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Dreams Riviera Cancun Resort & Spa

Travelers' Choice award winner
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$483*
$277*
Great Deal
$357*
$357*
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Dreams Riviera Cancun Resort & Spa
Dreams Riviera Cancun Resort & Spa
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5,800 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,968: English reviews
Chicago, Illinois
Reviewed June 2, 2015

Jaimi from Beach Bum vacations was so helpful, organized and amazing! The resort was great! There's a coffee shop that's amazing! The gym is on the smaller side but still great! They have workout classes if you're feeling ambitious on vacation. The tiki/swing bar by the beach is the best! The lobby bar seemed like the bartenders knew what they...

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Helpful?
4Thank ATW4711
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear ATW4711, Greetings from this beautiful paradise! Thank you very much taking the time to write your review and for your nice remarks regarding our Top-Shelf Spirit offer, room facilities, surroundings and overall services and for letting us be part of your beach vacations in this beautiful destination. Nothing makes us happier than to learn that the service provided was...

Chicago, Illinois
Reviewed June 2, 2015

To start off, I have looked and researched several AM resorts before booking at the Dreams Riviera Cancun. We chose this resort mostly based on reviews and pictures- which the resort in real life is even better than any of the pictures! I would like to start off sharing our wedding experience. We saved our date of May 20th, 2015...

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Helpful?
5Thank Jamie S
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Jamie S, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, entertainment activities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve during...

Wolverhampton, United Kingdom
Reviewed June 2, 2015

The basics, clean, friendly, beautiful, value for money, romantic, entertainment packed! This truly was amazing, not a bad word to say about the hotel or the surrounding area. Food was great and the reataurants were so fancy. Will definately be going back. The staff were amazing, i felt i were a celeberity by how they treated me and my partner....

Review collected in partnership with this hotel
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Helpful?
2Thank trueman_terror
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear trueman_terror, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We will...

Fort Worth, Tx
Reviewed June 2, 2015

Took Family trip here last week. The food was above average but not particularly memorable. Steak restaurant (Seaside grill) was our best meal by far. Our AC didn't cool our room adequately for first 4 nights until they finally moved us to another room the last two nights. Claimed the hotel was "full" which was flat not true as we...

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Helpful?
5Thank PutterDave
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear PutterDave, Greetings from this beautiful paradise! We truly thank you for have chosen our resort to spend your recent beach vacations in this amazing destination and for have taken the time to share your impressions about your experience. It is quite understandable, that sometimes our service and standards do not fulfill our guests’ expectations however we totally value our...

Brighton, United Kingdom
Reviewed June 2, 2015

Absolute brilliant hotel the rooms are amazing it is a wedding hotel which can take over sometimes but can be nice to watch. Italian restraunt is the best especially the waiter Alfredo. The Aqua sports near the pool is absolutely brilliant booked all my excursions with them the staff are amazing and if u want to book the Dolphins you...

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Helpful?
Thank Charlene R
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Charlene R, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, activities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident...

i4scuba
Reviewed June 2, 2015

All the staff were fantastic especially Gilberto Alvarado Juarez at the Mexican restaurant- Mesero patio.. Loved the choice of hard bar and Ivan at the beach bar. Coming back for our wedding next year... If you get a deal get a massage..

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Helpful?
Thank Brandon M
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear i4scuba, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Gilberto would...

Cancun, Mexico
Reviewed June 1, 2015

O Fidel Jimenez was the name of our waiter we had at the french Restaurant. He showed outstanding skills in waiting tables. He was very friendly, engaging, and all around an awesome guy. At the end of our meal I told him that he did a wonderful job and i tipped very well. I told him that if we got...

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Helpful?
3Thank Taylor J
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Taylor J, Greetings from Dreams Riviera Cancun! First of all thank you very much for choosing our resort to spend your recent beach vacations in this beautiful paradise and for the time you took to write your lovely comments. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality...

Canada
Reviewed June 1, 2015

Dream Riviera Cancun is a magnificient all inclusive resort, great for families but could be even better Pros: - we had a suite, huge room, great bed, plenty of places to pack, even a balcony with a jacuzzi, just amazing - great seaside facilities, bars, swimming pools - large lot, plenty to do, lots of flexibility on watresports, soccer, they...

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Helpful?
2Thank Miki D
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Miki D, Greetings from this beautiful paradise! First of all thank you very much for have chosen our resort to spend your family beach vacations in this beautiful destination and for your kind comments about our room facilities, bar offer and overall services. It is quite understandable, that sometimes our service and standards do not fulfill our guests’ expectations...

Waterloo, Canada
Reviewed June 1, 2015

I can't say enough great things about this property. The rooms, pools, beach & restaurants were all superior to what you find at most all-inclusive resorts. The best part was the staff: 1. Emmanuel at World Café went above and beyond for our large group. He set a special dinner table for us with pre-selected wine, flowers & flambé coffee...

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Helpful?
1Thank Pete L
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear BigmanPete, Greetings from Dreams Riviera Cancun! First of all thank you very much for choosing our resort to spend your recent beach vacations in this beautiful paradise and for the time you took to write your lovely comments. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service...

Chicago, Illinois
Reviewed June 1, 2015

My daughter had a destination wedding here with a small group of friends and family and we all made a 5 day vacation out of it. Weather was great, all of the employees are extremely helpful and polite. I would definitely recommend this resort for a wedding or vacation.

Review collected in partnership with this hotel
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Helpful?
2Thank Eileen H
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Eileen H, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, activities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We were...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $236 - $958 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Booking.com, Hotwire, Orbitz, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travelers.
720 questions
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Rockville, Maryland
over a year ago

See all questions (720)

Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look after your housekeeper who work tirelessly in keeping a spotless rooms. No tip necessary as room was immaculately kept.”
Mich2107, yesterday | Read review
“Get a garden view room if looking for quieter stay”
sabrinag197, yesterday | Read review
“th eupper you are the best view you have, book in advance”
Anilu77, 2 days ago | Read review
“We had a corner ocean front view, you get beach noise and pool noise, but we didn't mind-we wanted to be in the action.”
  • Preferred Ocean Front Room
jessenperlal, 2 days ago | Read review
“Hopefully your luggage dont get destroyed”
FoodyNews1, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$277* /night
View Deal
Expedia.com$357
Hotels.com$357
HotelQuickly$483
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*Disclaimer
Prices are for 1 room, 2 adults
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