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Carretera Cancun - Playa del Carmen, Lotes 1-5 Manzana 5, Súper Manzana 12, Puerto Morelos 77580 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
29 people are viewing this hotel
Expedia.com
$328
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Free cancellation until 03/20/22
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Official Site
$250
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Free cancellation until 03/27/22
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Priceline
$338
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Free cancellation until 03/19/22
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Booking.com$392
Hotels.com$328
Agoda.com$329
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (16338)
Pool & Beach (3997)
Dining (1681)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ocean Coral & Turquesa
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 43 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish
17799Reviews3275Q+A100Room tips
Traveler rating
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Popular mentions
Jim A wrote a review Oct 25
Maine196 contributions19 helpful votes
We stayed 1 week mid October. Our package was the standard, garden view ground floor. We did not upgrade to privilege. We found the staff to be very accommodating and helpful in every way. You will get slightly hassled to attend a time share presentation, but after 2 firm "no's", they let us be. Our room was very humid and musty-however within 10 minutes of asking we had a dehumidifier-I highly recommend you get one it made all the difference-it fills quickly so drain often and clean the filter. We had a king size bed and plenty of fullsize pillows, bed was comfortable. No issues with hot water at any time, the shower and tub drain kind of slow, not a big deal. TV is limited, CNN for news and 2-3 other english channels. Mini fridge stocked daily (2) Sol Beers, 4 waters, and pepsi/orange soda. We spent most of our time at the Chill pool that has the swim up bar-best bartender on site no doubt Gustavo-always a smile and a drink ready for you by the time you got there. We spent 1 day at El Beso Adults only pool, much quieter, and Ricardo was very kind and helpful there. Restaurants- buffet for breakfast, typical resort buffet with plenty of choices, we were not disappointed. Lunch was either at burger/dog stand by chill pool or at the buffet-again, we weren't disappointed and found plenty to eat. Dinner-we ate at Mexican, Italian, Steak/Seafood, American (Route 66), Sensai/Japanese, and the buffet. The best for us was the Steak/Seafood (Villa-Marina), the worst was Route 66 (too noisy and food was not very good). Overall, for a AI resort the food was very good especially with having so many choices. Currently the only restaurant that requires a reservation is Sensai (Japanese Hibachi). As usual go early to find a spot by the pool, towels are placed early-we were fortunate to find spots every day. Entertainment is limited-no real shows the entire week we were thee, mostly music, videos on a large screen and karaoke. The daily entertainment team are active and fun for a laugh. Drinks are not watered down-but if you want a specific brand for your drink you have to ask for it, every time. For reference, as noted we were not "Privilege" but were able to drink liquors such as: Jack Daniels, Jim Beam, J&B Scotch, Cpt Morgans, Absolute, Smirnoff. At each bar you will easily see what is for "Privilege" guests and what everyone else can drink. Beer is on tap, Dos Equis. Privilege gets beers in cans. Currently to upgrade to Privilege there are 2 levels-level 1 is $35 per person per day, and Level 2 (which includes a personal butler) is $65 per person per day. I personally don't think Privilege is worth it, others do....we had a great time and would return to this resort.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: rooms closest to center of resort are best to limit walking its a big resort
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1 Helpful vote
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Rabshd wrote a review Jul 2021
6 contributions2 helpful votes
+1
Hotel's Favorite
We have stayed at a couple of H10 resorts before but this was our first time at Ocean Coral and Turquesa, upon the recommendation of a couple of people we know. We are glad we went. Our welcome to the resort was friendly and informative. We stayed in a one-bedroom oceanfront room. The view was spectacular! We really liked the layout of the resort - it was easy to get around the entire property. Many of the staff went out of their way to be helpful and accommodating. Jose Luis Cen, the privilege beach concierge, knew exactly where we wanted to sit on the beach and set up our chairs for us each day. Ever was a waiter in the Privilege restaurant as well as at the Bistro and got to know us pretty well by the time our stay was over. Gustavo was a waiter in the Privilege restaurant and I don't believe I have seen a waiter who is as enthusiastic and attentive as he was. As mentioned in a couple of other reviews, the seaweed was definitely an issue, but the resort seemed to work tirelessly to keep it in check. We enjoyed our stay so much we are returning to the resort in October of this year!!
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Date of stay: May 2021
Value
Service
2 Helpful votes
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Response from Ocean Hotels, Director General at Ocean Coral & Turquesa
Responded Jul 10, 2021
Dear guest Rabshd Your comments are very essentials for improving our services, thank you for sharing with all our future travelers from all over the world. We hope to have you back soon ! Sincerely Ocean Coral & Turquesa Family members
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Sandy T wrote a review Oct 25
7 contributions3 helpful votes
Jose Luis Cen was amazing, he works to please the customers and he keeps the beach service top notch and simply amazing!!! The resort is beautiful and highly recommend! Pool and amenities top notch Excellent food, great place to visit!! Drinks are delicious!
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Date of stay: October 2021Trip type: Traveled as a couple
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ratskiNeoga_Illinois wrote a review Oct 24
Neoga, Illinois3 contributions2 helpful votes
Jose Luis Cen is excellent at the adults only pool. Very attentive to your towel and chair needs, look him up when you are staying at the resort. He will make sure you have everything you need for the pool area. He made sure we had chairs and pool floats.
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Date of stay: October 2021Trip type: Traveled with friends
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Melanie M wrote a review Oct 24
Midway, Pennsylvania7 contributions
+1
The grounds are beautiful. The service has been impeccable! Ricardo learned our names immediately and worked tirelessly to keep our drinks filled both on the beach and at the pool. Staff is super attentive!
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Date of stay: October 2021Trip type: Traveled with friends
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PRICE RANGE
$136 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean coral & turquesa hotel puerto morelos, ocean coral and turquesa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
591
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Frequently Asked Questions about Ocean Coral & Turquesa
Which popular attractions are close to Ocean Coral & Turquesa?
Nearby attractions include Croco Cun Zoo (1.4 miles), National Reef Park of Puerto Morelos (2.7 miles), and Unico Beach (2.0 miles).
What are some of the property amenities at Ocean Coral & Turquesa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Ocean Coral & Turquesa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ocean Coral & Turquesa?
Yes, free parking is available to guests.
What are some restaurants close to Ocean Coral & Turquesa?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Ocean Coral & Turquesa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Ocean Coral & Turquesa have an airport shuttle?
Yes, Ocean Coral & Turquesa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ocean Coral & Turquesa?
Yes, dry cleaning and laundry service are offered to guests.
Does Ocean Coral & Turquesa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Ocean Coral & Turquesa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Ocean Coral & Turquesa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.