We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Azul Beach Hotel

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Azul Beach Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

2,685 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,423: English reviews
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We recently had 51 members of our family and closest friends joined us for our unforgettable day at Azul beach resort. From the inception stages of exchange of emails with the wedding planner Virginia, to conversations with our vendors, the wedding planning team was truly professional and amazing. We would like to extend our appreciation to Virginia, Mayra, llians and... More 

Helpful?
Thank Island_gilr
1 review
5 of 5 stars Reviewed yesterday NEW

What can I say, a fantastic 11 nights spent in this resort, absolutely amazing. The food was delicious and so much choice and served to a hight standard. The beach was amazing too. Definitely the best hotel along that stretch! The staff were impeccable and so attentive... especially Alain (entertainments), made our holiday, such a great character and will be... More 

Helpful?
Thank Elaine C
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had intended to write this review long before now, hoping to include an edited video of our vacation. Other projects have delayed the edit, so I wanted to go ahead and get the review out there. We have stayed multiple times at the Azul Beach, and our experience in May was just as amazing. The Beach has the perfect... More 

Helpful?
2 Thank Brian S
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Brian S, Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am glad to know taht you enjoyed your stay from the beginning to the end. Thank you for the... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I came here for a destination wedding over Labor. The hotel was pretty empty, mostly filled with those attending the wedding. The staff were EXTREMELY attentive, the facilities were beautiful and the food was amazing. I liked that the resort was a little smaller, so it was a more intimate feeling. The beds were very comfortable as... More 

Helpful?
Thank Bethany O
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Bethany O, Thank you very much for ahring your comments it was a pleasure to host you for this destination wedding. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to provided you an excellent service. My aologize for the incident at dinner with the dessert. We will... More 

Hamilton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Small resort. Gorgeous beach with swinging Bali beds 👍🏻 Lovely little spa. Pool areas that aren't swim-up feel a tad out-dated but there are several pools to choose from and the shallow kiddie-pools are great for your little ones to splash around in. Very attentive staff in general and especially at Azulitos kids club gym & play area (huge selection... More 

Helpful?
Thank NTSV
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear NTSV, Thank you for your recent review. It was a pleasure to host you at Azul Beach. I am happy to know that you enjoyed your stay. Thank you por recognize the effort of the staff, they are very important part of the experience. We also appreciate that you mention those areas that need more attention in order to... More 

Bridlington, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

we had 2 lovely weeks at azul beach from the moment we stepped off our bus until we left check in was quick with a cool drink and clod towel room was spotless close to pool & bar food was fantastic service was excellent nothing was too much trouble for the staff who never seemed to stop will return to... More 

Helpful?
Thank briand0666
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear briand0666, Thank you for your review! It's so great to know that our staff provided you with an excellent service and catered to your every need. I am glad to know that you enjoyed since you stepped off of the bus. We will continue working to make all our guests happy and exceeded their expectations. We hope to see... More 

Mansfield, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was our first time with an AI! What a fabulous experience. The staff and quality of food made all the difference!! Having a swim up room was awesome too! Can't wait to visit more Karisma properties!!! Loved it!

Helpful?
Thank WhitneyCM
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear WhitneyCM, Thank you very much for sharing your comments. It was a pleasure to host your holidays at Azul Beach. I am very glad to read that you had a fabulous experience. Thank you very much for recognize the effort of the staff. They are a very important part of the experience. I am sure they did their best... More 

Upper Marlboro, Maryland
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After researching lots of hotels and working with Jayne from Beach Bum Vacations, my husband & I settled on Azul Beach to host our destination wedding Labor Day Weekend. We are SO glad we chose this resort. We wanted something that was initmate, family-friendly and beautiful. We've been to several larger all-inclusive resorts and they were always too big to... More 

Helpful?
16 Thank RashidaCJ
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear RashidaCJ, Thank you for your wonderful review and kind words, it was a pleasure to host you and be a part of your wedding. A big thanks to Jayne from Beach Bum Vacation for recommending us to you. I am very glad that you enjoyed from the beginning to the end and we provided you an excellent service. I... More 

Lancaster, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Where do I start. This was my third time to this hotel and it didn't let me down , everything was perfect . The food is just superb , the waiters Antonio ,Carlos & Vicente couldn't do enough to help us . Little things like carrying your plate to the table ,to taking time to talk and have a laugh... More 

Helpful?
Thank Adele M
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Adele M, Thank you very much for sharing your comments. It was a pleasure to host you for the 3rd time at azul Beach. I am very glad to read that you enjoyed your stay from the beginning to the end. Thank you for the special mentions to the staff. I am sure they did their best in order... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My first time in Mexico was amazing. I am big on customer service and I have no complaints about the services rendered. Luis and Noel to mention a few were astounding. The rooms were exquisite and I was quite surprised at how quick your rooms were cleaned in the morning. I have absolutely no complaints about Azul beach and I... More 

Helpful?
Thank jelissa g
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear jelissa g, Many thanks for your review of our hotel. It was a pleasure to be your host at this first visit in Mexico. Thank you very much for the special mentions to Luis and Noel. I will make sure they receive your comments. We will continue working hard to exceed the expectations of our guests. I truly appreciate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,698 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2393)
Viewed
Pool/Beach Area (528)
Viewed
Hotel & Grounds (399)
Viewed
Room/Suite (289)
Viewed
View from Room (104)
Viewed
Bathroom (35)
Viewed
Family/Play Areas (33)
Viewed
Dining (203)
Viewed
Business Center/Function Rooms (30)
Viewed
0:48
Videos (4)
Viewed
Other (768)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (246)
Viewed
Amenities (14)
Viewed
Beach (18)
Viewed
Deluxe Room with Doubles (18)
Viewed
Deluxe Room with King (23)
Viewed
Honeymoon Swim-Up Suite (32)
Viewed
Junior Suite (24)
Viewed
Pool (12)
Viewed
Dining (42)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (28)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
0.9 mi away
Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
#8 of 26 in Puerto Morelos
4.5 of 5 stars 6,637 reviews
20.6 mi away
Azul Fives Hotel By Karisma
Azul Fives Hotel By Karisma
#51 of 210 in Playa del Carmen
4.5 of 5 stars 4,705 reviews
6.4 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
5.0 of 5 stars 586 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#2 of 26 in Puerto Morelos
4.5 of 5 stars 10,211 reviews
1.0 mi away
Secrets Silversands Riviera Cancun
2.6 mi away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $380 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Travelocity and Orbitz so you can book your Azul Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay