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AJ Hotel & Spa

Overview
  • Excellent15%
  • Very good36%
  • Average25%
  • Poor11%
  • Terrible13%
  • Feb 26, 2017
    “Average with some positives; let down by rude staff and lack of hot water”
  • Feb 16, 2017
    “NOT A SKI IN SKI OUT”
Ctra. Del Forn s/n Urb Riba Grossa Riba Grossa, Canillo AD100 Andorra See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
4 Star accommodation
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Reviews (309)
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1 - 5 of 20 reviews
Reviewed February 26, 2017 via mobile

I have just returned from a 7 night stay here for a visit with a school ski party. On the whole this hotel met expectations for a ski hotel base and I will start with the positives then outline the negatives, of which there are...More

Date of stay: February 2017
Thank BlondieManchesterUK
Reviewed February 16, 2017 via mobile

Nice enough hotel but not ski in ski out as you have to get hotel shuttle bus to the gondola. Only takes 5 mins on the bus and we got straight on every morning at half 8 and back on evening on the last bus...More

Date of stay: February 2017
1  Thank Dave E
Reviewed December 10, 2016

I visited this place with my 7 friends. Overall the food was good.. Need to work more on its taste.. Pretty decent ambience.. Courteous staff.. No delays in service except very few instances in all my visits which I think its ok .You can't expect...More

Date of stay: October 2016
Thank ggmumbaikar
Reviewed July 25, 2016

Even that the hotel is a 4 stars, the service was not complete, they said that it was because there were not too many clients, and the room looks quite old and beds were not very comfortable. We asked for another room, but they offered...More

Date of stay: July 2016
Thank AlexSatue
Reviewed December 16, 2015 via mobile

The facilities of the hotel are very poor: cold water in the spa, one of the saunas was not opened, food is not so good, some rooms shouldn't be given either because ac is not working or are very noisy at night. A part from...More

Date of stay: December 2015
Thank Lau B
Response from Adriana I, Gerente at AJ Hotel & SpaResponded December 21, 2015

Dear Lau B, First of all thank you for share your comments about Hotel Magic Canillo, these will help us to improve our service and give the best experience to our customers. We are very sorry about your experience in our Spa, our Hammam nowdays...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Concierge
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Beachfront
Room Service
Free Parking
Hotel Style
Luxury
,
Spa
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Spa
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Number of rooms
80
Price range
$61 - $339 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Magic Canillo
Also Known As
AJ Hotel & Spa Andorra/Canillo
Location
Andorra > Canillo Parish > Canillo
Hotel class
Hotel Style
Luxury
,
Spa
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Number of rooms
80
Price range
$61 - $339 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Magic Canillo
Also Known As
AJ Hotel & Spa Andorra/Canillo
Location
Andorra > Canillo Parish > Canillo
Photos
Traveler (91)
Room & Suite (29)
Dining (10)
Family and Play Areas (4)
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Questions & Answers
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Mark R
November 9, 2016|
Answer
Response from AlexSatue | Reviewed this property |
Hi, it is not possible to ski down from the hotel to the gondola lift. The only way is by bus or car...
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