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Azul Beach Hotel

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Azul Beach Hotel
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2,680 Reviews from our TripAdvisor Community

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Showing 2,420: English reviews
2 reviews
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I came here for a destination wedding over Labor. The hotel was pretty empty, mostly filled with those attending the wedding. The staff were EXTREMELY attentive, the facilities were beautiful and the food was amazing. I liked that the resort was a little smaller, so it was a more intimate feeling. The beds were very comfortable as... More 

Helpful?
Thank Bethany O
Hamilton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Small resort. Gorgeous beach with swinging Bali beds 👍🏻 Lovely little spa. Pool areas that aren't swim-up feel a tad out-dated but there are several pools to choose from and the shallow kiddie-pools are great for your little ones to splash around in. Very attentive staff in general and especially at Azulitos kids club gym & play area (huge selection... More 

Helpful?
Thank NTSV
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear NTSV, Thank you for your recent review. It was a pleasure to host you at Azul Beach. I am happy to know that you enjoyed your stay. Thank you por recognize the effort of the staff, they are very important part of the experience. We also appreciate that you mention those areas that need more attention in order to... More 

Bridlington, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

we had 2 lovely weeks at azul beach from the moment we stepped off our bus until we left check in was quick with a cool drink and clod towel room was spotless close to pool & bar food was fantastic service was excellent nothing was too much trouble for the staff who never seemed to stop will return to... More 

Helpful?
Thank briand0666
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear briand0666, Thank you for your review! It's so great to know that our staff provided you with an excellent service and catered to your every need. I am glad to know that you enjoyed since you stepped off of the bus. We will continue working to make all our guests happy and exceeded their expectations. We hope to see... More 

Mansfield, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was our first time with an AI! What a fabulous experience. The staff and quality of food made all the difference!! Having a swim up room was awesome too! Can't wait to visit more Karisma properties!!! Loved it!

Helpful?
Thank WhitneyCM
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear WhitneyCM, Thank you very much for sharing your comments. It was a pleasure to host your holidays at Azul Beach. I am very glad to read that you had a fabulous experience. Thank you very much for recognize the effort of the staff. They are a very important part of the experience. I am sure they did their best... More 

Upper Marlboro, Maryland
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After researching lots of hotels and working with Jayne from Beach Bum Vacations, my husband & I settled on Azul Beach to host our destination wedding Labor Day Weekend. We are SO glad we chose this resort. We wanted something that was initmate, family-friendly and beautiful. We've been to several larger all-inclusive resorts and they were always too big to... More 

Helpful?
16 Thank RashidaCJ
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear RashidaCJ, Thank you for your wonderful review and kind words, it was a pleasure to host you and be a part of your wedding. A big thanks to Jayne from Beach Bum Vacation for recommending us to you. I am very glad that you enjoyed from the beginning to the end and we provided you an excellent service. I... More 

Lancaster, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Where do I start. This was my third time to this hotel and it didn't let me down , everything was perfect . The food is just superb , the waiters Antonio ,Carlos & Vicente couldn't do enough to help us . Little things like carrying your plate to the table ,to taking time to talk and have a laugh... More 

Helpful?
Thank Adele M
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Adele M, Thank you very much for sharing your comments. It was a pleasure to host you for the 3rd time at azul Beach. I am very glad to read that you enjoyed your stay from the beginning to the end. Thank you for the special mentions to the staff. I am sure they did their best in order... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My first time in Mexico was amazing. I am big on customer service and I have no complaints about the services rendered. Luis and Noel to mention a few were astounding. The rooms were exquisite and I was quite surprised at how quick your rooms were cleaned in the morning. I have absolutely no complaints about Azul beach and I... More 

Helpful?
Thank jelissa g
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear jelissa g, Many thanks for your review of our hotel. It was a pleasure to be your host at this first visit in Mexico. Thank you very much for the special mentions to Luis and Noel. I will make sure they receive your comments. We will continue working hard to exceed the expectations of our guests. I truly appreciate... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

First all-include ever! Incredibly awesome gourmet food cooked by Julio! Perla was our amazing restaurant hostess! And Luis Hdez was the man who always kept our glasses filled with delicious adult beverages on the beach!!! Wonderful servers all around! Special thanks to Sebastian, Antonio, Armando, Cesar, Eric, Amiseal, Jesus & Shirley! And my massage by Reyna was amazing!

Helpful?
Thank Amysnook
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Amysnook, Thank you for sharing your experiences of your stay. I'm very happy to know that we provided you an excellent service. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to exceed your expectations. We appreciate that you have taken the time to share your comments with... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were very pleased with the AZul beach hotel from check in on. As soon as we arrived we were all given cool towels and a drink and asked to sit while the concierge arranged our room and luggage. You are asked to pick your aromatherapy room scent and pillow choice. Our kids are young 7 and 3 yrs and... More 

Helpful?
Thank snlconnor
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear snlconnor, Thank you very much for sharing your comments. It was a pleasure to host you and your family for your holidays. I am very glad to read that you enjoyed each part of the hotel from the beginning to the end. We do our best to provide all our guests with a unique vacation experience and make it... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are looking for a classy, quiet, small family resort, then this is the place to go! Azul Beach is just stunningly beautiful. Grounds were immaculate, food was absolutely delicious, but the service is what our trip memorable. Every single staff member was so extremely helpful. Whether you are in the lobby, on the beach, at the restaurant or... More 

Helpful?
1 Thank annieh1980
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear annieh1980, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am glad to know that you enjoyed your stay from the beginning to the end. Thank you for recognize the effort of the staff they are a very importart part of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $383 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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