We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Dreams Riviera Cancun Resort & Spa

Travelers' Choice award winner
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Dreams Riviera Cancun Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

4,728 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Dreams Riviera Cancun Resort & Spa
See the most recent reviews
Showing 4,107: English reviews
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

Ladies, let me start by saying what an amazing time I had over the 5 days that we spent at Dreams Rivera Cancun. My husband and I started out search last year and had just a short list of criteria for our perfect wedding location. We wanted a smaller resort that had really good food. That was it! Boy did... More 

Helpful?
2 Thank Lisa B
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lisa B, Greetings from Riviera Maya! First of all please receive on behalf of all of us at Dreams Riviera our best wishes for you and your charming husband, may you live a long life together full of happiness. Our management and our entire wedding department asked me to thank you for choosing Dreams Riviera to be the scenario... More 

Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 17, 2014

First: Top shelf alcohol! (have to ask for it) Second: Good quality food (for an all inclusive) (sushi restaurant wasn't that great though) Third: No nickel and diming!!! It is expensive up front, but there aren't hidden charges THIS IS A BIG PLUS FOR MEXICO!!!!! Fourth: ROOMS ARE AWESOME Fifth: the staff is very professional...except for one guy that was... More 

Helpful?
1 Thank Cessna4735
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Cessna4735, Greetings from Dreams Riviera Maya! It is always a pleasure to receive such kind remarks from our valuable guests. Your nice observations motivate us all to keep moving forwards along with your honest notes regarding those areas where we can still improve the quality of the services provided. We cannot wait to welcome you back at Dreams Riviera... More 

Chicago, IL
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed at this property for a family wedding for 3 days. I don't ever stay at all-inclusive resorts so this review is biased. Even though the property is very family friendly with lots of young children it had an unexpected party atmosphere. I guess that's why people visit Cancun. It was very loud all day & night with perpetual shouting... More 

Helpful?
3 Thank Yogadude
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Yogadude, Greetings from Riviera Maya! Here at Dreams Riviera Cancun we are always grateful for the honest reviews from our guests since those are the ones that lead us to keep improving and extend the services offered within our Resort. From your nickname and review we totally understand how important is for you to follow a well balance diet.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

When you are given the mammoth task of arranging a family reunion for 50 to celebrate an uncle’s 65th birthday, which will also accommodate an age group ranging from 8 weeks to 80 years old travelling from all over the world, where do you start? Thankfully I stumbled onto Dreams Riviera Cancun Resort & Spa and never looked back! With... More 

Helpful?
2 Thank Maryam L
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Kevin H, Greetings from Dreams Riviera Cancun! Thank you very much for your great and detailed review. We really appreciate the time invested on sharing your kind remarks with us and the TripAdvisor community and offering them an honest overview of our Resort. We look forward to welcome you back at Dreams Riviera and keep creating magic moments for... More 

Limerick, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2014

We just spent 7 days at Dreams Riviera and couldn't have asked for a better resort. The resort is spotless and have staff cleaning the grounds from very early in the morning. The room was wonderful with a great view. We went for Breakfast in the World Cafe every morning. Bertrand was our server on a couple of occasions and... More 

Helpful?
4 Thank Kevin H
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Kevin H, Greeting from Dreams Riviera Cancun! What a lovely review! We cannot express how happy it make us all whenever the hard work of our staff is being acknowledge by our guests. We appreciate very much all your positive words and the favor of your recommendation. It will be a total pleasure to welcome you back at Dreams... More 

Dublin, Ireland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2014 via mobile

From the moment we got there to departing cancun airport we were treated like royalty. Cannot fault it. Weather was lovely, food and drink were great. Bedroom was amazing and every staff member was wonderful. Not one bad thing to say. Would definitely return!

Helpful?
4 Thank Lisa H
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lisa H, Greetings from Dreams Riviera Cancun! It is always a delight to receive reviews as positive and gracious as yours. Knowing that during your stay you had received the treatment you deserved and that you had valued the hard work of our staff totally motivate us to keep looking for better ways to please you and offer you... More 

Claremont, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I have been to Mexico many times. This has been one of our best trips. Great food, entertainment and staff! Bar in the lobby was awesome too. Guys behind bar very friendly! We would definitely come back.

Review collected in partnership with this hotel

Helpful?
Thank Jaafri
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Jaafri, Greetings from Dreams Riviera Cancun!! Thank you for your punctual review. It is very rewarding to learn that you and your husband had enjoyed our food and entertainment as well as the service from our staff, especially from the bartenders. Your kind remarks push all of us at Dreams Riviera Cancun Resort & Spa to keep making our... More 

Batavia, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2014

We just got back from Dreams Riviera Cancun. We were there for a wedding. At one point, there were 32 people in our group there. I will start with the very few negative points. First, we booked this trip over a year ago and requested to all be near each other. Sadly, we were spread out all over. It shouldn't... More 

Helpful?
1 Thank Kathy M
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Kathy M, Greetings from Dreams Riviera! It is always an honor to receive bridal parties and being part of the love stories of our guests. We would like to start by thanking you for all your nice remarks regarding our services and our staff commitment to make your experience a memorable vacation. And also would like to offer you... More 

New Malden, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2014

We have just returned from 7 days at the dreams riviera, the hotel is beautiful - 7 different restaurants with great food, lobby bar is lovely for drinks at night, pool area is great especially as they remove any towels that are reserving sun beds so you don't need to get up really early - pet hate of mine on... More 

Helpful?
2 Thank natalie t
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear natalie t, First and foremost please receive, on behalf of our management, our sincerest apologies for any bad perception regarding the services provided by our front desk/concierge staff and for the lack of attention from our housekeeping and minibar personnel. Please be sure these nuisances are not representative of the service standards we strive to achieve. We have already... More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 14, 2014

We just spent a week at this resort with our kids 5 and 12 and it was a fantastic experience. We fell in love with the dreams chain after our first visit to their resort in Puerto Vallarta a couple of years ago. This one was slightly better than Vallarta Dreams mainly because it is newer and larger but essentially... More 

Helpful?
1 Thank 1hanzira
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear 1hanzira, Greetings from Dreams Riviera Cancun! It is always a pleasure to receive reviews as positive and kind as yours. Knowing that our guests make such great memories at our resort and that the hard work of our staff is being appreciated by our valuable guests, are the reason why we keep on looking for better ways to please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4,905 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4663)
Viewed
View from Room (233)
Viewed
Room/Suite (540)
Viewed
Hotel & Grounds (927)
Viewed
Dining (447)
Viewed
Pool/Beach Area (948)
Viewed
Business Center/Function Rooms (26)
Viewed
Family/Play Areas (40)
Viewed
Bathroom (66)
Viewed
0:22
Videos (2)
Viewed
Other (1434)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (211)
Viewed
Amenities (41)
Viewed
Beach (24)
Viewed
Pool (15)
Viewed
Preferred Club Master Suite (31)
Viewed
Premium Deluxe Garden View Room (22)
Viewed
Dining (43)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (7)
Viewed
Dining (7)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
3.5 mi away
Now Jade Riviera Cancun Resort & Spa
0.5 mi away
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
#6 of 26 in Puerto Morelos
4.5 of 5 stars 5,444 reviews
0.2 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#3 of 26 in Puerto Morelos
4.5 of 5 stars 10,022 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Secrets Silversands Riviera Cancun
3.8 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
5.0 of 5 stars 567 reviews
19.8 mi away
Dreams Sands Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $246 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotwire, Expedia, Odigeo, Hotels.com and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay