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Now Sapphire Riviera Cancun

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Now Sapphire Riviera Cancun
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5,668 Reviews from our TripAdvisor Community

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Showing 5,135: English reviews
Esparto
1 review
4 of 5 stars Reviewed yesterday NEW

I had such a great time at this resort! The employees were very friendly & the service was impeccable! I stayed a total of 6 days, 5 nights. From start to finish, I felt as though I was treated like royalty. There was a large selection of different foods & it was all good.

Review collected in partnership with this hotel

Helpful?
Thank brejones78
Owosso
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Food was excellent. Everyone was friendly. Property was clean and well maintained. All of the entertainment was very good. Be sure you visit the Sand Bar and get to know the best team ever. Cesar, Antonio, and Carman. On the down side, the pressure to buy in on time shares, and excursion's was irritating. Also be careful at the airport... More 

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Helpful?
1 Thank N6850GMmikep
Leyland, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

As soon as we arrived we were ushered off into the bar by the VIP rep...please take note this person has no interest in your holiday they just want to get you to a 'presentation' during your stay and they do that by trying to bribe you with 'money off vouchers' trust me, they are bull....... And if you don't... More 

Review collected in partnership with this hotel

Helpful?
Thank sheenaalice35
Tulsa, Oklahoma
2 reviews
5 of 5 stars Reviewed yesterday NEW

This place is beautiful and will treat you like royalty! Make sure to upgrade to a preferred ocean view suite king bed if you are a couple. Worth the money and they take extra special care of you with extra incentives. When I go back I will take 3 bricks of ones just for tips so I don't have to... More 

Review collected in partnership with this hotel

Helpful?
Thank Billy B
Algonquin, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Kathy and Bob have never taken a vacation outside the U.S. in 30 years of marriage! But our 30th anniversary was approaching and Bob surprised Kathy by saying he wanted to do something special. Kathy wasted no time in contacting Bernice at Huntley Travel in Huntley, Illinois and she found us a great all-inclusive deal through Apple Vacations. This resort... More 

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Helpful?
Thank Robert C
Salina, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

The resort and all the staff were amazing. Ramon made planning a wedding so easy and stress free. The resort was gorgeous and had many activities. Room Service was great. Variety of food and all tasted great!

Review collected in partnership with this hotel

Helpful?
Thank amanda_nuss
Denver, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

I was recently at Now Sapphire with a group of girlfriends (17 of us!). We had an amazing time, the rooms were spacious and beautiful. We enjoyed all of the amenities and activities. The beach was clean and the water was warm. I am sure we'll be back.

Review collected in partnership with this hotel

Helpful?
Thank mcalenda2016
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you very much for such a generous feedback and for mentioning many positive elements about the resort. We appreciate you taking the time to share your comments on Tripadvisor. Thank you for highlighting the great service that you received during your stay. We really appreciate your review and we look forward to welcoming you and your friends... More 

Washington, Missouri
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We just got back from Now Sapphire and had a wonderful time. I went with a group of 10 and they were pretty good at accommodating us if we went to dinner together. So here are my pros and cons: Pros- we were in the preferred category so we walked out our door turned left and there was the beach.... More 

Helpful?
Thank Budrep31
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We are overjoyed to read the nice description you made about your stay with us. We are delighted to know that our resort has pleased you in every area. It is very gratifying for the Now Sapphire Riviera Cancun to read that you and your friends enjoyed the resort facilities, room, Preferred Club privileges and the friendly staff.... More 

Milford, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed for seven nights 9/15-9/22/16. One of the nicest resorts we've stayed at. The grounds were beautiful and the employees went out of their way to take care of us. I thought the food was delicious and I really enjoyed the Market Cafe at lunch time with their selection of fresh meats and seafood that they would grill per... More 

Review collected in partnership with this hotel

Helpful?
Thank jcjrmezz
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, We would like to thank you for your comments of Now Sapphire Riviera Cancun and for sharing your experience with others on Tripadvisor. We are pleased to know that our efforts and commitment in taking care of our guests have met your expectations. Our Executive Chef will be so glad to read that you enjoyed the food, pool... More 

Neath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for our honeymoon. Best decision ever! We couldn't fault it in any way. The room was excellent, cleaned daily, mini bar stocked daily, fresh towels twice a day. Sat in the jacuzzi overlooking the white sands and turquoise blue Caribbean Sea, drinking champagne( courtesy of the hotel)....what can I say..... Paradise. Food .... Spoilt for choice &... More 

Review collected in partnership with this hotel

Helpful?
Thank Susan R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking your time to write and share your review on Tripadvisor. We are truly grateful for the honor you gave us to be a host of such a special time as your honeymoon. It’s great to hear that you enjoyed the room, food and the staff. Your valuable feedback will be shared with the Operations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $226 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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