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Pullman Phuket Arcadia Naithon Beach

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (5580)
Room & Suite (920)
Videos (3)
Certificate of Excellence

About

#3 of 23 hotels in Phuket
Location
Cleanliness
Service
Value
Certificate of Excellence
Perched on the headland overlooking the crystal water of the Andaman sea, Pullman Phuket Arcadia Naithon Beach Resort has 277 contemporary rooms and pool villas
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Parking
Free internet
Wifi
Public wifi
Internet
Infinity pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Housekeeping
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
Visit hotel website
Offers & Announcements:Book Early and Save 15%
Hotel deals

Location

Full view
3,360Reviews
316Q+A
100Room tips
Traveler rating
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  • 53
Time of year
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Popular mentions
+1
This resort is AMAZING!!! My hubby and I stayed for 2 weeks and couldn’t have been happier with our stay! From the staff who were so friendly & dressed impeccably, hotel & surrounds which were SO beautiful to the dining.... Of all the places we have stayed the buffet breakfast
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Response from PRoxanaGheorghe, Director of Operations at Pullman Phuket Arcadia Naithon Beach
Responded 3 weeks ago
Dear tkitto, Wonderful and amazing are the words that bring a lot of joy to us as a heartist team, and we are all happy to read them in your review. Thanks for the hearts. We like to pamper our guests and by reading your comments looks like we made it possible for you and your husband. On a personal note, both, me and Brett were delighted to meet you and we are waiting for you back when you will find some free time. We are proud to let you know that our hotel is selected to be the shortlisted for the HAUTE Grandeur Global Hotel Awards 2019, so we kindly invite you to support us with an excellent rating from now until 05th July 2019 by accessing our website: pullmanphuketarcadia.(com). Check In Chill Out, Roxana Gheorghe Director of Operations
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My beautiful wife and I visited this hotel recently. Great design, and grounds well maintained. The accommodation had a terrific view of the ocean. That's about all the good stuff. The hotels food and beverage prices make what would have been a well priced holiday expensive with
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Response from PRoxanaGheorghe, Director of Operations at Pullman Phuket Arcadia Naithon Beach
Responded 3 weeks ago
Dear robmaizels, We thank you for taking the time to share your comments with us as we are continuously looking to improve our service and offerings. We are sorry to hear you felt the pricing was high. I would like to assure you that we consistently check for our pricing to be in line with all other International resorts on the island or below in many cases, so we are fair and reasonable. When it comes to the privacy of the guest I would like to mention that we are respecting it at all times and if you have felt that our maids are coming too many times to the room we normally advise to the guests to use the Do Not Disturb button available in all rooms. I can assure you that the intention was just to ensure you have the necessary comfort in the room. As for the events that took place, we do cater for social events and even if the restaurant was closed due to an event we still have the menu available in Elements restaurant for our guests. Unfortunately, we cannot turn back the time to change things but we surely hope we can get another chance to change the past experience. Please feel free to contact me at any time at roxanna.gheorghe(at)accor.com Sincerely, Roxana Gheorghe Director of Operations
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We stayed here for a week in June. The staff here are wonderful. They are friendly, warm and absolutely service-oriented. Nothing is too much for them. They are there to look after you and from the beginning, that's how we felt - very well looked after.
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Response from PRoxanaGheorghe, Director of Operations at Pullman Phuket Arcadia Naithon Beach
Responded 3 weeks ago
Dear ShlomGit, We are happy to read that you felt well looked after as we are all living here by a culture called Sai Jai which means "from the heart" and the team is trying to introduce it to all our guests. We trust we gained you as one of our biggest fan and if you are planning to come back to Phuket you can always contact our Loyalty Manager for assistance. In the same time we are proud to let you know that our hotel is selected to be the shortlisted for the HAUTE Grandeur Global Hotel Awards 2019, so we kindly invite you to support us with an excellent rating from now until 05th July 2019 by accessing our website: pullmanphuketarcadia.(com) Our World Your Playground, Roxana Gheorghe Director of Operations
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We stayed here for a week in May to relax and that’s what we did! Our room unfortunately wasn’t cleaned to a standard acceptable which was a bad first impression, including finding the previous occupants silver bracelet on the rug. After a phone call a team of cleaners took
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Response from PRoxanaGheorghe, Director of Operations at Pullman Phuket Arcadia Naithon Beach
Responded 3 weeks ago
Dear 62Shu, Having our guests sharing their experience with us during the stay it's something that we are looking at everyday, as we have to admit that we are not perfect and sometimes we make mistakes. What can make a difference is the response and the actions that we are taking to ensure everything else goes smoothly and I am happy to read you have enjoyed the rest of the stay with us. The team really feels sorry for the small hiccup upon your arrival and hopes to have the chance to welcoming you back soon. Personal wise it has been a pleasure meeting you and having the chance to get to know you. If you plan to come back for another relaxing trip please feel free to contact our Loyalty Manager or myself directly. In the same time we are proud to let you know that our hotel is selected to be the shortlisted for the HAUTE Grandeur Global Hotel Awards 2019, so we kindly invite you to support us with an excellent rating from now until 05th July 2019 by accessing our website: pullmanphuketarcadia.(com) Check In Chill Out, Roxana Gheorghe Director of Operations
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it was our first hotel at phuket, the lobby looks nice. because we didn't get any cash yet, the buggy guy had some complaints to us. moreover the front desk are not too nice with us but it felt okay. we were happy only took one night at pullman because the room is so moist, we
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Response from PRoxanaGheorghe, Director of Operations at Pullman Phuket Arcadia Naithon Beach
Responded 3 weeks ago
Dear Song1109, I am sorry to read about your first experience with us and I truly apologize for having left you with not the best memory after your stay with us. The team feels really bad for not raising up to your expectations and hopes to have the chance to welcoming you back and replace this memory with a better one. If your travelling plans are going to bring you back to Phuket please do not hesitate to contact me directly at roxana.gheorghe(at)accor(dot)com, as I would like to personally ensure a different experience for you. Our Beach House, Your Holiday Home. Roxana Gheorghe Director of Operations
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PRICE RANGE
$86 - $318 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketThalang DistrictSakhu
NUMBER OF ROOMS
277
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