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Carretera Cancun - Playa del Carmen, Lotes 1 - 5 Manzana 5, Super Manzana 12, Puerto Morelos 77580 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (16637)
Pool & Beach (4084)
Dining (1815)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ocean Coral & Turquesa
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 43 hotels in Puerto Morelos
GreenLeaders Gold level
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Family rooms
Smoking rooms available
Good to know
Languages Spoken
Hotel links
Special Offer:Exclusive Early Bird Deals -25%
18121Reviews3340Q+A100Room tips
Traveler rating
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Popular mentions
Kimberley R wrote a review Yesterday
Leominster, United Kingdom7 contributions
Don't believe the negative reviews. We were very worried about our booking having read the mixed reviews for this hotel, but all the negativity has been proved wrong. Ok so we had an issue with the room when we arrived, ground floor room smelt damp and was surrounded by vegitation, but we got on to TUI and the hotel moved us in the same day no problem. The food has been great including the buffet, I can't understand how people can complain. Drinks service by Jemima has been excellent, she is a very hard worker and very attentive. Brilliant time had by all.........
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Date of stay: January 2022Trip type: Traveled with friends
Rabshd wrote a review Jul 2021
10 contributions7 helpful votes
Hotel's Favorite
We have stayed at a couple of H10 resorts before but this was our first time at Ocean Coral and Turquesa, upon the recommendation of a couple of people we know. We are glad we went. Our welcome to the resort was friendly and informative. We stayed in a one-bedroom oceanfront room. The view was spectacular! We really liked the layout of the resort - it was easy to get around the entire property. Many of the staff went out of their way to be helpful and accommodating. Jose Luis Cen, the privilege beach concierge, knew exactly where we wanted to sit on the beach and set up our chairs for us each day. Ever was a waiter in the Privilege restaurant as well as at the Bistro and got to know us pretty well by the time our stay was over. Gustavo was a waiter in the Privilege restaurant and I don't believe I have seen a waiter who is as enthusiastic and attentive as he was. As mentioned in a couple of other reviews, the seaweed was definitely an issue, but the resort seemed to work tirelessly to keep it in check. We enjoyed our stay so much we are returning to the resort in October of this year!!
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Date of stay: May 2021
7 Helpful votes
Response from Ocean Hotels, Director General at Ocean Coral & Turquesa
Responded Jul 10, 2021
Dear guest Rabshd Your comments are very essentials for improving our services, thank you for sharing with all our future travelers from all over the world. We hope to have you back soon ! Sincerely Ocean Coral & Turquesa Family members
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Amy Z wrote a review Yesterday
1 contribution
We loved the Privilege lounge. Angel Cen Brieeno, Brenda Capitan, Maynor and Irving are AMAZING!! The last night we were there Angel set up a very special dinner service, picked everything from our wine to the food and we are so grateful!! They made our trip so very special. I’d suggest you do your research as you will be approached to buy into an opportunity. We had a few issues that were disappointing especially since we paid for upgraded service. First, we did not receive towel cards when we checked in, so getting beach towels was a task. Second, we never saw our ‘butler’ who was supposed to take care of anything we needed, never even met him. Third, making reservations was a hassle until we realized that the Privilege Lounge can make reservations for you at any restaurant on the resort. To be honest, because of the service and friendly atmosphere at the Privilege Lounge we would rather just take every meal there. The service was PHENOMENAL!!!
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Date of stay: January 2022Trip type: Traveled as a couple
Megan P wrote a review Yesterday
1 contribution
Bernabe and Vincent at the pool bar were great!! Always went above and beyond !! Come and see them !! Thwy made us the best drinks in Mexico Frankie too!!one of the best resorts we’ve been too. The food is fantastic, the privilege was definitely worth it. Everyone we met at the resort was so nice! From room service to Excursion!
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Date of stay: January 2022Trip type: Traveled with family
Lynne wrote a review Yesterday
Vancouver, Canada1 contribution
We are here now for 2weeks. Booked deluxe junior suite ElBeso Jose Luis Cen looked after us as beach concierge. He was very friendly and accommodating. Everyday he made sure we had our lounges and towels. Very pleased with the service and adds to our enjoyment.
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Date of stay: January 2022Trip type: Traveled as a couple
$136 - $347 (Based on Average Rates for a Standard Room)
ocean coral & turquesa hotel puerto morelos, ocean coral and turquesa
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
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Frequently Asked Questions about Ocean Coral & Turquesa
Which popular attractions are close to Ocean Coral & Turquesa?
Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (2.7 miles), and Unico Beach (2.0 miles).
What are some of the property amenities at Ocean Coral & Turquesa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Ocean Coral & Turquesa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ocean Coral & Turquesa?
Yes, free parking is available to guests.
What are some restaurants close to Ocean Coral & Turquesa?
Conveniently located restaurants include Mem AL Mare, Cafe Layla, and Boquinete Seafood & Grill.
Are there opportunities to exercise at Ocean Coral & Turquesa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Ocean Coral & Turquesa have airport transportation?
Yes, Ocean Coral & Turquesa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ocean Coral & Turquesa?
Yes, dry cleaning and laundry service are offered to guests.
Does Ocean Coral & Turquesa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Ocean Coral & Turquesa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Ocean Coral & Turquesa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.