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Azul Beach Hotel

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Azul Beach Hotel
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2,585 Reviews from our TripAdvisor Community

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Showing 2,337: English reviews
Montreal, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We did a fair bit of research before booking our vacation to Mexico. With a toddler, we wanted to be sure that our resort would be family friendly, but still enjoyable for my husband and I. Azul Beach absolutely exceeded all of our expectations! It was a close drive to the airport (huge bonus when you have a small child)... More 

Helpful?
Thank Honeymooner166
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I loved almost everything, the service was great and everyone was trying to please our little ones. The Azulitos team was always doing a fun activity for the kids, they lend toys during your stay and you don't need to worry about the small appliances you use for your baby (i.e. Bottle sterilizer, surveillance camera) the hotel will provide you... More 

Helpful?
Thank Katykaty206
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Had a deluxe room with 6 month old twin babies. Food at the resort was much better than expected at an all-inclusive. I'd give the food 4 out of 5 stars. Friendly staff. The beach is literally right there. The beach beds are awesome. Definitely get in line everyday to reserve them. Cribs, strollers, bottle warmers, all provided for you.... More 

Helpful?
1 Thank AvonStringer2015
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear AvonStringer2015, Thank you very much for sharing your comments with future travelers and guests. It was a pleasure to host you and your babies at Azul Beach. Thank you for choosing the Azul Beach Hotel for this vacation and we hope to share many more in the future. Best Regards, Antonio Denotti General Manager gm@azulbeachresort.com More 

Sunderland, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A lot smaller than the hotels we normally come to in Mexico, but absolutely wonderful! The staff are amazing, the whole place is so clean and the food is very good indeed. I have never seen so much attending to detail or such a large staff/guest ratio. Quality and attention to detail are second to none.

Helpful?
Thank Caroline E
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Caroline E, Thank you very much for sharing your comments. It was a pleasure to host you at Azul Beach. I am glad to hear that you receive an excellent service. Thank you for recognize the effort of the staff. They are very importart part of the whole experience. Again, thank you for choosing the Azul Beach Hotel for... More 

Retford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our 3rd time to Mexico with Prestige and our 3rd trip to a Karisma hotel, with the previous 2 visits being at the Sensatori, which is equally as good as the Beach Hotel. However the 2 are very different, in a number of ways, the Sensatori being much bigger and as such you don't get to know the... More 

Helpful?
Thank Adrian S
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Adrian S, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided an excellent service. Thank you for the sepacil mentions to the staff. I am sure they did their best in order to provide you an excellent service. I will make sure they recieve your comments. Thank you very... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived for our family vacation to Azul beach. Right away we were escorted in and checked in with no wait. It was a breeze! We loved the azulitos area! The ladies were so friendly and my son wanted to play there all the time. The food was excellent! One of the BEST dining experiences we have ever had at... More 

Helpful?
Thank Mommymadness
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Mommymadness, Thank you very much for sharing your experience with the community of trip advisor. It was a pleasure to host you and your family at Azul Beach. I am glad to hear that you enjoyed your stay. Thank you for the special mentions to the azulitos staff and the nice comments for our food and beverage department. I... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our family of 5 (2 adults, 3 children- ages 16,13,10) just returned from a 6 night stay here. We were attracted to this property because of its smaller, more boutique type nature. We have been to much larger All-Inclusive resorts in Mexico and elsewhere before, so were deliberately looking for something different this time. For those who are looking for... More 

Helpful?
1 Thank Rameo66
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Rameo66, Thank you for , sharing your experiences of your stay. Thank you very much for your kind words for the staff. I am sure they did their best in order to provide you an excellent service, and they are definitely a big part of the experience. It was a pleasure to read the details of your experiences, we... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were once again so pleasantly surprised with the good condition of the resort. This is our 4 year visiting this resort. We love finding familiar faces and to discover it just got better. Great service from Ana and Luis, our butlers, always looking for ways to please us. Ana visited us at the beach or at the restaurants to... More 

Helpful?
Thank Marialllllllll
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Marialllllllll, Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. It was a pleasure to host your holidays for the 4 th time. Thank you very much for your suggestions about... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Without a doubt this is very beautiful and family friendly resort located on the very well kept small beach making it easy to play and keep an eye on your kids. The rooms are specious but some of the Deluxe once would do with refurbishment. It is not a late night type of place and not too many places to... More 

Helpful?
Thank Maya_onhols
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Maya_onhols, Thank you for sharing your experiences of your recent stay. It was a pleasure to host your holiday. I have noted all your comments and suggestions which I will use constructively to improve our kids menu. I am glad to know that you enjoyed your stay and I hope to see you back at the Azul Beach Hotel... More 

Hayward, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I really don't know where to begin with this place called Azul (Heaven) Beach! First Gerry, was GREAT at getting my group the best accomidations EVER! The entire staff was truly amazing and I have not 1 complaint. I got married on 7/16/16 at Azul Beach and it was EVERYTHING I imagined. From the food, drinks, staff, resort it was... More 

Helpful?
Thank scherlynajackson
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear scherlynajackson, Thank you very much for sharing your comments. It was a pleasure to host you and your group for your wedding. I am very glad to read that you enjoyed everything since the beginning to the end. Thank you for recognize the effort of the staff. I am sure they did their best in order to provide you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $278 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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