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Be Tulum Hotel

Carretera Tulum - Boca Paila, Km 10 Zona Hotelera, Tulum Beach, Tulum 77780 Mexico
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#8 of 15 hotels in Tulum Beach
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.1
Travelers' Choice
A happy marriage between nature and construction. A boutique hotel for world travelers seeking for total relaxation. Between the jungle and the sea, 20 comfortable, exquisitely designed rooms to enjoy facing the spectacle of the sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
Spa
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Special diet menus
Poolside bar
Rooftop bar
Bicycles available
Snorkeling
Evening entertainment
Couples massage
Facial treatments
Full body massage
Massage
Adults only
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Private balcony
Room service
Safe
Refrigerator
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Spanish

Location

Carretera Tulum - Boca Paila, Km 10 Zona Hotelera, Tulum Beach, Tulum 77780 Mexico
Name/address in local language
Be Tulum Hotel
1,424Review70Q+A100Room tips
Traveler rating
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Popular mentions
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Gonzalo Fernández wrote a review Apr 5
3 contributions2 helpful votes
My room was amazing, spacious and luxurious, I enjoyed breakfasts in front of the sea with the best view, they have a varied and high quality menu, my favorite restaurant was Ocumare is really amazing experience and attention from the staff.
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Date of stay: March 2024
Value
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Location
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karen Ojeda, Marketing at Be Tulum Hotel
Responded 1 week ago
Dear 568gonzalof, We truly appreciate your feedback. Your comments mean a lot to us as they help us enhance our services continuously. We eagerly anticipate your return to our hotel soon. Best, Community Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lizzie A wrote a review Aug 2023
Miami, Florida3 contributions
Hotel's Favorite
Everything on this Hotel was incredible. the location was perfect for us, the room with high end and cleaning was a plus. the restaurant with excellent food (preparation, flavor and recipes) the same with the drinks. the customer services was excellent. I'm visited other Hotel in Tulum but in my opinion Be Tulum its the best choice.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Annemarie Rauch, Propietario at Be Tulum Hotel
Responded Aug 16, 2023
Dear 148lizziea, Thank you very much for taking the time and shared your recent experience at Be Tulum. I am really happy to read that you enjoyed yous stay with us!!! I will share your comments with my team, they will be so happy. We hope to see back soon!! Regards, Annemarie Rauch Operations Manager Be Tulum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sasha B wrote a review Apr 3
2 contributions
+1
My bf and I just visited Be Tulum for 5 days in late March into early April to celebrate my birthday. Upon arriving, we were offered a welcome drink and shortly taken to our room thereafter which is better described as a beautiful private villa, with amazing privacy surrounded by the foliage of the jungle. The room had a tall palapa roof which was one of our favourite features, along with a giant soaker tub. By far the most enjoyed aspect of our room was the private outdoor shower which we used liberally during our stay. Housekeeping was generally good except for one day they forgot to clean our room daytime but did promptly attend when we called it to their attention at the end of the day. We also loved the incense in the room - it was a very nice touch. We had breakfast at the beach restaurant a couple mornings and it was nice but we really enjoyed Ocumare for dinner one evening. My only complaint was one day we tried to join the temazcal ceremony at Nomade next door and even called the front desk in advance to confirm but when we showed up were told we needed to make an advance reservation and that they were full. Minor detail in an otherwise really enjoyable stay!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karen Ojeda, Marketing at Be Tulum Hotel
Responded 1 week ago
Dear Sasha, We truly appreciate your review of Be Tulum! It brings us great joy to know that you enjoyed your time at our hotel. We can't wait to have the pleasure of serving you again, and we hope your next stay with us is just as fantastic at Be Tulum!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aintnosheep wrote a review Apr 1
New York City, New York31 contributions5 helpful votes
+1
We stayed at Be Tulum for the third time. The design, service and food is amazing and we couldn’t recommend staying here more highly. The entire resort is a designers paradise with so many touches and thoughtful rustic features throughout. We stayed in an Agua (water) suite which was beachfront (room 102) and it was peaceful sleeping at night with just the fly screens open listening to the sound of the ocean…. We sleep without air-conditioning and using the ceiling fan so we can enjoy the water sounds. The included breakfast at Mariesas is plentiful and filling with fruit, bread, coffee, juice and your choice of a main. The Bircher muesli was our fave. Service on the beach was amazing and hats off to the entire staff. Entertainment at night was varied from DJs to flamenco dancers and you can also do all of the health and wellness classes at Nomade and the yaan spa. Our concierge Sam was amazing and took are of us via WhatsApp and personal visits - thank you Sam!! We ate at Macondo, KUU, Zebra, Arca, Hartwood and ILIOS. And rented a car also. The new airport in Tulum is a game changer which we look forward to using in future, which will remove the 2 hour drive from Cancun. Book Be Tulum and treat your loved one to a special event. You will be pleased you did.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Book anything beachfront.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karen Ojeda, Marketing at Be Tulum Hotel
Responded 1 week ago
Dear Explore, We are delighted to hear that you had such a wonderful time with us. Your enjoyment is our utmost priority, and it brings us great joy to know that you had a positive experience. We eagerly look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TiffyC904 wrote a review Mar 2024
Jacksonville, Florida1 contribution
Birthday celebration and it was one of the best birthday ever. It was relaxing, food excellent, night life excellent and we loved it! Love that there are no televisions!!!!! Very intimate and beautiful scenery!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 2 weeks ago
We're thrilled to hear that we could make your birthday celebration one of the best ever! Creating unforgettable moments for our guests is what we strive for, and we're delighted that you found your experience relaxing and enjoyable. It's fantastic to hear that you loved the excellent food, nightlife, and the absence of televisions, allowing for a more intimate and immersive experience. Thank you for your kind words about the beautiful scenery as well. We're honored to have been a part of your special day, and we hope to have the pleasure of welcoming you back for many more celebrations in the future! If there's anything specific you'd like to experience during your next visit or if there's anything we can do to make it even more special, please feel free to contact me.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sm20240325 wrote a review Mar 2024
St. Petersburg, Florida1 contribution
The atmosphere is set to take you back to self nature by eating fresh foods, relaxing, meditation and yoga classes. Situated by the most beautiful beach I have seen. Amazing service by Sam, concierge, Ivan at the restaurant, and many others. Our room was wonderful, large, and set as a place for relaxing with private pool and hammock. The food quality, freshness, and flavor - delicious! Will come back!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 2 weeks ago
Thank you for your glowing review! We're delighted to hear that you thoroughly enjoyed your experience at our resort. Creating an atmosphere that allows guests to reconnect with nature and themselves is one of our top priorities, and we're thrilled that you found our offerings of fresh foods, relaxation activities, meditation, and yoga classes to be conducive to this experience. It's wonderful to hear that you were impressed by our beautiful beach and that you received amazing service from Sam, Ivan, and the rest of our team. We're also pleased to know that you loved your room with its private pool and hammock, and that you found the food to be delicious in terms of quality, freshness, and flavor. We can't wait to welcome you back for another memorable stay! If there's anything specific you'd like to experience or if there's anything we can do to make your next visit even more enjoyable, please feel free to contact me.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TRAV&MIKE wrote a review Mar 2024
5 contributions3 helpful votes
We were just at Be Tulum for a 4 days vacations and I can’t express enough how magical this Hotel is. From the moment we made our reservation to our arrival everything was perfection. The hotel, the ground, the beach, the food, the staffs, everything was perfect. I wanted to visit Be Tulum for so many years and now that it finally happened, I am already planning our next visit. With the help of July who works as a concierge at the hotel, we were able to plan the best vacation. July reached out to me from the moment I made the reservation, and she was a real pro of helping me plan everything. I can not thank her enough to make this vacation so special. T all the staff we met, thank you. A special thank you to David and Sarah Sophia who works at Ocumare and also to Irving and Guillermo who took such good care of us at Maresias. We will see you again soon.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 3 weeks ago
Thank you so much for your heartfelt feedback about your recent stay at Be Tulum. We are thrilled to hear that your experience with us was nothing short of magical and that everything, from the reservation process to your arrival, exceeded your expectations. It brings us great joy to know that you found our hotel, grounds, beach, food, and staff to be perfect. Providing our guests with exceptional service and a memorable experience is our top priority, and we're delighted that we could contribute to making your vacation special. We're especially grateful for your kind words about July, our concierge, who went above and beyond to assist you in planning the best vacation. We'll be sure to pass along your appreciation to July, David, Sarah Sophia, Irving, Guillermo, and the rest of our team. They will be thrilled to know that their efforts were appreciated and made a positive impact on your stay. Thank you for choosing Be Tulum, and we can't wait to welcome you back for another magical experience. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happiness64529144346 wrote a review Mar 2024
1 contribution
Recently returned from a 4 day stay at Be Tulum and overall it was a great experience. The area of the hotel is located near some decent food spots and others within walking distance. The quality of the service from the staff was top notch, ranging from the individuals at the beach, to workers walking by, and the front desk staff. The beach and the amenities offered there were also exceptionally good, with highly attentive workers. Things to note: - This is a boutique hotel so the room layouts can be different. I raised this concern after discovering the room we ended up in was much smaller than the one we booked online. We were accommodated with a room switch to the larger room we thought we booked, but would have preferred this didn’t happen in the first place. Might I recommend a breakout of the layouts of rooms (Room w day bed vs room w/o) on the booking website to minimize confusion. - They’re building a new hotel next door to the property so you will hear construction noises, but I wouldn’t say it was insanely loud, just something to be aware of. - Minimal outlets in the rooms and no mini fridge. Maybe I should make it standard practice to walk with an extension cord but our first room had probably max 2 outlets you could use to charge stuff. - Everything is more expensive towards this end of the beach. I knew what I was getting into due to the price point of the hotel although while priced higher may need to initiate downward adjustments to align with what they offer as standard. With all this said I would definitely revisit this property as it provided the relaxing Tulum experience I was seeking.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 3 weeks ago
Thank you for sharing your detailed feedback about your recent stay at Be Tulum. We're glad to hear that overall, you had a great experience and that you found the quality of service from our staff to be top-notch. We truly appreciate your positive comments about the beach and our attentive workers. We also appreciate your constructive feedback and want to address the points you've raised: We apologize for any confusion regarding the room layout. Your suggestion for providing a breakout of room layouts on the booking website is valuable, and we will certainly take it into consideration to minimize future confusion for our guests. We understand that construction noises can be disruptive, and we apologize for any inconvenience this may have caused you. We're pleased to hear that it wasn't overly loud during your stay. We take note of your comments regarding the availability of outlets and the absence of a mini-fridge in the rooms. We will explore options to improve these aspects of the room amenities to better accommodate our guests' needs. We appreciate your feedback about pricing, and we will certainly review our pricing structure to ensure it aligns with the value we offer to our guests. We're thrilled to hear that you would consider revisiting our property and that we provided the relaxing Tulum experience you were seeking. We look forward to welcoming you back in the future, and please don't hesitate to reach out if there's anything else we can do to enhance your next stay. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole T wrote a review Mar 2024
Montreal, Canada2 contributions
+1
We didn’t stay at the hotel but we went to the beach club a couple of times and we absolutely loved it!! The setting / deco is beautiful, the service and the food are excellent! It’s expensive but if you want to treat yourself to one of the most amazing beach club of the Tulum beach strip, this is a great choice! And our server Alfredo gave an excellent service. Also, there is live music or DJs on certain days. Enjoy!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 3 weeks ago
Thank you for your glowing review! We're delighted to hear that you enjoyed your experience at our beach club. Providing an exceptional setting, excellent service, and delicious food are our top priorities, and we're thrilled that we were able to meet your expectations. We'll be sure to pass along your compliments to Alfredo and the rest of our team. We're also glad to hear that you appreciated the live music and DJs on certain days. We strive to create a vibrant and enjoyable atmosphere for our guests to relax and unwind. Thank you for choosing to visit our beach club, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackie S wrote a review Mar 2024
5 contributions
Amazing. The staff was wonderful. Food and drinks were great. Our concierge July was so helpful with everything. Take advantage of all of the wellness activities included! Be sure to bring bug spray as the bugs are tough being in the jungle.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CORONA ALEJANDRO, General Manager at Be Tulum Hotel
Responded 3 weeks ago
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an amazing time during your stay. It's fantastic to know that you found our staff to be wonderful, enjoyed the food and drinks, and received excellent assistance from your concierge, July. We'll be sure to pass along your compliments to her and the rest of our team. We're also glad to hear that you took advantage of our wellness activities. We believe in promoting holistic well-being, and it's great to know that you found them enjoyable. Thank you for the tip about bringing bug spray. Being located in the jungle does come with its challenges, but we're glad to hear that it didn't detract too much from your overall experience. We truly appreciate your feedback and hope to welcome you back for another memorable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Tulum Beach area.
PRICE RANGE
$514 - $852 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulumTulum Beach
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BE TULUM HOTEL - Updated 2024 Prices & Reviews (Tulum Beach, Mexico)

Frequently Asked Questions about Be Tulum Hotel
What are some of the property amenities at Be Tulum Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Be Tulum Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Be Tulum Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Be Tulum Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Be Tulum Hotel?
Conveniently located restaurants include BAK' Fire Steakhouse, El Pez Restaurant & Cocktail Bar, and Kitchen Table.
Are there opportunities to exercise at Be Tulum Hotel?
Yes, guests have access to a pool during their stay.
Does Be Tulum Hotel have airport transportation?
Yes, Be Tulum Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Be Tulum Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Be Tulum Hotel have any great views?
Yes, guests often enjoy the ocean view available here.