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Azul Beach Hotel

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1 room 2 adults 0 children
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Azul Beach Hotel
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2,780 Reviews from our TripAdvisor Community

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Showing 2,508: English reviews
Kingston, Ontario, Canada
Reviewed 2 days ago NEWvia mobile

We are presently at the Azul Beach and It has been one of the best vacations we have had thanks to our wonderful butler Luis!!! We couldn't ask for more. The complex is compact so very easy to get to the beach, one of the several pools and all restaurants! Highly recommend this resort to families and couples alike.

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Helpful?
Thank Ellen W
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Ellen W, Many thanks for taking the time to share your experiences with future travelers, I enjoyed reading your feedback and I'm happy you are having a fantastic vacation at the Azul Beach Hotel. I am glad to know that has been one of the best vacations you have had. Thank you for the special mention to Luis. I...

Tamworth, United Kingdom
Reviewed 2 days ago NEW

Myself and my partner stayed here at the end of an 11 night stay for 4 nights. Upon arrival we were greeted by friendly staff and felt very welcome, we were also lucky enough to be upgraded from a Deluxe Room to the Honeymoon Suite for 4 nights which was amazing - so much space in the room and all...

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Helpful?
Thank Kayley S
KarismaHotelsResorts, General Manager at Azul Beach Hotel, responded to this review

Dear Kayley S Thank you for your review on Trip Advisor sharing your feedback about your recent stay. It is very nice to read that you had a great arrival at our Resort and have enjoyed the room assigned by our Front Desk. I am sorry for the disappointment in the service received in our Restaurant and if a slow...

Oxford, United Kingdom
Reviewed 2 days ago NEW

We had the first 2 weeks in November, had a great time in this fantastic hotel. Room was lovely cleaned everyday by lovely Erica. She did a great job leaving towel sculptors and flowers nearly every day. The food was just lovely. We ate mostly in the Blu restaurant. Although al la carte you could have anything you want. Just...

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Helpful?
Thank carol h
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear carol h, Thank you very much for sharing your comments. It was a pleasure to host you at Azul Beach and celebrate with youan your husband his 70 th birthday. I am very glad to know that you enjoyed from the beginning to the end. Thank you very much for recognize the effort of the staff. I am sure...

Johnson City, Tennessee
Reviewed 3 days ago NEW

Went for a long week end. Everything was seemless. The room was exceptional with very large tub. The aromatherapy at turn down was a plus. Pool bar just outside and a great balcony. The food was good. Loved the breakfast buffet each morning but always had option to order from menu. There were lots of children and families which may...

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Helpful?
Thank Vacationwiz
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Vacationwiz, Thank you very much for sharing your comments. It was a pleasure to host you at Azul Beach. I am glad to know that you enjoyed from the beginning to the end. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine....

Bournemouth, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is a difficult review because there were many things about the hotel that were amazing. However, there are standards in the hotel that could be improved. And in comparison to other Karisma five star, gourmet all inclusive resorts this one was not up to standard. What is good is that they can all be rectified. Generally speaking there was...

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Helpful?
2Thank 86STef
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear 86STef, Thank you for taking the time to share your experiences with the Trip advisor community. Please accept my apologies for the inconsistencies in service, I never like to hear such comments. I appreciate your honest opinions and this will assist us to ensure we maintain focused on providing only the very best to our guests. We also appreciate...

Reviewed 4 days ago NEWvia mobile

My family & I took a week vacation from 11/29 to 12/5 & we fell in love with the nice facilities very family oriented since day one Alexander the bell boy greeted us with a smile & warm hospitality,room service was great Jesus was always helpful my wife janet & I have two toddlers so he always brought for our...

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Helpful?
Thank Manuel H
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Manuel H, Thank you for taking the time to post such a positive comment regarding our hotel. Big thanks to Jayne Carlton from Beach Bum Vacations for recommending us to you. I am glad to know that you enjoyed your stay from the beginning to the end. Thank you for recognize the effort of the staff, I am sure...

Oak Lawn, Illinois
Reviewed 5 days ago NEWvia mobile

This beautifully all inclusive gourmet beach resort was so much better than I expected. The grounds are a beautiful tropical oasis. The rooms were spotless and comfortable. The food was delicious! There were so many different options too. The ocean water was turquoise and warm with an amazing trade wind. The swing beds were such a treat. The pools and...

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Helpful?
1Thank judy o
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear judy o, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. I am sure they did their best in order to provided you an excellent service and exceed your...

Westchester County, New York
Reviewed 5 days ago NEWvia mobile

I read all of these wonderful reviews in October and then called and booked at trip for Feb. to Azul Beach Hotel. I talked about having a baby and being so glad Azul beach has the Gerber food, fisher price gear, etc. I booked the flights and was very excited! I started to make a folder this weekend with our...

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Helpful?
1Thank alexbrettL
KarismaHotelsResorts, General Manager at Azul Beach Hotel, responded to this review

Dear alexbrettl. thank you for your Trip Advisor review sharing the recent reservation situation. We are sorry to read about the mentioned inconvenience and confusion in the servcie received. As you might know, Trip Advisor does not link any of the reservation details so we would urge to contact our Customer Service department in order to communicate with you directly....

Parker, Colorado
Reviewed 5 days ago NEW

Just returned from a weeks stay at Azul Beach resort and had SUCH a wonderful time! This is a smaller hotel (only about 150 rooms) but was not lacking in any way due in part. I loved that it was smaller and I didn't need a golf cart or 20 minutes to make it back to my room from the...

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Helpful?
1Thank amyclosset
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear amyclosset, Thank you very much for sharing your comments. It was a pleasure to host your holiday. I am very happy to know that we make you feel like royalty since the moment youa rrive. I am glad to know that youe enjoyed your stay from the beginning to the end an each part of it, facilities, sevice, food...

Chattanooga, Tennessee
Reviewed 5 days ago NEW

Azul Beach is a wonderful hotel with a superior staff. The hotel had a wonderful atmosphere. The food was good at one of the restaurants (Blue) but the Tawaineze Restaurant was 5 star. The staff was great always asking if we had any requests from the time we arrived until we left. The smaller size made AZUL. even more enjoyable....

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Helpful?
1Thank Lynnette T
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Lynnette T, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to provided you an excellent service. Again, thank you for...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $332 - $893 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Hotel staff and other travelers.
489 questions
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Questions? Get answers from Azul Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 103 has sea view and children's pool”
  • View from our room
 of 5 bubbles carolh480, 2 days ago | Read review
“The room was on of the best we have stayed in”
 of 5 bubbles edwardlS5007MA, 1 week ago | Read review
“We were in room 925 and 926. Top floor and away from the main areas, but great views from the balcony.”
 of 5 bubbles 889wadec, 1 week ago | Read review
“Rooms with swim-up pools are great for people with kids!”
 of 5 bubbles gernethiar, 1 week ago | Read review
“All rooms are very clean. Just make sure that there are no babies crying all night in your adjacent suite...”
 of 5 bubbles 331eileens, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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