We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Wild Resort Panwa Phuket

Traveler (85)
Room & Suite (22)
Pool & Beach (15)

About

#2 of 14 hotels in Phuket
Location
Cleanliness
Service
Value
Crystal Wild Resort Panwa Phuket is offers 39 residences including luxurious pool villa, all featuring a contemporary soothing design with modern. The accommodations have been designed to provide the utmost comfort and relaxation. The suites offer panoramic views of the sea, gardens and pool with wireless Internet access throughout of the resort the spacious balconies and, perfectly designed to capture the enchanting of Chalong Bay.
Read more
Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Breakfast included
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
90Reviews
4Q+A
16Room tips
Traveler rating
  • 47
  • 32
  • 8
  • 1
  • 2
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We paid a good price for this hotel, actual rooms were ok, and the location was lovely (it is remote, so transport is a must). I agree with others; this place has huge potential but seriously lacks any Management and staff training. Reception are a waste of time, unhelpful and some very unfriendly! Breakfast is not that good, stacks of food pre-cooked for a handful of guests and the choice very slim! Coffee was ok some days and terrible most! Room Air-con not working, rubbish fridge with no freezer, no Free Mini-Bar as promised and hit with a cash deposit the request before you are handed the room key even though you have paid in advance and they have your card details?? We had woodlice / maggots on our balcony bench, free bottled water was horrible, insect droppings on sofa and dead fly under bathroom glass remained for a week, a tiny bottle of shower gel everyday and the lids tightened that you couldn’t remove them! We didn’t complain as we asked ourselves, where are they going to move us too? Better the devil you know hey? The restaurant was dark, under advertised and so uninviting! All the brochure photos are the most heavily Photoshop I have ever seen, and the biggest disappointment was the swimming pool, this is filthy, dirty and potentially unhealthy, shocking! Just no service at all and no help or interaction by any staff apart from one or two at breakfast when they could be bothered, the staff are like zombies plodding around doing as least as possible! On the plus side, for the price, clean sheets and towels everyday and something edible at breakfast. If you are okay with budget and are not expecting too much, go for it, if like us you have been to some great hotels over the years, avoid this place like the plague, sorry, it’s a crying shame that such a place could be run and decline in this manner. Not the worst but far from the best! Ps: This is my most damming review over tens of years, but, if there is anything here that anyone can disprove, I apologise!
Read more
A beautiful hotel. We stayed in 3 rooms for 3nights and the stay was good. Good service but lack of room services. Room service and the house keeping is not functional at night around 11 pm onwards. The receptionists try to give a good service but most of the time they can’t understand English. The hotel is bit far from the city, so you will have to pay the taxi a hefty amount of money. Good for the people who come for their honeymoon but if u looking for some extra activities this hotel is far from those activities. I booked through Trip advisor and Agoda and it’s worth the money spent. Thank You.
Read more
The Resturant menu is huge but Nothing is available and none can be ordered I had to place online order from pizza hut Hotel is nice lovely nature nice rooms. Main problem no one speak English properly.
Read more
This hotel was just what we needed after travelling round Thailand for a month. It was so peaceful and the pool was amazing. So fresh and warm to swim in. It is very remote and you do need to get taxis everywhere or hire s car or bike. Taxi were expensive too however they are willing to take you wherever you want to go and we took the guys number so booked direct with him rather than through hotel as they add on an extra 200 baht. Food was good however my partner did spend a day in bed with a bad stomach. Not sure if it was from hotel or elsewhere however it came on during the night after eating at hotel. This put him off eating there which made meals difficult as there isn’t anything else nearby. Overall this hotel was very good value for money and if you want peace and relaxation then I’d recommend it.
Read more
Response from Sujinthra S, Public Relations Manager at Crystal Wild Resort Panwa Phuket
Responded Jan 25, 2018
Dear Valued Guests, Thank you for your comments. Thank you for trusting us to take care of your holiday. We hope you have a nice day and get a good impression. We deeply value your relationship with Crystal Wild Resort Panwa Phuket and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you need a taxi The resort provides driver contact services. The price is cheaper than the general price. Please inform the staff at front and sorry for what happened. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at info@crystalwildresort.com or 076 315 293-4 Best Regards. Sujinthra Saengchan
Read more
This isn't the best hotel we've stayed at but for what we've paid it's definitely provided a lot of value. Staff is friendly, room is clean, what more can you ask for this type of budget. If you have a scooter or a car, getting around will not be an issue.
Read more
Response from Sujinthra S, Public Relations Manager at Crystal Wild Resort Panwa Phuket
Responded Nov 7, 2017
Dear Valued Guests, Thank you for your comments. Thank you for trusting us to take care of your holiday. We hope you have a nice day and get a good impression. We deeply value your relationship with Crystal Wild Resort Panwa Phuket and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at info@crystalwildresort.com or 076 315 293-4 Best Regards. Sujinthra Seangchan
Read more
Previous
PRICE RANGE
$37 - $128 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketPhuket TownWichit
NUMBER OF ROOMS
20
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing