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All reviewsfront porchacross the streetlake chapalaopera roomperfect locationyogurtcomfy bedsitting roomfriendly servicewalking distancestaff were wonderfulaccommodating staffbreakfast was includedno issuesoverlooking the gardenhollywood suitehighly recommend hotel
We had a long day of flying and didn't arrive until after 11 pm. We had reservations, however, they gave our room to someone else...so didn't start out well but they made it right the next day and we were moved to the 2nd floor...More
I came to Chapala for my friends destination wedding. The hotel is very beautiful and most importantly it’s safe. They lock the gate during the night. The staff is great they are all friendly. Thank you Mauricio, Joaquin, and Raul!
We stayed at Hotel Villa San Francisco for 2 weeks in March 2018. Everyone there were very nice and wanted to make sure that we were comfortable. Our room was on second floor with a private balcony overlooking the gardens. We had a wonderful breakfast...More
1 Thank deanpfund
Response from StephanieRevakDecker, Owner at Hotel Villa San FranciscoResponded March 29, 2018
We're glad to hear your stay was so satisfying. Yes, our staff aims to please! And wasn't our weather just about perfect? This time of year, with all the blooming trees, is as delightful as Spring anywhere. You picked a good time to visit and...More
My trip to the Lake Chapala area was with a friend who is investigating a move there. We selected Hotel Villa San Francisco after reading a number of reviews on TripAdvisor and other sites. One never knows if the online photos and reviews will live...More
My friend and I came to Lake Chapala not knowing it was Carnival!! This hotel is right across from the Malecon (great location), but right across from carnival rides. Music went on until 1:30, but we were facing the lovely garden and were able to...More
Response from StephanieRevakDecker | Property representative |
Yes, we offer limited secure parking in a private, gated lot adjacent to the Hotel. Spaces are reserved in advance, so please contact the hotel reservations desk to advise us of your needs. There is also ample public parking... More
Yes, we offer limited secure parking in a private, gated lot adjacent to the Hotel. Spaces are reserved in advance, so please contact the hotel reservations desk to advise us of your needs. There is also ample public parking on the Malecon fronting the hotel; many guests prefer to have their car directly visible from their balcony!
Response from 978katie3 | Reviewed this property |
Stephanie R., we are still waiting for you to address this incident of CO poisoning at Hotel Villa San Francisco on April 28, 2017--your hotel. You claimed to be one of the HVSF owners at the time of the CO poisoning and... More
Stephanie R., we are still waiting for you to address this incident of CO poisoning at Hotel Villa San Francisco on April 28, 2017--your hotel. You claimed to be one of the HVSF owners at the time of the CO poisoning and now, one of the "new owners" with "new management". Ignoring what occurred on your premises does not make it go away and it certainly does nothing to serve the reputation you seek for your business.