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Carmen Hacienda

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20 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Reading, Michigan
Reviewed March 18, 2013

We were here for a week in March and found everything to be very satisfactory. The room {#106} was next to the dive shop, and we loved all the activity and the people we super friendly and courteous that run the dive shop.The pool was crystal clear and there is good swimming right out front. The location of this hotel...

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2Thank Windyhill_13
Gabriola Island, Canada
Reviewed February 23, 2013

Stayed here for there days - reception staff very friendly - spoke English. Nice clean large accommodations. Ground level rooms the best as right by pool and closer to beach. Upstairs rooms very hot in the morning as no protection from sun - and no place to sit outside so have to take all your beach stuff down to pool...

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Thank bickbea
Quincy, Michigan
Reviewed March 20, 2011

We were here for a week in March. We always had great cleaning service and plenty of hot water. The air worked fine and so did the T.V. We have been here for three years and will probably be back. The location is wonderful as we went to town three to four times a day and it is an easy...

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1Thank Windyhill3
Parma, Italy
Reviewed August 25, 2010

I do have a positive judge for this Hotel and probably I will come back here one day just for the great view you can have on the ocean from your room. All the rest was just minimal as receptioners, cleaning service and the room. It was very cheap because of an offer of the day, so we dind't care...

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3Thank rollingtraveller
Brighton
Reviewed June 10, 2010

Good value for here, but not for interior Yucatan. Plain rooms. Cobwebs not hovered up (good as stopped mossies coming through gaps around door). Room 106 right next to dive shop. Friendly but not private. Good access to nice pool and beach.

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Thank BrightonShredhead
Cancun
Reviewed May 13, 2010

The table was never cleaned after we seated down, the waiter brought us lukewarm coffe and dropped tje menu on the table without a word. he came back and we ordered chilaquiles with chicken in green sauce and speificlly asked the guy to bring refried beans with them, he told us yeah no problem and left, there was only another...

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1Thank paconpuerto
Tulsa, OK
Reviewed May 12, 2010

We stayed at Carmen Hacienda for 7 nights the first week in May, 2010. The rooms are nice size and very clean. The bathroom always had hot water and lots of pressure. We stayed on the first floor right by the pool. There is a table and chairs right outside the door and a hammock. During the week there were...

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Thank DeeDeeTulsa_OK
Minnesota
Reviewed March 12, 2010

Let me start with the positives of this hotel. The location is perfect, on the beach & close to town. Every room has a view. The rooms were a bit small, but adequate. There is parking and the showers were always hot and had great water pressure. There is an on-site dive shop, Aquanauts, which was convenient and offered great...

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1Thank tiarosa
Vancouver, Canada
Reviewed March 4, 2010

We enjoyed our stay at the Carmen Hacienda. It was quiet and clean and the staff were very helpful and friendly. It was fabulous to be able to lounge on the beach so close to our hotel room. We'd definately stay here again!

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Thank teacheronvac
italvegan
Reviewed February 18, 2010

If you are looking for off the beaten path, don't believe the hype. Puerto Morelos (if one is staying by the beach/town square) is packed with tourists, and not much interaction with town residents (Mexicans-not foreigners) unless they are tourism-focused employees. Smaller town yes, but hard to find local flair. Restaurants are expensive (as compared to ones in most Mexican...

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Thank italvegan
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10 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Free Parking

Additional Information about Carmen Hacienda

Address: Avenida Rafael E. Melgar N. 5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Number of rooms: 296
Also Known As:
Carmen Hacienda Hotel Puerto Morelos
Carmen Hacienda Puerto Morelos
Carmen Hacienda Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#18 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Carmen Hacienda staff and other travelers.
1 question
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Questions? Get answers from Carmen Hacienda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We love the pool side room!”
 of 5 bubbles Windyhill_13, Mar 18, 2013 | Read review
“All rooms have A/C - main level rooms much better.”
  •                   Bedroom
 of 5 bubbles bickbea, Feb 23, 2013 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question