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Dreams Riviera Cancun Resort & Spa

Travelers' Choice award winner
GreenLeadersSilver level
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Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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4,625 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,026: English reviews
Ocean City, Maryland, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

One of the best resorts I've been to, it's a first class experience all the way. From the reception desk to check out everything is done to perfection. All of the staff were very helpful in making sure the wedding went exactly the way the couple had planned it. I would definitely recommend this to anyone looking to stay near... More 

Helpful?
Thank douglasfotografix
Pittsburgh, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

We had been to the Riviera Maya in the past but had never stayed at a Dreams resort. We just returned from a week's visit and recommend the resort highly. The facility is fabulous. We paid to be preferred club so we had an upgraded room. We had ocean view and weren't disappointed! The room was huge and from our... More 

Helpful?
6 Thank BMermel
Houston, Texas
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 19, 2014

We chose this resort for a relaxing week at the beach and had just that. We often vacation at resorts in the Caribbean and the service and standards here were exceptional. Any issues we had were promptly and professionally dealt with. We usually upgrade to Preferred or Club level to have the best views, included wifi, top shelf drinks and... More 

Helpful?
5 Thank MaryMickMolly
Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

This was the second time at this resort. Great place for children. I was very impressed with the staff. Best EVER. Starting with Antonio and Aurea at the Concierge, Fellix Dosal, Fidencio, Edgar... Also the waiters at the Pool... 5 Stars for Santiago and Angel. The people there are very profesional and friendly. Tried talking to the GM but appartently... More 

Helpful?
4 Thank Ralf S
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Ralf S, Greetings from Dreams Riviera Cancun! It has been an honor to host you and your family. Being a family oriented Resort it is always satisfying to read happy reviews willing to experience once more our Unlimited Luxury Concept. Your words and positive observations keep us moving towards better and renewed ways to fulfill your needs. Especially for... More 

Merritt Island, Florida, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 17, 2014

With or without kids, Dreams Riviera Cancun is an excellent choice if you are heading to Cancun. The beach is beautiful and the infinity pool has a swim up bar. There is an adults only restaurant called Bordeaux that is one of the best I've ever eaten in. If you go be sure to ask for Miguel and Wilson to... More 

Helpful?
3 Thank Debra M
GerenciaDRERC, Assistant to the General Manager at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Debra M, Greeting from Dreams Riviera Cancun! Thank you very much for your nice remarks, knowing that you have enjoyed your vacations is our best reward. We look forward to keep indulging you on the service standards that characterize Dreams Riviera. Kind regards, The Assistant to The General Manager More 

Fort Worth, Texas
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

Our family was fortunate enough to have my nephew's wedding here. It wasn't expensive and we could not have asked for a more beautiful place. The food, which included approx 6 courses, was delicious and well presented. While there you can enjoy the swim-up bar or play some ping pong in the shallow pool. Evenings were filled with comedians and... More 

Helpful?
4 Thank Tank2AD
London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 16, 2014

We have just come back from an 8-night stay at Dreams and it was an absolutely excellent experience. First of all the rooms were very good - plenty of space and pleasant bathrooms. All very clean and excellent staff taking care of the rooms. The food at most of the restaurants was very good indeed. I would stay clear of... More 

Helpful?
4 Thank Stephen G
Ridgefield, New Jersey
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 16, 2014

We just came back from Dreams Riviera Cancun where we spent a week and had our wedding as well. Let me start by saying that we did a lot of research, looked at feedback here on Tripadvisor and had other choices of hotels, but at the end we decided on the Dreams Riviera because we were familiar with the chain,... More 

Helpful?
4 Thank Tropicbird66
Vernon, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 15, 2014

We spent a glorious 2 weeks at this beautiful resort.Wonderful in every way. The staff and service were flawless, we had 2 minor fixes needed in our rooms and both times someone was there fixing it within 5 minutes. The foood...ahhh really good. I have a gluten allergy and eery morning the chef came out of the kitchen without me... More 

Helpful?
4 Thank Jan B
Lytham
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed August 15, 2014

If you have visited hotels in Mexico before then on approach to this hotel you will be disappointed with the drive into the forecourt; does not have the grand entrance you normally associate with such hotels. On arrival we were greeted with some wet towels and a drink and check-in was a quick affair. Following check-in we were invited to... More 

Helpful?
9 Thank DonnieH
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $265 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
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