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Gran Club Santa Lucia

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Gran Club Santa Lucia
Gran Club Santa Lucia
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1,277 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Salaberry-de-Valleyfield, Canada
1 review
3 of 5 stars Reviewed 1 week ago

We stayed at the Grand Club from July 26 - August 2, 2016. Overall, it's fine. The good: The animation team is fantastic. We have two young sons who are used to having quite scheduled days (at daycare) so having people there who had activities ongoing during the day was awesome. The nightly kids' dance and prize-giving was highlight for... More 

Helpful?
Thank Claudia D
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Many thanks for your comments of our resort. We appreciate the time that you have dedicated to write some words about Gran Club. Its positive and negative feedback will help us to improve our service. Your opinion is very important and really significant for us. Kind regards, Joaquín A. Bassols Cabrera General Manager More 

Niagara Falls, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room security is wanting . I had used my swipe card on another persons room late at night thinking it was mine and it let me in. Had to explain myself to the confused occupant. On another visit, the pass card would not work and they had to send in a "locksmith" to pry open the door. The location if... More 

Helpful?
Thank Paulus Gaius S
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: We appreciate every point you mentioned in your opinion. Its positive and negative feedback help us to improve our service. During these 8 months, we already repaired the security system of some rooms. This year we will change all doors and will get a smart security system. We regret that your expectations about the security system were not... More 

Sudbury, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went with my teenaged daughter and 2 cousins and their kids last December. I had researched a few cheap destinations and this place had some of the nicest reviews. It was my first time in Cuba and I was aware that the food would be bland and nothing special but I mainly just cared about the sun and to... More 

Helpful?
Thank Dee D
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for taking your time to share details about your experience in our resort and for write a lovely review, by the sounds of it, you had a great time! We are happy to read that you enjoyed the resort and our service. Kind regards, Customer Service More 

Barrie, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a Family of 5 2 adults and three children. This hotel was amazing...they made us feel at home. My husband has food allergies and they always made sure that he had something to eat at every meal. They had a bed for each and everyone of us it was great! The Staff were so amazing, they entertained my... More 

Helpful?
2 Thank kimberley32marshall
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: I wish to thank you for so nice review. We appreciate all your positive comments about the food and the staff, especially our kid's staff. We are glad to know you had a wonderful vacation at our hotel. Warm regards from Gran Club Santa Lucía. Customer Service More 

Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at hotel Gran Club Santa Lucia from July 1 through 14 2016. I was travelling with friends. Check in was quick as when I walked up to the desk there was only one person ahead of me. Desk staff was pleasant and welcoming. I had booked a Junior Suite and my room was located in the second row... More 

Helpful?
1 Thank JBDayTripp
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for taking your time to share details about your experience at Gran Club Santa Lucia. We appreciate all your positive comments. We are glad to know that we fulfilled your expectations. A warm regard from Cuba, Joaquín A. Bassols Cabrera General Manager More 

Morrisburg, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sorry a bit late in writing this. What can I say about this wonderful place that I have not already. We have been going for the last five years 2 times a year( sometimes 3). We have made some really really great friends more like family in the staff at Gran Club. It's an amazing place for you entire family.... More 

Helpful?
2 Thank tammy p
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you very much for your lovely review. We are happy to know that you enjoyed our service. Thank you for note the hard work of our staff and please be sure, we are going to extend your congratulations to them. Kind regards, Joaquín A. Bassols Cabrera General Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have made this my tropical home. All of the staff are wonderful and will assist you in any way. They show you they care about your stay. They laugh and joke with you. They are all amazing. The resort has been renovating and it looks beautiful. You have good choices when it come to the buffer. There are three... More 

Helpful?
4 Thank Cheryl R
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear customer: We wish to thank you for so nice review. We appreciate the time that you have dedicated to write some words about Gran Club. Thank you very much for choosing us. Kind Regards, Joaquín A. Bassols Cabrera General Manager More 

Fergus ON Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 21, 2016

We stayed in Club Santa Lucia for two weeks from July 1st to the 15th we flew with Cubana Airlines. The flight times were good we flew out in the afternoon after 3:00 pm and arrived at the club around 8:30 in the evening and flew out around 6:30 in the afternoon on the final day. When we first arrived... More 

Helpful?
5 Thank DCarpenter
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you very much for your review of our hotel. We are very glad because you enjoyed a wonderful stay at Gran Club Santa Lucia. Thank you for recommend us. Kind regards, General Manager Joaquín A. Bassols Cabrera More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 16, 2016

We had good time. Some things were better, some worse. The people working there - excellent - friendly, funny, open. The rooms - clean but some problems - the door didn't close well, we would wash with somewhat cold water, the bathroom had an unpleasant smell. You should bring soap. The water bottles are not included. You can get filtered... More 

Helpful?
3 Thank ImrenM
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you very much for your review of our hotel. We appreciate every point you mentioned in your opinion. Its positive and negative feedback will help us to improve our service. Kind regards, Joaquín A. Bassols Cabrera General Manager More 

montreal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2016

We stayed from June 30- July 7 2016. This is our second stay. We went in October if 2015. I noticed so many improvements since my last visit. They now have wifi. I didn't use it I can't tell you how good or bad it is. Room: clean. We had a suite 335. Great location, ground floor. Mini fridge and... More 

Helpful?
2 Thank chelsa0
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Many thanks for your comments of our resort. We appreciate the time that you have dedicated to write some words about Gran Club. Your opinion is very important and really significant for us. Kind regards, Ivonne Montejo Salgado Public Relations More 

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Near Gran Club Santa Lucia

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
This all-inclusive hotel is located right on Santa Lucia Beach, Camaguey Province, Cuba, just a few feet from the coral reef. Its well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice for families, couples and honeymooners. Accommodation 252 air conditioned rooms: 12 coral suites, 8 superior junior suites, 86 junior suites & 2 junior suites with special facilities for guests with disabilities and 144 standard rooms. Every room has private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, specialized in international cuisine; three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 5 bars: lobby bar, beach bar, pool bar, coffee bar and a discotheque. A snack bar is available. The hotel has a swimming pool with separate area for children; day and night entertainment with shows and live music; Mini club with varied daily and night activities for children from 4 to 12 years old. Dance lessons, Spanish lessons, table games, billiard, ping pong, bicycles, non motorized water sports and tennis courts. ... more   less 

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $74 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gran Club Santa Lucia 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
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