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Dreams Riviera Cancun Resort & Spa

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4,726 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,105: English reviews
Wallington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

Staff wonderful,rooms clean, No locks on frosted glass toilet and shower doors so kept setting fire alam off with shower ! No kettle just top quality filter coffee maker USB charging ports didn't work

Review collected in partnership with Virgin Holidays

Helpful?
1 Thank Peter W
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2014 via mobile

What can I say this resort is fantastic, the staff are very friendly and the grounds are beautiful. Did not expect to have chateaubriand on an all inclusive holiday, the good truly was fantastic. The best restaurants for me were the Himitsu and the Grill, but chateaubriand can't complain about the others as they were all very nice. I can't... More 

Helpful?
1 Thank Angharad1982
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Angharad1982, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding gastronomical offer, grounds and the overall service offered by our staff. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. Be sure that Manuela would be very... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

On the whole this hotel was was very good. There are a multitude of eating options always well cooked and often from menu as apposed to Buffet like most all inclusive. Breakfast was great giving a large variety of options. The rooms were comfortable however the showers are very average, and there are no razors or wifi offered for non... More 

Helpful?
3 Thank Larchyboy
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 10, 2014 via mobile

Firstly, cannot believe how picky some people are on here. Seaweed, kids, food bad, towels...... for god sake get real!!!!!!! What a fantastic place, everyone so friendly, food amazing, service outstanding, room v clean could not fault our stay. Cant wait to go back.

Helpful?
15 Thank leejones40
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear leejones40, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding gastronomical offer, housekeeping and overall service offered by our staff. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. We look forward to your next visit in... More 

Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed September 10, 2014

We decided to go here at the last minute. The hotel was clean and the people who worked here were very friendly. We love the Dreams hotel chain. We have never had a bad experience when staying at any of them. The beach was nice. We had waiter service on the beach and they came around frequently which was nice.... More 

Helpful?
2 Thank travelbug1112
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear travelbug1112, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding our resort cleanliness, pools, beach and overall service offered by our staff. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. We look forward to your next... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 9, 2014

We had previously stayed at one of their family of resorts in Dominican Republic (NOW Larimar) and absolutely loved them, but our experience at Dreams Riviera Cancun was not as we expected. While the property/grounds are just beautiful, the service I have to say was not the best we have experienced. it certainly did not make us feel like we... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Diana L
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Traveller356123, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding our resort decor, pools, rooms, restaurants and the overall service offered by our staff. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. We look forward to... More 

Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 8, 2014

When you walk into the main lobby area, you'll immediately get a feel for this exquisitely planned, beautifully decorated resort. Looking out from this area, you can see the ocean, and the beautiful walkway that takes you there. The room was wonderful and spacious--just perfect. We especially loved the seafood and steak restaurants, as well as the Japanese restaurant, each... More 

Helpful?
3 Thank Traveller356123
San Diego, California
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 8, 2014

This was our third all-inclusive resort visited within Cancun and surrounding areas. Dreams Riviera Cancun Resort & Spa is by far our favorite! We loved our room with 2 Jacuzzi's; 1 in the room and 1 on our balcony. The french restaurant, Bordeaux, was delicious!! The staff at the resort were all friendly and always helpful. The grounds were beautiful... More 

Helpful?
2 Thank DavidWW5863
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear DavidWW5863, Greetings from Dreams Riviera Cancun! Thank you very much for making us part of your anniversary celebration, for your preference and for your lovely review. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. Your positive notes on Bordeaux restaurant, grounds and overall service offered... More 

Wind Lake, Wisconsin
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 8, 2014 via mobile

Had a great stay early August. Our house keeper (Rosa Linda) did an exceptional job keeping our room top notch and always stocked. The bartenders at the swim up bar also did a exceptional job keeping the drinks coming. They worked very hard. The rest of the staff was very friendly and always willing to help out. The food was... More 

Helpful?
1 Thank Chris G
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Chris G, Greetings from Dreams Riviera Cancun! Thank you very much for your review and for your lovely remarks regarding our entertainment and gastronomical offer as well as for our bar and restaurants staff service. It certainly is our endeavor to offer impeccable services to our valuable guests and your comments are the key to our success. Be sure... More 

Fort Worth, Texas
Level Contributor
1 review
5 of 5 stars Reviewed September 8, 2014

I am planning my return visit! We had a group of 18 people for our family vacation, with our wedding mid-week. I am extremely picky, as is my mother in law. This was easily one of our top vacations. I will break it down for you. Arrival- They are standing at the front waiting for you and your luggage. If... More 

Review collected in partnership with this hotel

Helpful?
Thank CristinaL87
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear CristinaL87, Greetings from Dreams Riviera Cancun! Please receive on behalf of our management and each of us at Dreams Riviera our gratitude for letting us be part of your love celebration. Nothing makes us happier than to go through a happy bride’s review, I am truly sure that Elisa will be more than pleased to read your kind words... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $246 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
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