Average Rates for a Standard Room)
zoetry paraiso de la bonita hotel puerto morelos, paraiso de la bonita, paraiso bonita
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
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Frequently Asked Questions about Zoetry Paraiso de La Bonita Riviera Maya
Which popular attractions are close to Zoetry Paraiso de La Bonita Riviera Maya?
Nearby attractions include Croco Cun (3.4 miles), National Reef Park of Puerto Morelos (5.0 miles), and Unico Beach (4.2 miles).
What are some of the property amenities at Zoetry Paraiso de La Bonita Riviera Maya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zoetry Paraiso de La Bonita Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Paraiso de La Bonita Riviera Maya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Paraiso de La Bonita Riviera Maya?
Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and El Nicho.
Are there opportunities to exercise at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Zoetry Paraiso de La Bonita Riviera Maya have airport transportation?
Yes, Zoetry Paraiso de La Bonita Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Paraiso de La Bonita Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zoetry Paraiso de La Bonita Riviera Maya?
The staff speaks multiple languages, including English and Spanish.