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Dreams Riviera Cancun Resort & Spa

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Calle 55 Supermanzana 11, Manzana 4 Lote 1-01, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
$474
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Free cancellation until 11/07/21
ZenHotels.com
$640
$376
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WIOL.com
Booking.com$475
Trip.com$640
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (9704)
Pool & Beach (1985)
Room & Suite (1459)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dreams Riviera Cancun Resort & Spa
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 44 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
10191Reviews1528Q+A100Room tips
Traveler rating
  • 6,596
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  • 254
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Popular mentions
Sean K wrote a review Yesterday
1 contribution
We came to Dreams knowing we'd have a great time. When we spent time here, there were a handful of people who, early on, made the stay memorable. Clever and Enrique at the main bar were amazing; Sergio at the World Cafe was so accommodating; and Prescilla was an amazing host to get us started. Those people made all the difference.
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Date of stay: August 2021Trip type: Traveled on business
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Response from Julio Leos, Otro at Dreams Riviera Cancun Resort & Spa
Responded today
Dear guest, Thanks for your review and compliments regards our beautiful property...Dreams Riviera Cancun Resort & Spa. We love reading about our guest's amazing vacation experiences. It sounds like you were able to have a heavenly vacation. It's also wonderful to see that the staff made you feel right at home. You couldn't give us any higher compliment than your visit, and we look forward to seeing you again soon! Warm Regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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Chris S wrote a review Yesterday
1 contribution
Very nice resort. Despite the red tide. Some days were better than others. They did their best to clean it up. The food was dynamite. The info it pool was beautiful. Shout out to Santiago. We stayed in the governors suite 1102 and his attention and professionalism went above and beyond.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Julio Leos, Otro at Dreams Riviera Cancun Resort & Spa
Responded today
Dear guest, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Dreams Riviera Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming you back soon. Warm regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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Yolanda G wrote a review Yesterday
1 contribution
My friend and I visited this resort earlier this year and had an amazing time celebrating my birthday. I convinced my parents to come to this resort for our family vacation and again had an amazing time. The food is good, sometimes a hit or miss depending on the food item but it did not take away from the vacation. The staff was amazing, Sonia from entertainment ensures that guests have a great time, and invites them to participate in resort activities. Carlos Gatica was the bartender at the beach bar (Bar Garota) and took good care of my family and I. Gersom also worked at the beach bar and was great as well. Ernesto from concierge was nice and so helpful, we felt so taken care of.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Preferred Plunge Pool
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Response from Julio Leos, Otro at Dreams Riviera Cancun Resort & Spa
Responded today
Dear guest, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to have a heavenly vacation. It's also wonderful to see that the staff made you feel right at home. We will share your kinds comments regarding the staff with them and our Operations Committee to recognize their passion for the service that they put in their daily activities. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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Sue B wrote a review Yesterday
New Jersey2 contributions
We had a great time here. Ernesto was the pool manager and he was excellent with us. Got us an awesome cabana and made our stay here unforgettable. Also made our birthday celebration perfect. Daniella, our server, also made our birthday celebration excellent. She gave us a coconut filled with rum and a delicious bday cake as well as kept all the drinks coming for the adults and kids. Sonia, Daniella, Jesus, Nai fro the entertainment center we’re awesome too. Made the family feel very welcome and entertained. The bracelet making was great and the games by the pool were fun. The bar tenders: Louis, Jose, Daniel, and Gerson at the swim up bar and beach bar with the swings we’re great too. Very nice!!! Rigo, Victor and Marisol all were great waiters. Excellent drinks and kept them coming also. Elanzo so at the wine cellar was exceptional as well. He knew his wines from California as well as Mexico. Which I have never had. This is a nice family place. I would recommend it!!
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Date of stay: July 2021Trip type: Traveled with family
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Response from Julio Leos, Otro at Dreams Riviera Cancun Resort & Spa
Responded today
Dear guest, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and the staff mentions, We are looking forward to welcoming you back soon. Warm regards. Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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Keith H wrote a review Yesterday
Crystal, Michigan15 contributions6 helpful votes
+1
Dreams Riviera is a dream resort. We arrived early and not like other resorts that make you wait in the lobby for hours with no one caring at Dreams Riviera the people do care. We were a part of their program called preferred and we highly recommend it. You will be taken to a special lounge where you are catered to until your room is ready. If you are hungry there is food and if you are thirsty there is that also. The staff at the preferred lounge is truly concerned for your welfare. We especially loved the preferred manager by the name of Eduardo Quijan. He is an amazing combination of multitasking, efficiency, professionalism, and energy. His gentleness at getting things done with you in mind will bring you back once your stay has ended. By no means is he the only reason you will want to return. For one, every staff person greets you with a sincere and friendly hello. Furthermore, the food and entertainment is very classy. Wedding are happening every day which was utterly new to us. Catering to them and to we tourist is not an easy task. We have been to other resorts in and around Cancun and this one stands out. If you need a recommendation please consider Dreams Riviera Cancun Resort and Spa.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Don’t just hang at the resort go out and do some things.
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Response from Julio Leos, Otro at Dreams Riviera Cancun Resort & Spa
Responded today
Dear guest, Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and thanks to you for valuable feedback like yours we will continue to improve and perfect the five-star service for all of our guests. I have enjoyed reading your review and watching your pictures. I'm very proud of Eduardo, I will share your comments with everyone. We can not wait to welcome you back! Best regards Julio Leos Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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PRICE RANGE
$207 - $548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams riviera cancun resort and spa, dreams riviera cancun hotel puerto morelos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
486
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Frequently Asked Questions about Dreams Riviera Cancun Resort & Spa
Which popular attractions are close to Dreams Riviera Cancun Resort & Spa?
Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (1.9 miles), and Unico Beach (1.2 miles).
What are some of the property amenities at Dreams Riviera Cancun Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Riviera Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Riviera Cancun Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Riviera Cancun Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Riviera Cancun Resort & Spa?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Dreams Riviera Cancun Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Dreams Riviera Cancun Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Riviera Cancun Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Dreams Riviera Cancun Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Dreams Riviera Cancun Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.