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Crystal Wild Resort Panwa Phuket

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39/65 AoYon-KhaoKhad Road, Wichit, Phuket Town, Phuket 83000 Thailand
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Traveler (88)
Room & Suite (22)
Pool & Beach (17)

About

#3 of 22 hotels in Wichit
Location
Cleanliness
Service
Value
Crystal Wild Resort Panwa Phuket is offers 39 residences including luxurious pool villa, all featuring a contemporary soothing design with modern. The accommodations have been designed to provide the utmost comfort and relaxation. The suites offer panoramic views of the sea, gardens and pool with wireless Internet access throughout of the resort the spacious balconies and, perfectly designed to capture the enchanting of Chalong Bay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Concierge
Parking
Wifi
Restaurant
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
94Reviews4Q+A16Room tips
Traveler rating
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DMGControl wrote a review Feb 2020
Galway, Ireland1 contribution
My wife and I recently stayed here on our honeymoon. The pool is great, the location and rooms are beautiful. Breakfast was ok but there are some serious issues holding this place back. Firstly, the rooms are prone to ant and other bug infestations. If you leave food out in the open for more than ten minutes in your room, expect to see it covered in ants. There are no traps or measures in place to prevent the insects getting into your room (ant traps would be an idea), it just seems to be something you need to put up with. But the biggest problem by far were the staff. The young man and young woman on reception were lovely and very helpful, but an older woman on reception was extremely curt and not friendly at all. The worst was the woman who runs the restaurant however. My first encounter with her was when no one was on reception and I was looking for directions. She told me twice to go to reception, while there was no one there, even though she could quite clearly see no one was there. In the end she rang someone and I was able to get my directions. The second incident with the restaurant manager was much worse, we decided to get a meal in the restaurant, my wife approached the woman and asked if we could see a menu. The woman looked my wife up and down like she was a piece of dirt. At that point we made our exit, she called after us but it was too little too late. We went to another restaurant and had a great time. Overall I would not recommend this hotel as there are nicer, more convenient places in the area with much friendlier staff.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020
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NaelR wrote a review Jul 2019
Patong, Thailand4 contributions
Good resort, but the service not excellent when i compare for 5 star resort , we need more good service but the place nice and very quiet, the not good things far away for the city to the price for taxi and the transport
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Date of stay: July 2019Trip type: Traveled with family
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Juliet W wrote a review Jan 2019
London, United Kingdom42 contributions20 helpful votes
We paid a good price for this hotel, actual rooms were ok, and the location was lovely (it is remote, so transport is a must). I agree with others; this place has huge potential but seriously lacks any Management and staff training. Reception are a waste of time, unhelpful and some very unfriendly! Breakfast is not that good, stacks of food pre-cooked for a handful of guests and the choice very slim! Coffee was ok some days and terrible most! Room Air-con not working, rubbish fridge with no freezer, no Free Mini-Bar as promised and hit with a cash deposit the request before you are handed the room key even though you have paid in advance and they have your card details?? We had woodlice / maggots on our balcony bench, free bottled water was horrible, insect droppings on sofa and dead fly under bathroom glass remained for a week, a tiny bottle of shower gel everyday and the lids tightened that you couldn’t remove them! We didn’t complain as we asked ourselves, where are they going to move us too? Better the devil you know hey? The restaurant was dark, under advertised and so uninviting! All the brochure photos are the most heavily Photoshop I have ever seen, and the biggest disappointment was the swimming pool, this is filthy, dirty and potentially unhealthy, shocking! Just no service at all and no help or interaction by any staff apart from one or two at breakfast when they could be bothered, the staff are like zombies plodding around doing as least as possible! On the plus side, for the price, clean sheets and towels everyday and something edible at breakfast. If you are okay with budget and are not expecting too much, go for it, if like us you have been to some great hotels over the years, avoid this place like the plague, sorry, it’s a crying shame that such a place could be run and decline in this manner. Not the worst but far from the best! Ps: This is my most damming review over tens of years, but, if there is anything here that anyone can disprove, I apologise!
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Date of stay: January 2019
Value
Service
Sleep Quality
Trip type: Traveled as a couple
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Gayan Fernando wrote a review Jul 2018
Colombo, Sri Lanka5 contributions1 helpful vote
A beautiful hotel. We stayed in 3 rooms for 3nights and the stay was good. Good service but lack of room services. Room service and the house keeping is not functional at night around 11 pm onwards. The receptionists try to give a good service but most of the time they can’t understand English. The hotel is bit far from the city, so you will have to pay the taxi a hefty amount of money. Good for the people who come for their honeymoon but if u looking for some extra activities this hotel is far from those activities. I booked through Trip advisor and Agoda and it’s worth the money spent. Thank You.
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Date of stay: July 2018Trip type: Traveled with friends
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Mohamed h wrote a review Jul 2018
Dubai, United Arab Emirates1 contribution1 helpful vote
The Resturant menu is huge but Nothing is available and none can be ordered I had to place online order from pizza hut Hotel is nice lovely nature nice rooms. Main problem no one speak English properly.
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Date of stay: July 2018Trip type: Traveled as a couple
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PRICE RANGE
$39 - $104 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketPhuket TownWichit
NUMBER OF ROOMS
20
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Frequently Asked Questions about Crystal Wild Resort Panwa Phuket
Which popular attractions are close to Crystal Wild Resort Panwa Phuket?
Nearby attractions include Big Buddha Phuket (4.7 miles), My Boss Collection (3.0 miles), and Russell Sunset Bar (2.5 miles).
What are some of the property amenities at Crystal Wild Resort Panwa Phuket?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Crystal Wild Resort Panwa Phuket?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crystal Wild Resort Panwa Phuket?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Wild Resort Panwa Phuket?
Conveniently located restaurants include Three Monkeys Restaurant, Thong Dee - The Town Bistro, and Zen Eat Phuket by Chef Sylvain.
Are there opportunities to exercise at Crystal Wild Resort Panwa Phuket?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crystal Wild Resort Panwa Phuket have an airport shuttle?
Yes, Crystal Wild Resort Panwa Phuket offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Wild Resort Panwa Phuket?
Yes, dry cleaning and laundry service are offered to guests.