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Azul Beach Resort Riviera Cancun

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Carretera Cancun-Puerto Morelos Km 27.5 Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (11979)
360
Panoramas (98)
Pool & Beach (2497)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Azul Beach Resort Riviera Cancun
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 42 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Beach Resort Riviera Cancun brings together spacious facilities with unlimited activities and services. Azul Beach Resort Riviera Cancun is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Bay View
Family
Languages Spoken
English, Spanish
13,952Reviews3,074Q+A100Room tips
Traveler rating
  • 9,359
  • 2,903
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  • 301
Time of year
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Popular mentions
Victoria C wrote a review Mar 4
Logan, Utah2 contributions1 helpful vote
I cannot put into words how wonderful my trip was! The staff were seriously all just amazing. They really are the best and sweetest people! I loved the activities with Gio, Luis and Isobel. I had so much fun doing archery, Spanish class, water aerobics and especially the Latin dance aerobics! So much fun!! The shows were great too! Great entertainers. Where do I begin with the waiters!? All of them were fabulous. Not a single complaint about the wait staff. I wish I remembered all of their names, but there were so many! All of them were absolute gentlemen, they all were so friendly, and hilarious! The fun conversations made us feel so welcomed and put us in such good moods! Literally I wish I had started a list of all their names. We ate at the Zavaz a lot and they were wonderful! There was one guy at the Mexican place who was so funny! And the people at the Siena and Tapas were so great too. I wish I remembered their names, but just know that any waiter you get, you will be taken care of. The staff who handed out towels, the bell boys and everyone else was amazing too! The bell boys were so helpful in getting us cars, and helped us out a ton! Shoutout to the front desk people (so helpful and friendly) and masseurs! When I see such wonderful staff who are so happy and nice, I really hope they are taken care of! Great reviews of the staff is what brought us to Azul Beach initially, and they absolutely did not disappoint. The people who work there are doing a splendid job and deserve a ton of credit. That is what makes a vacation reach exponential levels. Please go to Azul Beach because they really are such hardworking, awesome people. And I won’t fail to mention the beauty of the place! And delicious food! I love it there and I hope to go back!
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Karisma Hotels, Director General at Azul Beach Resort Riviera Cancun
Responded 2 days ago
Dear toricardon, Thank you so much for rating us with the 5 stars award and for taking the time to write such a GREAT review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests satisfaction have been worth it. Thank you very much for the special mention to all of the staff they are a very important part of your experience. We are looking forward to welcome you back again at Azul Beach Resort Riviera Cancun by Karisma, your Mexican Home. Sincerely, General Manager
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deezert wrote a review Mar 1
brooklyn, ny14 contributions8 helpful votes
I dont know where to start! This place really exceeded any expectations that I had. The grounds are beautiful and well kept. All of the staff is super safe and always masked. There is sanitizer everywhere and temperatures are checked at every restaurant. The weather is beyond gorgeous. The food is like going to really great restaurants with a wide selection. It’s not your ordinary all inclusive. The rooms are cleaned immaculately. Angel is my favorite waiter and I want to take him back to the US!!! Love love love him!! Blanca the pool waitress is a sweetheart! Enrique the waiter is a gem! Jose Luis is the best, sweetest, nicest beach waiter ever!!! Will miss these friendly faces that make this resort so accommodating!! Can’t wait to come back!!! Love, your preciosa girl!!!! ❤️❤️❤️
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Date of stay: February 2021Trip type: Traveled with family
1 Helpful vote
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Response from Karisma Hotels, Director General at Azul Beach Resort Riviera Cancun
Responded 2 days ago
Dear deezert, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests satisfaction have been worth it. Thank you very much for the special mention to the staff they are a very important part of the experience. We are looking forward to welcome you back again at Azul Beach Resort Riviera Cancun by Karisma, your Mexican Home. Sincerely, General Manager
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kkm15 wrote a review Mar 1
Huntington, New York10 contributions4 helpful votes
We spent 10 days at Azul. This was our 3rd stay. We weren't sure how it would be during covid, but desperately needed to get away. The resort is super clean and the staff is amazing and very responsive to your needs. Shout out to Karen and Valentin for organizing our stay. Erika (member services), she got it done! She always made sure we were happy. Miguel and Dorian always made sure we were all set up on the beach. The beach waiter, always smiling and happy! Thanks to Noel and Enrique, waiters in all of the restaurants and always took expectational care of us. Amalia always had the room super clean. But all the staff are exceptional. This is one of my favorite places to stay.
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Date of stay: February 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Karisma Hotels, Director General at Azul Beach Resort Riviera Cancun
Responded 2 days ago
Dear kkm15, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests satisfaction have been worth it. Thank you very much for the special mention to the staff they are a very important part of the experience. We are looking forward to welcome you back again at Azul Beach Resort Riviera Cancun by Karisma, your Mexican Home. Sincerely, General Manager
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Tara D wrote a review Feb 2021
Canton, Massachusetts10 contributions5 helpful votes
+1
Beautiful hotel with amazing staff! Bianca, Zivala&Miguel were the most amazing bartenders and wait staff. They were fun, kind and attentive! They also make the best drinks at the resort! Highly recommend it& very covid safe!!
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Date of stay: February 2021Trip type: Traveled with family
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Response from Karisma Hotels, Director General at Azul Beach Resort Riviera Cancun
Responded 4 days ago
Dear Tara D, Thank you so much for rating us with the 5 stars award and for taking the time to write a review of your experience at our premises. Thank you very much for the special mention to the staff they are a very important part of the experience. We are looking forward to welcome you back again at Azul Beach Resort Riviera Cancun by Karisma, your Mexican Home. Sincerely, General Manager
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Miranda H wrote a review Feb 2021
Miami Beach, Florida2 contributions2 helpful votes
Stayed for 8 days. Small resort. Super cute, exceptionally clean. Staff there are so nice and very responsive to guests needs. Adult pool bar is so fun. Blanca is a great bartender! Food is good. Food and beverage manager does an excellent job making sure all the guests are happy and taken care of. Beach was very windy during our stay, so we weren’t able to get in, but they do a great job with picking up the seaweed. Only thing that needs improvement are the daily evening shows and adding a disco would be fun too.
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Date of stay: February 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Karisma Hotels, Director General at Azul Beach Resort Riviera Cancun
Responded 4 days ago
Dear 714mirandah, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests satisfaction have been worth it. Thank you very much for the special mention to the staff they are a very important part of the experience. Thank you for your feedback which we will use constructively in order to improve our facilities and services. We are looking forward to welcome you back again at Azul Beach Resort Riviera Cancun by Karisma, your Mexican Home. Sincerely, General Manager
Read more
Previous
PRICE RANGE
$270 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul sensatori hotel, by karisma hotel puerto morelos, azul sensatori by karisma hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
435
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Frequently Asked Questions about Azul Beach Resort Riviera Cancun
Which popular attractions are close to Azul Beach Resort Riviera Cancun?
Nearby attractions include Croco Cun Zoo (2.2 miles), National Reef Park of Puerto Morelos (3.7 miles), and Unico Beach (3.0 miles).
What are some of the property amenities at Azul Beach Resort Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Azul Beach Resort Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Azul Beach Resort Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Azul Beach Resort Riviera Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Azul Beach Resort Riviera Cancun?
Conveniently located restaurants include Boquinete Seafood & Grill, Mangata, and Lola y Moya.
Are there opportunities to exercise at Azul Beach Resort Riviera Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Azul Beach Resort Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Azul Beach Resort Riviera Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Azul Beach Resort Riviera Cancun?
The staff speaks multiple languages, including English and Spanish.
Does Azul Beach Resort Riviera Cancun have any great views?
Yes, guests often enjoy the ocean view available here.