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Augill Castle

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Augill Castle
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497 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Edinburgh, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Nice breakfast and lovely library, but otherwise very overpriced and not for us. We had high expectations and found the whole place extremely unwelcoming and the service level lacking. We were sold by the rave reviews and wonderful website - so incredibly disappointed by the reality. Maybe we just caught the place at a bad time.

Helpful?
Thank 123openyoureyes
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My fiance and I recently stayed at Augill Castle with our photographer and makeup artist. We initially e-mailed the castle in advance to ask for permission to take a few photos for our pre-wedding photoshoot there and the reply was always prompt, welcoming and friendly. And not to mention helpful as well. When we arrived at the castle, we were... More 

Helpful?
Thank tiny_tumor
North Vancouver, BC
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely loved Augill Castle! It has the wow factor from the outside, and inside doesn't disappoint. However, it is not stuffy and formal like other castle hotels we have stayed at. This castle is a home and the guests are treated like friends. Seating is family style at two long tables, there are several luxurious lounges to sit in and... More 

Helpful?
Thank currie5
Toronto, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our three nights here were perfect for exploring the Dales National Park and it's easy to drive to the Lake District through Penrith. We were warmly welcomed and had a very comfortable room. But this is not your traditional B and B experience. Each room is truly unique; we never did work out when there would be heating. Because of... More 

Helpful?
Thank AusNZtraveler
1 review
5 of 5 stars Reviewed 3 weeks ago

A return visit as we like the relaxed nature of the place. Our kids love the playground, tennis and cinema. They always meet new friends to play with. Food is good, as are the platters on Sunday nights. Any issues are always quickly sorted and the staff are lovely.

Helpful?
Thank Ruby R
Cambridge, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We would highly recommend Augill Castle, having just spent a relaxing couple of nights there en route home from our holiday. Normally, we would never stay in a hotel with our four kids (too many of us to fit in, too formal, too stressful) but everyone had a brilliant time, because Augill is informal yet makes you feel you are... More 

Helpful?
Thank vicsterlou
Hampshire, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for three nights in August in the Little Castle, which offered more than enough room for our family of four (kids 11 & 14), including small kitchenette which meant we could keep food cool and prepare picnics for days out (the hotel staff kindly froze our ice packs each night). We liked the combination of our own space but... More 

Helpful?
Thank Kitten73131
cumbriancastle, Owner at Augill Castle, responded to this review

Hi Sharon Thanks for your review. The rattling boiler is now fixed and thanks again for bringing it to our attention, a part needed replacing. We're thrilled you enjoyed your time with us. The Little Castle is due for an overhaul this autumn so come back in the Spring and see how we've changed things. As for bar snacks -... More 

Chester
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly can we say what a lovely castle and a lovely home Augill is, also the staff were lovely and very friendly and any issue was rectified quickly but sadly it was not for us. It does say on the website it will not be for everyone and we are one of them. For the money we paid, £200 a... More 

Helpful?
Thank Susiepoos
Simon B, Owner at Augill Castle, responded to this review

Dear Susie Thank you for your fair and balanced review. You're right that it takes two to tango and not everyone dances to the same tune. We are, as you point out, a country house, a home that welcomes guests, rather than a hotel and we work hard to get that message across on our website and in our PR.... More 

Eaglescliffe
Level Contributor
206 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
5 of 5 stars Reviewed August 22, 2016

we stayed just one night for our wedding anniversary and the place is beautiful we stayed in the Gate House is excellent and has plenty of room, but the whole place is just fab! They promise that you are treated as a house guest and that's just how it felt, its not a hotel but a home that is a... More 

Helpful?
Thank DGY-Eaglescliffe
Simon B, Owner at Augill Castle, responded to this review

Thank you for your review. Interestingly, exactly the same things that made your stay special, the next reviewer thought detracted from their experience which just goes to show that we're all different and what a rich tapestry of life that makes. Our philosophy sums it all up: Is Augill right for you? Choosing somewhere to stay is more difficult than... More 

Lancashire
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Lovely area and grounds , even though it was raining. The afternoon tea was lovely. Sandwiches, scones and a selection of miniature cakes. Not over facing in the content which is great. Staff friendly and helpful. A lovely afternoon had by all and would love to go in the future if I was in the area.

Helpful?
Thank GemH1981
Questions? Get answers from hotel staff and past guests. Ask a question

261 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
Official Description (provided by the hotel)
Visit England five star accommodation, Augill Castle sits where the Yorkshire Dales meet the Lake District. Unlike anywhere you have ever stayed before, it is famously family friendly, relaxed and informal. Great for parties, weddings or for just being somewhere away from it all. Enjoy England's Guest Accommodation of the Year in 2009 and Sawday's Special Places to Stay Favourite British Hotel in 2010. ... more   less 

Additional Information about Augill Castle

Address: Augill Castle Kirkby Stephen | Cumbria the Lake District, South Stainmore CA17 4DE, England
Location: United Kingdom > England > Cumbria > South Stainmore
Price Range: $219 - $238 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Also Known As:
Augill Castle Hotel South Stainmore
Augill Castle England/South Stainmore, Cumbria
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