Such a great hotel for families. My two young children (5&6) loved everything about it! The family suites are incredible and they loved the kids clubs, which was open despite the fact there were hardly any guests. The pool, restaurant and all facilities were superb. The hotel organised everything we needed. Would definitely recommend.
Very good location, the rooms are clean, comfortable. The staff is very friendly and professional. The variety of food every day for breakfast was great. Plus it all tasted very good. I highly recommend this hotel!
We highly recommend this hotel, because: - amazing swimming pools including kids pools and slides; - very friendly and helpful staff; - good food; - near the beach; - kids club, playground, pool tables and table tennis; - beautiful garden, clean rooms and lots of facilities.
X10 I can highly recommend !! My family and I stayed at this hotel from March 7-22 2020, it's a family hotel that has it all. Well adapted for children, what I want to highlight with the hotel is the service 👍😌 Something that was extremely positive is that the hotel had a high standard of cleaning, not least that they cleaned the entire hotel for mosquitoes. During these difficult times with Covid 19, support this hotel. My family and I will return. 👍👍👍
We stayed at the X10 for our second time for 11 nights in February. We had previously emailed the hotel to give them our arrival time and checked in at 5pm on a Saturday which only took a few minutes. We were greeted by cheerful, helpful staff who gave us towels and a refreshing drink while our passports were being copied. Within a few minutes we were shown to our room 3236 (4 rooms away from where we stayed in 2018) and a few minutes later our luggage arrived. The room was large and spotless. There was a bowl of fruit and the bed had a welcome back message on it. During our stay the room was kept spotlessly clean with plenty of clean towels and bedding. The water in the fridge and coffee were replaced daily. The pool towels were changed each evening during the turndown service. The huge selection available at the buffet breakfast means you will be spoiled for choice. All sorts of food available and excellent coffee. We went for breakfast at about 09:30 and never had to wait for a table. During our stay we had an evening meal at the beach restaurant, one a la carte in the main dinning room and two buffets, the fish buffet and the Asian night. Our son who lives and works in Khao Lak joined us for the two buffet nights. He thought the Asian food was very good with a good choice even if it wasn’t as highly spiced as the food he has got used to. I thought it was just right! We loved the adult pool and bar and especially enjoyed the fire dancers show. The beach outside the hotel made a nice change from the pool area. In the morning you could sit under the shade of the trees at the back of the beach but this had disappeared after lunch as the sun came around. The sea currents were quite strong when the tide was coming in or going out. This was our third visit to Khao Lak and second to this hotel. Last year we stayed in the X10s sister hotel the Sensimar but returned here as we preferred the newer hotel with lighter rooms and there not being lots of steps in the resort. The facilities for all guests are first class and WiFi coverage was good across the site. The only niggle we had was on the night we ate at the beach restaurant. We were asked if we wanted to sit in or out. We decided to eat outside as it was a lovely evening. The problem was that all the tables on the terrace were in the dark. The waiter had to use a torch to show us the menu and we couldn’t see what we were eating. Unfortunately, we were seated on one of three tables next to the smoking area of the bar. I’m not sure how the lighting problem could be corrected without spoiling the lovely ambiance of the terrace. All the staff were polite, cheerful and helpful. They are a credit to the hotel and its management team. We will definitely be returning to the X10.…