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Crystal Bay Beach Resort

Travelocity$30*
View Deal
#23 of 62 Hotels in Maret
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$31*
$30*
$31*
$31*
$30*
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Crystal Bay Beach Resort
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503 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Opava
Reviewed 4 days ago NEW

The hotel was divided for better and worse accommodation. Our room was dingy; with a bad view. There were many small insects inside. Breakfast was average in the outdoor restaurant with the pool and sea view. There was impossible late check out. .

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Helpful?
Thank Hana K
london
Reviewed 3 weeks ago

Had a wonderful stay here. The room was huge with a lovely sea view and really comfy bed. Te beach here is the pull of the area. Clear waters and just so beautiful. Food good and staff so polite and helpful. Amazing relaxing stay and would return in a heartbeat.Barman Also makes the best Mai Thai Ive ever had. Book...

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Helpful?
Thank wendyed
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

Thank you for your 5 star review.

London, United Kingdom
Reviewed 3 weeks ago

I stayed here twice during my trip to Thailand. The first room I had was the beach villa which was amazing if you like lots of room, a big comfy bed and a great view. As soon as you open the doors you are footsteps away from the beach and can hear the waves at night. The beach gets fairly...

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Helpful?
Thank Sonja M
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

Thank you for staying with us twice and taking the time to give us a nice review.

Reviewed 3 weeks ago via mobile

We were expecting better from a place with 4 stars on trip advisor. Unfortunately this place did not meet our expectations. We booked for 5 nights but left after the 1st even though we werent able to get a refund. We just wanted to get out of there. The staff didnt seem surprised at all. I wonder if this happens...

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Helpful?
Thank Daniel M
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

I am very sorry you feel our resort is not as described. All our pictures on our website are up to date and show the resort as it really is. Everywhere in Thailand the toilet paper is put in a bin not in the toilet, this is standard for the whole country as the pipes and waste disposal system is...

Thrissur, India
Reviewed 3 weeks ago

Though the rooms were good and staff service average we had a bitter experience in their restaurant .At breakfast time a child of two years started to cry and the staff (boy) rushed to us and asked us to take the child out and started abusing the parents.the guest who intervened was also threatend.The waiter seemed to be drugged as...

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Helpful?
Thank DrFrancisXavier
Brussels, Belgium
Reviewed 4 weeks ago

We stayed in a beach villa. Great in the evening adn early in the morning but the beach is very busy (beacause very nice) during the day. The restaurant is good but not terrific, breakfast is pleasant with a nice see view. The personnel attitude is below the Thai average: - We booked two beach front villa, when we arrived,...

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Helpful?
Thank Jean-Philippe C
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

I wonder if you wrote this review for the wrong resort as we do not have Beach Villas at our resort. If you did stay with us I apologise that our staff were not as friendly as you would have liked.

Reviewed March 23, 2017 via mobile

The beach itself is great. Unfortunately not so was the hotel - very basic room, old grey-colored towels and bedding, awful breakfast. Also the constant canalization smell in and outside the room (we stayed on the ground floor, but you can smell it everywhere around the hotel).

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Helpful?
Thank MarinaP-traveller
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

I am very sorry you did not enjoy our resort. I apologise for the smell during your stay.

Levanger, Norway
Reviewed March 14, 2017 via mobile

My husband and i stayed three nights at the Crystal bay beach resort. We stayed in budget room. The room was clean and had okay standard. The breakfast was simpel but good. Very good thai food at the resort. Nice view of the beach from the restaurant. The beach was clean with fine sand. We'd love to stay here again,but...

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Helpful?
Thank Silja Marlen L
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

Thank you for your review and I am glad you enjoyed your economy room. We look forward to welcoming you again.

New Zealand
Reviewed February 28, 2017 via mobile

We stayed here for 2 weeks in the top floor Grand Seaview room. It was perfect, we loved it. The room is spacious with views for miles, I can't vouch for any other rooms as they have a few different types for different budgets but this was our 27th wedding anniversary so we went for a little luxury and it...

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Helpful?
3Thank Did0123
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

Thank you for choosing us for your Wedding Anniversary and congratulations from all the staff here at Crystal Bay. Thank you very much for your very kind review and comments on our resort. If you would like to review our restaurant at our other property you can do so here: https://www.tripadvisor.co.uk/Restaurant_Review-g293918-d10682081-Reviews-Talay_Beach_Restaurant-Ko_Samui_Surat_Thani_Province.html

Los Angeles, California
Reviewed February 23, 2017

We spent 3 nights here in a Beachfront Balcony Suite. The room was very nice, on the second floor with a beautiful view of the rocks on the cove and palm trees. The room was large, comfortable and clean. Breakfast was okay - it was buffet rice, curry, eggs, and fruit which were generally cold. You could order one hot...

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Helpful?
1Thank AnalieseD
Tom_from_CB, Partner at Crystal Bay Beach Resort, responded to this review

Thank you for your detailed review. Your comments are very helpful in allowing us to improve the guest experience. We recommend Seaview Deluxe and above for the best experience. However we will continue to offer our cheaper room grades to allow guests of all budgets to enjoy our wonderful beach.

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Breakfast included
Official Description (provided by the hotel)
Located on the most beautiful beach on Koh Samui. Crystal Bay Resort is the ideal beach resort for you tropical getaway. For a Romantic honeymoon, fun family trip or getting away from it all with friends. Crystal Bay has something for everyone and the best view in Koh Samui. ... more   less 

Additional Information about Crystal Bay Beach Resort

Address: 205 Moo 4 | Haad Thongtakian, Maret, Ko Samui 84310, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Maret
Price Range: $30 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Bay Beach Resort 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Crystal Bay Hotel Koh Samui
Crystal Bay Beach Resort Ko Samui/Maret
Hotel Style:
#9 Top resorts Hotel in Maret
#17 On the Beach Hotel in Maret
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Bay Beach Resort staff and other travelers.
6 questions
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Questions? Get answers from Crystal Bay Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay extra of a sea view Deluxe its worth it”
wendyed, 3 weeks ago | Read review
“If you want to be by the sea and hear the waves, specifically ask for a beach front room. There are rooms on the road side of the hotel also”
McAree, 3 weeks ago | Read review
“Not a child friendly hotel”
DrFrancisXavier, 3 weeks ago | Read review
“Front beach villa are excellent, but second row are cheaper and also very nice with a lateral view.”
Jean_PhilippeC640, 4 weeks ago | Read review
“Any room below the Beachfront Balcony will be a let down.”
  • Beachfront Balcony Room (Room B9)
  • Beachfront Balcony Room View (Room B9)
AnalieseD, Feb 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$30* /night
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Booking.com$31
Expedia.com$30
Agoda.com$31
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*Disclaimer
Prices are for 1 room, 2 adults
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