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Azul Beach Resort Resort Riviera Cancun

Traveler (10297)
360
Panoramas (98)
Pool & Beach (1752)
Certificate of Excellence

About

#8 of 31 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Beach Resort Riviera Cancun brings together spacious facilities with unlimited activities and services. Azul Beach Resort Riviera Cancun is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front.
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Property amenities
Breakfast included
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Green

Location

Full view
Contact
Carretera Cancun-Puerto Morelos Km 27.5 Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580 Mexico
Name/address in local language
Getting there
Cancun Airport10 mi
Cozumel Airport27 mi
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12,277Reviews
2,728Q+A
100Room tips
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Popular mentions
Giovanni Roberto y Alex did an amazing job at entertaining and guiding the pool activities throughout the day. Activities included dancing, water sports and exercising. The pools are well kept and cleaned daily. The food and service is amazing and really a gourmet experience for an all inclusive resort. I highly recommend the Spa experience one of the best that I’ve had! My only complaint would be that some pool side chairs are could use replacing as they are broken on the bottom. Unfortunately, due to climate change and global warming the ocean is covered in seaweed.
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Our experience has been fantastic. Giovanni, Roberto and Alex assured that we were well entertained and well animated at all times. Azulitos was also an excellent resource for my daughter, the staff there was thorough and thoughtful. The rooms were clean, as was the pool. The restaurants and waitstaff were completely on point The Whole time. My only complaints were the tubes dripping condensation on us during our tapas meal in Zavas, and the sargassum in the sea. We wish we had been notified in advance of its state. We encourage the increase of environmental actions in the facilities. Also, it’s time the government got more involved. This industry is the livelihood of millions of people. Overall, great resort experience. This is not your typical “all you can eat” hotel. First class...
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Wonderful service. Gio, Roberto, Alex are excellent staff members in charge of activities such as dancing and pool volleyball, they are very fun and attentive. The one issue with the hotel is you can’t swim in the ocean because of the seaweed and you are pretty isolated from everything. Other then that everything is great!
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giovanni, alex, robert. they are excellent entertainers, great at volleyball, and fun in general. the service was amazing. room service was great. zavaz is THE. best. the seaweed was a bit stinky but everything was overall amazing. i would 10/10 come back again.
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We have just come back from a fantastic weeks holiday and couldn’t recommend the hotel enough. We booked through TUI who were amazing throughout the whole time. Upon check-in we were taken to a room with food and drinks where staff came over with iPads to check you in. Very easy start to the holiday. Porters also took the luggage to and from the room. Room We were in block 4 (family block). Construction next door didn’t disturb us at all. Room was very big and had a jacuzzi under the window. Food/drink Definitely a 5* for the food. We ate at the Mexican, Caribbean and Italian restaurants. All very good. We also had the buffet numerous times over the week and there was always a good variety. Everything was very clean and staff very attentive. Hand sanitiser was offered everytime you went into a restaurant. There were also stations with coffee to go so you could take it with you to the pool. Room service is also included which we pre-ordered a few times over the week. Arrived warm each time and was presented nicely. Only food downside was the TUI meal in the tapas restaurant on the Monday night. It was 14 courses so you would expect taster portions however there was far too much food. They could have cut the portions in half and we would have still been full! Very good selections of drinks at the bars and the staff are very friendly. Pools 4 Pools including 1 pool which was adults only and 1 for the premium section. Adults/premium section had proper mattresses on the beds, the rest of the sun loungers were plastic. Seemed plenty of sun loungers. Jet lag meant we were at the loungers before 7 each day and the adults section filled up not much longer after this. If you leave towels down before 7am security will remove and take them away. Each pool also has a swim up bar. Staff Every single member of staff couldn’t have been more helpful. Staff would say hello anytime you walked past and were always very attentive in restaurants and bars. Beach Beautiful beach that is sadly covered in seaweed at the moment. Not the hotels fault at all and they’re doing everything they can to remove it. Overall we felt the hotel was a 5* and would recommend to everyone.
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PRICE RANGE
$247 - $886 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul sensatori hotel, by karisma hotel puerto morelosazul sensatori by karisma hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
435
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