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Now Sapphire Riviera Cancun

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (9619)
Dining (907)
Room & Suite (651)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 39 hotels in Puerto Morelos
GreenLeaders Silver level
Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens, and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff. It's all wristband-free! At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities, and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Valet parking
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Steam room
Waxing services
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Good to know
Family Resort
Bay View
Languages Spoken
10,528Reviews2,113Q+A100Room tips
Traveler rating
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Popular mentions
BridgettA wrote a review Yesterday
1 contribution
Great anniversary trip! The entertainment staff was a great time and always got the crowd I involved! Julio, Luigi, and Naomi were amazing! Definitely recommend spending the week here! Very open and spacious hotel with a lot to do!
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Date of stay: November 2020Trip type: Traveled as a couple
Marisa Crossman wrote a review Yesterday
1 contribution
Services was amazing and the entertainment crew was so much fun!! Julio and Naomi, part of the entertainment staff, were very fun and nice to talk to!! I had an amazing time!! I would definitely like to come back in the future.
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Date of stay: November 2020Trip type: Traveled with family
Sarah A wrote a review Yesterday
1 contribution
Our family of 5 just spent an amazing week at Now Sapphire. The staff was very friendly and helpful with everything we needed. Our room was very clean and had an incredible ocean front view. We would like to thank Alfredo in the Preferred Lounge for his kindness, humor, and amazing service. Also George our server at Lemongrass who always took great care of our family at dinner. And Louigie for being so entertaining and great with our children especially our youngest son Noah who already misses his buddy Louigie. Thank you all for an amazing and memorable vacation, we will certainly be back again 😊
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Date of stay: November 2020Trip type: Traveled with family
fsh020 wrote a review Yesterday
Plano, Texas9 contributions19 helpful votes
Just returned from Now Sapphire. As several travelers have mentioned, the place is good in all respects. A few things highlight. Pros: - The resort is in puerto morelos, away from the busy hotel zone. The resort is a beautiful with a combination of beach + gardens. Go if you want some space - Great food and entertainment. - Service is excellent, people are very polite and go out of their way - Food: Try paramour, cibu and the asian restaurant. Their stock wine is good. - If you can, get the preferred club room. Their top shelf drinks are way better than the main pool. They have an adult pool which is a lot quieter as well. You can also reserve the cabana beds at no cost. For an addl $20 / day, its truly worth it. - The rooms are large and well appointed. - Room service is excellent - The tropical grounds are excellent - you can run, walk - Entertainment and activities are plenty. - Huge pool, but not an infinity pool. Cons: - The beach is not that great. The hurricane has destroyed some of the palapas and they are repairing them. - Buffet is alright, have seen better in other resorts. - Lots of kids, since they have a water park. Depending on what you're going there for, it could be good / bad.
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Date of stay: November 2020
Molly S wrote a review Yesterday
1 contribution
The people were amazing! Thank you Christell, Pedro, Omar, Naomi, Gabe, Miguel, Moises, and Alberto for making it such a great trip!! They were very attentive and energetic. The views didn’t disappoint either!
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Date of stay: November 2020Trip type: Traveled with family
Response from Olivia Rodriguez, Sales at Now Sapphire Riviera Cancun
Responded yesterday
Dear Guest, On behalf of Now Sapphire Riviera Cancun, we want to thank you for taking the time to share such gracious comments about your stay with us and especially about our staff. We will share your comments with the Operations Committee, especially with Christell, Pedro, Omar, Naomi, Gabe, Miguel, Moises, and Alberto. Thank you on behalf of them. We appreciate you have shared your experience with others, and we look forward to welcoming you back to Now Sapphire Riviera Cancun soon. With kind regards Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com
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$170 - $400 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
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Frequently Asked Questions about Now Sapphire Riviera Cancun
Which popular attractions are close to Now Sapphire Riviera Cancun?
Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (2.4 miles), and Unico Beach (1.6 miles).
What are some of the property amenities at Now Sapphire Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Now Sapphire Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Now Sapphire Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Now Sapphire Riviera Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Now Sapphire Riviera Cancun?
Conveniently located restaurants include Lola y Moya, Mangata, and Cafe Layla.
Are there opportunities to exercise at Now Sapphire Riviera Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Now Sapphire Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Now Sapphire Riviera Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Now Sapphire Riviera Cancun have any great views?
Yes, guests often enjoy the ocean view available here.
Is Now Sapphire Riviera Cancun accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.