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Azul Beach Resort & TUI Sensatori Resort Riviera Cancun

Traveler (9499)
360
Panoramas (98)
Room & Suite (1552)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front.
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Property amenities
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Bay View
Green
HOTEL CLASS

Location

Full view
Contact
Carretera Cancun-Puerto Morelos km 27.5 Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580 Mexico
Name/address in local language
Getting there
Cancun Airport10 mi
Cozumel Airport27 mi
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11,489Reviews
9,939Photos
2,504Q+A
100Room tips
Traveler rating
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Popular mentions
The Sensatori in Mexico is a superb holiday destination. The staff make your holiday so wonderful. Staff like Janet, Neil, Rolando, Padro, Mateo & Xavier all of the Zavala Resturant are unbelievable. The Mexican Resturant could be better, more like the pop up street market
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Review collected in partnership with this hotel
Lovely resort. Our room was huge and had 2 double beds and a jacuzzi. The room though was about ready for a refurbishment. The balcony was big with a chair and corner couch. The best balcony we’ve ever had. The hotel needs to sort out the practice of people getting up at
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Review collected in partnership with this hotel
This was one of the best holidays we have ever had,the Caribbean bar was the best the bar tenders [red waistcoat ]morning and afternoon brilliant,also Lucy was great recommending different drinks,there was also a young lad who was on the bar who moved to the beach for the back
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Review collected in partnership with this hotel
Not very handicap friendly. I personally fell twice while I was there. And I saw two other people fall. The flooring is not what I would consider safe when people are wet or even slightly damp or if there is even the smallest spot of water. Every staff member is fabulous! They
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Review collected in partnership with this hotel
Azul was the best all inclusive resort I have been too. The food drinks and service are top notch. We were at the hard rock in puerto Vallarta two weeks before azul and they are not even close. Azul is hands down far superior to the hard rock.
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Review collected in partnership with this hotel
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Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort & TUI Sensatori Resort Riviera Cancun
The Royal Suite at the Azul Beach Resort Sensatori Mexico
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort & TUI Sensatori Resort Riviera Cancun
The Luxury Jacuzzi Walkout Suite at the Azul Beach Resort Sensatori Mexico
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort & TUI Sensatori Resort Riviera Cancun
The Royal Suite at the Azul Beach Resort Sensatori Mexico
Professional photo exclusively commissioned by TripAdvisorAzul Beach Resort & TUI Sensatori Resort Riviera Cancun
The Luxury Jacuzzi Walkout Suite at the Azul Beach Resort Sensatori Mexico
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You can see down into the water if you go in knee deep but it’s not great. Take a boat from the beach to go snorkel about 250 yards off shore - it’s ok and better than nothing. The Fives has a much better beach if that’s what you are into.
1 vote
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Hi Lisa, only Starbucks has additional charge. Other bars and restaurants are part of the gourmet inclusive package. Kind regards!
0 votes
Hello We stayed at the sensitori three weeks ago in fact we have been there many times as we really like it. We always stay in the adult building number 2. Building three is classified as adult but sometimes we have heard young ones in there at busy times. but never at building 2. Which ' has the own adult pool and swim up bar . My advice would be to get a swim up room on the ground floor. In building number two. They are very private and you have all the facillies you need your own area of the pool a patio. Well furnished with loungers chair sofas and tables. Easy access to the pool bar and waitress service for your drinks. It cost more than the upstairs rooms but we really love it. Room service breakfast are excellent and well prepared and hot. We order fresh fruit plates cereal omlettes and bacon toast pot of coffee juices and eat in peace by our pool on the patio. I am not sure if the premium section is worth the extra quite honestly it seems mostly deserted when we go there. Highly recommend building two though The Caribbean resteraunts is excellent nice food and drinks. Tip The wine list they offer is not included in the deal. The house wines are quite nice and do not cost extra. We travel from Toronto Canada. On sunwings all inclusive packages I always buy the cheapest package and negotiate a swim up room at reception they usually give me an upgrade for 250 usd dollars for the week. But if it's busy you run the risk of swim up room not being available. I would call the hotel and chat with them. The mohito bar has the best drinks along with the a la carte resteraunts. Hope you enjoy your holiday.
1 vote
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The seaweed is blown out of proportion! It is cleared and when it was there was only a foot deep and laying flat - it doesn’t deter from the amazing beach. You don’t need to travel anywhere to find a better beach. You’ll love it 😍 ENJOY X
1 vote
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"Rooms have recently been refurbished and are very pleasant & spacious."
"Do tip the cleaner they do a great job and you do not see them it just magically is perfect when you come back to th3 room"
"The room was spotless and the housekeeping staff did a great job. "
"Premium all the way"
"Ground floor is a bit loud at night due to carts going back and forth replenishing stock to other parts of the property."
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PRICE RANGE
$267 - $896 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul sensatori hotel, by karisma hotel puerto morelosazul sensatori by karisma hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
435
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