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Secrets Silversands Riviera Cancun

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8,955 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 8,245: English reviews
Montreal, Canada
2 reviews
4 of 5 stars Reviewed April 8, 2015 via mobile

It's almost a 5 star but no beach. Therefore you lose a star. Super clean hotel and respect to all the cleaner working hard everyday to clean up that beach. They should be the ones getting all the tips. They have a wonderful chef called Denis Radoux is French and responsable for the wonderful food you eat at all the... More 

Helpful?
Thank Freshx
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Freshx, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We will share your wonderful comments with team as we are certain that they will be glad... More 

Gatineau, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

To make this short: -Awesome resort big but not too big -Great Staff -Fantistique service -Food simply OMG!!! (you will take a pound a day) :-) -Activities are OK (the usual except the bike tour...a MUST and it s free) -Beach only downside but it"s like that pretty much everywere in riviera maya this year -Drinks holly cow they have... More 

Review collected in partnership with this hotel

Helpful?
5 Thank dufoup3
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings dufoup3, It is a pleasure to read through such a detailed overview of your visit to Secrets Silversands. We sincerely appreciate the time invested on writing this review. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. We sincerely look forward to welcome you back on... More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 7, 2015

We stayed at the Secrets Silversands from march 28th to april 4th. We chose this hotel because the reviews were extremely consistent: excellent staff, food, service, amenities and rooms, with one downside, being the beach. Being extremely rare for a hotel to have so much consistency in the reviews, we were more comfortable going with the Secrets Silversands rather than... More 

Helpful?
10 Thank William Y
Marina E-concie... S, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings William Y, It was a pleasure both to welcome you and to read through your detailed review of your visit to Secrets Silversands. We sincerely appreciate the time invested on sharing your impressions. We will share your wonderful comments with our team, especially with Edith Juan and Enrique as we are certain that they will be glad to read... More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

My wife and I went to Secrets Silversands a year ago and we loved it. The facility is ultra modern, there are plenty of restaurants to choose from (they are all great), and the service is spectacular. If you can go to the spa for a couples massage, we would recommend it. If you go to the spa, you get... More 

Helpful?
1 Thank Jpnk3
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Jpnk3, Thank you for taking the time to write and share your experience at Secrets Silversands. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Kind regards, Marina Rojas E-Concierge / Social Media Coordinator info.sesrc@secretsresorts.com More 

Mount Pearl, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 7, 2015

Our experience at Silversands was wonderful! Highly recommend this resort. We love the opportunities this resort offers: on-resort activities and also proximity to off-resort tours. Distance from airport: 1/2 hour - recommend asking at airport for a Greenline taxi (bit more $ if you choose private instead of group). Also about 1/2 hour from Playa del Carmen if you like... More 

Helpful?
7 Thank trish-doug
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings trish-doug, It is always a pleasure to read such detailed and positive reviews from our guests. We sincerely appreciate the time invested to share your comments with us and the TA community. We will share your wonderful comments with team as we are certain that they will be motivated by your remarkable notes. We sincerely look forward to welcome... More 

Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

My husband and I just came back from Secrets Silversands. This was our second time at Secrets and we do not regret it! We went before to Secrets in Huatulco and both resorts exceeded our expectations. Great facility, delicious food and excellent service! We will definitely try another Secrets in the future ! We booked an all day trip to... More 

Helpful?
Thank YolandaOntario
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings YolandaOntario, Thank you for taking the time to write this review and for sharing your recent experience at Secrets Silversands. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Kind regards, Marina Rojas E-Concierge / Social Media Coordinator info.sesrc@secretsresorts.com More 

Toronto, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 6, 2015

We landed in Cancun from Toronto by West jet at 12.30pm and were at the resort by 1.45pm. The check-in was quick and Fernanda covered all aspects in a polite and professional manner. We had booked Room of the Day which was on 3rd floor with a pool view. Room was very nice and comfortable throughout our stay - no... More 

Helpful?
4 Thank Jitender M
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Jitender M, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Thank you for posting such a great note about your recent stay at our resort. We... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were treated by my husband's company to a 4 day trip to Secrets. We were blown away by the service we received. In four days we were not told "no" once. Our waiters were very attentive and when there was a discovery that a customer really liked something, they would just deliver it to our table. We had all... More 

Review collected in partnership with this hotel

Helpful?
4 Thank Randy L
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Randy L, Thank you for taking the time to write and share your recent experience at Secrets Silversands. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Kind regards, Marina Rojas E-Concierge / Social Media Coordinator info.sesrc@secretsresorts.com More 

Kelleys Island, Ohio
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 6, 2015

My husband and I just returned from one week at this remarkable resort. Everything exceeded our expectations!! The grounds, the pools, the room, the food, the service, the people ..... all first class! We travel quite a bit and have never experienced such a relaxing, care free holiday! Oscar took care of us at check-in with a friendly, welcoming smile.... More 

Helpful?
2 Thank rhrbt
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings, It is a pleasure to read through such a detailed overview of your visit to Secrets Silversands. We sincerely appreciate the time invested on writing this review. Thank you for posting such a great note about your recent stay at our resort. We will share your wonderful comments with team as we are certain that they will be glad... More 

Hearst, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

If your looking to book at this resort, do it!! You will not regret it!! Where to start, everything at this resort is exceptional from start to finish!! From the restaurants, to the pool, to the rooms, just wow, but what makes this resort outstanding is the ENTERTAINMENT TEAM, they are simply amazing and work hard everyday to make your... More 

Helpful?
2 Thank Cynthia C
Marina R, E-Concierge at Secrets Silversands Riviera Cancun, responded to this review

Greetings Cynthia C, Thank you for your nice remarks! It is always a delight to receive reviews acknowledging the hard work performed by our friendly yet professional staff. We look forward to welcome you back and keep adding Unlimited-Luxury® experiences to your life! Kind regards, Marina Rojas E-Concierge info.sesrc@secretsresorts.com More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $280 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
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