We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Hacienda Morelos

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hacienda Morelos
Hotel Hacienda Morelos
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

328 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 218: English reviews
Champaign, Illinois
Reviewed 1 week ago

My daughter and I arrived for our reservation on Nov. 19, 2016, but the hotel was closed for renovation! I had made our reservation in September with Hector - he said nothing about upcoming renovations or the hotel closing. And I was never contacted about our reservation being cancelled. The people at the hotel on Nov. 19 said that Hector...

 Report
Helpful?
1Thank Karen C
Denver
Reviewed October 17, 2016

My wife and I were supposed to stay here 3 weeks from now (Nov 5th- Nov 12th 2016). I called Expedia to get some more details only to find out second hand that they are doing renovations and we are going to be re-directed to another hotel. We had personally checked out Hacienda Morelos our last time to the area...

 Report
Helpful?
2Thank sean s
Reviewed August 31, 2016

The hotel has potential, but comes off as past its prime, doing the minimum necessary for unkeep and being lazy given its apparent lack of competition. It's true that there was Wi-Fi, AC units, free parking and the hotel is beachfront, but the spaces all felt rundown and uncared for, like time had taken its toll on a maybe a...

 Report
Helpful?
Thank Amy R
Opp
Reviewed August 10, 2016 via mobile

We stayed here last month for a short vaca. For the price, we thought it was perfect. It was spotlessly clean, the AC worked and the bed was good. Of course, the view was beautiful. We also enjoyed the free breakfast every morning. The location was perfect, we walked to town everyday. The hotel also has a dive shop that...

 Report
Helpful?
3Thank Robin L
Washington DC, District of Columbia
Reviewed July 28, 2016

Our room was poor. The door knob to the balcony was broken. There were holes in the wall where a TV used to be. The safe did not open. The bathroom had a tiled floor, but no towel for the floor or bath mat and the shower was not closed, so the floor was dangerously wet. We asked for towels...

 Report
Helpful?
Thank MSSwhy
Angel262, Gerente at Hotel Hacienda Morelos, responded to this review

Thank you for your opinion.

Ft Myers Beach, Florida
Reviewed July 13, 2016

We entered Puerto Morelos with no reservations. We only researched places before coming to town. We visited a couple other hotels and decided on Hotel Hacienda Morelos. It is very close to the town's square and was good enough for a night. The night's stay was 1100 pesos or approximately 63 USD. They Do Not take credit cards. Our room...

 Report
Helpful?
4Thank Anthony S
Arlington, Texas
Reviewed July 3, 2016

We stayed a week and loved this beautiful view from our room. The employees were extremely sweet. Love you Carlos and the guys from the bar, restaurant. We went snorkeling and fishing and had a great time. It was very humid in May but the pool was nice, wish it had steps going into it, as I'm overweight with bad...

 Report
Helpful?
2Thank faye b
Festus, Missouri, United States
Reviewed June 26, 2016

Very friendly staff, no hot water, room was clean but outdated . Constant repairs on facility. Don't pay the full price use a discount booking. Quiet place to relax in this village. Not the big night life of cancun.

 Report
Helpful?
1Thank Keith Y
London
Reviewed April 11, 2016

The hotel has seen better days. It has comfortable but basic rooms in need of refurbishment. From the smallish entrance hall, there is a bar and restaurant, and then a nice terrace. The terrace overlooks a small beach and the Caribbean, so the location is the real bonus, with the coral reef in the distance and many birds flying past....

 Report
Helpful?
1Thank Diomedia
Angel262, Gerente at Hotel Hacienda Morelos, responded to this review

Thank you for your opinion we will work about the service in the meals, we are remodeling the rooms. We apreciatte very much your opinion.

Pembroke Pines
Reviewed March 27, 2016 via mobile

My husband and I needed to spend one night close to the airport in Cancun. This was a last minute decision. We used a site to find express deals and chose an unknown hotel that this site claimed as three stars, comparable with Holiday Inn Express and Sheraton. After paying we found out it was this hotel. We checked its...

 Report
Helpful?
1Thank Soraya M
Questions? Get answers from hotel staff and past guests. Ask a question

418 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (196)
Viewed
Pool/Beach Area (31)
Viewed
Bathroom (12)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (27)
Viewed
Dining (8)
Viewed
Family/Play Areas (1)
Viewed
Other (59)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (156)
Viewed
Beach (12)
Viewed
Deluxe Double Beds (29)
Viewed
Deluxe King (28)
Viewed
Pool (13)
Viewed
Dining (20)
Viewed
Standard Double Beds (28)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (13)
Viewed
Pool/Beach Area (14)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Puerto Morelos hotels
0.2 mi away
Hotel el Moro
Hotel el Moro
#15 of 26 in Puerto Morelos
256 reviews
0.7 mi away
Hotel Arrecifes Suites
Hotel Arrecifes Suites
#16 of 26 in Puerto Morelos
67 reviews
2.0 mi away
Acamaya Reef
Acamaya Reef
#18 of 26 in Puerto Morelos
100 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
641 reviews
1.1 mi away
Hotel Marina El Cid Spa & Beach Resort
1.6 mi away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#9 of 26 in Puerto Morelos
7,423 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Find sun soaked tranquility. A secluded haven nestled on white sand beaches in an all year long summer. Expansive views to the Caribbean Sea and just a few yards from the second world largest coral reef barrier. A refuge for those travelers who knows where to experience an affordable and Idyllic Caribbean vacation. Come discover the essence of Hacienda Morelos, with relaxed tropical interiors and an intimate terrace emanating sensations that are timeless, unforgettable and passionately low-key. A peaceful hotel situated in the down town of this vibrant coastal village and less than a few steps walking from one of the most beautiful beaches in the Mexican Caribbean. ... more   less 

Additional Information about Hotel Hacienda Morelos

Address: Av. Rafael Melgar Mza.2 Lote 5, Puerto Morelos 77580, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $74 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Morelos 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity and HotelTravel.com so you can book your Hotel Hacienda Morelos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Morelos Hotel Puerto Morelos
Hacienda Morelos Puerto
Hotel Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#17 On the Beach Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Hacienda Morelos staff and other travelers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Hotel Hacienda Morelos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“call ahead to make sure of what your going to get room wise”
 of 5 bubbles O3359MKseans, Oct 17, 2016 | Read review
“Maybe try to get a walkout room to the pool.”
 of 5 bubbles 176anthonys, Jul 13, 2016 | Read review
“ground floor is best for access to car park and beach.”
 of 5 bubbles KayDee-Essex, Mar 24, 2016 | Read review
“ask for rooms downstairs if you want direct access to pool.”
 of 5 bubbles 565alejandrap, Mar 18, 2016 | Read review
“Take a 2nd floor room.”
 of 5 bubbles MelvaP436, Mar 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay