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I have just returned from a 7 night stay here for a visit with a school ski party. On the whole this hotel met expectations for a ski hotel base and I will start with the positives then outline the negatives, of which there are...More
Nice enough hotel but not ski in ski out as you have to get hotel shuttle bus to the gondola. Only takes 5 mins on the bus and we got straight on every morning at half 8 and back on evening on the last bus...More
I visited this place with my 7 friends.
Overall the food was good.. Need to work more on its taste..
Pretty decent ambience.. Courteous staff..
No delays in service except very few instances in all my visits which I think its ok .You can't expect...More
Even that the hotel is a 4 stars, the service was not complete, they said that it was because there were not too many clients, and the room looks quite old and beds were not very comfortable. We asked for another room, but they offered...More
The facilities of the hotel are very poor: cold water in the spa, one of the saunas was not opened, food is not so good, some rooms shouldn't be given either because ac is not working or are very noisy at night. A part from...More
Date of stay: December 2015
Thank Lau B
Response from Adriana I, Gerente at AJ Hotel & SpaResponded December 21, 2015
Dear Lau B,
First of all thank you for share your comments about Hotel Magic Canillo, these will help us to improve our service and give the best experience to our customers.
We are very sorry about your experience in our Spa, our Hammam nowdays...More