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Sarova Shaba Game Lodge

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Sarova Shaba Game Lodge
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310 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Reviewed November 12, 2014 via mobile

Spent 2 lovely nights ..Upon arrival we were welcomed by very friendly staff and on learning we were honeymooners,they immediately upgraded our room to a very lovely suite.There are four of those at the establishment. This is a very serene getaway especially for couples and all rooms face the 'mighty' Ewaso Ngiro River.The surrounding area park is quite dry and...

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Helpful?
Thank John J
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, It was indeed our pleasure to host you both on your honeymoon. We feel honored to have hosted you for the 2 days you spent with us. My team and I are delighted that our staff were friendly and called you by name. This just shows the level of engagment they have embraced to provide personalized service to...

perth
Reviewed November 5, 2014

I stayed 2 nights but I wish it could have been longer,a lovely peaceful place with great views across the river,food was wonderful you couldn't fault the staff,very helpful and friendly with everything..Room had all the things to make it all more wonderful.The game parks were so easy to get too I saw some amazing animals.

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Helpful?
1Thank PerthJill
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you very much for giving us the opportunity to host you during your 2 days trip. We are delighted to note that everything from our rooms, wildlife and general ambience exceeded your expectations. My team and I look forward to hosting you both in the near future. Kind regards

Reviewed October 31, 2014 via mobile

This is an Oasis in the desert. Lovely rooms, spectacular views. The river, that river ... Oh and With excellent customer service. Thank you Sarova. I'll definitely come back. And the 8 km drive from the main road was a good experience.

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Helpful?
Thank Charles O
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent stay with us. We appreciate your feedback. Thank you for the excellent comments on customer service and general ambience. I applaud my team for the exemplary service displayed. We look forward to your return visit to Sarova Shaba. Kind regards

Nairobi, Kenya
Reviewed October 21, 2014

Overall a great hotel with great staff and a pleasant room. Upon arrival the first thing you will notice is pleasantly scented towels presented as soon as you step out of your vehicle (mine was a small tour bus). That first impression continued throughout my stay. The hotel was well organized to manage a number of different tour groups while...

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Helpful?
1Thank Michael M
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, I take this opportunity to appreciate your valued feedback. We are delighted that your stay with us was memorable and exceeded your expectations. I note our services, food, friendly staff amongst others made your stay worthwhile. we look forward to hosting you once again in the near future. Kind regards

Nairobi, Kenya
Reviewed October 21, 2014 via mobile

Had an awesome weekend gateway with friends here and the ambience, staff and activities where all amazing. I will surely visit again. Moses was also amazing, friendly and a great host. Loved the setup too

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Thank Saisi S
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to give us your feedback. Am delighted to note that you had a great time with us at Sarova Shaba.We feel honored to note one of our team members exceeded his expectations during your stay.This shows our seal to exceed guest expectations thus ensure they depart happy. We hope we shall have the...

Basildon, United Kingdom
Reviewed October 20, 2014

Wonderful hotel, beautiful location and wonderful people. The above just says it all. We felt so welcome after being greeted with a warm flannel after out incredibly long journey. Who wants a view of the sea when you can have crocodiles in a river :-)

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4Thank kerry1274
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to review our Lodge. We appreciate and thank you for choosing Sarova Shaba for your stay and safari. We are glad the welcome experience was welcoming and a refreshing experience as mentioned. Nice to note the crocodile vieweing was a great site view for you too. Once again we trust will shall host...

Nairobi, Nairobi, Kenya
Reviewed October 13, 2014

This place is magical, from the welcome cold towels, the juice, Gladwell who is so welcoming. The environment with streams of water flowing all through the lodge. The restaurant is ideally located. The food just amazing from Steve's special salad which took me to 7th heaven quite literally, Kaleb was awesome at the grill with those grilled lamb chops with...

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1Thank ChegeD
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to give us your valued feedback more so visitng us here at Shaba. We are humbled and happy to note you enjoyed your stay with us. I note the concerns raised on Pool ambience and communication expectations were below standard. I will personally review to resolve them to ensure we continously maintain our...

Reviewed October 4, 2014

I had a wonderful time at Sarova Shaba. The Suite was beautiful and clean and the view of the river was amazing. The staff called me by name without introductions as soon as I arrived and onwards. That was a nice touch. The Sarova safari guide was pleasant and knowledgeable. I left two items at the hotel and they sent...

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Thank Cocosakata
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, We take this opportunity to thank you for staying at your preffered Lodge. Am grateful for your valuable feedback especially where you mentioned the following: Staff calling you by name & our guide being very knowledgeable amongst others. However i note we did not live up to your expectations on pool ambience and general communication on activities. We...

Salisbury
Reviewed September 21, 2014

The hotel staff are very welcoming and can not do enough for you, the housekeeping manager is a people person and thinks nothing of having a drink with you and asking your opinions on the hotel and how they can improve your stay. I stayed on a Saturday night and had a dinner in the bush this was an excellent...

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Helpful?
Thank 422jason
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for sharing your experience on Sarova Shaba. My team and I are delighted to receive your valued comments on services offered. Thank you for special mention on staff. House keeping Manager who all have exceeded your expectations through exemplary service. Am glad to note the various wildlife and our wifi strength did add value to your...

Nairobi, Kenya
Reviewed September 17, 2014

Disclaimer: I didn't spend a night at Sarova Shaba, but am sure I'd have loved it! We were only passing by with my group for lunch from yet another beautiful hotel in Samburu. If the service we received is the same throughout, then i'd say, it ranks highly! Shaba is one of those places you go to unwind and relax...

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Helpful?
Thank CaroWahito
RonnieKithinji, Manager at Sarova Shaba Game Lodge, responded to this review

Dear Guest, Thank you for taking time to give us feedback. We do appreciate your time to visit the Sarova Shaba. Am glad that you enjoyed your short stay noting we are easily accessible and trust that you shall make time to visit us in the future. Kind regards

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Near Sarova Shaba Game Lodge

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Sarova Shaba Game Lodge

Address: Valley Road, Shaba National Reserve 00200, Kenya
Location: Kenya > Eastern Province > Shaba National Reserve
Price Range: $182 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Shaba Game Lodge 5*
Number of rooms: 85
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Also Known As:
Sarova Shaba Game Hotel Shaba National Reserve
Sarova Shaba Game Lodge Kenya/Shaba National Reserve
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Questions & Answers

Here's what travelers have asked, with answers from Sarova Shaba Game Lodge staff and other travelers.
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Questions? Get answers from Sarova Shaba Game Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Purpose for more than a night”
 of 5 bubbles E1239KImargaretm, 3 weeks ago | Read review
“Get some bread from the buffet and feed the fish in the ponds, they love it.”
 of 5 bubbles 687kavim, 4 weeks ago | Read review
“if you want to see crocs, half of the rooms are on the "crocodile walk" side”
 of 5 bubbles carolinea417, Oct 19, 2016 | Read review
“all seems to be really good rooms”
 of 5 bubbles jasonsouza1, Oct 18, 2016 | Read review
“All rooms are very good with lovely views of the river. Possibly ask for an upstairs room as you get a better breeze”
 of 5 bubbles IanShaw_60, Oct 2, 2016 | Read review
5 of 5
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