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Gran Club Santa Lucia

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Gran Club Santa Lucia
Gran Club Santa Lucia
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1,287 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Montreal, Quebec
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our 2nd visit to the Gran Club and like the 1st we enjoyed it very much. The hotel is showing signs of age but when we visited in May 2016 they have started to renovate. The lobby and coffee bar are more spacious now with the renovations having taking place. Before leaving we noticed that they were starting... More 

Helpful?
Thank ChinaDoll7
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: We wish to thank you for so nice review. It is really nice to read your comments about your stay at Gran Club Santa Lucia. We appreciate all your positive comments about our renovations and especially the staff. Warmest regards, More 

Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Playa Santa Lucia last April and took a tour, booked at the hotel, to visit Camaguey. What a beautiful day. The tour included a visit to a local bio farm on the way, a visit to a local family owned traditional handmade pottery, and then touring the city with an excellent guide, a lunch, including an hour to... More 

Helpful?
Thank Allyson K
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: We are glad to know you had a wonderful stay at our hotel. We look forward to welcoming you back. Kind regards, More 

Toronto, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent a nice quiet time at this cute out of the way resort. It was quite a ride from Camaguey airport but it was a nice chance to see how the locals lived. The room I had was great. It was the Junior suite and very spacious. As usual for Cuba the service was great the food was good.... More 

Helpful?
1 Thank Gale H
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for sharing, on the TripAdvisor, your opinions about your recently stay at Gran Club Santa Lucia. Thanks for recommending us and we hope to see you again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great time last week at Grand Club! The hotel rooms were kept nice and clean. Friendly staff all around. Everyone was so helpful and informative. It happened to be my wedding anniversary during the time of my stay and the young gentleman named Reynaldo (from Public Relations) made it extra special for us by making a cute cake... More 

Helpful?
Thank Kelsi V
YurinaOtero, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you very much for your positive review. It´s gratifying to know that you had a great time and hopefully we will see you on your next wedding anniversary. A warm regard from Cuba, Joaquín A. Bassols Cabrera General Manager More 

Salaberry-de-Valleyfield, Canada
1 review
3 of 5 stars Reviewed August 15, 2016

We stayed at the Grand Club from July 26 - August 2, 2016. Overall, it's fine. The good: The animation team is fantastic. We have two young sons who are used to having quite scheduled days (at daycare) so having people there who had activities ongoing during the day was awesome. The nightly kids' dance and prize-giving was highlight for... More 

Helpful?
Thank Claudia D
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Many thanks for your comments of our resort. We appreciate the time that you have dedicated to write some words about Gran Club. Its positive and negative feedback will help us to improve our service. Your opinion is very important and really significant for us. Kind regards, Joaquín A. Bassols Cabrera General Manager More 

Niagara Falls, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 14, 2016

Room security is wanting . I had used my swipe card on another persons room late at night thinking it was mine and it let me in. Had to explain myself to the confused occupant. On another visit, the pass card would not work and they had to send in a "locksmith" to pry open the door. The location if... More 

Helpful?
Thank Paulus Gaius S
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: We appreciate every point you mentioned in your opinion. Its positive and negative feedback help us to improve our service. During these 8 months, we already repaired the security system of some rooms. This year we will change all doors and will get a smart security system. We regret that your expectations about the security system were not... More 

Sudbury, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 13, 2016

I went with my teenaged daughter and 2 cousins and their kids last December. I had researched a few cheap destinations and this place had some of the nicest reviews. It was my first time in Cuba and I was aware that the food would be bland and nothing special but I mainly just cared about the sun and to... More 

Helpful?
Thank Dee D
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for taking your time to share details about your experience in our resort and for write a lovely review, by the sounds of it, you had a great time! We are happy to read that you enjoyed the resort and our service. Kind regards, Customer Service More 

Barrie, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 7, 2016

We are a Family of 5 2 adults and three children. This hotel was amazing...they made us feel at home. My husband has food allergies and they always made sure that he had something to eat at every meal. They had a bed for each and everyone of us it was great! The Staff were so amazing, they entertained my... More 

Helpful?
2 Thank kimberley32marshall
Hotel Gran Club S, Customer Service at Gran Club Santa Lucia, responded to this review

Dear client: I wish to thank you for so nice review. We appreciate all your positive comments about the food and the staff, especially our kid's staff. We are glad to know you had a wonderful vacation at our hotel. Warm regards from Gran Club Santa Lucía. Customer Service More 

Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 31, 2016

I stayed at hotel Gran Club Santa Lucia from July 1 through 14 2016. I was travelling with friends. Check in was quick as when I walked up to the desk there was only one person ahead of me. Desk staff was pleasant and welcoming. I had booked a Junior Suite and my room was located in the second row... More 

Helpful?
1 Thank JBDayTripp
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you for taking your time to share details about your experience at Gran Club Santa Lucia. We appreciate all your positive comments. We are glad to know that we fulfilled your expectations. A warm regard from Cuba, Joaquín A. Bassols Cabrera General Manager More 

Morrisburg, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 31, 2016

Sorry a bit late in writing this. What can I say about this wonderful place that I have not already. We have been going for the last five years 2 times a year( sometimes 3). We have made some really really great friends more like family in the staff at Gran Club. It's an amazing place for you entire family.... More 

Helpful?
2 Thank tammy p
Hotel Gran Club S, General Manager at Gran Club Santa Lucia, responded to this review

Dear client: Thank you very much for your lovely review. We are happy to know that you enjoyed our service. Thank you for note the hard work of our staff and please be sure, we are going to extend your congratulations to them. Kind regards, Joaquín A. Bassols Cabrera General Manager More 

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Near Gran Club Santa Lucia

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
This all-inclusive hotel is located right on Santa Lucia Beach, Camaguey Province, Cuba, just a few feet from the coral reef. Its well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice for families, couples and honeymooners. Accommodation 252 air conditioned rooms: 12 coral suites, 8 superior junior suites, 86 junior suites & 2 junior suites with special facilities for guests with disabilities and 144 standard rooms. Every room has private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, specialized in international cuisine; three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 5 bars: lobby bar, beach bar, pool bar, coffee bar and a discotheque. A snack bar is available. The hotel has a swimming pool with separate area for children; day and night entertainment with shows and live music; Mini club with varied daily and night activities for children from 4 to 12 years old. Dance lessons, Spanish lessons, table games, billiard, ping pong, bicycles, non motorized water sports and tennis courts. ... more   less 

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $80 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Club Santa Lucia 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province
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