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Dreams Riviera Cancun Resort & Spa

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GreenLeadersSilver level
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4,748 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,124: English reviews
NY
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

My husband and I just got back from our week stay at Dreams Riviera. The hotel grounds and rooms were very well maintained. We had a wonderful week. The staff was professional and very helpful. Prior to our arrival I had upgraded our room on Expedia from premium to preferred with a jacuzzi on the balcony and I'm so happy... More 

Helpful?
2 Thank kelly c
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear kelly c, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your nice remarks and observations. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success, we will pass on your observations to the pertinent areas and will certainly be taken into... More 

Dublin, Ireland
Level Contributor
172 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 stars Reviewed September 15, 2014

Ok - I am a big researcher and I hope to give as much information here as I can that may inform your decision as to wether you book this resort or not. Any criticisms are entirely my own experience and I realise that different people look for different things and what makes me happy may not may you happy.... More 

Helpful?
49 Thank SeanMcAodh
Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

My husband and I just returned from our trip to Dreams Riviera. We were treated very well and had the most amazing time. Our room was beautiful and the grounds were absolutely gorgeous. Our trip was made, however, when going to our first breakfast at the World Cafe. We met who would end up being our new best friend for... More 

Helpful?
1 Thank Alycia A
Alberta
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

This resort and the staff are amazing! We have been to this resort 7 times in the past 5 years, I love the rooms with the plunge pool. The food by the pool is great, I love their hamburgers. The staff are always trying to make your stay more pleasurable. Martin Sunchez at the World cafe is one of the... More 

Helpful?
1 Thank AlbertaCandy
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear John P, Greetings from Dreams Riviera Cancun! First of all we would like to thank you on behalf of every one of us at Dreams Riviera for your preference as well as for your great review. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. Be... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 13, 2014

Little late in my review, but better late than never. Travel dates august 16 a 23 We decided to book a premium club room with an ocean view and plunge pool,definitely the way to go. From our arrival to departure everything was top notch. I must admit we did not take in any shows while there, so cannot comment on... More 

Helpful?
3 Thank Williamontreal
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Williamontreal, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding gastronomical offer, our preferred club lounge and the overall service of our staff. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. We look forward to your... More 

Gateshead, United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 13, 2014

Me and my partner just returned from a fantastic 10 night holiday here, we stayed August 30th until September 9th. From the moment we arrived we were very impressed at how stunning the hotel is, very well looked after and the lobby is stunning! All the staff were very friendly and helpful. The entertainment team was great, I definitely recommend... More 

Helpful?
6 Thank Adamdom12
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Adamdom12, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your nice remarks regarding our food, entertainment, room and service overall. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. Please accept our apologies for the incidents encountered during your stay,... More 

San Antonio, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 12, 2014

My wife and I have been to the area many times, looking for a place to call our own. We may have finally found it. Our vacation didn't start out well, our orignial resort over booked and only had a small room left. They said they could move us to the Dreams Riviera Cancun. We weren't happy because we booked... More 

Helpful?
3 Thank David H
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear David H, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your nice remarks regarding our food, entertainment, grounds and service overall. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. We are also very happy to know that our resort... More 

Arkansas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 12, 2014 via mobile

We just returned from our trip to Dreams Riviera Cancun. Stayed from Sept 4th to 10th. We booked a tropical gardens room and received a room on the 5th floor overlooking garden and even had a partial ocean view! Everything was great! While checking in we received a cold towel and glass of champagne. Staff was always attentive and very... More 

Helpful?
3 Thank yes_rdh
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear yes_rdh, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your beautiful notes regarding our facilities, safety and service overall. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. I am pretty sure that our entertainment team Vicente, Jimmy, Jerónimo, Rosy... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 12, 2014 via mobile

Myself and my Hubbie are currently holidaying in Dreams Riveria, Cancun for 8 nights before heading to the Bellagio in Las Vegas, (which I'll review later). From the moment we arrived here (Champagne, water and home made cookies on arrival), to our day of departure, we were truly catered for to a 5 star service standard! The staff were extremely... More 

Helpful?
4 Thank Gayle B
Wallington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

Staff wonderful,rooms clean, No locks on frosted glass toilet and shower doors so kept setting fire alam off with shower ! No kettle just top quality filter coffee maker USB charging ports didn't work

Review collected in partnership with Virgin Holidays

Helpful?
1 Thank Peter W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $249 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotwire, Booking.com, Odigeo, Expedia, Hotels.com and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
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