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Gran Club Santa Lucia

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Gran Club Santa Lucia
Gran Club Santa Lucia
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1,353 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Toronto
Reviewed 2 days ago NEW

Just returned from a wonderful vacation here. For me it is definately the staff that make this hotel amazing!! They go way above and beyond to make your vacation the best it can be. I have travelled to this resort many times but have not been for the past couple of years. There has been a lot of changes ...all...

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Helpful?
1Thank lola54Toronto
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear guest, Thank you for choosing our resort to spend your vacations. Your comment encourages us to keep improving our service and it encourages others to choose us. We would like to welcome you again. Kind regards from Santa Lucia,

Montreal, Canada
Reviewed 2 days ago NEWvia mobile

The staff was very friendly, there were entertainments all day long, there was entertainment for the kids 2 times a day and a kids disco at night. The hotel is not renovated recently but the rooms were clean. We liked it very much, it is worth the price. The food variety was not that big but otherwise everything was fresh....

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Helpful?
2Thank petiar
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for taking your time to share details about your experience in our resort and for write a lovely review, by the sounds of it, you had a great time! We are happy to read that you enjoyed the resort and our service. Kind regards, Customer Service

Kemptville, Canada
Reviewed 3 days ago NEW

Our week at Gran Club Santa Lucia was wonderful. The staff are very friendly and helpful. The food was so so but definitely edible. I found I got more accustomed to it as the week went on. We stayed in a bungalow which was very nice. English movie channels, up to date TV was much appreciated. Things were very clean...

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Helpful?
1Thank stephaniegilmer2015
Hotel Gran Club S, Costumer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for taking a part you valuable time and writing about us, above all for choosing this place for your holidays. It's very rewarding to know you really enjoyed our resort. Your comments are useful feedback, always, either positive or negative, to improve our service. Kind regards from Gran Club,

Ottawa, Canada
Reviewed 6 days ago NEW

This was my second trip to Gran Club. It was great to see the ongoing renovations on rooms and at the beach bar. We were lucky enough to get a bungalow (suite) on the beach - very clean with a large king bed !!! Perfect vacation stay. There was lots of food : Pasta, chicken, bread, ice cream & fruits....

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Helpful?
2Thank Pete_Diane2017
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: We are so glad you enjoyed your free time here in Cuba, at this resort. Thanks for recommending this place. Your reviews are of such a great value to us to keep up with our work. We would like you to see you again. Kind regards, Customer Service

Montreal, Canada
Reviewed 1 week ago

It was our first trip to Santa Lucia. Beautiful hotel by the beach. Staff are friendly especially the customer service, Rey, very helpful. One thing needs to be improved is thier A La Carte restaurants. Both service and menu are not better than the buffet. Overall, it was a great vacation for us and we will definitely recommend it.

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Helpful?
4Thank rmzhang2017
Hotel Gran Club S, Costumer Service at Gran Club Santa Lucia, responded to this review

Dear client, We truly appreciate your feedback on this precious website. Your commnets are always useful to us, either negative or positive. It gives us so much joy to read you had nice gholidays here. We will always welcome you and answer you in case you try to contract us to return. As for the á la Carte we are...

Montreal, Canada
Reviewed 1 week ago

Went to Gran Club Santa Lucia twice and juste loved it! If you are looking for a nice beach, friendly staff and some scuba diving, this is the place where to go! The food is the average cuban cuisine but the place will make you feel at home, and that was count for me.

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Helpful?
5Thank Nathalie514
Hotel Gran Club S, Costumer Service at Gran Club Santa Lucia, responded to this review

Dear client, The Grand Club Santa Lucía staff appreciates your feedback from your last holidays with us. All together will continue working hard to preserve this resort with the quality you have found. Our warmest Regards

Reviewed 1 week ago

This was my second trip to Gran Club, returning after a one year hiatus. I must say that all the positives I remembered from my first trip were reinforced by our reception and experience there this past week. It was great to see the renewals/renovations continuing on the rooms and around the resort in general. But it's the staff not...

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Helpful?
4Thank Martin O
Hotel Gran Club S, Costumer Service at Gran Club Santa Lucia, responded to this review

Dear client, We are very glad that we were able to keep your expectation positive with our activities, food and services. We will continue making renovations to render a growing service , best as possible. We will pass your comments to our staff. Please do not hesitate to let us know any requests you may have for your next visit....

Dunnville, Canada
Reviewed 1 week ago

people fantastic, hotel good as far as accomodations, a little dated but beautiful grounds and couldn't be happier with room location!!! upgrade to a suite if you can, for the difference in a few dollars a day, well worth it for sure. People are so friendly and cant do enough for you, never felt so safe on vacation out walking...

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3Thank Marlene B
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for dedicating time for us on this valuable website. It is very rewarding to hear you had a good experience at our resort. Our best regards

Tillsonburg, Canada
Reviewed 3 weeks ago

The staff was great and hospitable. The food was yummy and people were friendly. Great experience (even though we had 5 days of mourning). Would go again in a heart beat. The bartenders, waiters/waitresses, garden staff, cooks, coordinators, reception, are terrific and make you feel real special. I appreciated their kind spirit.

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Helpful?
6Thank aks111777
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear guest, Thank you fro sharing your experience at our hotel and taking your time to let the world hear about us. We are gratified you found our place good for your holidays. Give us another try and you will not regret it. Our warmest regards.

Toronto, Canada
Reviewed 4 weeks ago

Went with my teenaged daughter and some friends and their kids last November. I had researched a few cheap destinations and this place had some of the nicest reviews. The staff was super! The entertainment team was so much fun and really made us feel like family. They encouraged us to play some games (darts, ring toss, ride the keg...

Review collected in partnership with this hotel
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4Thank Mary A
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear Mary, Thank you for commenting on us. We are glad that you and your family had a pleasant stay at our resort. We can read that you evidently had a nice vacation. Thank you for mentioning some of our services such as the buffet, our lobster to book and some others. We have finished some of the renovations that...

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Near Gran Club Santa Lucia

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This all-inclusive hotel is located right on Santa Lucia Beach, Camaguey Province, Cuba, just a few feet from the coral reef. Its well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice for families, couples and honeymooners. Accommodation 252 air conditioned rooms: 12 coral suites, 8 superior junior suites, 86 junior suites & 2 junior suites with special facilities for guests with disabilities and 144 standard rooms. Every room has private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, specialized in international cuisine; three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 5 bars: lobby bar, beach bar, pool bar, coffee bar and a discotheque. A snack bar is available. The hotel has a swimming pool with separate area for children; day and night entertainment with shows and live music; Mini club with varied daily and night activities for children from 4 to 12 years old. Dance lessons, Spanish lessons, table games, billiard, ping pong, bicycles, non motorized water sports and tennis courts. ... more   less 

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $78 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Club Santa Lucia 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
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Questions & Answers

Here's what travelers have asked, with answers from Gran Club Santa Lucia staff and other travelers.
183 questions
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Questions? Get answers from Gran Club Santa Lucia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upgrade to a suite and request a 2nd floor with balcony and ocean view, awesome!!!!”
 of 5 bubbles 173marleneb, 1 week ago | Read review
“After 4 or 5 trips, I believe they upgrade your room for free.”
 of 5 bubbles aks111777, 3 weeks ago | Read review
“Block 32 is the best.”
 of 5 bubbles maryaH2312PR, 4 weeks ago | Read review
“go for the suites not expensive and great rooms”
 of 5 bubbles stephanbuddhaf, 4 weeks ago | Read review
“I recommend a junior suit, they are closer to the ocean and more spacious offering a little more comfort.”
 of 5 bubbles KenK490, Dec 9, 2016 | Read review
5 of 5
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