NUMBER OF ROOMS
This property is bright, modern and clean! The hotel’s airport shuttle service was great! The hotel staff was very friendly and July at reception set great hospitality at arrival! Breakfast was basic but more than adequate. So if you need to stay near airport, choose this hotel and finish your vacation relaxing by the amazing pool area!
We stayed here for one night on our way out of Mexico via Cancún. The property is very new, the staff is friendly, and the bed was very comfortable. The AC worked fine. However, everything else missed the mark—a lot. The WiFi sucks— frequently cannot login and the staff is aware but doesn’t do anything to fix it. This hotel is in the middle of NOWHERE. There is NOTHING around- no restaurants, convenience stores, shops, walking area...NOTHING. Don’t even consider staying here unless you have a car or unless you are ok just staying at the hotel. The room was NOT CLEAN. A lot of OTHER PEOPLE’S hair was all over the floor. It’s obvious the staff doesn’t clean the rooms well. I particularly liked the sign in the bathroom that read: “Forget something? Visit our vending machine!” Clearly this hotel isn’t ready for guests yet. They only have white wine and one type of beer. You cannot charge the restaurant bill to your room. There is an ice machine but nothing to carry ice back to your room. Oh, and trying to schedule their airport shuttle when you’re arriving by bus (to the airport) is impossible. Even trying to get them to reply to messages sent to them is almost impossible. I hope the manager’s response to this review isn’t “please give another chance to show you how good we are”, as there is no way I would ever stay here again!…
The hotel was very clean and had all the amenities in it. Thanks for the crib. The room itself was slightly congested and humid. It would have been good to have extra storage space such as drawers, and cupboards. The pool was excellent. Would have been good if there was more food choices in the menu for dinner. Breakfast was excellent and great to have continuous use of coffee/cappuchino and hot/cold water.
If you’re looking for a clean, inexpensive, modern hotel this one’s it. Check in was easy to do, the receptionist was helpful in suggesting dinner places. However, not much is near the hotel, the restaurant inside the hotel offers good food although the service was slow due to their being one cook and one server. Bed’s we’re comfortable, the hotel room was very clean and the gym was very clean as well. Small gym but useful. Great and easy stay here for a group of 4.
We stayed here 1 night as our flight was early in the morning. Great little hotel, super clean, with very friendly staff. Rooms are smallish as you would expect (this is not a resort!). Everything looks new. Water pressure was decent for Cancun area. Didn't have a chance to try their breakfast as we had to leave super early. Shuttle was very convinient. Will be back if we need to stay by airport again...