Zoetry Paraiso de La Bonita Riviera Maya
Carretera Chetumal – Cancun Km 328 Bahia Petempich, Puerto Morelos 77580 Mexico
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About
#25 of 47 hotels in Puerto Morelos
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.2
GreenLeaders Gold level
Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity, and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America; in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita has earned the AAA Five Diamond Award for 17 consecutive years. Each of the 100 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private oceanfront view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, private in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provides guests limitless access to personalized, unlimited worldwide calls and concierge service; daily breakfast, lunch, and dinner gourmet dining options with an assortment of organic, local, and gluten-free food and beverage selections plus dining options allowing guests to enjoy night bites at Restaurant Kaax or stay in and order room service (7 am-11 pm). The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; complimentary laundry service (express charges may apply); relaxing 20 minutes Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system considers every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Saltwater pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Snorkeling
Tennis court
Aerobics
Fishing
Table tennis
Board games / puzzles
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
Sofa
VIP room facilities
Wardrobe / closet
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English, French, Spanish, German
Location
Carretera Chetumal – Cancun Km 328 Bahia Petempich, Puerto Morelos 77580 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $10/day
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We stayed in the Impressions building of Zoetry and had a wonderfully relaxing time. Fernanda, Ferdinand and Omar were the staff that provided the most excellent service. The dining was exceptional. We spent most of the daytime in the shade by the pools relaxing. The spa is also very fine. We look forward to our next visit.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
My husband and I have been going to Mexico all inclusive resorts for the past 23 years, mainly Secrets Resorts and Royal Hideaway which are both Excellent Resorts. We booked 4 nights using Hyatt Points, 100,000 points checking in May 3rd but checked out early May 5th due to unacceptable conditions at the resort. I’ve been a loyal AMR member for 23 years. The resort was a great disappointment due to its conditions, food selection, and food quality. We should have heeded the reviews we read online but thought because the Points Guy recommended the resort we would take the trip. We were upgraded to a room which included a plunge pool which leaked one (1) foot per hour. The batteries in the TV remote were dead and even though we asked for replacements they never arrived. The app for the resort is never updated so you never know what restaurants are open or closed, i.e. sushi bar showed open on the app but it was closed on Wednesday. We went to the Beachside grill and requested refried beans, were told sorry none available, really, this is Mexico. There are four (4) restaurants but we can only use two? We ate dinner on Wednesday night at La Canoa restaurant, stale bread served with oil and balsamic and with the limited menu my husband wanted a baked potato, sorry, chef said unable, even though they advertise meeting your needs. At Thursday morning breakfast even though rye bread was on the menu, they said we have no rye, white or wheat only. It is inconceivable for the money they charge for the resort that on Thursday night there was only one (1) restaurant available for dinner. The resort advertises top shelf liquors but ran out of Bacardi Rum and only had well Midori. The Resort is old and in need of updating and repair. There were many cracked tiles in the pool. Please do not walk on the pier because it is a safety hazard, many different levels of old decking. We were supposed to stay for four (4) nights but left after two (2). We asked to meet with the General Manager but that never materialized. We reported our dissatisfaction to the front desk both verbal and in writing as well as Hyatt Corporate but received unsatisfactory answers from both: the resort told us to come back, will never happen and the Hyatt Corporate Representative just kicked it back to the Resort.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Some trips are defined as a getaway - this was much more and can only be described as an experience.
This was my first trip ever to Mexico. Just a few months back, my wife suggested we embark on a 5 day stay at this resort just a mere 25 minutes from the Cancun Airport in Puerto Moreles. We were treated with VIP travel to and from airport with Amstar who was hands our best option for professional and courteous service with the drivers offering us the comforts (ie cerveza, bottled water, wifi, air conditioned vehicule, did I mention were in a a Cadillac). Upon arriving at the resort, we were greeted by various members of the staffing team who were ready to ensure we felt taken care of from the minute we stepped out of the vehicle on to grounds. They lead us around the resort referring to it as our “home” ensuring we knew our way around. What I did not realize at the time – is that just a mere 5 days later I would be giving these same individuals hugs while feeling teary eyed as we prepared to leave them for our departure back home. The resort and staff offers a community vibe that cannot be explained but only felt in a way that you can’t help but develop friendships and feel connected to the staff. My wife and I had the pleasure to have ‘Fernanda’ and ‘Wedinzon’ as our key staffers who were always available to us and were over the top helpful when we had inquiries or special requests. The resort is made up of about 100 suites and was not at capacity so it offered us a small communal vibe which I loved as it allowed me to find space when I was looking for isolation but also offered the opportunity to engage in small talk conversation with likeminded travellers. Around the pool it was nice chill environment with no loud music with the best pool waiter ever ‘Eddy’ - who always had a keen eye on your glass ensuring it was always full or ready to be replaced with something new fresh. When it was time to engage in poolside activities, ‘Dulce’ – the comedic pool side animator was always ready to setup challenges with the various activities in her arsenal such as Ping Pong, Croquet, Sand bag toss or a round of challenging Mexican Bingo with her Sexy Papacito assistant – ‘Luis’. I don’t even know where to start with the food as I was truly entertained and well fed with the menus all day long. Every plate delivered was of top end quality and presentation from the fresh Guacamole with chips at pool side during the day to the finer dining at the restaurants in the evening. No doubt a small resort clearly dictates less food options but the A la Carte menu’s easily kept my interest over the 5 days and I did not have a chance to try everything. ‘Donovan’ – the restaurant manager was always present at every evening seating and always checked in to offer his recommendations and followed up to ensure full satisfaction. We had many a conversation about his family and kids. This was not just a getaway but truly an experience from end to end. I would return in a heartbeat for the sounds, the sights, the vibe and the food but even more of a reason to return is to see all those faces I mentioned above. I miss my Zoetry family. Trevor AKA Mr White 😊 …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Suites +, Grounds +, Wildlife +, Service +, Staff +, Food +, Seaweed -, Spa +, Tennis court +,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I have stayed with AM Resorts many times, Secrets and Dreams. This was by far the best experience at our first Zoetry branded resort. This quite resort gave us exactly what we needed, rest and relaxation. ALL staff members were super friendly. The food was a notch above what Secrets offers and Eddie and Hector in the Red Kitchen were a special treat. I highly recommend the Impressions side of the resort for ocean view from the pool. The only thing that could be better was the beach (sea weed), I prefer the rocky west coast, and the larger waves.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Upgrade to Impressions!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 2 weeks ago
Bix a Bel dear Mr. Jason, ("Hello how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean! Thank you for taking the time to share your experience with us at Zoëtry Paraiso de la Bonita. We are thrilled to hear that we exceeded your expectations and that you found our resort to be the best experience among our HIC Resorts. We are pleased to know that you were able to enjoy the rest and relaxation that you were seeking and that our friendly staff made your stay memorable. We are delighted to hear that you found our food to be a notch above what you have experienced and that Chef Eddie and Hector in the Red Kitchen were a special treat. We will be sure to pass along your compliments to them and the rest of our team. We are pleased to hear that you enjoyed the ocean view from the pool on our Impressions side. We understand your feedback regarding the seaweed on the beach and will continue to work on ways to improve this aspect of our resort. Once again, thank you for choosing Zoëtry Paraiso de la Bonita for your stay and for recommending us to others. We look forward to welcoming you back in the near future for another exceptional stay. Warm regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our group of 4 had the most amazing time at Zoetry Paraiso de La Bonita Riviera Maya! We traveled with our best friends to celebrate the sale of our business and wedding anniversaries. We stayed on the Impressions side of the resort in the Presidential Suite with Butler service, private kitchen and private pool. Eddie in the Red Kitchen was a fantastic chef who prepared whatever we wanted for breakfast daily. He was professional and always prepared. His food was beyond delicious! We thoroughly enjoyed our cooking class with him. Hector helped us out in the mornings and poolside as well and was always friendly and professional. Wedinzon, Fernando, Omar and Fernanda (sadly for only our last day) were our butlers all week and they were fantastic! They responded to our requests very quickly and always with a smile. They set up our dinners for us nightly along with Eric/Mauricio our waiter. Eric was wonderful and went out of his way to make each night special for us. I would also like to to give a shoutout to the sommeliers Gabriel and Donovan- they were so great and we enjoyed our wine tasting and tequila tasting with Gabriel. This team made our trip unforgettable and we hope to be able to return someday. The resort was quiet, peaceful and lovely all around. The beach was affected by the ongoing seaweed issue, so do expect that if you are planning to spend time walking/running on the sand. I would highly recommend Impressions at Zoetry- the staff and experience is like none other!…
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 2 weeks ago
Bix a Bel dear G6120KEdanieller, ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an amazing time celebrating the sale of your business and wedding anniversaries with your best friends. We are pleased to know that you enjoyed your stay on the Impressions side of the resort in the Suite Faisan with the Butler service, the Red Kitchen, and the Infinity Impression Pool. We are delighted to hear that Eddie in the Red Kitchen was a fantastic chef who prepared delicious breakfast for you daily and that you enjoyed your cooking class with him. We will be sure to pass along your compliments to Hector, Wedinzon, Fernando, Omar, Fernanda, and Eric/Mauricio, your waiter, who went above and beyond to make each night special for you. We are thrilled to hear that Gabriel and Donovan, our sommeliers, were so great and that you enjoyed your wine and tequila tastings with Gabriel. We are pleased to know that our team made your trip unforgettable, and we hope to have the opportunity to welcome you back in the near future. We understand your feedback regarding the seaweed on the beach, and we are continually working on ways to improve this aspect of our resort. Thank you again for recommending our resort, and we look forward to welcoming you back soon for another exceptional experience here at Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean! Warm regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Eddie, the chef in the Red Kitchen, was amazing! Best part of the trip. The resort was great and our butlers were amazing. Housekeeping kept the room spotless. Best food I have ever had. Amazing resort.
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 2 weeks ago
Bix a Bel dear Mr. Jeremy, ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean. Allow us to thank you for taking the time to share your experience with us at our Paradise. We are thrilled to hear that the Chef Eddie, in the Red Kitchen, was amazing and the best part of your trip. We are pleased to know that our resort exceeded your expectations, and our butlers provided exceptional service during your stay. We will be sure to pass along your compliments to our housekeeping team, who kept your room spotless. We are delighted to hear that you found our food to be the best you have ever had and that you had an amazing time at our resort. We are committed to providing exceptional experiences to our guests, and we are thrilled to know that we succeeded in doing so during your stay. Thank you again for choosing Zoetry Paraiso de la Bonita, and we look forward to welcoming you back soon for another exceptional experience. Warm regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
...one star reviews!!! I started to think that the one-star reviewers had been all working for Zoetry Paraiso. I figured, they were all the members of the highly secretive "Zoetry's psychological wellness support team". I came to such a conclusion because of the Homeric laughter that "kills" me every time I begin to read those negative "angry masterpieces"!!! What could be a better remedy for anxiety than a good laugh after a stressful day??? I admire every fellow "Zoetrian" who comes back to this blessed place year after year, and shares the love so generously given to all of us by the hard working staff! If you are in a hurry, or don't feel like reading another "opus", please, go straight to the end of this review , and get the True Verdict on Zoetry Paraiso circa 2023 in Three Words. We come to Zoetry for only three things: the beach, the food , and the service. I know, I know- can't get more primitive than that, right?? Wrong! Your entire psyche is rebooted, and you feel it! Don't let some unhappy people dissuade you from traveling here! Read only the top reviews , and know: they are all real! The Beach. Go and write a complaint to The Heavenly Father for sending the seaweeds here. Or, better call Him , if you got the number! The resort did everything from placing the highly efficient barriers in the sea, to cleaning the beach thoroughly a few times a day with the tractor. The water is picture perfect, and we enjoyed it every day from dawn till dusk! 5 stars! The Food. We have been to Zoetry only 6 times over the past 12 years. We have gratefully enjoyed the company of the original owner OBM and his wonderful family. Today, without any exaggeration or flattery, with complete certainty I declare that Zoetry Paraiso has reached the peak of quality and variety of food, becoming the Number One within the entire UVC system. We had been among the first founding members of the UVC, and have visited almost every resort in nearly two decades. The situation around the Food Services at Paraiso de la Bonita today could only be classified as "being at the right place at the right time"!!! The rarest triumvirate of the ambitious Food and Beverage Manager- Mr. Luis Hernandez (The Greatest!), Michelin Star Executive Chef Mr. Ruben Leon (Maestro!), and Genius Sous Chef Mr. Marcelino Mukul are one of the the reasons Zoetry Paraiso de la Bonita will hold the Five Diamonds Reward forever! I sincerely hope, they stay together for a long time , and bring the "delicious joy" to thousands of guests! Due to the tireless efforts of the Food and Beverage Manager Mr. Luis Hernandez, and his unmistakable gift for choosing the most honest local suppliers, the guests enjoy the truly freshest ingredients in every dish! 5 stars without reservations! The Service. How some people could give the service at La Bonita one star ⭐️ is beyond me. I mean , I was trying to be snobby and critical towards the staff (for 5 minutes!), but ended up hugging them all! The irresistible sincerity oozes from every single one of them. "They are simply well trained", one might say! I don't care! I had my drink cold, my coffee hot, my room cleaned, and my food served in minutes! If you expect a little Mexican Genie pop up every time you snap your fingers- go and see a doctor. There are some specialists for that! I take my invisible hat off to the following individuals, because as always, we tried to stick with those who were simply extraordinary! Brando Fernandez... Front Desk Agent- fulfilled every request promptly! Adriana Breck, Alberto Dzib, Umberto Martinez and Pamela(Kaax)- the wonderful underappreciated garroteros and garroteras who kept our bread warm, glasses full, and plates delivered! Tirza Arias- the Kaax Manager that simply took us under her wing, and literally made us feel like home. Tirza! We love you forever!You are The Best!!! The good waiters are the Universal Key that opens any door at Zoetry! It's not easy, 😜 but I will share the names of Super Men that are the Real Pros: Erik Elvira -have known him for years! Amazing! Francisco Conche, Ulisess Vargas, Gabriel Tun, Enrique Carrasco, Mario Monroy ,and... drum 🥁 roll....Efrain Hernandez!!! Efrain! We love you! You were everywhere for us : from the beach 🌊 to the pool! Your afternoon coffee will not be forgotten! And the cookies 🍪!!! By the way, the bakery here has changed the recipe for the House Cookies. Nuts and raisins, hmm... Delicious! Special kudos to Norma Soberanis (Kaax) for the efforts and smiles! Alberto Albarado for the artistry at the Hippos Bar! And the last, but certainly not least, we gratefully acknowledge the sensational leadership of the General Manager Mrs. Angelica Paredes, whose wise managing strategies are seen and felt in every place within the resort. The meticulously run property of this magnitude wouldn't have reached the level of excellence we enjoy today without her consistent and methodical efforts! Bravo, Angelica!!! Bravo, and Thank You! And now, as promised, Zoetry Paraiso de la Bonita in three words: BETTER THAN EVER!…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 3 weeks ago
Bix a Bel dear LaGitanaYElRey ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, Allow me to thank you for taking the time to share your feedback about your recent stay at our resort. We are thrilled to hear that you enjoyed your stay with us and that you appreciated the efforts of our hardworking staff. We appreciate your positive comments about the beach, food, and service at our resort, as well as the level of care provided by our team. We are proud to have exceeded your expectations and provided you with a memorable experience. We apologize for any inconveniences caused by the seaweed on the beach, but we are glad to hear that our team took action to ensure that you still enjoyed your time in the water. Thank you for your kind words about our food and beverage team, who work tirelessly to provide our guests with a top-quality dining experience. We will be sure to pass along your praise to Mr. Luis Hernandez, Mr. Ruben Leon, and Mr. Marcelino Mukul. We appreciate your acknowledgment of our team members, and we will be sure to pass along your compliments to Brando Fernandez, Adriana Breck, Alberto Dzib, Umberto Martinez, Pamela, Tirza Arias, Erik Elvira, Francisco Conche, Ulisess Vargas, Gabriel Tun, Enrique Carrasco, Mario Monroy, Efrain Hernandez, Norma Soberanis, and Alberto Albarado. Lastly, we are honored by your kind words about our General Manager, Mrs. Angelica Paredes. We will be sure to share your compliments with her and our team. Thank you for choosing Zoetry Paraiso de la Bonita, we sincerely hope to have the pleasure of welcoming you back home in the near future! Best regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent resort with wonderful staff, thanks to Many, Gabriel, Dulce, Josue, Marco, Alberto, Ulises, Norma, well everyone made sure that we had a relaxing time on this small and cozy resort. Probably the only thing I would liked to have is an open restaurant when the other ones are closed also I do like jacuzzi by the pool and they don't have one
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Many the best bartender, Gabriel showed us what mezcal is all about
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 3 weeks ago
Bix a Bel dear Dreamer07897389793, ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean! Thank you for taking the time to share your experience at our resort. We're delighted to hear that you found our staff wonderful and that they made sure you had a relaxing time. I'll pass on your compliments to Many, Gabriel, Dulce, Josue, Marco, Alberto, Ulises, Norma, and the rest of the team. We're glad you enjoyed your stay, and we appreciate your feedback regarding the restaurant's availability and the lack of a Jacuzzi by the pool. We will take your suggestions into consideration as we continuously evaluate and improve our amenities. We hope to have the pleasure of welcoming you back to our resort for another relaxing and enjoyable stay. Best regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
OMG! Loved, loved, loved our stay at Zoetry! The resort is showing it's age a little bit but it just adds to the charm.how many places can you go and look out two balconies and see both ok ng but palm trees and ocean? It was private and we met some lovely people. The staff were attentive and kind. I still dream of eating their awesome eggs benedict (nothing compares!) and fresh orange juice!
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Date of stay: June 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring cushions in before the rain, they take a long time to dry
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 3 weeks ago
Bix a Bel dear Mrs. Renee, ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean! Thank you for choosing our paradise for your recent stay and for taking the time to share your experience with us. We are thrilled to hear that you loved your stay with us and that you enjoyed the stunning views from your balconies. We appreciate your kind words about our staff and their attentiveness, as well as your enjoyment of our delicious eggs benedict and fresh orange juice. Your feedback is very important to us and will be shared with our team to ensure we continue to provide exceptional experiences for our guests. We apologize if the resort's age showed during your stay, but we are delighted that it added to the resort's charm. We hope to have the opportunity to welcome you back soon and provide you with another memorable experience. Thank you for choosing Zoëtry Paraiso de la Bonita. Warm regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I just returned from a wonderful 4 day visit. As mentioned in some other reviews, this is not a party hotel. It's a place to unwind,relax and get rejuvenated. The staff and service was fantastic. The food was delicious and the hotel itself was charming.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from E-Concierge ZOPDB, General Manager at Zoetry Paraiso de La Bonita Riviera Maya
Responded 3 weeks ago
Bix a Bel dear Mr. Thomas, ("Hello, how are you?" in Mayan Language) Receive warm greetings from Zoëtry Paraiso de la Bonita, your home in the Mexican Caribbean! Thank you for taking the time to write and share your experience with us. We are delighted to hear that you and your wife enjoyed your stay and found our hotel to be a relaxing and rejuvenating destination. Our team takes great pride in providing exceptional service and we are thrilled to hear that our staff exceeded your expectations. We are also pleased you enjoyed our delicious cuisine and found our hotel charming. We hope to have the opportunity to welcome you back for another wonderful visit soon. Warm regards, Abdiel Ortiz E-Concierge & Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$388 - $624 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoetry paraiso de la bonita hotel puerto morelos, paraiso de la bonita, paraiso bonita
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
100
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Claim Your ListingZOETRY PARAISO DE LA BONITA RIVIERA MAYA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico - Puerto Morelos)
Frequently Asked Questions about Zoetry Paraiso de La Bonita Riviera Maya
Which popular attractions are close to Zoetry Paraiso de La Bonita Riviera Maya?
Nearby attractions include Croco Cun (3.4 miles), National Reef Park of Puerto Morelos (5.0 miles), and Unico Beach (4.2 miles).
What are some of the property amenities at Zoetry Paraiso de La Bonita Riviera Maya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zoetry Paraiso de La Bonita Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Paraiso de La Bonita Riviera Maya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Zoetry Paraiso de La Bonita Riviera Maya?
Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Mangata.
Are there opportunities to exercise at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Zoetry Paraiso de La Bonita Riviera Maya have airport transportation?
Yes, Zoetry Paraiso de La Bonita Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Paraiso de La Bonita Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Paraiso de La Bonita Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zoetry Paraiso de La Bonita Riviera Maya?
The staff speaks multiple languages, including English, Spanish, French, and German.