This was more subdued - not much interaction with patrons, depending on whether you are a member or not on how you were treated. The food was less than par - ordered a BLT (bacon lettuce tomato) sandwich - NO FREAKING BACON on my sandwich! Went to the 'fancy' restaurants and portions were soooo small you need to order at least 2 if not 3 meals to get satisfied. Make sure you know exactly what you are getting with the "perks", coupon, etc.
Great tune as always. After this resort, all else is boring. Best and friendliest service. Kudos to Juni, Candy, Anna,Kevin Zac Javi Hector Irving Candido G Kia Carmen Leo Mike and everyone else that I missed.
It was our first trip to Pearl and we will be back. Everything and everyone was excellent. A very clean resort with great staff, delicious food and a very fun atmosphere. The beach is beautiful, the activities are fun and the nightlife is great.
We have been a Premier member for four years and always return home with great memories of the service that we receive and the good friendships that we developed.The staff is excellent, the food is good and we are treated like royalty. There is no crude or inappropriate conduct. We always look forward to booking our next trip. The one thing that can be improved is a facelift of the rooms.
The Service, Cleanliness, Staff & Guests...never disappoint. Desire Pearl, along with the local (must see) town of Puerto Morelos are taking a safe & sensible approach to Covid-19. Upon arrival at the hotel...you are provided with hand sanitizer, asked to wear a mask when registering, and they take your temperature...after that it is back to normal. You are welcome to enjoy the resort "mask free". The staff are required to wear masks. We took a number of trips to the town of Puerto Morelos...just a 15-20 minute walk down the beach. Great people and great restaurants. I would say that 95% of the people were not wearing masks outside...we think that is a great thing. Most of the shops and restaurants require a temperature check and a mask to enter. All employees and/or public transportation personnel were wearing masks. Very enjoyable experience. The only thing we found irritating about our trip to Mexico, was that our own Country...the United States of America...requires us to get a flu test before flying home...are you kidding me? We can't fly back to our own Country if a test with a cotton swap shoved up your nose suggests that you might have the flu...wt? In the meantime, the true "super spreaders" of the world...aka Costco, Home Depot, Churches, & Walmart...are business as usual? Regardless, Desire Pearl Resort handled that as well. A free Covid test was provided at the resort by a local medical team...very simple, clean and professional. We are not aware of anyone testing positive during our 8-day stay. In fact, we talked with a few people that had been there 2-3 times since December 2020...had no issues. There is no better time to travel...prices are down, airplanes and airports are clean with low numbers...and Mexico is amazing! Just a side note: Due to the Covid-19 FLU...I can say that the average age and physical condition of the guests at Desire Pearl was noticeably a more healthier group. Not trying to be mean as we have met great people of all ages at the resort...just noticed on this trip that overall it was a more physically fit crowd of all ages.…
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