We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was not sure what to expect on our first trip to this resort. I can now say that it exceeded our expectations. My husband and I enjoyed our room, had a good time at the pool and dined on wonderful food. But what really...More
Last year I reported a shortage of umbrellas around the pool.
Kudos to the management as the issue was addressed and there now is an abundance of umbrellas.
Everything else was excellent.
I would like to mention that we had a late transfer to the...More
1 Thank Jim F
Response from Guest service D, Director de Relaciones con Clientes at Desire Riviera Maya Pearl ResortResponded 5 days ago
It is an honor to know how much you enjoyed your stay. Thank you for your 5 stars comment, It is very important for us to know everything about your experience.
We all hope to welcome you back in a near future and...More
Our second trip to Desire Pearl was last week...the April weather was fabulous...our trip started with Esteban, the bellman's warm greeting upon arrival...he took our luggage to our room after the short book-in process...( including a glass of cold bubbly and a cold wash cloth)...More
We stayed at the riviera maya last year but we went to the pearl for a day pass and the nude booze cruse and foam party. This resort is very, very beautiful. Great staff, great service, great place to get naked! LOL Wifey and I...More
1 Thank Jimmy S
Response from Guest service D, Director de Relaciones con Clientes at Desire Riviera Maya Pearl ResortResponded 6 days ago
Thank you so much for your preference and for taking the time to share your experience and recommending us.
We are ecstatic to know you were blown away by outstanding grounds, fine restaurants & a very wonderful staff at Desire Pearl, we are...More
New management is causing major damage
We have been to Desire Pearl 1/2 dozen times and have always loved it. Our last trip was at the end of January and it was by far the worst of our trips. While the service...More
Response from nynjluv24 | Reviewed this property |
Just book an airport transfer from USA TRANSFERS, land at the airport, walk past all of the time share hawks out to your USA Transfer van, go straight to Pearl, get undressed and just enjoy paradise! No need to explore the... More
Just book an airport transfer from USA TRANSFERS, land at the airport, walk past all of the time share hawks out to your USA Transfer van, go straight to Pearl, get undressed and just enjoy paradise! No need to explore the areas outside the beautiful resort or search for local trinkets. If you just stay at the resort, you will have NO safety issues at all. If you want a great, sexy time, Pearl is the BEST! If you want sight seeing and exploration, I would choose another destination considering the sparatic violence in the outer Cancun areas.