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Azul Beach Hotel

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Azul Beach Hotel
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2,767 Reviews from our TripAdvisor Community

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Showing 2,498: English reviews
Truro, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW

Just reluctantly returned from Azul Beach having enjoyed an amazing 2 weeks. We are usually quite picky, but I can honestly say without hesitation, that we could not find fault with this hotel or any of it's fantastic staff. We had a couple of minor issues which were rectified within a few minutes! Food- every restaurant was fantastic, Pizzas and... More 

Helpful?
Thank Suzanne P
Grafton, Wisconsin
1 review
Reviewed 2 days ago NEW

I may be splitting hairs but the food was good but I was expecting better. The staff was great always asking if we had any requests from the time we arrived until we left. The smaller size made AZUL. even more enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank edwardlS5007MA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Where to I begin?!? This was truly the perfect family vacation. We were here for the week of Thanksgiving and we were definitely spoiled beyond belief. Briefly, for those that want to summary: Kids club is awesome, Food is ridiculously amazing, Staff is top notch, and the Tequila Bar is out of this world. We would love to come back... More 

Helpful?
2 Thank Wade C
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Wade C, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. i am very happy that you enjoyed your stay.... More 

Bowmanville, Canada
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 days ago NEW

After vacationing at El Dorado Seaside Suites I knew I wanted to enjoy more Karisma resort holidays so I booked next at the Azul Beach Hotel. It was GREAT! What I enjoyed: Exceptional food & cocktails. The luxurious ocean-view room. Fantastic service pretty much everywhere pretty much all the time. The adults-only pool with spot-on food & drink service ... More 

Helpful?
2 Thank Jayne M
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Jayne M, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. We are happy to hear that you enjoyed our... More 

1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

Beach Bum Vacations really outdid themselves with the coordination of my best friend's wedding at Azul Beach Hotel. Beach Bum Jayne was eve better at coordinating my travel and stay and even following up to make sure my room addition was handled properly. She shared my same dislike of early flights and made sure I had a mid-morning flight to... More 

Helpful?
15 Thank Gernethia R
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Gernethia R, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. Big thanks to Jayne from Beach Bum Vacations for recommending us to you. Thank you again for your... More 

Chester, United Kingdom
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 days ago NEW

Havng stayed in another hotel several times we felt it was time for a change and we are so pleased we chose the Azul Beach. Its on a smaller scale to other hotels we have stayed at in Mexico and that suits us better. The rooms were comfortable and the 2 storey villa building are set amongst palm trees. Our... More 

Helpful?
Thank FandDD
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear FandDD, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am glad to know that you enjoyed your stay and each part of it, food, servicies and facilities. Thank you very much for your suggestion about the waiter service at the lobby... More 

1 review
Reviewed 5 days ago NEW

Travelled solo to this beautiful hotel. I knew from the moment I entered this place I would love it. I saw a lot of smiling faces and received a warm welcome with a glass of champagne and a nice cool towel. The room assigned to me was very clean and comfortable but I needed to move because of baby cries... More 

Helpful?
Thank Eileen S
1 review
Reviewed 6 days ago NEW

We stayed at a family suite at Azul Beach for 8 days recently and we could not be more pleased with the resort. We brought our almost one year old boy with us on the trip. Azul Beach made it easier by providing so many of the baby necessities for the trip. All the food at the restaurants was really... More 

Helpful?
Thank Emily K
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Emily K, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. It is great to know that you enjoyed your stay from start to finish and... More 

1 review
Reviewed 1 week ago

We just got back home from a week in Mexico being hosted by a crew of excellent individuals at Azul Beach Resort. Naiomi our Ninja butler and of course Noel, Vincente and Antonio were always there to greet us with a smile and serve us the excellent cuisine this resorts can boast about!! Nothing but good things happened during this... More 

Helpful?
Thank Simon P
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Simon P, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience. Thank you very miuch for the special mention to Noemi. I am sure she did her guest in order to provide you an excellent service. We... More 

Princeton, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We loved our stay here. Our 16 member family (age 2-80+) had a wonderful time. (We also saw young and older couples sans children also enjoying their time). The service was excellent, warm, & friendly. The place was beautiful, intimate, and yet didn't feel crowded even at 99% capacity. Incredible. The beach is amazingly beautiful and the groundskeepers work tirelessly... More 

Helpful?
2 Thank traveleatlove2007
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear traveleatlove2007, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. I am happy to know that you enjoyed your stay from the beginning to the end. Thank you very much for recognize the effort of the staff. I am sure they... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $338 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Hotel staff and other travelers.
484 questions
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Questions? Get answers from Azul Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room was on of the best we have stayed in”
 of 5 bubbles edwardlS5007MA, 2 days ago | Read review
“We were in room 925 and 926. Top floor and away from the main areas, but great views from the balcony.”
 of 5 bubbles 889wadec, 3 days ago | Read review
“Rooms with swim-up pools are great for people with kids!”
 of 5 bubbles gernethiar, 3 days ago | Read review
“All rooms are very clean. Just make sure that there are no babies crying all night in your adjacent suite...”
 of 5 bubbles 331eileens, 5 days ago | Read review
“Family suite is excellent for those needing extra space!”
 of 5 bubbles 177emilyk, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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