We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Now Jade Riviera Cancun

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Now Jade Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

6,980 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6,185: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Beautiful rooms and views, fantastic service! Thank you to Carlos, Ivan, Daniel, and Darius for keeping us well looked after at the bars and poolside!! And Diego our concierge, who always took time to chat with us. We had a great time in the beautiful weather. Just be aware- it's an eco resort so no bug sprays with heavy chemicals... More 

Helpful?
Thank Naomi A
Toronto, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at Now Jade for 5 days in mid September. It is a fairly small hotel (not a lot of walking required) and is decorated in a more modern style, not the more traditional/hacienda style of Mexican resorts. Here is a summary of the main points: • Travel - the resort is ideally placed, 30 minutes from the airport and... More 

Helpful?
Thank RAVP123
Fort McMurray, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice smaller resort. Staff was very friendly and polite, they could not do enough for us. The server Thomas on the beach never forgot about us and we always had a beverage, whether it was water, liquor or pop. Restaurant food was great. Fresh and amazing. One night however, me hubby was told long pants were needed, fine he changed.... More 

Helpful?
Thank cdimond
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing to stay with us at Now Jade Riviera Cancun for your well earned vacation in Mexico. It's lovely to welcome you back and I was happy to see just how much you enjoyed the service provided by our friendly staff who are passionate about looking after our guests and creating memorable experiences. We look... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff at Now Jade are incredible, and always respond to a thank you with "my pleasure!" It really is their pleasure to serve you-they always greet you with a smile and seem genuinely happy to work there. Javier was our waiter for our dinner on the beach when we celebrated my husband's birthday. He was kind and friendly, and... More 

Helpful?
Thank Dawn B
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Dawn Thank you for the review of your experience during your stay with us at Now Jade Riviera Cancun. I was delighted to hear just how much you enjoyed our facilities and service impacted your stay to make it an even more memorable experience for you both. Thank you also for highlighting the high level of quality and hospitality... More 

Clinton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Wonderful vacation, everybody went above and beyond our expectations. Special thanks to Craig and Pepe with UVC for the wonderful room upgrade. Thank you also to David and Asai for making the celebration on our last night special..we will always remember. Beautiful beach and good snorkeling.

Review collected in partnership with this hotel

Helpful?
1 Thank Sarah F
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Sarah, Thank you for having your experience shared with the TripAdvisor community. It was such a great pleasure to have your stay at the Now Jade Riviera Cancun and happy to hear you had a pleasant and enjoyable stay. Your review is very useful for us and our every guest. We look forward to serve you again in the... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Can't say enough about this resort!! Beautiful property, beautiful beaches, beautiful rooms!! My husband and I visited for our 5th anniversary and had the best time. The resort was amazing. All the restaurants were outstanding and had the best service and wait staff imaginable!! And a special thanks to Felix in room services for making our stay extra special, what... More 

Helpful?
Thank Kirsten P
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Kirsten, Thank you for finding the words to describe your experience for the community. We are so grateful that you selected Now Jade Rivera Cancun for your vacations and it is very satisfying to read that you have such wonderful memories to treasure forever. We are going to be glad to see you again. Saludos, Luis Agiss Social Media... More 

pittsburgh, pa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was so glad that my best friend chose the Now Jade as the place to celebrate our long friendship. The Jade is modern and clean with beautiful ocean views from almost everywhere in the resort including our room in building 9 of the Preferred section. From the moment we arrived we were impressed and felt very welcome. Most of... More 

Helpful?
Thank 55315066
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear guest, The team and myself would like to thank you for choosing Now Jade as your hotel of choice here in Riviera Cancún. We appreciate your time in reviewing your recent stay with us. We are delighted that you have enjoyed your stay with us and you enjoyed our hosts friendly service and you found the hotel to be... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our wedding could not have been more perfect. Donavan and his staff is amazing, As a bride they took every bit of stress away. During my day it was truly all about me and my husband. The resort is amazing, very clean and the staff is very friendly and helpful. They make you feel like family. I am so glad... More 

Helpful?
Thank alachelle11
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear guest, I would like to thank you most sincerely for your kind words and for taking the time to review Now Jade Riviera Cancún with the community. It's a rel pleasure to know that you had a great wedding and everything was perfect. I hope to welcome you back thank you for choosing to stay with us; it was... More 

Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Now Jade Riviera Cancun from 9/6/2016-9/11/2016 to celebrate my 3yr anniversary with my husband and our 2 year old daughter. After lots of research, I settled on Now Jade because of the great reviews on Trip Advisor. I'll begin my review starting from the airport: We booked transportation in the airport, roundtrip for $60 US dollars.... More 

Helpful?
3 Thank Francewife31
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Francewife31 Thank you for taking the time to write your complete review. We are pleased you enjoyed the resort facilities as much as you did. We hope that you had a pleasant journey back home and it would be a pleasure to welcome you back in the future! Saludos, Luis Agiss Social Media econcierge.nojrc@nowresorts.com More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We recently had our wedding at the Now Jade. We had 62 guests in attendance and our day was perfect. The resort was excellent. The food and service was exemplary and we all had a wonderful holiday. I had stayed at other hotels within the AM Resorts chain and this one certainly met all my expectations. I really did my... More 

Helpful?
Thank Rhianjo
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Rhianjo, Thank you for the review! We're thrilled you had such a great time with us, and even happier to know that you had a great wedding with all ypur family and friends. We can't wait to welcome you back for the 1st anniversary! Saludos, Luis Agiss Social Media econcierge.nojrc@nowresorts.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

6,043 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5737)
Viewed
Dining (470)
Viewed
Hotel & Grounds (1111)
Viewed
Pool/Beach Area (1414)
Viewed
View from Room (322)
Viewed
Room/Suite (550)
Viewed
Family/Play Areas (31)
Viewed
Business Center/Function Rooms (14)
Viewed
Bathroom (104)
Viewed
2:56
Videos (9)
Viewed
Other (1712)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (282)
Viewed
Amenities (40)
Viewed
Beach (14)
Viewed
Family Suite (24)
Viewed
Junior Suite (31)
Viewed
Pool (43)
Viewed
Presidential Suite (32)
Viewed
Dining (57)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
3.9 mi away
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun
#7 of 26 in Puerto Morelos
4.5 of 5 stars 5,621 reviews
0.3 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
5.0 of 5 stars 583 reviews
3.5 mi away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
3.7 mi away
Excellence Riviera Cancun
Excellence Riviera Cancun
#2 of 26 in Puerto Morelos
4.5 of 5 stars 10,187 reviews
5.1 mi away
Secrets Silversands Riviera Cancun
5.4 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
4.5 of 5 stars 10,479 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $201 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotwire, Expedia, Odigeo, Hotels.com and Cancelon so you can book your Now Jade Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay