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Hilton Orlando Buena Vista Palace Disney Springs Area

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Traveler (2650)
Room & Suite (790)
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About

#6 of 8 hotels in Lake Buena Vista
Location
4.5
Cleanliness
3.8
Service
3.8
Value
3.7
Daily Resort Charge includes: Internet access: Disney Parks shuttle: daily sun-care product: float lagoon access including inner tubes: DVDNow rentals: notary services: 10% off food & beverage (excludes room service): 10% off cabana rentals. As an official Walt Disney World® Hotel, guests can now enjoy the Disney Early Entry benefit, allowing entry 30 minutes early to any Theme Park every day! That means you'll have even more time to experience the dazzling Walt Disney World® 50th Anniversary Celebration. Guests can also enjoy continuous shuttle transportation to all Disney theme parks, dine from five great options, including a grab-and-go market. Relax poolside and enjoy two large pools with private cabanas, a poolside restaurant, and a winding Float Lagoon with beach entry that the whole family will love.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids pool
Free shuttle or taxi services
Paid private parking on-site
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Private balcony
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book in Advance and Save up to 17%
3.5
7,244 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled close to Disney Springs, the Hilton Orlando Buena Vista Palace is celebrated for its inviting atmosphere and convenient perks like early park access and shuttle services. While the pool area and lazy river are hits among guests, some have voiced concerns over noise disruptions and maintenance issues. The hotel elicits mixed feelings on value and service, with commendations for spacious, clean rooms alongside criticisms for high costs and service inconsistencies. Despite its charm, travelers suggest that the hotel's experience may not always justify the expense.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Relaxing
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7244Reviews412Q+A100Room tips
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home233toronto wrote a review Feb 17
Toronto, Canada1 contribution
As usual the Hilton lately disappoints as I never get the room I book. Just checked in and book like 5 months ago because I’ve been here at this hotel more than half a dozen times and enjoy the resort/disney spring view. Don’t know what’s the point of picking king size bed with a view only to be given two queens with the crappiest view then get little to no help from front desk or on duty manager. Avoid rooms with epcot fireworks view unless you don’t care, about a good view or need two beds. I Got to stick with the Marriott chain they never let me down, lesson learned.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 1 week ago
Many thanks for our review. We regret to hear that we did not meet your expectations during your recent stay. We hope to have the opportunity to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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merpea wrote a review Nov 2023
Livingston, New Jersey5 contributions
Hotel's Favorite
Absolutely loved the Hilton. Steps from Disney Springs, free shuttle bus to the Disney World Parks, great buffet breakfast, comfy beds and great Customer Service. We had easy check in, and was greeted by Paul. He made sure the beds were feather free as I requested when making the reservation. We were on the 20th floor. Bathroom Shower had large shampoo/body wash /conditioner amenities, Crabtree and Evelyn. There was a safe and small refrigerator in the room, with free wifi. Beds were comfortable and towels were soft. We asked for towels once and, housekeeper, Blanca was very kind and gave us more, as well as emptied our garbage. We left the do not disturb sign on the door and no one bothered us. We were in Orlando to go to the parks. Fabulous Bus lines drives the guests from the hotels to all 4 Disney parks. The drivers were wonderful, sharing jokes and stories. They do not work for Disney, so tips were appreciated. The hotel provides a QR code to scan to make the daily reservations for the buses. Buses pick up at 730A by the game room. And then pick up comes either every half hour or 10 past, back to the hotel. We utilized Citrus 28 every, single day. I would say this is a mini store full of: ice cream, soda, water, liquor, breakfast sandwiches, salads, lunch sandwiches, soup ( chicken was yummy), yogurt, they make Starbucks drinks, health and beauty items, granola bars, cereal and much more. Plus they were opened at 6AM and closed at midnight. We stopped in every day for something and everyone was very kind. It was easy to charge to the room. Two mornings we went to Letterpress which was the hotel's restaurant. We had the delicious breakfast buffet. Different kinds of breads, sweet breads, yogurt, juice, cereal, waffles, eggs, sausage, fresh fruit, deli meat, overnight oats, bacon, and yummy omelet station. Yelitza the omelet attendant was very nice. Our "off" day we went to the pool. Pool towels are at the pool. The pictures on the website are a bit misleading. The main pool is directly next to the Pool Lagoon, or Lazy River. Tubes are available to float your stress away. There is a hot tub where I met some new friends. Plenty of seats, however on the weekend the pool was busier than one of the nights we came back from the parks and went in. We also had a great lunch at the Pool Bar. Sabrina recommended a smoothie, since I was very undecided. Disney Springs- Walk is less than 5 minutes. Out the back of the hotel to the over pass and to Disney Springs. You walk in by Earl of Sandwich ( YUM) and on the World of Disney Side. Walking to the other side of DS where more restaurants are, about a 10 minute walk, however if you are in and out of shopping it will take a while. Lyft/Uber: We didn't rent a car, so on the off time, we took a lyft to the Outlet Mall close by and to the Super Walmart to get snacks and water. DO NOT take the car service by the front desk. They say they are a taxi service, but they are a car service and charge a lot. I would stay here again, it was a lot less than staying directly at a Disney Property!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: See review for all information. If you have any questions, send me a note.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded Nov 30, 2023
Wow, thank you so much for the amazing review. We are so pleased to hear that you enjoyed our first-class service, exclusive Disney benefits and on-site amenities. We can't wait to welcome you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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B.Michelle A wrote a review Feb 17
Louisiana3 contributions
Room was cozy with a ceiling fan. The staff is what made this hotel special. The food, the bar, the breakfast… all of it. I highly recommend the guava margarita. Wow!!! Had a slight hiccup with valet but it was resolved right away. Would stay again 100% and recommend it to friends and family.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 1 week ago
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amy b wrote a review Feb 11
1 contribution
Great stay for a quick getaway! Had a wonderful view of Disney springs. The walk over was so easy and great to have the convenience of being so close. Marketplace has nice selection of sandwiches and quick snacks. The pool was wonderful!!! It was heated which was much appreciated.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 2 weeks ago
Many thanks for the outstanding review. We are so happy to hear that you enjoyed our walkable distance to Disney Springs and our on-site grab-and-go, Citrus28. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KBD87 wrote a review Feb 10
Arkansas1153 contributions
We recently stayed at the Hilton and it was our first off Disney stay. We have stayed in 11 different Disney properties and have always been reluctant to try anything non Disney but with no properties available, we were forced to give the Hilton a try. I can honestly say it surpassed my expectations in all areas. It is very comparable to a mid range Disney resort. There is a fantastic pool area with a lazy river, a nice sit down restaurant, a food court type area and a nice general store as well as numerous bars. The room was good, my only complaint was loud neighbors after hours and the fact that my side of the bed did not have an outlet to plug my phone in. The property is only a 5-10 minute walk to the entrance to Disney Springs and has their own bus system to the parks as well. The most impressive thing about the hotel was the staff. Everyone from check in to food service to the cleaning staff were superb. They were efficient, competent and friendly. If you have any reservations about staying off property for Disney we can vouch for this hotel
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 2 weeks ago
Thank you for your amazing review. We are so pleased to hear that our staff was able to make your stay regarding. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peggy C wrote a review Feb 4
7 contributions
Overall, we were disappointed with our stay at the Hilton Orlando Buena Vista Palace for a dance conference. Check-in was smooth but when we got to our floor, we were immediately hit in the face with paint fumes. When we opened the door to our room, the paint fumes were overwhelming. We ended up having to leave the balcony sliders open to help ventilate the room. Unfortunately, it was a very cold weekend in Florida (lows in the 40s). The bedding on the two beds was minimal - only one extra blanket in the closet so we had to call down for additional blankets to stay warm while sleeping. There was a damp bath towel folded up underneath the sink so that when the fourth person went to take a shower, there was no dry towel. The staff was quick to bring extra blankets and towels. This hotel failed to live up to the "luxury" accommodations that one equates with the name Hilton. There was shoddy workmanship all over the hotel - being able to see a gap between the drywall and the mounted metal plate near the elevators is just ridiculous for a 4-star hotel. For the price they charged for two nights, things like a room you can breathe in and sufficient towels and bedding shouldn't even be a concern. One positive is that there is a walkway to Disney Springs. If you are going to the Disney area, avoid this hotel and pick something less expensive. Odds are it will be nicer than the Hilton.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don't spend your money here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 3 weeks ago
Thank you for taking the time to write a review regarding your visit with us. It is always our intention to provide each guest with first-class, quality service and accommodations and when we fail to achieve our goal it is important for us to know. Your satisfaction is very important to us and we appreciate your feedback. Your comments will help us to improve our guest experience. We do hope to have the opportunity to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RV Traveler wrote a review Jan 2024
Surfside Beach, South Carolina10 contributions
I highly recommend this Hilton property. Entire team of associates were professional and helpful. Being an official Disney associated hotel, we found the shuttles to Disney excellent and efficient. We had a big family with 4 rooms and several young children. Steve, Rooms Manager was a tremendous help blocking our connecting and adjoining guest rooms. Front desk team was great and professional. We dined in LetterPress several times for dinner and breakfast. Service, food quality and presentation was top notch. I thought the omelet station was one of the best I’ve seen, giving diners the option to select from over 20 ingredients and then hand to chef. Bravo, well done. Pastries and bread items were obviously fresh and not a “convenience” item you find in many hotels. Citrus was one of the best supplied coffee shops I have seen, nice job. Lobby bar had several tasty drafts on tap and food there was also great. Rooms were well maintained housekeeping was excellent. The USB outlets bedside were broken in our room and others. Reported but never fixed. I am a Diamond member and can say I highly recommend this property
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Self parking lot a far walk, just pay $10 more and valet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 3 weeks ago
Thank you for your review. We are so happy to hear that you enjoyed our first-class service, 6 on-site dining options, and spacious accommodations. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William P wrote a review Jan 2024
Lutz, Florida221 contributions
Had a great quick weekend visit at one of our favorite weekend destinations. From the pre-arrival experience with Carolina for assisting me with the perfect room selection to the great conversations and refreshments with Mario and Ashley at the pool the stay was great. Room was fresh and clean and AC worked great. Thanks for a great stay. See you in a few months.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, Owner at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 3 weeks ago
Thank you for your outstanding review. And thank you for telling us about the great service Carolina, Mario and Ashley provided you during your stay, we will be sure to recognize them personally. We are looking forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ursula B wrote a review Jan 2024
2 contributions
This is a great hotel for families. Clean, bright & friendly staff. We love the pools, the location to Disney springs and the transfers to the parks. Everything was super convenient for a family visiting from overseas. We could see the park fireworks from our room at night which made it even more special
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 4 weeks ago
Many thanks for the amazing review! We are so happy to hear that you enjoyed our premium EPCOT Fireworks views and convenient location just steps away from Disney Springs. We hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria D wrote a review Jan 2024
19 contributions
I was looking for something nice and close to Disney Springs to see the Cirque du Soleil as well as downtown Orlando for a Magic Game. This turned out to be a perfect choice. Although the entrance was definitely nothing too special, once inside, the resort feel was all around. From a gorgeous pool area with a lazy river and sparking water/waterfalls to the well manicured grounds it was awesome. The buffet breakfast on the water was amazing and we appreciated the very well stocked food store for late meals and snacks. The walk to Disney Springs is so pretty and entirely above ground. The room was average but had a spectacular water view of the wedding chapel. Everything was spotless and clean. It was too cold for us to swim this trip (although northerners were enjoying the heated pool). We would like to come back to enjoy the pool!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 4 weeks ago
Thank you for your wonderful review. We are so happy to hear that you enjoyed our breakfast buffet at LetterPress and our walkable distance to Disney Springs. We hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$236 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buena vista palace hotel and spa, buena vista palace orlando, lake buena vista palace, buena vista palace hotel & spa
LOCATION
United StatesFloridaCentral FloridaLake Buena VistaLake Buena Vista
NUMBER OF ROOMS
1011
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON ORLANDO BUENA VISTA PALACE DISNEY SPRINGS AREA - Updated 2024 Prices & Hotel Reviews (Lake Buena Vista, FL)

Frequently Asked Questions about Hilton Orlando Buena Vista Palace Disney Springs Area
Which popular attractions are close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Nearby attractions include Disney Springs (0.6 miles), Luxury of Time by Diamonds International (0.7 miles), and The LEGO Store (0.4 miles).
What are some of the property amenities at Hilton Orlando Buena Vista Palace Disney Springs Area?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Conveniently located restaurants include Amorette's Patisserie, Blaze Pizza, and Earl of Sandwich.
Are there opportunities to exercise at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton Orlando Buena Vista Palace Disney Springs Area located near the city center?
Yes, it is 0.9 miles away from the center of Lake Buena Vista.
Are any cleaning services offered at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Orlando Buena Vista Palace Disney Springs Area offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Orlando Buena Vista Palace Disney Springs Area?
The staff speaks multiple languages, including English and Spanish.