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Azul Beach Hotel

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Azul Beach Hotel
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2,631 Reviews from our TripAdvisor Community

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Showing 2,379: English reviews
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Loved restaurant Latino Francisco yamilet Great food and atmosphere !!!!!!!! Will be back here for sure with kids soon. Beautiful decor and service Very close to the water Nice rooms and pool. You can go paddleboarding and kayaking free. Fun

Helpful?
Thank Lena1st
Bangor, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I went to Azul Beach Hotel with my Wife after we had just got married and could not have asked for somewhere more perfect. anything and everything we needed they went above and beyond to ensure we where happy. The food and drink was amazing with so much selection. There was entertainment on in the bar every night at a... More 

Helpful?
Thank Billy J
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Billy J, Thank yiu very much for sharing your comment with future guests. It was a pleasure to host you and your wife for your honeymoon. I am very glad to Konow that your receive and excellent service. I am sure the staff diid their best in order to make you happy. I am happy to know that you... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We've just left this fantastic resort after a 10 day stay. We had a party of 8 (3 adults and 5 children) in a suite and a deluxe room. The service, scenery, beach and pools sets this hotel head and shoulders above any other resort that we have stayed at previously. They cannot do enough to make your holiday stress... More 

Helpful?
Thank Matt P
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Matt P, Thank you very much for sharing your comments. It was a pleasure to host you and your family for 10 days at Azul Beach. I am very glad to read that you ejoyed your stay from the beginning to the end. I'm very proud of each and every employee and they are definitely a big part of... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Caesar in Roma restaraunts is the king of waiters , king prawns delight,chef Jacobo cooks up some really good food , steaks are to die for service is second to none.the pool bar is the main bar , Shirley must get a mention , hard working , lovely girl , as are all of the staff who make you feel... More 

Helpful?
Thank mark k
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear mark k, Thank you very much for sharing your comments. It was a pleasure to host your holidays at Azul Beach. I am very glad to hear that you receive and excellent service and you really enjoyed the restaurants and the food. Thank you very much for recognize the effort of the staff. I am sure they did their... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was an awesome vacation. We wanted a quintissential all-inclusive experience for a relaxing week and Azul Beach was fantastic. The food was top shelf. The service was always 100% friendly, timely - what you want it to be. I remember Gaby, Eric, Antonio, Montserrat, Vincente just to name a few. Everyone was fantastic, though. The design was modern but... More 

Helpful?
1 Thank phil a
Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Azul Beach is a great place to go for a relaxing vacation. The service was exceptional, especially from Luis, who went above and beyond to meet our needs every day at our beach side cabana. The restaurants offered a nice variety of food and the Italian restaurant, Roma was our favorite. The hotel was very clean and our room was... More 

Helpful?
Thank Scott B
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Scott B, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Hotel. Thank you for the special mention to Luis, I am sure he did his best in order to provide you an excellent service Again, thank you for choosing the Azul... More 

Durham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first trip to Mexico and definitely exceeded our expectations. The hotel is beautifully decorated and looked after, and all of the staff are incredibly helpful and friendly. The entertainment team, Itzel, Charly, Alberto, Alain and Oscar made the holiday more enjoyable and were always warm and friendly. The restaurant staff were also extremely friendly, in particular Montse,... More 

Helpful?
Thank Dan S
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Dan S, Thank you for sharing your experiences; it was pleasure to read your review. It was a pleasure to host your first trip to Mexico. I am very glad to read that we exceeded your expectations and you enjoyed your stay from the beginning to the end. Thank you for the special mention to the entertainment team and... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here last November but i just now got to share. We loved the boutique size of the resort...small and intimate. It was perfect for our son to go off on his own and be at other pools or enjoying the activities. The food was amazing if they didn't have it just ask and they would make it for... More 

Helpful?
1 Thank Melissa W
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear Melissa W, Thank you for your recent review. We also appreciate that you mention those areas that need more attention in order to improve. We will address these points to the Prestige management. I am glad that you enjoyed your stay, is good to hear that the team is sso good and they are doing their best to make... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

Azul Beach has everything you'd ever want in a beach vacation! The beach is beautiful. The water is warm. The entire resort is clean and quiet. A great place to just relax and unwind. And let's not forget the ocean side cabanas! The rooms are lovely and the maids keep them pristine. The grounds are beautiful as well. We loved... More 

Helpful?
Thank page91
KarismaHotelsResorts, Manager at Azul Beach Hotel, responded to this review

Dear page91, Thank you very much for sharing your comments with future guests. It was a pleasure to host you at Azul Beach. I am very glad to hear that you enjoyed each part of your vacation sin ce the beginning to the end. Thank you very much to recognize the effort of the staff. I am sure they did... More 

Monterrey, Mexico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Overall I would say it is a good hotel, not excellent. I chose this hotel because of the gourmet all inclusive type, sorry to say it wasn't gourmet at all, the food was good but that is all, I've had better food at "regular" all inclusive hotels. The drinks were also regular, I tried a piña colada and didn't like... More 

Helpful?
2 Thank cavilav
KarismaHotelsResorts, General Manager at Azul Beach Hotel, responded to this review

Dear cavilav, Allow us to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. It is very disappointing to hear that your experiences did... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Hotel

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $299 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Hotel 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort
Azul Hotel Beach Resort
Azul Beach Hotel Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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