We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Now Sapphire Riviera Cancun

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Now Sapphire Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

5,643 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 5,115: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

Everything from the amazing room to the people was perfect. We enjoyed the resturatants the drinks and all the amenities now sapphire had to offer. I was there on a work trip photographing a wedding but I woulld love to bring my partner here for a romantic getaway one day! I loved being there and will be coming back !!... More 

Helpful?
Thank Yana G
Jacksonville, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently stayed here for our 3rd time. Place has made some nice upgrades since last visit. This is not a busy time to go so obviously service was awesome especially Ceasar at beach bar and Carmen with beach service. Food is good. Nothing that really wowed us but that's just what you get at all inclusive resorts. We never had... More 

Review collected in partnership with this hotel

Helpful?
3 Thank hondanave
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Effortless, truly relaxing vacation spot. A variety of food options, great pool spaces and beach views, clean spacious rooms, and excellent spa services. Really enjoyed disconnecting from reality for a few days! Also, USA Transfers was an excellent and safe way to get to and from the airport to the resort.

Review collected in partnership with this hotel

Helpful?
1 Thank gennamg
Victoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Nice layout, beautiful beach. Sister had her wedding there. Everybody was satisfied with the service. Up bet activities around the pool. Ocean also was great to swim in, Kakyah, and catamaran. Which is free as a guest to use. Bars on the beach. 24hr coffee shop. Check out all the restaurants all have a theme. Tours pick you up right... More 

Review collected in partnership with this hotel

Helpful?
1 Thank rockysand25
Hillsborough, New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I will start by telling you a little bit about my travel experience. I have been going to Mexico for the past 27 years, mainly staying at all inclusive adults only places (Secrets mostly) with my husband. This trip was with my sister and a friend. First off the children here are no problem at all. You didn't even know... More 

Helpful?
1 Thank bdwtravel
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I have never been to Mexico and so we thought for our 12 year anniversary that this would be a great spot considering that Mexico's weather is amazing over 250 days a year. After careful deliberation and checking many resorts in Riviera Maya, Now Sapphire was the ultimate choice. The expansive pool just yards away from the... More 

Helpful?
2 Thank larimarboy
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I stayed here for 2 weeks in September. This is the best hotel we have ever been to, everything was amazing and so much better than I expected. Our room was beautiful (619), the jacuzzi on the balcony looking out to the sea topped it off. Air con is never switched off. We ate in every restaurant... More 

Helpful?
2 Thank Shannon R
Teaneck, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff at this resort was fantastic. A special shout out to Alberto who worked in the Market Café. The rooms were well maintained and cleaned to perfection. The resort's grounds were beautiful and the staff supporting the entertainment activities were great. The beach was beautiful despite a few days when the seaweed overwhelmed the area. However the staff continuously... More 

Helpful?
1 Thank April921
Dawson Creek, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have previously stayed at several AM Resorts properties and this was by far one of the best!! Check in was a breeze and we had nothing but fabulous service from the moment we stepped onto the property. Rooms: We had a preferred club room in building 14, which was in a great location. The room was large, well furnished,... More 

Helpful?
1 Thank jenniferasmolik
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My mom and I stayed here from 9/14-9/20. We had such a fun experience! The hotel was very clean and very well kept. I cannot say enough about how amazing the staff was!!! Everywhere we went everyone was so nice, easy to talk to, and always ready to help out! This is a smaller resort, but I think I liked... More 

Helpful?
1 Thank Hannah J
Questions? Get answers from hotel staff and past guests. Ask a question

4,812 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4585)
Viewed
Pool/Beach Area (1239)
Viewed
Dining (381)
Viewed
Family/Play Areas (54)
Viewed
Hotel & Grounds (755)
Viewed
Room/Suite (314)
Viewed
View from Room (151)
Viewed
Bathroom (46)
Viewed
Business Center/Function Rooms (18)
Viewed
0:48
Videos (3)
Viewed
Other (1624)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (200)
Viewed
Amenities (18)
Viewed
Beach (12)
Viewed
Deluxe Junior Suite Tropical View (29)
Viewed
Pool (37)
Viewed
Preferred Club Junior Suite Ocean Front (19)
Viewed
Dining (41)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Puerto Morelos hotels
3.9 mi away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#10 of 26 in Puerto Morelos
4.5 of 5 stars 7,004 reviews
0.5 mi away
Dreams Riviera Cancun Resort & Spa
1.2 mi away
Secrets Silversands Riviera Cancun
Show Prices
Show Prices
Show Prices
0.3 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#2 of 26 in Puerto Morelos
4.5 of 5 stars 10,202 reviews
4.2 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
5.0 of 5 stars 585 reviews
0.2 mi away
Ocean Coral & Turquesa
Ocean Coral & Turquesa
#11 of 26 in Puerto Morelos
4.0 of 5 stars 10,085 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $222 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Cheap Tickets, Hotwire, Hotels.com, Travelocity and Jetsetter so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay