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Secrets Silversands Riviera Cancun

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Traveler (11601)
Pool & Beach (2595)
Room & Suite (2194)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“ratatouille”(379 reviews)
“veranda bar”(349 reviews)
“main pool”(1,264 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Secrets Silversands Riviera Cancun
Special Offer:Rates up to 40% off
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Offers from Secrets Silversands Riviera Cancun
Special Offer:Rates up to 40% off
Hotel deals
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Nearby Hotels
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (11,730)
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10,752 results
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2,244
617
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7,583
2,244
617
201
107
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All reviewsratatouilleveranda barmain poolanna bananaentertainment staffsilver sandsel patiopreferred clubworld cafejuan joseroom servicebarracuda barseaside grillour honeymooninfinity poolother resortspartial ocean view
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1 - 5 of 10,752 reviews
Reviewed yesterday via mobile

We really enjoyed our stay in the preferred area! We made friends with five other couples that stayed in the rooms close by ours. Philippe was our pool bartender, what a fabulous job on remembering our names and drinks! Our first night at Bordoux we...More

1  Thank sharpsherry17
Reviewed yesterday

May 5th we spent a week at Silversands to celebrate our 50th wedding anniversary.The staff and service were wonderful.Victor and Sergio made dining a special event for us.Our meals were exceptional and the waiters Edgar and Andreas were great. Upon arriving at the resort our...More

Review collected in partnership with this hotel
Thank karenp844
Reviewed yesterday via mobile

Stayed here last month for four nights before a tour of the Mayan sights. It is a large hotel with many pools and gardens. We were put in the ‘privilege club’ which meant we had access to the lounge with top end drinks. The room...More

2  Thank SweePug
Reviewed 2 days ago

My wife and I just returned from a week stay at Secrets Silversands. First, the one negative. If like us you enjoy relaxing on a beautiful beach you will be extremely disappointed. The beach is 'dinky' to say the least and was covered with piles...More

Review collected in partnership with this hotel
Thank Mario T
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded yesterday

Dear Mario T We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Silversands Riviera Cancun. We are overjoyed to read that you have enjoyed your stay, especially the resort restaurants and the resort staffs. Please...More

Reviewed 2 days ago

My husband and I stayed at this resort at the beginning of the year for our honeymoon and it was amazing! Every staff member was friendly and helpful The food at every restaurant was delicious. We had a problem with our room when we arrived...More

Thank melrkw2018
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded yesterday

Dear melrkw2018 Thank you for taking the time to share such a detailed overview of your stay. Our guests’ feedback is truly appreciated in our constant commitment to improve our standards of service. We hope to welcome you back soon, so as to have the...More

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Most Booked Properties in Puerto Morelos, Mexico
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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$257 - $465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$257 - $465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (11601)
Pool & Beach (2595)
Room & Suite (2194)
Dining (1285)
Family and Play Areas (58)
Amenities (36)
Business Center & Event Rooms (33)
Questions & Answers
Ask a question
JakiMaria
May 16, 2018|
AnswerShow all 2 answers
Response from Amy J | Reviewed this property |
I found it on their website .
0
Votes
jp5863
May 16, 2018|
AnswerShow all 5 answers
Response from Kat C | Reviewed this property |
If you visit in summer months when it's hot and sunny you need to get up early to "secure" the spot under gazebo as the shaded space is limited and it gets "reserved" early. Preferred beach is mainly under the palm trees so... More
0
Votes
Liz H
May 16, 2018|
Answer
Response from DowntownMinneapolis |
I can't remember which night, but I do know they have a Talent Night. Work with Entertainment Team the day you arrive and you could probably really wow the rest of the resort guests that night.
0
Votes
Room Tips
"We stayed in building 2,but all of the rooms are pretty much the same;location is the only difference."
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"Bar should be upgraded; closets should also be updated. The television should definitely be replaced."
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"we stayed in 2419 we had a view of the ocean, nice jacuzzi that we could sit in and still see the ocean..."
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"Though not a conventional swim-up, I highly suggest getting one. Beyond convenient"
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