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Now Sapphire Riviera Cancun

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Now Sapphire Riviera Cancun
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5,615 Reviews from our TripAdvisor Community

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Showing 5,089: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We have returned this week from the most amazing holiday at Now Sapphire. The whole resort and the room was spotless and it is clear that the staff work incredibly hard everyday to maintain the high standard. All the staff are so friendly and go above and beyond for guests, drinks and food are great and the service in all... More 

Helpful?
Thank CharlotteTribe
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our 1st vacation we choose The Now Sapphire and could not have been more pleased.... the staff (Jezer,Dylan and the entire entertainment team....Fransisco pool bar....Lemi server) were our Favs. Overall wonderful vacation. Only down sides were the Air Conditioning could not be adjusted, and the Blue Water Grill tasted like microwave food, and they could have the preferred pool a... More 

Helpful?
Thank Jamie F
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Friendly laid back atmosphere . Spacious rooms ,friendly staff and great restaurants amazing staff nothing too much trouble . family are already thinking about the next return try to have a ocean veiw Adult pool very relaxing entertainment could have a little more to it. Margaritas to die for.

Review collected in partnership with this hotel

Helpful?
1 Thank Cruzluz
Norman, Oklahoma
1 review
5 of 5 stars Reviewed 2 days ago NEW

We got married at this resort in 2015 and it was fantastic. They offered us a discount for returning for our first anniversary so we took it. From the moment we arrived until the moment we left, we were consistently greeted with warm smiles and the staff always gave over 100% to be sure we were taken care of. Not... More 

Review collected in partnership with this hotel

Helpful?
Thank TylerOSM
Joplin, Missouri
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I give this resort 3 1/2 out of 5 stars. The resort overall was great but I felt it lacked in food. The food was bland and at times felt more like a cheap buffet. Now don't get me wrong they do have some good things to pick from. Our last night there we got a new menu (apparently for... More 

Review collected in partnership with this hotel

Helpful?
Thank Dredd3223
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our experience was awesome. Beautiful Resort.Service was outstanding, Especially Fernando at the swim up bar. Monica did a wonderful job decorating our room for my husband's birthday. Also, Dylan and the entertainment team keep us very busy having fun! The only disappoint we had is when the couple was having sex at the swim up bar and no one asked... More 

Review collected in partnership with this hotel

Helpful?
Thank lisa l
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you so much for your kind words about your stay at Now Sapphire Riviera Cancun. We are so glad you and your family had a great stay at our resort. It is always good to hear that our staff was reliable and helpful. We will definitely relay the kind words you wrote about Dylan, Monica and Fernando.... More 

Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such a fantastic holiday, fun friendly staff, amazing restaurants, great atmosphere, lots of activities for all of the family to enjoy, right next to the clean white beaches and clear blue sea I would definitely recommend this hotel to family and friends

Review collected in partnership with this hotel

Helpful?
2 Thank Leiium
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for sharing your feedback with us through Tripadvisor. We are so happy to know that you enjoyed your visit at our resort. We are ecstatic to hear that you enjoyed the restaurants, activities and the service provided by the staff. Our guests’ comments give us the motivation to keep up with this hard and team work.... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Our room was gorgeous! We had an Ocean View room with a Jetted Tub on the Balcony and the room itself was very clean. The restaurants were all excellent, especially the Buffet.The staff was very nice and accommodating. I will definatily stay here again.

Helpful?
Thank Debra C
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It makes us truly proud see our services being recognized and understand that we make part of the holidays preferences of our guests. Thank you for adding very generous remarks of your vacation with us and mentioning the services that made your stay more comfortable. We will share your feedback with the Operations Committee. Once again, thank you... More 

Menands, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

This resort was wonderful. Staff friendly and helpful. Food outstanding. Beautiful beach. Facilities excellent and well maintained. Only 11 miles from Cancun airport. Can fly from home early in the morning and be at the resort for lunch.

Review collected in partnership with this hotel

Helpful?
Thank Daniel F
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for sharing your review with us through Tripadvisor. We appreciate your kind comments about the great service provided by our staff. It's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. We will share your feedback with the Operations Committee. We really hope to welcome you... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

We traveled to Now Sapphire for a wedding with 125 other guests. It was perfect!! Even took my 4 year old son and he loved every min of it!! Ferminator and his buddy were awesome. Everyone was really!!

Review collected in partnership with this hotel

Helpful?
Thank brookem469
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for this wonderful review of your recent stay at Now Sapphire Riviera Cancun. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service. Our entire team is looking forward to welcome you back, ready to make every effort to provide you with another pleasurable experience. Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $214 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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