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Now Sapphire Riviera Cancun

Bookit.com$214*
View Deal
Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$299*
$214*
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$216*
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Now Sapphire Riviera Cancun
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6,765 Reviews from our TripAdvisor Community

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Showing 6,115: English reviews
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Bel Air, Maryland
Reviewed yesterday NEWvia mobile

I got married here and spent my honeymoon here. We had about 28 guests stay here for the wedding. We all LOVED this resort. The staff was SO kind and friendly. Smiles everywhere you went. They are so personable and really make you feel at home. I can't say enough good things about this place. We will truly miss it....

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Helpful?
Thank Jen S
Indiana
Reviewed yesterday NEW

We stayed at Now Sapphire Riviera Cancun from May 5-May 12. The room was ready and waiting for us as soon as we got there. I had requested a room with a king bed by email earlier and they made sure that we had that room. We were in the garden area which was fine with us. The resort is...

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Helpful?
Thank beckyb7753
South Jersey
Reviewed yesterday NEW

Visited NOW Sapphire with a group of 25 other friends. We had an awesome time. The staff was most accommodating, the rooms were clean and the food was wonderful. We will go back in the future. Loved our time at the pool. Whether it was at the swim up bar, lounging in a lounge chair in the shade or just...

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Helpful?
Thank Tomloo
Reviewed yesterday NEW

My wife and I celebrated our honeymoon two years ago at Now Sapphire based off of a recommendation. It was great then so we couldn't wait to go back, this time with our six month old daughter and a few of our friends. It was just as we remembered! The welcome from front desk staff, the service from the pool...

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Helpful?
Thank Herrison S
Vero Beach, Florida
Reviewed yesterday NEW

Mr. Rafeal Cordova, This was my wife and I first trip to Mexico and any all inclusive resort. My wife and I and her sister and husband were wondering if all the information we looked at would turn out to be true or just marketing hype. I am 75 and the others around 70. We did not know what to...

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Helpful?
Thank rdshome
Reviewed 2 days ago NEW

Twenty Six of us spent 5 days in Cancun at this hotel. We booked through a travel agency but still were not all located in the same building or one close to each other. The rooms were very nice, clean and had balconies to enjoy the scenery. The staff was unbelievably friendly and courteous and the more dollar bills you...

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Helpful?
Thank Nicole M
NowSapphireRC, Social media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of Now Sapphire Riviera Cancun, we wish to thank you for taking the time to share such gracious comments about your stay with us, and especially about our staff. We are so glad you had a great time in your first time in Mexico! It is always a great pleasure to read through notes such as...

Reviewed 2 days ago NEWvia mobile

Loved my 5 day visit to the Now Sapphire resort! Went with a large group and we all enjoyed and truly loved the employees and their energetic, happy smiles. A thing I disliked was the upkeep of the main/public/highly-used restroom by the lobby. Sometimes no TP (or soaking wet TP), no towels, overflown toilets. A tip- bring your own cup...

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Helpful?
Thank Ashley A
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your stay at the Now Sapphire Riviera Cancun. Thank you for sharing your beautiful pictures. We are delighted to know that your time with us...

Vineland
Reviewed 2 days ago NEWvia mobile

Now sapphire This resort is great, small but has it all, everything was so close for us to walk with small kids, the kids club is amazing, my 3, 5 year old kids really enjoyed their time their with face painting bungee jumping, swimming while we got to go to the pool, yoga, joining Zumba, just a beeper away. Great...

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Helpful?
Thank Marcela R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear guest, Thank you for taking the time to share your comments regarding your recent stay in Now Sapphire Riviera Cancun with us and with other readers. We are so happy to hear that you enjoyed the activities, amenities, food, and the staff service. We will share your feedback with the Operations Committee. Once again thank you for comments and...

The Villages, Florida
Reviewed 2 days ago NEW

My husband and I spent 6 nights at the NOW Sapphire Resort. This was our first experience with an all inclusive resort. We loved it. Typically, we take a cruise each year. I suggested trying an all inclusive resort since my husband isn't overly excited about cruising. We returned from our holiday on 5/16/17 and booked another all inclusive on...

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Helpful?
Thank Paula W
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thanks very much for your nice words, it is always a huge accomplishment for our staff and management to hear that you liked the resort. Thank you for taking the time to share your review on Tripadvisor. We’re pleased you had such a wonderful stay. It is our responsibility to ensure we exceed your expectations and this is...

Warren, Michigan
Reviewed 2 days ago NEW

I don,t care what you did for Cinci DeMayo, I did it better. A little bit older place with actual personality. The staff here seemed to take a genuine pride in doing a good job. I was there for 8 days, never left the premises and never wanted to.

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Helpful?
1Thank Feslope
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for sharing your experience on Tripadvisor about your recent stay at the Now Sapphire Riviera Cancun resort. We love your review title "Nicest, best trained staff I have ever encountered" Thank you! It is always good to hear that our staff was reliable and helpful. They are always willingly to make our guests’ stay...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $237 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Now Sapphire Riviera Cancun staff and other travelers.
1,050 questions
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Southampton, United Kingdom

See all questions (1050)

Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, yesterday | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, yesterday | Read review
“Lower numbered buildings have ocean view”
D7193PRnicolem, 2 days ago | Read review
“I would recommend the preferred suites. Bldg 4 tropical view was very convenient to the preferred pool.”
paulawI2401XP, 2 days ago | Read review
“Ask to be near the pool”
Feslope, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$214* /night
View Deal
Expedia.com$256
TripAdvisor$216
Cancelon$299
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*Disclaimer
Prices are for 1 room, 2 adults
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