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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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8,047 Reviews from our TripAdvisor Community

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Showing 7,551: English reviews
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Reviewed yesterday NEWvia mobile

The meal was excellent and only exceeded by the service we received in particular from our Waiter Jorge who was exceptional. He made the whole evening a night to remember. Thank you. If you choose a Playa Del Carmen vacation definitely look at the Azul Fives and enjoy a good meal and service at the Arezzo.

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Helpful?
Thank WBrian-Harrison
Brighton, United Kingdom
Reviewed yesterday NEWvia mobile

Luis tejero is such a friendly barman he really made our stay very lively, really attentive, amazing service. Really made sure we was happy with our drinks, our stay, and kept the part going as he knew that's what we wanted. Thank you luis! 5*

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Thank lmorfee
Reviewed yesterday NEWvia mobile

Had an amazing holiday at this amazing hotel but want to mention the Adult Pool waitress - Bettyna. She was amazing. A funny, happy lady who just wants to please. Thank you Bettyna for making our poolside experience so fabulous!

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Thank Lydia F
Whitby, United Kingdom
Reviewed yesterday NEW

I really enjoyed the company of the entertainment staff, they were really kind and helpful and encouraged me to join in the activities. Also there was plenty of things to join in to keep you busy durning the day.

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Thank jasmine k
Reviewed yesterday NEWvia mobile

Absolutely INCREDIBLE!! Beautiful Stunning Resort!! Bettyna is beyond the BEST SERVER EVER!! Love her ❤️Sonia is EXTRAORDINARY at cleaning our room!! Second time here - would come back again and again!!!

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Thank Shelly L
Reviewed yesterday NEWvia mobile

This was my first trip to Azul Sensatori and it was amazing. We came with a very large group and we were well taken care of. Alfredo, Luis, and Tejero were awesome getting us everything we needed. Also, Blanca, Nancy, and Uriel got us all the drinks in a very timely fashion. Lastly, Alex did a great job including our...

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1Thank Brian M
Sylvania, Ohio
Reviewed yesterday NEWvia mobile

This resort is heaven on earth. The food is wonderful and the resort is beautiful situated right on the beach. The staff works endlessly to ensure you have a great time. Luis, Valentine, Roberto, Nancy and Blanca at the pool. Alex in entertainment and Pepe making sure everything is just right behind he scenes. There is no better place to...

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Thank tsham1
Reviewed yesterday NEWvia mobile

This is our 7th visit to Azul Sensatori and it was another amazing trip. This time we came with a VERY large group (31!!) and had a trip we will never forget. Pepe, concierge, saw that we had dinners together and was beyond accommodating to our large party needs. Luis, James, Valentin and Roberto made each and every day perfect...

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Thank Michelle M
Toledo, Ohio
Reviewed yesterday NEWvia mobile

The staff at the prestige pool were the best at any resort we've been to! Luis, James, Valentin and Roberto made the stay so enjoyable! We will definitely come back to Azul Sensatori Mexico for our next trip to Cancun!

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Thank SaxeFamily1
North Battleford, Canada
Reviewed 2 days ago NEWvia mobile

We just finished our very first trip to Mexico and thoroughly enjoyed our experience here. Food and service at Spoons, beach grill and Caribbean restaurant was very good. The food at the Mexican restaurant was average but they did have quite the party atmosphere going on. Teens club kept our boys entertained with the pool table which was nice. Everything...

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Thank Smootchiee
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Smootchiee, Thank you for sharing your experiences; it was pleasure to read your review. We look forward to your next visit and we wait for you with open arms to welcome you back to the Azul Beach Resort Sensatori Mexico by Karisma.. Kind regards, Rolando Miravete General Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $310 - $1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya - Puerto Morelos
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travelers.
1,398 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're a couple and can spend a little bit more, the swim up rooms in the adults only building are great.”
Marion9_12, 2 days ago | Read review
“All the rooms are very nice I would recommend a room on the ground floor as you get a sunned more easily.”
maxabreu09, 3 days ago | Read review
“Adults only with swim up 2210. Or 2209”
263tellys, 3 days ago | Read review
“Spend the extra and get a swim up pool to your room”
vlebar, 3 days ago | Read review
“unsure unless they police their sunbed reservation policy”
paulday4482016, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question