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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,696 Reviews from our TripAdvisor Community

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Showing 4,892: English reviews
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delaware
Reviewed today NEW

Our Trip was amazing! Pools, beach, food and staff were top notch. A special thanks to Johnny and the rest of the pool service for keeping us "hydrated". The Service at this resort was perfect. Thanks!

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Thank T1b52
Reviewed today NEW

Absolutely amazing! We visited with our two young children and it was perfect. I highly recommend having a room with a plunge pool if you have young kids! The service was outstanding! Hands down amazing! Our family are vegetarians and the food was all wonderful. It was a true paradise and the most amazing place to visit. We will definitely...

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Thank randi608
New York City, New York
Reviewed yesterday NEW

have a great time at this place always have a great breakfast at wold cafe helped by Jorge Luis Morales and an excellent experience at El Patio Mexican Restaurant help by Alfredo Estrada he was the best waiter I'll have in a very long time so much that we went a second time and requested him and it was a...

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Thank johnramirezuny
Reviewed yesterday NEW

q bien the resort was great service perfecto food delicious una maravilla we will b backthe resort is near town and the artisan village great to explore and bargin just to relax one can sit by the pool or stay by the ocean chairs are plentiful and so is bar service

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Thank suzannaa998
Burlington
Reviewed yesterday NEW

We returned to Dreams for a second visit. The road had been repaired since our last visit and it made the resort look better. The rooms and grounds are beautiful. We had little difficulty finding an empty palapala on the beach but this might have been due to the off and on rain. The servers and workers on the beach...

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Thank DBJandJDJ
London, United Kingdom
Reviewed yesterday NEW

We booked our destination wedding in Mexico with Tickets confirmed agency located in Chicago. Our wedding was in Dreams Riviera Cancun located in Riviera Maya. Agency was recommended by our friends who already using them for the past 10 years. Everything went so smooth and easy when we first introduced to our agent Steve. He did an amazing job helping...

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Thank felmonderic
Reviewed yesterday NEW

My fiancé and I stayed at Dreams Riviera Cancun in February 2016, I never got around to writing my review as soon as I planned--but here we go. This resort is everything and more, the service is out of this world, staff is exceptional and the grounds are visually breathtaking. The resort is not in a hotel zone, which I...

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1Thank Victoria R
Smithville
Reviewed yesterday NEW

What a fantastic place to rest and relax for a few days. We were treated like kings upon arrival and throughout our stay. The resort went above and beyond our expectations with its quality of food, atmosphere, entertainment, room accommodations, fitness center, friendly service, and overall appearance. The staff at each venue located inside the resort (bars, restaurants, gift shop,...

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Thank bobdV6294NV
Bloomington, Illinois
Reviewed yesterday NEW

This was our first trip to Cancun and to an all inclusive resort. It as only my wife and I and we opt'd for Dreams because the extra cost at Secrets to be adults only was not worth it to us....they aren't our kids ;) The staff was very helpful and courteous the entire time and always helpful and attentive....

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Thank Matt E
Montreal, Canada
Reviewed 2 days ago NEWvia mobile

I went with my husband and my 16 year old son to the Dream for a 5 day vacation. The check in was fast, however they did not provide an overview of activities and restaurants of the resort, no explanation, they just gave us the cards for the room. Room was big, very clean, beds are comfortable. There was an...

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1Thank HURDAN17
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear HURDAN17, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your family vacations and for your nice comments about our staff assistance, room facilities and maid services, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $267 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#10 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Spa Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travelers.
689 questions
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Rockville, Maryland
over a year ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room with a plunge pool 1122 was in a great location to everything.”
T1b52, today | Read review
“All you need to do is tell them the reason why you are visiting, and i can tell you that they have a high sense of taste and recommendation.”
felmonderic, yesterday | Read review
“Rooms with plunge pool are basically ON the beach, just steps away from the sand as well as the resort's pool”
Z7034QHvictoriar, yesterday | Read review
“The room was outstanding with a view to die for overlooking the ocean. We asked for an inside garden view room when we booked our vacation, and that is exactly what we received. Room service was fantastic with replacing towels, linen, and restocking the refrigerator each day. ”
bobdV6294NV, yesterday | Read review
“Plunge Pool is great for families, garden/courtyard rooms have great views too!!”
357ryand, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question