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Gran Club Santa Lucia

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Ave. Turistica Tararaco, Playa Santa Lucia 74250 Cuba
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#1 of 5 hotels in Playa Santa Lucia
Location
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Travelers' Choice
This all-inclusive hotel is located right on Santa Lucia Beach, Camagüey, Cuba, just a few feet from the coral reef. It's well kept tropical gardens, professional and friendly staff, make this resort the perfect vacation choice. Accommodation 252 air-conditioned rooms: 12 coral suites, 96 junior suites (2 junior suites with special facilities for guests with disabilities) and 144 standard rooms. Every room has a private bath, mini - fridge, telephone, satellite TV, hair dryer, 110V & 220V. Each junior suite has a living room and balcony or terrace. Included Services For food and beverage services there is a buffet restaurant, and three "A la Carte" restaurants specialized in Cuban, Italian and seafood cuisine. There are 4 bars: lobby bar, beach bar, pool bar, and a discotheque. A snack bar is available. The hotel has a swimming pool with a separate area for children; day and night entertainment with shows and live music; Mini club (4 to 12 years old).
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Meeting rooms
Concierge
Sun loungers / beach chairs
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
Spanish
1753Reviews302Q+A100Room tips
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MathmanTP wrote a review Mar 2020
Montreal, Canada13 contributions4 helpful votes
Note: Canadians can't fly in to Camaguey, so unless they do the dangerous, long (4 hr+) ride from Holguin (don't dare arrive in the dark!), Canadians won't be vacationing at Playa Santa Lucia anymore. We did Gran Club from March 2-9 (3rd time here since 2013). We enjoyed our time there, but the resort was pretty empty. Great bus driver, but we will never do that 4-hour bus ride from Holguin again (small, unpaved, pot-holed roads that share trucks, bikes and horse and buggy). The room (junior suite) was acceptable and clean, no plumbing problems, but needs basic repairs: Door locks patio doors/locks, soap dish. Pool area: The one pool was clean (mostly empty) but needs proper repair: plastic edge of pool sections replaced with wood, no lights.The coffee bar is gone, upbeat music playing all day, activities offered (spanish lessons, darts, washer game, etc) but so few people to partcipate. Animation team has been replaced, but Umberto, Chivo, Dayron, and Yayme worked hard to make our stay memorable. Unfortunately, no table tennis, and limited beach and pool games due to lack of people) Buffet was acceptable with enough choice, Coffee very hot (good) Not much fruit selection Omelet station great (ran out of onions) Waffles with "normal" syrup (yay!) Bread, croissants toast etc. fresh and tasty. Pasta station very good especially with garlic. Pizza was pretty boring (no toppings), but reliable The grilling station was acceptable Snack bar was great (24 hrs) - Tomas served us well Papas fritas, burgers, dogs, ham 'n cheese Outdoor showers, pond areas, mini putt, bicycles need upgrade. Pool bar and lobby bars were great - Orleans (father and son), Jose, Juanchi Beach Not to much going on there. One day with stretching, aquafit and volleyball Easy to get a chair and no one pestering you. Beach bar - Carlos was reliable, but no food available unless as a lunch reservation Italian restaurant Only spaghetti with three choices of sauce No garlic bread Nice to have appetizers ham, cheese, bruschetta fried eggplant. No salad Only offered steak after pasta was finished (delicious steak) No cuban restaurant or steakhouse but you could reserve a cuban or fish lunch at beach bar The house band: Upbeat varied types of music Super talented especially the singer, guitar player, and bongo/conga player (and director). Adapted their setup nicely to several different locations. All in all a great vacation, but we will probably have to go somewhere else next year.
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Date of stay: March 2020Trip type: Traveled with family
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Response from granclubsantalucia, Director General at Gran Club Santa Lucía
Responded Mar 15, 2020
MathmanTP, Thank you for your comment about our hotel. We are glad you liked your stay here. We are sorry about not getting the usual amount of flights from Canada into our city. But for r sure this will get better in a nearby future. In the mean time, we are still getting customer form Canad and pother parts of Cuba. We will always be glad to see you back here. Thank you for choosing us more than once. Kind regards
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Bethany B wrote a review Mar 2020
2 contributions
I've been going to this hotel since I was a kid. It is definitely a relaxing place for all kinds of crowds and it is kid friendly as well. Staff are very helpful and super friendly. Ver clean as well. Would highly recommend.
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Date of stay: January 2020Trip type: Traveled with family
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Response from granclubsantalucia, Director General at Gran Club Santa Lucía
Responded Mar 8, 2020
Dear bethanybT2810AR, We appreciate your comments on our resort and the fact that you liked your experience with us. It is a great pleasure to read you and your family had a great time during your stay. Thank you for recommending this place. Hopefully you come back Best regards
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Cleida L wrote a review Mar 2020
Las Vegas, Nevada275 contributions31 helpful votes
+1
Thank you so much guys! - Thank you Jose Ernesto ( front Desk ) - Thank you Mario , Dairon , Humberto ( animation staff ) - Thank you so much Chef Jorge Pardo For your professionalism and attention to all clients !! - Thank you all service staff , Pool Bar , Beach Bar , Restaurant Buffet , Lobby Bar ! We spent a wonderful family vacation If you are looking for a quiet cozy place with an excellent service and a friendly staff and amazing beach we recommend this hotel !! Suite rooms are very comfortable and with an excellent view of the beach ! Suite júnior very ample and an excellent view of the beach ! Friday and Saturday includes an exquisite lunch with sea views at the restaurant in front the beach with Cuban food and seafood ! 24 hours Lobby Bar with coffee ☕️ and many drinks 🍹 Excellent housekeeping service! thank you so much ladies It has a very fun animation program for all ages Volleyball, dance class, Spanish class, aerobics class, and amazing Night show at the cabaret !! We'll be sure to return next year !! Thank you so much! Muchas gracias a todos y cada uno de los empleados de este maravilloso hotel ! Disfrutamos de unas excelentes vacaciones en familia . Regresaremos pronto !
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Date of stay: February 2020Trip type: Traveled with family
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Response from granclubsantalucia, Director General at Gran Club Santa Lucía
Responded Mar 5, 2020
Dear cleidap2018, it is an honor to us to hear you spent a nice vacation with us. We are grate full to the fact you took your time to mirror your experience on this such an important website. Thank yo for mentioning part of your staff. Best regards
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Lore450 wrote a review Feb 2020
1 contribution
I’ve been to this resort multiple times, in different seasons, over the past 12 years. I found my last two trips kind of boring. I’m far from being a party animal, but there were not enough guests to put up a dance show after the band played nice Cuban songs. Instead, we had bingo, “Guess the song”, boring entertainment... That said, next door hotels Brisas Santa Lucia and Club Amigo Mayanabo this past January were full of Russian and International guests, maybe too full for me. All 4 Cubanacan hotels of Playa Santa Lucia have a new offer, 4x4, which means you can reserve to spend the next day at another hotel, or have buffet dinner with drinks and night show included. So guess what? The few Gran Club guests must have spent their days and nights at the other resorts, which I think did not help the wonderful animation team who tried their best in daytime activities and night time shows and in no way is responsible for the lack of affluence. Food was just ok compared to my other trips to that resort. PR Reynaldo did an excellent job as usual. Smiling and friendly staff is the most important asset of Gran Club. Wishing you all the best of luck, the return of Air Transat to Camaguey Airport, more flights all year-round from Sunwing, so Canadians can discover your wonderful resort or return often!
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Date of stay: January 2020
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Response from granclubsantalucia, General Manager at Gran Club Santa Lucía
Responded Feb 17, 2020
LorraineM2336, Thank you for letting us know you experience on our resort. It is s pleasure to us you had a nice time here. We are aorry this week was not as you other weeks you may had here, regarding the amount of guests and the entertainment.Sometimes the otel is full, some others, it doesnt have the same big amount anount of people some expect to see.Tyhank you for highlighting nsome of our staff and ecoomending this place. Best regards
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judith h wrote a review Feb 2020
Orillia, Canada1 contribution
Gran Club has the most helpful and willing staff, always ready to accommodate guests. Grounds are the wonderful, winding sidewalks, many areas to just sit, many bars and ample sitting for all, large pool and deck good for kids and seniors too. Ocean breezes were welcome because I do not like too much heat and those breezes made this a perfect holiday for me. We always found many lounges on the beach to choose from, actual beach was fun to walk for distances in both directions. Catamarand tour to the reef was fun, we employed the captain to take us further down the beach to a particularly large white sand area where water was less than should depth and we spent an hour or so sipping Gin 'n Tonic before a long walk back to the resort. We toured the area with horse and buggy driver Louiz, he provided a super time with lots of info. of very area we went to and he did so twice for about $6. I'd go back in a minute. If anyone is planning a trip to Cuba, please take all you can to help these very kind people. Right now they are in need of cooking oil and laundry soap - yes, oil is heavy but maybe a small bottle would be OK? Laundry powder rather than liquid would be great. School supplies for kids, aspirin, acetominophen are needed. Resort is small enough so that you really get to know all the staff a little. This is the safest resort I've ever visited, anything left lying around is just waiting for you to return and pick it up. Starting Feb. 12 there is a Cuban festival which is quite noisy to we were happy to have skirted that date.
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Date of stay: February 2020
Rooms
Location
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Room Tip: We stayed in Block 21, quiet, breezy, about 3 min. to walk to ocean, main lobby, pool and other...
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Response from granclubsantalucia, General Manager at Gran Club Santa Lucía
Responded Feb 17, 2020
Dear judithhU8848GD, We appreciate your comments about the resort and the time you have spent. Thank you for picking us for your holidays. We are glad you enjoyed your stay here, it is such a great pleasure to us to read it. Thank you for all the advice you give to our potential customers. Wish you all the best
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PRICE RANGE
$85 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran club santa lucia hotel playa santa lucia, gran hotel camaguey, gran hotel santa lucia, santa lucia camaguey
LOCATION
CaribbeanCubaCamaguey ProvincePlaya Santa Lucia
NUMBER OF ROOMS
252
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Frequently Asked Questions about Gran Club Santa Lucía
Which popular attractions are close to Gran Club Santa Lucía?
Nearby attractions include Coco Beach (2.5 miles).
What are some of the property amenities at Gran Club Santa Lucía?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Gran Club Santa Lucía?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gran Club Santa Lucía?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Gran Club Santa Lucía?
Yes, free parking is available to guests.
What are some restaurants close to Gran Club Santa Lucía?
Conveniently located restaurants include Luna Mar, Dinoco, and El Rapido.
Are there opportunities to exercise at Gran Club Santa Lucía?
Yes, guests have access to a pool and a fitness center during their stay.
Does Gran Club Santa Lucía have airport transportation?
Yes, Gran Club Santa Lucía offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Gran Club Santa Lucía have any great views?
Yes, guests often enjoy the ocean view available here.
Is Gran Club Santa Lucía accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.