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Amansari Residence Resort

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61 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Kuching, Malaysia
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We had a big 3 bedroom apartment and it smelled musty and probably had not been aired for ages. We had to open all the windows and doors for some time to get rid of the smell. The sofa was dusty and smelled too. There was a kitchen with a microwave but no cutlery and crockery. Washer and dryer was... More 

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Thank aquajade
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I can't imagine how they could stay in operations. Nothing works. From air con to bulbs not mentioning a faulty safe deposit box and the door! No towels no person manning the pool. Staff are poorly trained too. It's really bad. This will never be my choice of a place to stay, work or play!

Helpful?
Thank Michael H

Travelers are raving about these Masai hotels

Kuala Lumpur, Malaysia
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 2, 2016

Stayed here for 2 nights last month because of work. Not much good hotel around this area. I have stayed here before a few years ago. On this visit I found that it has deteriorated significantly. Maintenance is bad. I got the room at the end of the block. I found that to get to the room at night is... More 

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Thank ARuem
Kuala Lumpur, Malaysia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2016

Stayed here for 4 days in March and had not much complains. The breakfast wasn't as good as before but its still fairly well. The staff were polite and professional and service was prompt for me. My complains were:- 1. My room had a cockroach. 2. The balcony was dirty. 3. My first roomthe toilet was clog...(they change my room... More 

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1 Thank Matthew-MY
Johor Bahru, Malaysia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 28, 2016

Were booked in for 2 months due to work but the place was awful. Very dirty, had to be moved as soon as we checked into the allocated room due to some kind of "droppings" appeared room had hardly been cleaned. The next room was just as dismal. It was just dirty and nasty. I even pointed out to the... More 

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1 Thank ANNIELOUISE01
Manchester, United Kingdom
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 1, 2016 via mobile

Stayed here for 7 days with my colleague Mr. Rees. I think he's said it all and I have no argument. The rooms are comfortable enough. Air con works okay, which is a must. Steaks ? Steaks ? They need to re-evaluate the menu. There were some very attentive staff there, but then most just made up the numbers.

Helpful?
2 Thank LGWATCHER
Ban Chang, Thailand
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 29, 2016

stayed here for 8 nights as I was on business with an associate, rooms are adequate and clean, shower was excellent , down side was the restaurant service, there was 1 waitress in restaurant who was very efficient , her name was Chicken , if she was not there the waiters only wanted to talk , play games on IPhone... More 

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Thank terry r
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 23, 2016

Spend 3 night here, for a getaway relaxing but unfortunately... 1. Parking It is safe for cars to park 2. During check in Staff on duty(Senior staff due to diff uniform) was not explaining anything to me like what time is breakfast or where is the place, she just give the key and tell me block C.. what floor? The... More 

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1 Thank hafiz f
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

Strong smell of old carpet as we opened the door. Tired flatened sofa. Toilet is good and strong shower. Ironing board, iron, safety box and a weighing scale is provided besides the usual tv etc. Spotted some lizard droppings on the wall. Overall OK. Big turn off is really the old dusty smelly carpet.

Helpful?
Thank Joanna J
Kuala Lumpur, Malaysia
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 8, 2015

Was there on 30.10.15...booked thru Agoda, rate was the best available for a Junior Suite in JB..Arrived around 6pm, fast checkin..room had a good view of golf course, toilets clean, tv channel was good..mattress bit hard though..good parking..overall, reasonably good stay..this resort, not recommended for traveller w/out vehicle, its way outside city area..was told about lower ground massage services, n... More 

Helpful?
2 Thank azamin99
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Spa
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Amansari Residence Resort

Address: Jalan Persiaran Seri Alam, Bandar Seri Alam, Masai 81750, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Masai
Price Range: $47 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amansari Residence Resort 4*
Number of rooms: 288
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Also Known As:
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
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