We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Now Jade Riviera Cancun Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Now Jade Riviera Cancun Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

6,829 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6,066: English reviews
Hamilton, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

The resort was clean and well staffed, the room was good but not great, the bathroom had mould on the tile and was starting to show age, not the same quality as my past experience at the Dreams Tulum. The food was excellent and the waiters were fantastic. The grounds were in excellent shape and the beach areas well groomed... More 

Helpful?
Thank Borntobeloved
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent, we stayed in the Ocean Front Preferred Club and it was well worth it. We tried all of the restaurants and the food was great! The Preferred Club Pool had a slight breeze that made it fantastic! We took a deep sea fishing trip from the marina next door and caught a four foot barracuda!

Helpful?
1 Thank Mark B
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Now Jade Cancun was amazing!! It was about food, fun and drinks, drinks and more drinks..lol!! We had a wonderful time. The entire staff was wonderful!! The food was great!!!!! Can't wait to go back!!

Review collected in partnership with this hotel

Helpful?
2 Thank 197juanitaw
Southern California
Level Contributor
63 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm so desperate to give this hotel a 5-star because of the impressive service we received. Everyone we encountered was friendly, polite, and went above and beyond what was expected. Even if an item is not on the menu or on the buffet display, if you ask, someone will try to give it to you. For example, carne asada tacos... More 

Helpful?
1 Thank Norie
Neptune, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you don't book under Preferred Status, be sure to do it when you check in. Preferred Status will bring your stay to the next level. They DO get their hustle on trying to get you to go through their time share shpeal, but if you can tolerate it, you end up getting, approximately $200 in rebates that can go... More 

Helpful?
3 Thank TheCarnalCarnivore
Madrid
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the third all-inclusive I've stayed in and one thing that really stuck out to me is how good the food was at Now Jade. Normally it's just mediocre, but I thought the food (with the exception of the Asian restaurant) was wonderful. The staff is very attentive, especially at the Preferred pool. Moises and Alfredo were great and... More 

Review collected in partnership with this hotel

Helpful?
2 Thank drdecker11
Heathfield, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't know where to start! The hotel is simply beautiful. It was clean, spacious, stunning grounds and views, something out of a magasine. The staff couldn't do enough for you. We were a family of 6 and always struggle to find the right accommodation. No problem here. We had 2 adjoining suites which were extremely spacious and always kept... More 

Helpful?
2 Thank Claire S
Medina, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent Resort and even better staff. The service is wonderful and Polo the server at the pool was great keeping the drinks flowing. The accommodations are spacious and well maintained. I would recommend upgrading to the Preferred Club the lounge and Adult areas are well worth the difference in price.

Helpful?
Thank Nick P
Chesterfield, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the minute we arrived everything was perfect ! We arrived on Thursday around 11 am . Our room was ready ( nice surprise) off we went to the pool - we had Moeses who took care of our needs with towels & cabana ( no extra charge ) we were in the adult only pool. Perfect ! Sunny ,... More 

Helpful?
Thank nsansone
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place for a getaway. Resort is xlean and nice with great activities and food. Some top restaurants and amazing entertainment team. Nightly activities bor every age group. Will love this place. Amazing experience.

Helpful?
Thank Mahmed323
Questions? Get answers from hotel staff and past guests. Ask a question

5,859 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5553)
Viewed
Pool/Beach Area (1390)
Viewed
View from Room (318)
Viewed
Dining (459)
Viewed
Room/Suite (534)
Viewed
Hotel & Grounds (1079)
Viewed
Business Center/Function Rooms (13)
Viewed
Bathroom (102)
Viewed
Family/Play Areas (28)
Viewed
2:56
Videos (9)
Viewed
Other (1621)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (282)
Viewed
Amenities (40)
Viewed
Beach (14)
Viewed
Family Suite (24)
Viewed
Junior Suite (31)
Viewed
Pool (43)
Viewed
Presidential Suite (32)
Viewed
Dining (57)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (8)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
3.9 mi away
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
#7 of 26 in Puerto Morelos
4.5 of 5 stars 5,438 reviews
3.5 mi away
Dreams Riviera Cancun Resort & Spa
0.3 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
5.0 of 5 stars 566 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#3 of 26 in Puerto Morelos
4.5 of 5 stars 10,020 reviews
5.1 mi away
Secrets Silversands Riviera Cancun
5.4 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
4.5 of 5 stars 10,341 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun Resort & Spa

Address: Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $209 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun Resort & Spa 4*
Number of rooms: 550
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Hotels.com, Odigeo and Travelocity so you can book your Now Jade Riviera Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay