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Ocean Coral & Turquesa

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Ocean Coral & Turquesa
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10,373 Reviews from our TripAdvisor Community

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Showing 7,907: English reviews
Munich, Germany
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

Another amazing vacation in Mexico. 1a Hotel! Nothing to complain about! TOP Service, beach, hotel, room & food!!! There is only a little thing to mention that we had WiFi problems the whole week - but since we were on vacation and didn't have to be available 24/7 we survived :-)

Helpful?
Thank Katie19021980
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

Regarding this hotel.... its a very mixed bag!!!! Having just finished two very enjoyable weeks here our experience generally has been very good and would report that the infrastructure of the hotel is most definitely 5 star, immaculately maintained, spotless room with a good wi-fi connection available at most times, combine this with excellent facilities and you are well on... More 

Helpful?
Thank PODnPOOK
Mérida
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

This time we went for a wedding celebration. I feel that the hotel in general is a good option (if you like the All inclusive hotels), with very confortable rooms and many options for enjoy the time. The view in the beach is the best and the hotel try to conserve natural vegetation in some parts, good for they and... More 

Helpful?
1 Thank Flor R
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Flor R, It has been a privilege to have you as our guest at Ocean Coral & Turquesa. With reward we read that your experience was satisfactory and that you enjoyed our facilities,and the all inclusive offer. Thank you for your preference and for taking the time to share your comments on this site. We hope to have another... More 

manchester
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

This hotel has very friendly and helpful staff. We were allocated a room over the party pool, which was noisy for us, we asked to be moved and was moved to a quieter room two days later. The best restaurant for us was the Italian followed by the Carribean, (great rib eye steak). There is always plenty of choice in... More 

Helpful?
2 Thank 4or5star
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Thank you for choosing our resort for your vacation. We truly regret to read that there were some issues that were not good for you during your stay. Please receive our most sincere apologies On the other hand, we are glad to know that we were able to provide a change in order for you to enjoy your vacations and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Everything was great! The staff were nice Gabriella at the pool bar was lovely she kept the drinks flowing the room was clean nice view I didn't bother getting premium because what I always get is a captain and coke and that was part of the all inclusive the food was good, some nights when they were closing they even... More 

Helpful?
1 Thank Ruth D
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Ruth D, It was an honor to have you as our guest at Ocean Coral & Turquesa. With reward we read that you had a great experience at our resort and enjoyed our delicious dining options and the excellent service provided by all our staff. Thank you for taking the time to share your experience on this site We... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This was an amazing trip that I went on with one of my friends. The rooms are very well maintained and the staff was super engaging and polite. We had no troubles finding our way around. The bar staff are very good at their job, especially a man named Gustavo at the swim up bar. The pools were very clean... More 

Helpful?
1 Thank kendrashannon28
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear kendrashannon28, Thank you very much for chosing Ocean Coral & Turquesa as the host for your holidays and for sharing your excellent experience with us. It is a great pleasure knowing that you had a wonderful time at our resort and were satisfied with our facilities and delicious food and drink offerings, as well as the great service provided... More 

Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Gustavo at the swim up bar is the best! He had drinks ready for us before we could even ask. He was friendly and fast and made the best drinks. I also recommend the short rib at the blue moon restaurant. So delicious!! They had live shows every night and lots of entertainment. There were also lots of areas to... More 

Helpful?
3 Thank _sarahleanne9891
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear sarahleanne9891, Thank you for choosing our resort as the host for your past vacations. We are thrilled to know that your past visit to our resort was enjoyable and that you had a good time at OCT while enjoying the great variety in our offer. We are greatly thankful that you took a little bit of time to share... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

We just returned home today from a 4 night stay. My husband took 10 of his sales reps on a vacation here. A trip they had earned, so we weren't looking to stick them in an average place. Not sure why this place gets bad reviews. We had an EXCEPTIONAL stay. So let me give you the real run down....... More 

Helpful?
6 Thank Lindsey T
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Lindsey T, Thank you for choosing our resort as the host for your vacations. We are pleased to know that you had a fantastic experience while staying with us and enjoyed our facilities and services. It is also rewarding to know that the performance of the mentioned members of our staff was great. We appreciate that you took the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

We just got home today from going with some friends and we're very pleased with the resort. Rooms, restaurants, and pools were all very nice. Gabriela Castillo went above and beyond to make sure we were taken care of while enjoying our days by the pool. She had an awesome personality and always willing to help us. She made our... More 

Helpful?
1 Thank Molly S
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Molly S, We want to thank you for taking the time to post your review at this site. It is good to learn you had a great experience during your stay also for letting us know gabriel did a great job with you be sure we will let her know about this post. We really appreciate your comments Thank... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

The entertainment staff was great, specifically Diego and Augustine make my trip very memorable. They really helped spread word of all of the activities going on and made it very fun. They were also very friendly.

Helpful?
1 Thank Lizzie L
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Lizzie L, Thank you for choosing Ocean Coral & Turquesa as the host for your vacations. its rewarding to know that you specially appreciated the great atention provided by diego and augustine from our entertainment team be sure that we will let them know about their great job done. We want to thank you for taking the time to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communites. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more   less 

Additional Information about Ocean Coral & Turquesa

Address: S.S. 12, Mza 15, Lote 1-5 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $182 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Coral & Turquesa 4*
Number of rooms: 591
Reservation Options:
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Also Known As:
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral And Turquesa
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#4 Family Hotel in Puerto Morelos
#8 Business Hotel in Puerto Morelos
#9 Romantic Hotel in Puerto Morelos
#12 On the Beach Hotel in Puerto Morelos
#12 Spa Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travelers have asked, with answers from Ocean Coral & Turquesa staff and other travelers.
1,600 questions
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Questions? Get answers from Ocean Coral & Turquesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Near the lobby is the best option for a good room”
 of 5 bubbles FlorR_12, 2 days ago | Read review
“Privilege package highly recommended and worth the money”
 of 5 bubbles kendrashannon28, 3 days ago | Read review
“Choose 4th floor for oceanview. Buildings 8,9,10 close to lobby and restaurants”
 of 5 bubbles JDGraves, 5 days ago | Read review
“Excellent views of the ocean.”
 of 5 bubbles 180tamarav, 5 days ago | Read review
“Elevators didn't seem accessible so if stairs are an issue, be aware.”
 of 5 bubbles 926jessec, 6 days ago | Read review
5 of 5
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