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Carretera Cancun - Playa del Carmen, Lotes 1-5 Manzana 5, Super Manzana 12, Puerto Morelos 77580 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (15377)
Pool & Beach (3835)
Room & Suite (1885)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ocean Coral & Turquesa
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 38 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
Spanish
Hotel links
Special Price:20% Off Limited Time Only
16,671Reviews3,155Q+A100Room tips
Traveler rating
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Popular mentions
Jennifer wrote a review Yesterday
6 contributions
+1
Went to Ocean Coral and had an amazing time - the service was the best I have ever received. Angel cen Briceno was our server for multiple dinners and he went above and beyond every time. He was supported by Carlos May, Franky Bar and Henry Garratero in the privilege lounge - the food was also superb. Our days at the pool were made special with our service provided by Ricardo at the Adult pool and Luis made sure we had the exact chairs we wanted every day. I had a massage by Lupita who did an excellent job and was a highlight of the trip. The staff here truly went above and beyond to make our vacation unforgettable.
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Date of stay: October 2020Trip type: Traveled with friends
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sabwjz wrote a review Sep 2020
Ohio32 contributions51 helpful votes
Hotel's Favorite
Overall the resort was great. They did an excellent job considering the COVID restrictions and limitations. The following amenities were closed due to COVID/occupancy restrictions: the gym, the nightly theater, at least one restaurant per night, and dining in the premium lounge except for one night per week. Overall the food quality was very good. The service in the sit down restaurants was very hit and miss. It seemed like it really depended on what wait staff was working at any particular time. They use an APP (really just a website link) to do all of the restaurant booking which is much nicer than having to stand in lines to make reservations. My tip would be to make your reservation on the APP as soon as it opens, I think 8am. The hotel grounds were very well maintained. We did have a tropical storm pass along the coast which churned up a bunch of seaweed that closed the beach for a day. The staff does a great job of keeping the beach mainly seaweed free but the adjoining beach areas are largely covered in seaweed. The ocean isn't very clear in this part of the Yucatan. We did the premium package which I think was worth it if for no other reason for the free room service. Lunch options were limited to either the one buffet or the bistro at the priveledge pool so we did room service alot. The drinks were good and they did have top shelf liquor which was supposed to be for priveledge only but that didn't seem to be restricted from what we saw. The resort is running at 30% capacity per country law and is very quiet. Things picked up Friday and Saturday night as they are bringing in locals I'm assuming at a discount rate but things still were pretty quiet. Overall the staff did an excellent job and we'd like to say a special thanks to Richie at the priveledge pool for the great service and special drinks.
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Date of stay: August 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Ocean Hotels, Director General at Ocean Coral & Turquesa
Responded 3 weeks ago
Dear Guest sabwjz Thank you for choosing your vacation at Ocean Coral & Turquesa. We greatly appreciate your excellent feedback and let us know that we have done our best to successfully finalize your stay. Thank you for taking the time to write your comments on this page. Our best intention is to give you the facilities to make your reservations, as easier for you as us too. Remember that we work hard to you have a great vacation and enjoy the best of our services. We will send your congratulations to the departments and staff involved in making you and your family have a great vacation. We look forward to your son return, to offer our best to you have a great experience again on The Ocean Coral & Turquesa
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Carline wrote a review Yesterday
1 contribution
Roberto, Zuriel and Michelle were very great with us. The food was very good, we really appreciate their services. We also went to Route 66 with Zuriel, was perfect. Thanks for your smile....... . 👏🙂
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Date of stay: October 2020Trip type: Traveled as a couple
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Sonya S wrote a review Yesterday
4 contributions
Everyone went out of their way to make our visit outstanding. Reaort is not at full staff but Angel cen Briceno in the Privelege Lounge along with Carlos May, Franky bar and Henry Garretson made every meal memorable. Ricardo at the adult pool kept the drinks flowing all day. And Luis made sure our chairs and cabana were ready everyday.
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Date of stay: October 2020Trip type: Traveled with friends
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ashpsyche wrote a review Yesterday
Paso Robles, California86 contributions34 helpful votes
+1
We arrived at 11pm, so there was no wait for check-in. We were upgraded to a room with an ocean view, which was pretty cool! The resort is gorgeous. The room was beautiful clean and cool. We had a dehumidifier sent up to the room, which I would strongly suggest that you do. It works quite efficiently and pulls liters of water from the air and makes it much more comfortable. The guys that stock the mini-bar notice what you're consuming and they make sure you're always stocked up with all the liquid refreshment you need. They have fun activities scheduled every day and entertainment every night. Upon arrival, we toured all the pools and decided that we liked the quiet adult pool, so we were there every day. The first day, the Pool Concierge Jose Luis Cen introduced himself. He wasn't exaggerating when he said that he would take care of our every need during our stay. Wow...! This guy hustles around all day long and makes sure you are comfortable and happy. This is the first All-Inclusive I've visited where I was brought fresh, dry towels after every rainstorm hit. Jose Luis reserved our chairs for us daily so we never had to deal with any of the chair reserving headaches that occur at most resorts. Another hard-working guy at the Adult pool is Ricardo Poot. There was a LOT of drinking going on at the adult pool and Ricardo kept up with our every request and introduced us to quite a few new, funky drinks we've never tried before. This guy only gets 1 day off a week, and he spent some of his day off going into town and picking up Fireball whisky for us so we can drink Fireball shots poolside! I LOVE these guys! Another guy you will see poolside is Francisco Gomez. He'll hook you up with any dive/snorkel/tour experience you're looking for. Francisco was nice enough to sit and share some of his culture with me for a few minutes. Although sometimes, it's little things, all the things that these wonderful people do that make you feel welcome and like a part of their family really add up and make me want to return soon. The breakfast buffet was better than any of the other all-inclusives that I've experienced. Hot and crispy potato triangles, crispy bacon, fried potatoes w/chorizo (YUM!), eggs perfectly cooked to order and my favorite, a fruit bar, where if you don't want one of those plates with an assortment of fruits and melons, etc... they will make you a plate full of fresh-cut pineapple! Our favorite server at the buffet is Cinthya. She is so friendly, takes great care of us and makes us feel like we're with family. <3 The Sensai restaurant was yummy, fun and we really enjoyed the show. The ribeye steaks at the Villa Marina were absolutely freaking delicious. Then... We saw the guys at the next table diving into their 2nd rib-eye steaks.... Wha...? Oh heck yes! If you're still hungry, they bring you a 2nd, perfectly-cooked ribeye steak and baked potato! Just as I'm wrapping my head around the ability to eat ribeyes every night, we dined at the Italian restaurant and had 2 perfectly-cooked, tender-as butter Filet Mignons! We ate ice cream at the ice cream shop before and after dinner every night. The ice cream is delicious and I discovered that frosted flakes are an excellent ice cream topping! We had a great time at this resort. All the staff were absolutely amazing!!! Overall, this is a great resort!!! I am definitely coming here again and bringing a bunch of friends!
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Date of stay: October 2020
Cleanliness
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Sleep Quality
Room Tip: Ask for an ocean view room. It's an absolutely beautiful view!
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2 Helpful votes
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PRICE RANGE
$136 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean coral & turquesa hotel puerto morelos, ocean coral and turquesa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
591
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Frequently Asked Questions about Ocean Coral & Turquesa
Which popular attractions are close to Ocean Coral & Turquesa?
Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (2.7 miles), and Unico Beach (2.0 miles).
What are some of the property amenities at Ocean Coral & Turquesa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Ocean Coral & Turquesa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ocean Coral & Turquesa?
Yes, free parking is available to guests.
What are some restaurants close to Ocean Coral & Turquesa?
Conveniently located restaurants include Lola y Moya, Mangata, and Cafe Layla.
Are there opportunities to exercise at Ocean Coral & Turquesa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Ocean Coral & Turquesa have an airport shuttle?
Yes, Ocean Coral & Turquesa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ocean Coral & Turquesa?
Yes, dry cleaning and laundry service are offered to guests.
Does Ocean Coral & Turquesa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Ocean Coral & Turquesa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Ocean Coral & Turquesa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.