This was my girlfriends first visit to desire pearl. She loves Suki for dinner Carlos spike Sanchez, Daniela C, Ivan, Isaac,Jesus, Guillermo, Eddy and the kitchen staff were great. Our butlers, Hector, Carlos, Erick were again perfect. Victor is always helpful at the pool. You will never want for anything. We also love aphrodite for breakfast and lunch. Belen took great care of us there. This is my 8th visit to Desire pearl and I will always come back. It was here 21st birthday and they made it one she will never forget. I would like to thank all that work at Desire pearl for making it such a great place. I miss Charlie at the pool with the playmakers.
Everything from arrival to departure was marvelous! I want to thank Sofia and her team for the welcoming hospitality. It really felt like a family the way I was treated. The rooms were clean and the amenitites were great. My wife and I will definitely be back for sure. Thanks for everything!
The staff at this resort truly have become our family. From the bellman, to the housekeeping and everybody in between, this resort does it right! I know I will forget some of you and I apologize, but just know you all do an amazing hob! Dining: Carlos, Isaac, Jesus, Ivan and Guillermo, you guys go over the top! Playmakers: Kia, Candice, Shirley (and the new girl) you guys always bring out the best in everybody! Wake those boys up! Bartenders: You guys always bring it, but Louis will always be my guy! Butlers: Michelle, Amir and Hector, you guys have really stepped up the game this year! Absolutely an amazing the way you work. Getting to the airport is absolutely the worst experience of the entire trip.
Great location to enjoy the beautiful, well kept premises, and close enough to town to walk to a real Mexican town. We got the best massages at their spa, and service throughout is impecable. Beautiful premises and service. 💕
This is our four trip and best experience so far. Desire Pearl has been wonderful with excellent service. We decided last minute to get married with our friends at the resort. When the staff learned of what we had planned, they went out of there way to offer us a special dinner with a wedding cake. Verol and Sandy helped us and provided excellent service. The whole week was the best time and we will forever be indebted for the kindness and generosity the staff showed us. Thanks so much!! The Desire Pearl Staff is the best in the industry!
This was our second trip to Desire Pearl and it was amazing once again! From the time we walked into the lobby until the time we left, we felt like we were “home” once again. The front desk staff was always helpful as was the staff in the Mansion where we checked in. We booked through a friend who was a member which is why we checked in at the mansion, which is gorgeous! The last time we were there, they were just building it and let me tell you, the smell inside that lobby is incredible!! The only downfall to the week was the smell of the seaweed, which is not the resorts fault at all but at times, was pretty nauseating. Once we arrived and put our bags in lockers at the spa, we went right to the pool to find Victor to get a nice big hug and kiss and let him know we have returned. Immediately he got us set up and made sure to have everything ready for us every single morning! He is the hardest working staff member at that resort aside from the amazing Playmakers! We absolutely love and adore him and we were so happy to see him receive the much needed and deserved recognition on Thursday by winning a new iPad! He was always there if we needed anything at all! After getting our chairs set up for the day, we went to Aphrodite where Wilbeth was so friendly, recommended drinks and make sure that we had everything we needed. We saw him every breakfast and lunch and he was nothing short of amazing, accommodating and incredible this whole trip. Even our last day he offered to get us food to go since we were leaving early. 3 years ago, all of the Playmakers were absolutely incredible and they are one of the biggest reasons we wanted to go back. We were sad to see none of the male Playmakers there anymore but we’re so happy to see the three women were there! I have kept in contact with Shirley and was so happy to see her once we changed and got our room! Gave her a big long hug and talked to her for a bit. Theme nights, she made my husband realize he like some of the BDSM things which made hIm very happy! So happy to see her in a leadership role! Candice is always incredible, high energy, making sure everyone is having a great time and taking the time to talk to everyone, interact with everyone every single day!! We absolutely adore her and love seeing her and catching up!! Bella is a new edition to Pearl and at first seemed a little shy but came out of her shell after two days. This girl is amazing in every way shape and forms and she can twerk and shake her booty like nothing I’ve ever seen before!! She was so sweet, incredible, friendly, loving and a ball of energy!! So happy she is a part of the team!! I have a severe allergy and the restaurants were very accommodating but Gilberto at Pearl restaurant went above and beyond for me with it. He brought me out special bread, explained why my dish looked a little different than a friends because we ordered the same thing and was amazing! He even brought my husband and I out a special dessert for our Anniversary! I told him multiple times how much I really appreciated him! We had a free relaxing massage with out package and I had Jesus and my husband had Veronica and they made the experience great. Jesus worked out some knots I had and Veronica did also. Great team! We did an Erotic massage on our last full day before we left the next day and it did not disappoint once again! I was so happy to see that Emilio was still there and requested to have him and he did not disappoint once again! He is the best!! My husband had Itza and said she was amazing too and would definitely request her again when we go back! Once again it was another incredible week and we can’t wait to go back!…
Staff is best anywhere you will find. Truly a family. Zaziel and Jesus at the spa provide an out of body experience. Best erotic massage In our 5 years of traveling here. They make sure you are completely satisfied and go out of their way while relaxing you.
We just spent 5 days at Desire Pearl for the fist time. It was an amazing experience all around. The resort has an amazing staff. Special kudos to the entire Suki restaurant staff, Victor at the pool and the day-enterntainment team (Candice, Bella, Chris, Kia, Shirley, Will and Carla).
The entire resort is stunning and breath taking. The service from all staff members is so incredible we felt like we were treated like kings and queens. They all went above and beyond to do anything they could to help make our stay even more pleasurable. The atmosphere was out of this world and everything was impeccable. I could not have asked for a better time. HIGHLY RECOMMEND.
We visited Desire Pearl for the first time, but definetely not the last. We were truly impressed by the extraordinary level of service from all of the staff, and there is staff everywhere catering to your every need. We would like to sincerely thank a few who certainly stood out, such as José, Esther, William and Gabriela. Those are just but a few but certainly the entertainment team makes this place what it is every day. We also got great a complimentary massage (by Celia and Gabriel sp?) at the spa which was probably one of the best we’ve ever had anywhere. As for the restaurants, the food and service were 5-star quality and can’t say enough to give it justice. Although the bedrooms could be updated, they were functional for the litttle time you spent there and even with the lowest category room, they are huge. We had a wonderful view of the the large hot tub which is the happening spot in the afternoon and evenings. As our first time at this type of resort, there was some reluctance at first to get naked around others, but it took only a few hours for us to shed our clothes. Participating in the theme nights was also a lot of fun, including the music/bands, as well as chatting with other guests. Everyone was nice and never made anyone feel intimidated. As mentioned earlier, the hot tub is the best spot and we had a wonderful time in and out of the tub. We’re looking forward to return this winter.…
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