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Gran Club Santa Lucia

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Gran Club Santa Lucia
Gran Club Santa Lucia
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1,322 Reviews from our TripAdvisor Community

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Showing 909: English reviews
Guelph, Canada
2 reviews
Reviewed 1 week ago

My husband and I, along with 3 other friends visited Gran Club Santa Lucia October 28 to November 4, 2016. Upon arrival, we were immediately greeted by kind, friendly resort staff. We were checked in quickly and taken to our rooms immediately. This was our 2nd time in Cuba, 1st time at this resort and we WILL be going back.... More 

Helpful?
Thank Sherri G
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear Sherry, Reading these words is very rewarding to us, the way you use them to describe our place and staff , mentioning these names on your review, yes we will let them know about it, the entertainment team, the guy in the purple tie, mentioning all this is something we thank you for, a lot. We appreciate it that... More 

Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

My husband and I stayed at the Gran Club Santa Lucia from Nov 9-16. This resort is definitely a 3-star resort, but we did enjoy our week there. ROOM/RESORT Make sure you get a Junior Suite like we did! You may want to get the safe key for your room from reception as one couple was robbed of all of... More 

Helpful?
1 Thank lovesbeaches88
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

hi all...this is the 12th time i go to this resort...i have tried other ones and was highly disappointed (varadero)....me and my friends make it a mission to go back as often as we can....we were there from 27 oct-3 nov 16....this trip we decided to do a little off resort experience in a house...i had rented a house and... More 

Helpful?
4 Thank Bryce B
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for dedicating your time to make the world know about this sun and sand spot. Your comments are always valuable to us to correct what´s wrong and improve what´s good. We are glad you had a nice time with us except your passport, but this was only a little bit of stress for you, we guess,... More 

canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

Hello trip advisor readers!!! I have posted many things about this resort all good! We have been travelling to Cuba many times we have been to this resort 4 times and never been disappointed. We have gone with large groups of friends with a wide variety of different opinions and no one has ever complained about this property. We a... More 

Helpful?
3 Thank 1nana
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for bringing to light the nice experience you have had with us on these 4 times you visited us. We are so proud to hear from you ¨we make you feel like family¨. We are still working on new upgrades at the hotel. Thanks again and for choosing us more than once and we will always... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

My wife and I went to Grand Club last April. Had a great time. Food is so so. You wont go hungry. Our diners were spent mostly off the resort. Pool was good. Beach is nice. Rooms ok. Staff great. If around 600 per then its a deal. Cuba is cuba.

Helpful?
2 Thank Mike K
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thanks for reviewing Grand Club Santa Lucía and picking this spot for your holidays. Hope we welcome you back. We are looking forward to proving you the best vacations as possible. Our best regards. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Honestly amazing resort, I just wish there was more night life around the area. I'm sure I'll be back regardless lol The staff was amazing and made sure to fix any issues immediately. Met some great people and the price was great :)

Helpful?
2 Thank Meganne M
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, We are grateful to you for posting this comment and taking part of your time. We are glad to make your stay enjoyable and sorry for not meeting your night life expectations around the area. Night life in Santa Lucia varies according to the amount of people, day of the week and Season of the year. This upcoming... More 

Montreal
Level Contributor
133 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 4 weeks ago

We had a memorable stay at the Gran Club Santa Lucia. Memorable vacation. Our rooms were spotless, nothing negative to say about it. As this was not our priority at the start, we had no expectations so no disappointment. The beach ... wow, she's just beautiful. Perfect for to lie and rest. The food for us was perfectly normal in... More 

Helpful?
2 Thank Famillesabord
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thanks for reviewing Grand Club Santa Lucía and picking this spot for your holidays. Hope we welcome you back in March as you said. We are looking forward to proving you the best vacations as possible. Our best regards. More 

Kitchener, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago via mobile

I have been to Cuba many times and been here a few times. This place is a little older. But, the food, the people, the staff, the fun make it the best place in Cuba. The customer service guy Reynaldo is a really great customer service representative. He is always there for tourists. Always has a solution. A lot of... More 

Helpful?
2 Thank love2travel0927
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Sharing your experience about us on this website is something that makes us proud of. We are so glad you had a nice time with our staff in our place.To keep costumers happy is not an easy task. Your reviews will always be a source of encouragement for us, to keep going, to keep improving, to keep rendering... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 19, 2016 via mobile

As an individual with severe food allergies I am often leery about traveling and eating out. Gran Club is our home away from home. The staff are outstanding. They go out of their way to ensure I don't have allergy issues while we are staying with them. The PR Rep and food service manager are wonderful and extremely accommodating. No... More 

Helpful?
2 Thank HClevely
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, We are so grateful to you posting these rewarding words as a mirror image of our sevice. Our staff makes his best to make your stay enjoyable. We appreciate your comments on some of our different service areas as the Buffet and entertainment. We will also let Julio and Bombon know about these words of yours. Hopefully, we... More 

Kitchener, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 17, 2016

I went with my best friend. We both needed a week away for some r and r. When we first got to this resort we thought we made the wrong decision. Our room wasn't that good and resort is a little worn. But, after talking with Reynaldo from customer service who helped us in such a big way! He took... More 

Helpful?
3 Thank linjon2003
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for telling us about your stay at Grand Club. We will share your comments with our staff and we hope you will regard the Grand Club Santa Lucía hotel as your resort in Cuba. We make every effort to make your stay comfortable. Our appreciation, once again, for taking the time to log in and share... More 

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Near Gran Club Santa Lucia

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This all-inclusive hotel is located right on Santa Lucia Beach, Camaguey Province, Cuba, just a few feet from the coral reef. Its well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice for families, couples and honeymooners. Accommodation 252 air conditioned rooms: 12 coral suites, 8 superior junior suites, 86 junior suites & 2 junior suites with special facilities for guests with disabilities and 144 standard rooms. Every room has private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, specialized in international cuisine; three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 5 bars: lobby bar, beach bar, pool bar, coffee bar and a discotheque. A snack bar is available. The hotel has a swimming pool with separate area for children; day and night entertainment with shows and live music; Mini club with varied daily and night activities for children from 4 to 12 years old. Dance lessons, Spanish lessons, table games, billiard, ping pong, bicycles, non motorized water sports and tennis courts. ... more   less 

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Club Santa Lucia 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
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Questions & Answers

Here's what travelers have asked, with answers from Gran Club Santa Lucia staff and other travelers.
174 questions
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See all questions (174)

Questions? Get answers from Gran Club Santa Lucia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Apologize to your liver before you go..hahahah”
 of 5 bubbles sherrig194, 1 week ago | Read review
“Get a Junior Suite!”
 of 5 bubbles lovesbeaches88, 2 weeks ago | Read review
“if you don t wanna go wrong....book a junior suite”
 of 5 bubbles , 2 weeks ago | Read review
“Junior Suites upper floors with a beach view are recommended.”
 of 5 bubbles 406devk, Oct 1, 2016 | Read review
“junior suits or beach bungalo”
 of 5 bubbles ians335, Sep 28, 2016 | Read review
5 of 5
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