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Now Jade Riviera Cancun Resort & Spa

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Now Jade Riviera Cancun Resort & Spa
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6,685 Reviews from our TripAdvisor Community

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Showing 5,954: English reviews
Chaparral, New Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

The vacation was a perfect vacation. The hotel was what I expected. It was clean, close to the pools, close to the restaurants, close to the bars, and close to the beach. The waiters were very efficient and fast. I was never thirsty. Lol. We tried all the restaurants and the food and the service were great. I, also enjoyed... More 

Review collected in partnership with this hotel

Helpful?
Thank raru88021
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

me and my wife just got back fro now jade. been to a lot of resorts in mexico.this was one of my favorites.the staff was great never waited for anything. room was wonderful great views of ocean 3rd floor ocean view.great food everwhere..I would recommend this resort can not go wrong.they have a great list of can beer even bud... More 

Helpful?
1 Thank bill p
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, We would like to thank you the time you have taken for sharing such great things about your recent stay at Now Jade. We are very glad to have read that you really enjoyed your stay with us and that you were pleased with our service, thank you your kind comments in regards to our service and facilities,... More 

Sun Prairie, WI
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the NOW Jade July 12th - July 19th with our 14 year old son. This is the first time we have traveled out of the country over summer break and would do it again. We have previously stayed at 2 Sandals resorts, A Palace Resort, Dreams Punta Cana, Iberostar Rose Hall Suites, Secrets Maroma Beach, and twice... More 

Helpful?
3 Thank mandjkoll
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, We would like to thank you the time you have taken for sharing such great things about your recent stay at Now Jade. We are very glad to have read that you really enjoyed your stay with us and that you were pleased with our service, thank you your kind comments in regards to our service and facilities,... More 

New Berlin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time traveling to Mexico and I would definitely stay here again. The food at every restaurant, buffet, and room service was excellent. I found the staff to be really friendly. The pool were really nice as well as the beach and ocean. The room was nice. I liked the rain shower head and the furniture was comfortable. Loved the... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Brad S
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, Thank you for your kind review. We are glad to know that you enjoyed your stay at Now Jade. As always, we are proud of the professionalism and warmth of our wonderful staff as well as our beautiful property; we appreciate your comments. We expect to see you soon and take care of you one more time at... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Are you looking for a beautiful resort to sit and unwind? Jade Now is the perfect resort to sit by the pool and relax. It's about a 30 minute trip from the airport. We did the ground shuttle with BD Travel and satisfied with the service both ways. The purpose of this trip was for us to sit in the... More 

Helpful?
2 Thank Jeffrey B
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, It is a truly pleasure to read such kind review, which highlights every aspect of our Resort and let us know everything that you enjoyed and that we exceed your expectations. One of the most important things is the service that we provide to you, and to read that it was exactly what you expected is very much... More 

Celebration, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was a great place for a friends get-away. I would advise that if you don't have kids, stay on the preferred side of the resort. It is most definitely worth the extra money. You will have access to the club lounge that has wonderful variety of food and beverage.

Helpful?
Thank SaraBeth V
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, Thank you for your kind review. We are glad to know that you enjoyed your stay at Now Jade. As always, we are proud of the professionalism and warmth of our wonderful staff as well as our beautiful property; we appreciate your comments. We expect to see you soon and take care of you one more time at... More 

London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just returning from 2 weeks at Now Jade and had to review as the staff have been exemplary in their courtesy and helpfulness. Special mention for Angel one of the waiters who went above and beyond, exceptional customer service, nothing was too much trouble. This is true of all the staff we came into contact with, it was hard to... More 

Helpful?
3 Thank Footprintsinthesun
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to share your review about your recent stay with us and for all your wonderful comments in regards to our service. We are glad we have accomplished your expectations and enjoyed your vacation with us. I will definitely extend your regards to Angel, we are proud to have... More 

Chicago, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I travelled here mid July 2016 with our 2 kids (2 and 4), my parents, and my mother in law. We had a blast! It was the first time our kids had been out of the country and their first time at an all inclusive. The resort was great for everyone with us. We were in building... More 

Helpful?
2 Thank JPierson918
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, First of all, we would like to express our gratitude for sharing your observations about your recent vacation with us. We are very pleased to know that you enjoyed our Restaurants,our entertainment program and facilities. Thank you very much for your review and for your recommendation! We hope to welcome you back soon. Best Regards Luis Agiss Social... More 

Albany, New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent a quick 5 day get away here on the adult only side of the resort. Worth. Every. Penny. Our balcony was on the first floor which I was initially annoyed about but ended up being a perfect easy location to get everywhere. Even though our room was directly above the pool we never heard the noise. The room... More 

Helpful?
1 Thank aemt006
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, It is a truly pleasure to read such kind review, which highlights every aspect of our Resort and let us know everything that you enjoyed and that we exceed your expectations. One of the most important things is the service that we provide to you, and to read that it was exactly what you expected is very much... More 

Mason, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

We came here in late June for a family vacation. The resort was beautiful! The staff was super friendly! We enjoyed almost everything here. We hung out at the pool/beach all day. Then we went to either a movie or a show in the evening. We didn't care for most of the restaurants. The only restaurant we really enjoyed was... More 

Helpful?
Thank kiya2004
NowJadeRC, E-concierge at Now Jade Riviera Cancun Resort & Spa, responded to this review

Dear Guest, Thank you for choosing our Resort as host to your recent holidays. It is very much appreciated the time taken to share your recent experience and every aspect of our Resort that exceeded your expectations. Now Jade prides itself for keep thinking about what to offer to our guests and it is wonderful that you did like what... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun Resort & Spa

Address: Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $218 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun Resort & Spa 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
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