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Gran Club Santa Lucia

Cancelon$100*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Gran Club Santa Lucia
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1,445 Reviews from our TripAdvisor Community

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Showing 975: English reviews
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Reviewed 1 week ago via mobile

The staff is very welcoming and helpful, especially Ronaldo! We were always entertained and there's really never a dull moment at the ROC! Food is pretty good. Also shoutout to the volleyball gang; they made sure we had a great time every morning!

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Helpful?
Thank Cheya C
Hotel Roc Santa... S, Director de Relaciones con Clientes at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for reviewing us and highlighting our entertainment team, which is in charge of such volleyball game. We encoiurage yiou to return and give us a second visit. Warm regards

Reviewed 1 week ago via mobile

Went from may 4th 2017 with two girl friends. Honestly even if it is a 3 star hotel, it's one of the best resort i have visited. Animation all day, food is more then excellent and staff is so friendly! There is always something to do. Will go back for sure! The shows are intertaining every night and the resort...

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Helpful?
1Thank Mary-ann C
Hotel Roc Santa... S, Director de Relaciones con Clientes at Gran Club Santa Lucia, responded to this review

Dear client, Your intention to return is something our team finds delight in. We would like to express our gratitude for dedicating a part of your day to comment on this resort and for letting us know how great your experience with us was. Regards from Roc Santa Lucía

Montreal, Canada
Reviewed 1 week ago

Just got back from another 2 weeks from Cuba, ROC Santa Lucia in Camaguey. Again, our vacation was great, people are great and always happy and smiling. The food is great either at the buffet or the “a la carte” restaurants. Our very favorite was Seafood but you won’t be disappointed with the Italian and the Cuban. This is our...

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Helpful?
2Thank chinadoll007122
Hotel Roc Santa... S, Director de Relaciones con Clientes at Gran Club Santa Lucia, responded to this review

Dear client, We are so glad you chose us to come spend your holidays and had a great time. We thank you for that. We appreciate that fact that you took your time to write about us too, and the service, our staff, we thank you for mentioning some of our staff also, and this is something we will let...

ontario
Reviewed 1 week ago

We traveled to the Roc the last week of April, a group of 38, and the entire trip was absolutely amazing. Our group consisted of a wide age group,from ages 6 to 88. Some of the group were returnees and lots were newbees. We had some reservations about the trip as new management was in place since our last visit...

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Helpful?
3Thank lawl123
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for sharing your experience at Roc Santa Lucía. We are pleased to achieve joy in your stay with us, and we are glad that you especially enjoyed the quality of our service. Your words are so gratifying to us; and we will let our staff know, for sure, about such wonderful review, as we usually do....

Reviewed 2 weeks ago

Roc/Gran Club has changed its name to Roc Santa Lucia. There has been many renovations to the resort and they continue to renovate. It looks amazing! Give appreciation goes out to all the hard workers renovating the resort. It is looks beautiful. The maids are wonderful with keeping the rooms clean and sand free. The bartenders, waiters and waitresses, make...

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Helpful?
2Thank Cheryl R
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear guest: Thank you for choosing our hotel for your holiday. Good thing you enjoyed your stay. Our Santa lucía sea is always ideal for relaxing and spending great vacations. We read with such a pleasure your wonderful words and we feel all our effort has sense. I will make our staff know about your words and recognize the work...

Longueuil, Canada
Reviewed 2 weeks ago

this hotel is under renovations with new owners, we stayed in junior suite next to the beach, which was clean and comfortable. this is my third time in cuba and to find a 3 star hotel that out did the 4 and five star hotels in food and hospitality ,well there's something strange about that. we where there from 14...

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Helpful?
2Thank john j
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client, Greetings from Roc Santa Lucía. With great satisfaction, we read your comment and we are very happy that your stay in our resort has been pleasant. On behalf of our management we would like to thank you. I´m going to let the rest of the staff know about your comments. Whenever we leave a positive mark on our...

Reviewed 2 weeks ago

This was our fourth time to this resort. The new owners and new management are working hard to update the resort. The reason we keep going back is the staff. They truly make the resort what it is for us, our home away from home. If you have your priorities straight, and not too high expectations this resort is just...

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Helpful?
1Thank Harry D
Hotel Gran Club S, Guest Relations Manager at Gran Club Santa Lucia, responded to this review

Dea client, We thank you for sharing this review with the rest and picking us for your holidays. You will always be welcome. with kind regards

Barrie, Canada
Reviewed 2 weeks ago

Been to this resort twice already, can say ill be here again next year. Food is great, plenty of activites, and the staff is amazing, most friendly group ive met. Gorgeous beach, so relaxing i spend my whole day there. Three amazing a la carte restaurants, my favorite is the seafood one. Ive traveled with friends and family we all...

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Helpful?
1Thank alexandria2001
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client, We appreciate you time and preference when choosing us and writing about us as well. You cooments are always valuable to improve our service. Best regrads

Reviewed 3 weeks ago

We enjoy a beautiful week of rest in this beautiful hotel. The staff and the director Mr Joachim are very friendly and professional. We had a wonderful room, very quiet with a beautiful sea view and very clean. Thank you to Mister Reynaldo that organize this restful week. We will go back again for sure!

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Helpful?
1Thank André L
Hotel Gran Club S, Guest Relations Manager at Gran Club Santa Lucia, responded to this review

Dear client, Thank you for your comment and preference ehen choosing this resort. Wec are glad you enjoyed your holidays. Our warmest regards

Quebec City, Canada
Reviewed 3 weeks ago via mobile

The hotel was ok. The staff and animation were awesome ill definitely come back but next time we'll be sure to book a suite. The shows were great, nice beach and lots of activities to do around the hotel.

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Helpful?
1Thank AAChar06
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client, Thank myopu for choosing us and writing about us. You will be welcome with pleasure at thios resort next time you return. Our best regards.

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06/04/2017 06/05/2017
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Near Gran Club Santa Lucia

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
This all-inclusive hotel is located right on Santa Lucia Beach, Camaguey Province, Cuba, just a few feet from the coral reef. Its well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice for families, couples and honeymooners. Accommodation 252 air conditioned rooms: 12 coral suites, 8 superior junior suites, 86 junior suites & 2 junior suites with special facilities for guests with disabilities and 144 standard rooms. Every room has private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, specialized in international cuisine; three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 5 bars: lobby bar, beach bar, pool bar, coffee bar and a discotheque. A snack bar is available. The hotel has a swimming pool with separate area for children; day and night entertainment with shows and live music; Mini club with varied daily and night activities for children from 4 to 12 years old. Dance lessons, Spanish lessons, table games, billiard, ping pong, bicycles, non motorized water sports and tennis courts. ... more   less 

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $68 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gran Club Santa Lucia 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
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Questions & Answers

Here's what travelers have asked, with answers from Gran Club Santa Lucia staff and other travelers.
229 questions
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Questions? Get answers from Gran Club Santa Lucia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We choose the bungalow but be ready to pay more. The rooms in the 200 are closer to beach.”
chinadoll007122, 1 week ago | Read review
“Your best rooms are Junior suites if you have family, if you are solo the standard rooms would accommodate you.”
cherylr27, 2 weeks ago | Read review
“junior suite 262 one minute from beach”
johnjX6433VI, 2 weeks ago | Read review
“Book a Junior Suite. It is worth the extra $40. close to all amenities and much bigger rooms”
, 2 weeks ago | Read review
“If you are not happy with your room, the front desk will help you choose one you love.”
alexandria2001, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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