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Secrets Silversands Riviera Cancun

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8,943 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 8,236: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 3, 2014 via mobile

Overview: My wife and I stay from 23 jan - 3 feb 14. We stayed in the preferred club Honeymoon Suite (3421). The is a fantastic young couples/adults hotel in the Secrets chain and it offers a lot but the thing that stood out for us was the service, food and accommodation. I hope the breakdown helps provide a good... More 

Helpful?
7 Thank ShazRicky P
Monroe, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 3, 2014

We loved our stay at Secret Silversands. Totally worth it. All staff are amazing. The bell boy was prompt and reliable with our luggage. The receptionist was polite and very helpful. The cleaning crew did a wonderful job. The room was always done beautifully. The bed had every day a different decoration. The bartenders are awesome! Happy to serve you... More 

Helpful?
6 Thank Joelweiss
Oregon City, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

Had a tremendous stay. rooms were roomy, clean and beautiful. Balconies were secluded and had a napping couch. But the food was the best part. Every meal was exceptional, no matter which restaurant you chose. Service was also exceptional, from the bellmen to the bartenders to the pool wait staff. We wanted to walk and the beaches allowed us to... More 

Helpful?
3 Thank Timothy P
Chicago, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 3, 2014

This was our first visit to this resort after staying at a different Cancun resort last year. What a difference! This place is great. It is exceptionally clean. The rooms are well appointed. Service is excellent. We went here because there were a lot of people who thought the food was excellent. I am not going to say it was... More 

Helpful?
2 Thank Keith R
info_sesrc, Social Media Coordinator/eConcierge at Secrets Silversands Riviera Cancun, responded to this review

Dear Keith R, We appreciate the time that you have invested on writing an overview of your stay with us. We are glad to read that you have enjoyed our staff’s attentive service and facilities. We are also delighted to know that you have enjoyed so much our Resort, that you will highly recommend it. We hope to have the... More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2014

This is our favourite resort, for the food, drinks, location, amenities and especially the staff. This was our 4th time and we brought 53 of our closest friends and family to enjoy it with us. Everyone had an amazing time. People could not believe the quality of the food, drink, entertainment and service. The wedding specialists were fantastic and when... More 

Helpful?
2 Thank ColetteBrown
Houston, Texas
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

We spent a wonderful relaxing week here being pampered, waited on and well fed. The room, preferred club, restaurants, pools and beach were lovely. The staff were generally helpful and polite. We did have an issue with wifi in our room and this was not resolved well, eventually we were treated to a couples massage and spa treatments as compensation.... More 

Helpful?
1 Thank MaryMickMolly
info_sesrc, Social Media Coordinator/eConcierge at Secrets Silversands Riviera Cancun, responded to this review

Dear MaryMickMolly, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. It is always nice to read a very good review and also a feedback. We are truly glad that you enjoy your suite and our excellent food. Once again, we appreciate... More 

Carp, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 3, 2014

We stayed at the resort Jan25-Feb1, 2014 and had a great time. We have been to many other 4-5* all inclusives in the past, and this did not disappoint. The rooms and restaurants are beautiful, as are the grounds. The beach is good for a long walk but isn't fantastic for swimming, but we knew that going in (we didn't... More 

Helpful?
1 Thank thanniman
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

We had a wonderful time. The weather was lovely, the service was excellent, very friendly staff, clean rooms and property, and an overall relaxing experience. Mabi kept our room spotless. Juana gave an excellent massage and Guadalupe pampered us with a mani/pedi at the spa. Pedro at Ratatouille and Alfredo at Seaside were superior servers at the restaurants. Portofino has... More 

Helpful?
1 Thank Kristy C
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 3, 2014

This resort is all about you. From the moment you arrive until the time you leave the employees treat you great. A special shout out to Carlos in the lobby area and Miguel in the activities area. Carlos went out of his way to see that we felt special. We spent five nights and six days,01/14/14-01/19/14, with three other couples... More 

Helpful?
1 Thank robydoby04
Farmington Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 2, 2014

We just returned from another very enjoyable visit to Secrets Silversands. We attended the wedding of our neighbor's daughter. The resort handled the wedding very nicely. All those attending (44) commented on how nice the resort is and what a wonderful place for a wedding. Special thanks go out to Angel (bellman), Natalio (World Cafe), Felipe and Vanessa (waitstaff at... More 

Helpful?
2 Thank parskip1
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $273 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
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