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Sarova Shaba Game Lodge

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294 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Nairobi, Kenya
1 review
5 of 5 stars Reviewed June 30, 2014

very fantastic place, imagine an 8km drive into the desert and all over a sudden you come to a hidden lodge in the green woods,the birds, monkeys and not forgetting the view of the nearby river...then the staff make everything soo homely...Mr.Mathenge,Mr.mwanzia,Ashley,you guys are the set pacers in this service industry. exellent!!

Helpful?
Thank MDexons T
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We thank you for taking time to share your experience during your recent stay with us. On behalf of the entire team at Sarova Shaba, we are pleased to note that you enjoyed your stay and pleased with our services. It's encouraging to note and I applaud some of my team members who you have mentioned as stars... More 

Wimbish, Essex, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2014

Great destination, personally i would stay a weekend and immerse yourself in the nature and wildlife in and around the lodge. Service was excellent from all staff. Food was great with a wide selection of choice, drinks prices were fair too. After a long day out the pool and surroundings would completely unwind and relax you. Would i go again... More 

Helpful?
1 Thank Liam T
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Allow me to take this opportunity to thank you for taking time to give us your feedback. My team is happy to hear that your stay was outstanding within the serenity of nature and wildlife. I note our food, service and pricing was to your expectations. Am glad we made your stay more than memorable and look forward... More 

Norwich, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2014

Everything was fantastic, it is on the river and the lodge grounds are teeming with wildlife before you even go to the reserve. The restaurant was on the first floor with lovely views, the staff are amazing. The food is unbelievably varied and delicious even for us veggies. The staff are amazing, the pool was lovely, Kenya is the best... More 

Helpful?
1 Thank karenannawhite
Memphis, Tennessee
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 18, 2014

My hubbie and I stayed here two nights while with a "Trips" group doing a Kenyan Safari. The property itself is lush... like an oasis that appears in the middle of a rocky desert. It has a wonderful meandering pool, and a great buffet .... and the best thing about the buffet is the cheerful "Magic Salad Chef, Stephen" who... More 

Helpful?
1 Thank LeighTennessee
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear. Guest, We are humbled to note that your stay at Shaba was more than memorable. Shaba is a hidden secret on an Oasis with natural springs meandering through the lodge serenity. We do appreciate your recognition on Stephen who was able to charm you with his salads throughout your stay. The Management and I take this opportunity to thank... More 

Nairobi, Kenya
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 6, 2014

Sarova Shaba is great. However I would recommend anyone who is big on service to go during the off peak season. Having visited the beautiful Sarova Shaba when it was low season I could tell that the staff were really struggling over the Madaraka day break to make all their guests comfortable. At one point our waiter forgot that she... More 

Helpful?
Thank Muthoni P
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We take this opportunity to thank you for taking time off to visit us during the Madaraka weekend celebrations. We appreciate your feedback and note your concerns where we fell short of our service delivery hence my team has since addressed the same. We are delighted to note your room experience and the opportunity to see the crocodiles... More 

Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

We had a problem with our booking when we got to the lodge, but one kind and ever smiling gentleman, Mr. Moses, took care of us in a matter of minutes. He would walk around greeting guests and enquiring on their wellbeing. His professionalism in customer care with a smile is what would have me visit Sarova Shaba again. Remember,... More 

Helpful?
1 Thank Erick M
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for having visited us and taking time to give us feedback. My apologies for your booking reservations though I note our very own Moses was at hand to meet you and resolve the issue promptly. We are glad you enjoyed your stay in Shaba and Hope to host you again in the not so distant future.... More 

Redlands, California
Level Contributor
562 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 339 helpful votes
5 of 5 stars Reviewed June 3, 2014

After driving through small towns in northern Kenya with nothing that appeared habitable, then driving a number of miles down a so-so dirt road in what appeared to be a nearly lifeless desert, we arrived at an oasis called the Sarova Shaba Lodge and it is almost unbelievable what is there, compared to anything else around it. The area is... More 

Helpful?
1 Thank Robert C
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Sir, My team and I take are glad to note that your entire stay was hospitable and refreshing. Despite the location being semi arid, we appreciate there is a lot to offer in game and the ever inquisitive monkeys. Am happy to note that Stanley did exceed your expectations. We take great pride in our staff and shall recognize... More 

Nairobi, Kenya
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 24, 2014

visited this place in Christmas 2012. as soon as we walked the receptionist and the concierge welcome you warmly. i loved the cottage like rooms right by the river and so calm. i had the rooms on the upper floor which was better as the view is undisturbed. food buffet had a lot of variety.. i loved the massage areas... More 

Helpful?
Thank misstee28
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for your wonderful comments on our hospitality, ambience, food service. Am glad that my entire team made your stay memorable and we shall have the opportunity to host you again during this festive season 2014. Thank you. Best regards More 

mpls
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed at the Sarova Shaba Game Lodge for 2 nights while on a trip to the area in May 2014. Unfortunately, tourism in down in Kenya for a variety of reasons so the lodge was not full. However, we had friendly staff and great service at the Sarova. I have stayed here a few times before and it is... More 

Helpful?
1 Thank mary m
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, My team and I take this opportunity to thank you for taking time again to visit your preferred Lodge Shaba. We feel honored that we do make a difference in ensuring our guests are delighted more so yourself where your experience was exceptional. We note your valuable good feedback on Food, service, room ambience and general atmosphere- Asante... More 

Nairobi, Kenya
Level Contributor
1 review
5 of 5 stars Reviewed May 14, 2014

My wife and I had a great time here. Friendly and helpful staff, efficient service, clean facilities and surroundings ... great experience overall. We especially enjoyed the Bush Dinner, coupled with game drives to the nearby reserves (once you pay the conservation fees at Shaba, you have access to Samburu & Buffalo Springs). Travelling here by road accords you the... More 

Helpful?
Thank mutahi
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guests, Many thanks for taking time to give us feedback. We are glad we put a smile on you both. Am happy to note you do realize the infrastructure to Shaba is perfect and the scenery is amazing. The road to the lodge is so easily accessible hence an opportunity to come see what we offer. I hope we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Sarova Shaba Game Lodge

Address: Valley Road, Shaba National Reserve 00200, Kenya
Location: Kenya > Eastern Province > Shaba National Reserve
Price Range: $152 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Shaba Game Lodge 5*
Number of rooms: 85
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Also Known As:
Sarova Shaba Game Hotel Shaba National Reserve
Sarova Shaba Game Lodge Kenya/Shaba National Reserve
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