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Ventus at Marina El Cid Spa & Beach Resort

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Blvd. El Cid, Mz. 20, Lote 1-01 Unidad 11, S.M. 03, Puerto Morelos 77580 Mexico
Lowest prices for your stay
Official Site
$395
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Free cancellation until 08/25/22
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$439
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Free cancellation until 08/25/22
Destinia.com
$207
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Free cancellation until 08/19/22
eDreams$376
Agoda.com$340
Trip.com$308
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1586)
Room & Suite (246)
Dining (218)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ventus at Marina El Cid Spa & Beach Resort
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 46 hotels in Puerto Morelos
Location
4.3
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Ventus at Marina El Cid Spa & Beach Resort captures natural Caribbean charm, laid-back sophistication and oceanfront serenity into an ideal all-inclusive luxurious experience. Bringing upscale service and family-friendly features offering singular atention to details to make of your stay and unforgettable one. Guests can enjoy daily activity programs in the Kids and Teens Club, a Mayan inspired spa, an exclusive adult only area and a private beach.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Parking
Paid wifi
Hot tub
Infinity pool
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Shops
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Spanish

Location

Full view
37Car recommended
Grade: 37 out of 100
195Restaurantswithin 5 miles
33Attractionswithin 5 miles
2780Reviews539Q+A100Room tips
Traveler rating
  • 1,796
  • 583
  • 236
  • 81
  • 86
Time of year
Traveler type
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Popular mentions
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Most Recent
Jordyn wrote a review Today
Winchester, Virginia2 contributions
This resort gave us the best vacation we’ve ever had. This was our first time to Mexico and we were nervous but this place was amazing. We are already planning an early trip back because we miss it already lol.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded today
Dear jordynam, What a great pleasure to read your wonderful comments and find out that we achieve our aim to offer you an unforgettable vacation. All our team is very proud of our resort VENTUS AT MARINA EL CID and we will keep improving our services and facilities day after day. Thank you again for choosing our resort and for taking some time to share your experience on tripadvisor. See you soon amigos and best to all!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paradise67450652552 wrote a review Today
2 contributions
Very compact resort and not too far to walk anywhere although the gas powered golf carts drive people around if needed but are quite noisy. Mediocre shows nightly but held outside even though they have conference centre and it’s so hot for guests and performers. You will have to wear a face mask when anywhere inside. It is strictly enforced.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded today
Dear Paradise67450652552, On behalf of all the team of VENTUS AT MARINA EL CID I wish to thank you for your comments and for your past stay in our resort. Thank you also for your positives and for your feedback that is always welcome. Thank you again for your stay with us and for sharing your comments on tripadvisor, we will be honored to be your hosts again in a near future and demonstrate our improvements. Best wishes amigos, muchas gracias!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmine wrote a review Yesterday
Washington DC, District of Columbia23 contributions1 helpful vote
+1
This resort was worthwhile! You get your money's worth! The service was exemplary and the food was delicious! The room was cute and well-maintained throughout my stay. It was cool to see iguanas and a crocodile on the property! I would definitely recommend this resort for anyone. It's primarily a family-oriented resort, but still simply amazing!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear dmvhoney30, We feel very honored with your comments and thank you for your great review and for your confidence. Thank you also for appreciating our efforts to please our guests. Our staff is always willing to serve to our guests with attentive service and a sincere smile. Thank you again for your great comments and for your past stay with us. Best regards from all the staff of VENTUS AT MARINA EL CID!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather D wrote a review Aug 15
1 contribution
We stayed for the first time at Ventus in Puerto Morales and loved the resort so much we bought into there Club membership. With this you get an assigned butler and we were blessed with Manuel. I can't say enough how much better and easier he made our vacation in so many ways...from doing our pillow aroma therapy each night, making our reservations for suppers, ensuring he was there to transport us whenever needed, ensuring we knew who was taking over when he was off, and making sure our transportation was notified to ensure we got to the airport on time. He even assisted in helping me translate an email I got that worried me. Manuel was so ahead of things and made himself available we rarely had to actually put effort into contacting him. I can't thank him enough for making sure we had the best vacation possible. Thank you and all the butlers for what you do!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear N8333JDheatherd, On behalf of all the team of VENTUS AT MARINA EL CID I wish to thank you for your perfect comments and for your confidence. We are so glad to know that you enjoyed our resort. Thank you also for your compliments for our staff, I have already shared your comments with Manuel and with the rest of them, they are the best. We thank you again for your lovely review and for choosing El Cid Resorts. Best wishes amigos, esta es su casa!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lilaclilys wrote a review Aug 15
New York16 contributions16 helpful votes
We have been coming for years, but this was the first time we brought our extended family. We booked a large 3 person suite and it was gorgeous. Our family loved it and we had the best time. Our butlers, Javier, Daniel and Bladimir really made our vacation 1000x better. They were quick and efficient. We had anything and everything we asked for. The checked in with us constantly. They really went above and beyond to make our stay extraordinary. The cherry on top was the party to celebrate my father's 85th birthday. The decorations Javier, Daniel and Bladimir put together were absolutely incredible. More than I could've hoped for. The kids went crazy for them. My father is sending all our pictures back to Hong Kong to brag about how great the decorations were. We are so grateful for the memories they helped us create. My favorite part about this resort is that you have access to all the pools, restaurants, and facilities on all three resorts. It's super well gated and security is really tough. I feel extremely safe at this resort. We have a lot of small kids, so relaxing on vacation is hard for us. Having an all inclusive with such a large selection of pools and restaurants is perfect for us. The food at the restaurants are great. I hate lunch/dinner buffets and I never have to go to any here. The breakfast buffet is delicious. especially the green juice, chilaquiles, hashbrowns and sausage. Lunch at Aakat is my favorite. and having a 3 course dinner at each restaurant is a lovely way to end the day. The shows at night are some times awesome. The urban show is my absolute favorite. I think they were on "so you think you can dance" or some dance competition. Absolutely riveting. The circus show, latin show, mexican cultural show are great. The disney show is a huge huge hit with the kids. The pop show was terrible. It was like watching someone's hip hop class. definitely skip that one. I usually come during the winter. this was our first time in the summer. The pools were sooooo warm and comfortable this time of year. The pools are HUGE and so much fun. DO NOT miss the foam party on Tuesday at noon. our toddler LOVED it. We love every pool. I think there are 6 pools to discover. Anyway, don't hesitate in coming, we loved our time here. The Butlers truly made a difference in our experience. Javier always goes above and beyond for us, and we love returning because of the personal touches.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear lilaclilys, We appreciate that you took some of your valuable time to share your experience with us. We feel very happy to know that all of our staff did a great job to make your stay pleasant and I have already shared your comments with the individuals that you highlighted in your nice review. We hope that your next stay at VENTUS AT MARINA EL CID is already on your mind. At El Cid Resorts there is something for everyone, best to all!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom wrote a review Aug 15
Lititz, Pennsylvania1 contribution
We’ve been there multiple times and it never disappoints. Excellent service and fantastic food. Entertainment is very good with multiple shows per evening. Plenty of relaxing pools or hang out at the main pool filled with activities for the whole family. The water slide and cliff jump is always a hit with the kids!
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear Friends, What a great pleasure to read your wonderful comments and find out that we achieve our aim to offer you another unforgettable vacation. We are so glad to know that you enjoyed your time with us again. I have already shared your comments with our team and we deeply thank you for your recognition to them. Thank you again for your loyalty and for sharing your experience on tripadvisor. Esta es su casa amigos, hasta pronto!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joey L wrote a review Aug 15
1 contribution
Manny was awesome! Always reached out to see what we needed, handled our reservations perfectly, and made sure we had plenty of milk for our 2-year old daughter. More importantly, Manny was always cheerful, welcoming and had a great sense of humour; exactly what you want on a vacation!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 2 days ago
Dear 819joeyl, It was very rewarding to read that you spent a perfect vacation with us. As I always said, we are so proud of our team and our staff is the soul of our resort, I have already shared your comment with Manny and with the rest of our team. We look forward to seeing you again in a near opportunity and thank you for preferring our resort and for your kind review. Please visit us again, at VENTUS AT MARINA EL CID there is something for everyone. Hasta pronto amigos, muchos saludos!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flamur V wrote a review Aug 15
1 contribution
very good service and respectable people! varied food and more options! the only thing at this time was the beach was not clean! to appreciate the cleaning of the room and one of the agents named Katty very pleasant and friendly!
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 2 days ago
Dear flamurvezaj, What an honor to read your comments and we are glad to know that you had an amazing holiday in our resort. Thank you also for recognizing the service from our staff, in our resort our staff makes the difference. We look forward to seeing you again soon and thank you again for your comments and for preferring our resort. Best regards from all the staff of VENTUS AT MARINA EL CID!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jarmturner wrote a review Aug 15
Burlington, North Carolina2 contributions
Stayed at Ventus El Cid and had access to the other two properties, pools, and restaurants. Located right down the road from downtown Puerto Morelos, it is smaller and more intimate than many of the other mega resorts, which is a huge plus for those wanting something slower pace and quiet. Super clean and the nice was super nice and attentive. Food was great for the most part - lunch and breakfast had tons of great options. Dinner at one of the specialty places had to be reserve early - but no problems. We rented a car and had easy and quick access to all of the regional sites of Tulum, the cenotes, Playa Del Carmen, and of course Cancun. Nice home spot to explore from and avoid all of the tours and buses.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 2 days ago
Dear jarmturner, It was very rewarding for us to read your amazing review and thank you for your past stay with us. Thank you also for appreciating our efforts to please our guests and for your compliments for all our staff. We are so proud of every single member of our staff and I have already shared your great review with our entire team. At VENTUS AT MARINA EL CID there is something for everyone. Best regards amigos, hasta pronto!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ritaflores913 wrote a review Aug 15
Laredo, Texas1 contribution
The resort is beautiful. The service is amazing everyone is so happy to help and make your stay comfortable, from the servers to the cleaning service. The food is 5 star! This was my first time in Cancun and I cannot wait to go back!!!!
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 2 days ago
Dear ritaflores913, On behalf of all the staff of VENTUS AT MARINA EL CID I wish to thank you for your perfect comments and for your confidence. It was very nice to know that you spent a wonderful vacation in our resort. Thank you also for your kudos for our staff, I will make sure to share your comments with all of them. Thank you again for your stay with us and for sharing your comments on tripadvisor. Muchas gracias amigos and best to all!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$219 - $380 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
290
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Frequently Asked Questions about Ventus at Marina El Cid Spa & Beach Resort
Which popular attractions are close to Ventus at Marina El Cid Spa & Beach Resort?
Nearby attractions include Aqua Nick (4.2 miles), Croco Cun (3.2 miles), and National Reef Park of Puerto Morelos (1.0 miles).
What are some of the property amenities at Ventus at Marina El Cid Spa & Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Ventus at Marina El Cid Spa & Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ventus at Marina El Cid Spa & Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ventus at Marina El Cid Spa & Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Ventus at Marina El Cid Spa & Beach Resort?
Conveniently located restaurants include Mem AL Mare, Cafe Layla, and El Nicho.
Are there opportunities to exercise at Ventus at Marina El Cid Spa & Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Ventus at Marina El Cid Spa & Beach Resort have an airport shuttle?
Yes, Ventus at Marina El Cid Spa & Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ventus at Marina El Cid Spa & Beach Resort have airport transportation?
Yes, Ventus at Marina El Cid Spa & Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ventus at Marina El Cid Spa & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ventus at Marina El Cid Spa & Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.