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Now Sapphire Riviera Cancun

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Now Sapphire Riviera Cancun
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5,462 Reviews from our TripAdvisor Community

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Showing 4,960: English reviews
East Setauket, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW

Everything about this place was wonderful, especially the staff. We will be back this December 2016. Room was spacious & clean. Food was great. Can't wait for Closer to the sun concert event at Now Saphire!

Review collected in partnership with this hotel

Helpful?
Thank pamelawaters1
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband, my best friend and her husband spent 5 nights at Now Sapphire in May 2016. It was fantastic. I did a lot of research on the internet before booking our all-inclusive vacation. We originally wanted an adult-only resort, but the price jumped up so much we decided to take a chance on an all-ages resort. We were not... More 

Helpful?
Thank KKM2000
Prince Albert, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a wonderful holiday. The staff was exceptional! Everyone was friendly and spent time with all the guests. The food was amazing. We enjoyed our two week vacation and never tired of the food. It was a wonderful holiday and we will definitely go back.

Review collected in partnership with this hotel

Helpful?
Thank erickson2016
Shawano, Wisconsin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

The rooms were nice. The food was excellent. Sapphire employees were curtious, and very helpful. Dressed well and all were smiling. Sapphire beats other resorts having good employees who show they care about there job and there guests. The employees is what sold us in coming back on our next vacation.

Review collected in partnership with this hotel

Helpful?
Thank Bjohn2469
Flemington, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

I could not say enough about our stay. We stayed 5 days back in March 2016 for a wedding, and I have never been to a resort with a more helpful/FUN staff. From check in to room service to bartenders, this place was fantastic. Most specifically Juan and Miguel, Juan is a server at the pool and had a fresh... More 

Helpful?
Thank Allnight101
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is very gratifying for the Now Sapphire Riviera Cancun to read throughout your comments and realize that your stay with us was pleasant enough to spend your valuable time for sharing the experience on Tripadvisor. We look forward to welcoming you back to Now Sapphire Riviera Cancun very soon. Warmest regards, Olivia Rodríguez Social Media Coordinator Now... More 

Moose Jaw
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything was stunning... the rooms, Beaches, Pools. The customer service was first class. However, it rained hard every day all day. BUT... We just couldn't get a break. We had wind and rain every day all day. So disappointing. This resort is nowhere near Playa or Cancun so didn't go shopping to fill the long hours waiting for the rain... More 

Review collected in partnership with this hotel

Helpful?
Thank 170joan
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is a great satisfaction for us to know that we could meet your expectations, and you have enjoyed your stay with us. At Now Sapphire Riviera Cancun we all try our best in order to provide our guests with a perfect service and we are proud we have achieved our goal during your stay. Sorry to hear... More 

Oshawa, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Staff were amazing, so friendly and do all they can to make stay enjoyable. Food was fantastic, room was great. Overall a great vacation from start to finish, would highly recommend staying here, and we plan on going again.

Review collected in partnership with this hotel

Helpful?
1 Thank rhys_robb
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of Now Sapphire Riviera Cancun we wish to express our deep gratitude to you for making an exception and for taking the time to share your experience on Tripadvisor. We are more than happy to know that your stay with us has been so enjoyable to deserve your preference and recommendation. We will share your feedback... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Travelled with a couple of friends to cancun. It was our first time there and we loved it! It was also my birthday and the hotel really made me feel special. The beach is amazing!! Also, the food in the restaurants was amazing. I can't really remember the names but try them all! They had people at the hotel that... More 

Helpful?
Thank Ann O
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We would like to thank you for your comments of Now Sapphire Riviera Cancun and for sharing your experience with others on Tripadvisor. We are so glad to read that you liked the food, activities and the staff service. We will share your feedback with the Operations Committee. We are extremely delighted that you chose to celebrate your... More 

Norristown, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went for a wedding with no kids and had an amazing time.... This was a family resort and I would totally bring my kids next time! Everyone was so friendly and everything was very clean. Definitely would go back.

Review collected in partnership with this hotel

Helpful?
Thank mmilice
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We have no words to express our gratitude for taking the time for sharing so lovely feedback in regards to your stay at Now Sapphire Riviera Cancun. Our commitment grows every time we read throughout notes such like yours, and we are delighted to hear that you would like to visit us again. We look forward to welcoming... More 

Red Lake, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the NOW Sapphire October 2015 for my niece's wedding. I was dazzled by the excellence of the rooms, the food and the service. The wedding was stunning and the food superb. Having a grandson, I checked out the kids' club and the movie at night and was very impressed. The beach and the pool were lovely. This... More 

Review collected in partnership with this hotel

Helpful?
Thank Sherrilee R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, It is great to know that your niece’s wedding was a memorable one and you had an enjoyable stay with us. Your gracious comments about the resort facilities, food and staff will be shared with the Operations Committee. They will be pleased to read your great comments about your stay. We really hope to welcome you back soon!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $207 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
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