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X2 Koh Samui - A Spa Retreat

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442 Moo 1, Bann Hua Thanon, Maret 84310 Thailand
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Traveler (984)
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Panoramas (8)
Room & Suite (203)
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About

#7 of 70 hotels in Maret
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The general area is underdeveloped and peaceful with the only a few high-end residential villa projects sharing the beach. The resort occupies 5 acres (12 Rai) of land, with 26 villas. Most have private swimming pools, and outside areas. The 100 meter beachfront and 50 year old trees help provide the X2 atmosphere the owners were striving to achieve, and gave designers the background on which to recreate the resort. Hotel check-in time: 15:00hrs Hotel check-out time: 11:00hrs
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
Spa
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Shuttle bus service
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Luxury
Languages Spoken
Thai
481Reviews27Q+A70Room tips
Traveler rating
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Popular mentions
Shayanbkk wrote a review Sep 2020
Bangkok, Thailand218 contributions92 helpful votes
I love the design and feel of this resort. The private pool villas are absolutely amazing. I actually like the x2 brand and hope to stay at more of their properties. Only thing I didn’t like was how far away it was from everything. It cost me 500 baht just one way to go see my friends in Chaweng. However if you’re looking for peace and quiet this is perfect. The customer service and kindness of staff is also fantastic. Breakfast delivery was a bit slow though.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Jeff Jaruwat B, General Manager at X2 Koh Samui - A Spa Retreat
Responded Sep 14, 2020
Dear Khun Shayanbkk, Thank you very much for your review. We would like to hear that you enjoyed our private pool villa. also design and feel of the resort. for resort location we located at Hua Thanon beach nearby fisherman village so it make feel more local, quite and peaceful. We took noted your review and shall maintain great & kindness customer services. We look forward to welcoming you back again soon. Sunny regards, Jeff, General Manager & X2 Koh Samui - A Spa Retreat Team.
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gogoegeng wrote a review Aug 2020
Bangkok, Thailand4 contributions
We stayed in our Private Pool Villa in August 2020. Pool Villa was what we choose for this trip and it was just perfect! . Spacious room and the romantic bathtub completed our dream in Samui Stay. . Floating Breakfast is what you should try as well as signature spa and the romantic dinner! . Thks K. Jeff and team who taking good care of us!
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Date of stay: August 2020
Rooms
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Response from Jeff Jaruwat B, General Manager at X2 Koh Samui - A Spa Retreat
Responded Aug 13, 2020
Dear Khun Gogogeng, Thank you very much for sharing your wonderful review "Perfect Stay in Samui Island" at X2 Koh Samui - A Spa Retreat. We are pleased to hear that you have a great time stay with us and we look forward to welcoming you back agian soon to our paradise in Koh Samui. Sunny regards, Jeff, General Manager & X2 Team.
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Pim N wrote a review Aug 2020
18 contributions
It is not satisfied at all. I can rate this hotel is only 3-star or less. I am actually a big fan of X2 Kuiburi and this is the reason why I chose to stay X2 Koh Samui which I expect to have the same standard 1. The welcome drink is nice - fresh coconut. 2. The check in process is fast 3. The walking deck in the resort is very old, not well maintained. Then we checked with staff and knew that this hotel is built on Y2008. 4. The main light in the room is not work properly. 5. We booked in advance for spa at 1:40 hrs, but the therapist confirms that in the booking list is only 40 min even I got the email confirmation! 6. The gym is extremely small, but it is ok for me. It will be opened likes on-call. So we called to inform in advance 30min that we will use. Pls prepare gym for us. We intent to be late there for 5 min, and as expected the gym door is locked. So we have to call them to open. Once open, the air-con is out of order. The treadmill also doesn’t work. I have to wait for almost half an hour to fix it!! (Dirty and unbalanced treadmill, finally I decided to not exercise as I am afraid it will hurt my knee.) 7. Staff at restaurant are polite and friendly. 8. The pool villa room has a lot of dust both inside and outdoor area.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Jeff Jaruwat B, General Manager at X2 Koh Samui - A Spa Retreat
Responded Aug 12, 2020
Dear Khun Norpim1, First of all thank you very much for coming to stay with us. We are very happy to welcome you here and really sorry to hear your comments this review also. We thanks a lot for enjoyed our welcome drink - a nice fresh coconut, check in fast, staff at restaurant are polite and friendly. Regarding the comment for walkway & areas, we have repaint and maintain often. We have fixed light after got reported that it not work properly right away. even recheck carefully prior to all guest rooms arrive but still some electrical problem happen sometime so we will recheck more and more. also for spa and gym service that we will improve better guest communication and be more careful for all guest services. Again our apologize for any inconvenience may cause. We hope to have a chance to welcome you back in the future and hope the see the better stay and make you the enjoyed time like many guests enjoyed stay with us soon. Sunny regards, Jeff, General Manager & X2 Team
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JSM wrote a review Apr 2020
Aarhus, Denmark46 contributions10 helpful votes
We spend 5 days at X2 And it’s not about the location: Good location – far from all the ‘noise’ but close enough to all the fun And It’s not about the facilities ( it’s a 10 old resort, but they are doing maintains service to keep up the standard ) And it’s not about the pool villa ( we had #1 ) And it’s not about the super comfy luxury bed & pillows And it’s not about the cleanness and the feeling of a very nice villa having all you need to have a nice stay ( fx Highspeed internet ) And it’s not about the very large & deep pool with seaview – 20 mtr. from the soft sandy private beach. It’s about the super friendly and highly professional staff and the food ! We have been quite a few places around the world, but you guys are something special. You really have the quality to make your guests feel very welcome and provides the service beyond what you can expect. Especially Mr. Kern & restaurant staff have the ability to provide this level – so thank you again 😊 * PS - go for the breakfast – you will not be disappointed PPS – go rent a scooter and make all the fun easy to access. We did not try the SPA – so ..
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Date of stay: March 2020
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Response from Jeff Jaruwat B, General Manager at X2 Koh Samui - A Spa Retreat
Responded Apr 14, 2020
Dear Jesper S, Thank you very much for sharing your wonderful review "6 star service" stay at X2 Koh Samui - A Spa Retreat. We are all so much happy to hear that you have a great time stay with us. All our staff so much happy to hear from your great feedback & wonderful review. We look forward to welcoming you back to our paradise resort in Koh Samui again soon. Please feel free to contact us anytime at book.ks@X2resorts.com Sunny regards, Jeff, General Manager & X2 Koh Samui - A Spa Retreat Team
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Em-orn D wrote a review Apr 2020
Chaweng, Thailand8 contributions
This resort is wonderful. It is right on the beach and beautiful sunrise for breakfast. The staff at the resort was nice, very friendly and exceptional. The service was excellent. They always say hi 👋🏻 when we walked through. The food also good and we like to enjoy breakfast with sunrise view.
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Date of stay: April 2020Trip type: Traveled as a couple
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Response from Jeff Jaruwat B, General Manager at X2 Koh Samui - A Spa Retreat
Responded Apr 12, 2020
Dear emornd, Thank you very much for sharing your wonderful review "Definitely Loved the place💕" stay at X2 Koh Samui - A Spa Retreat. We are all so much happy to hear that you have a great time stay with us :-) We look forward to welcoming you back to our paradise resort in Koh Samui again soon. Please feel free to contact us anytime at book.ks@X2resorts.com Sunny regards, Jeff, General Manager & X2 Koh Samui - A Spa Retreat Team
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PRICE RANGE
$105 - $323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
x2 resort koh samui hotel koh samui
FORMERLY KNOWN AS
X2 Koh Samui Resort - All Spa Inclusive
LOCATION
ThailandSurat Thani ProvinceKo SamuiMaret
NUMBER OF ROOMS
26
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Frequently Asked Questions about X2 Koh Samui - A Spa Retreat
Which popular attractions are close to X2 Koh Samui - A Spa Retreat?
Nearby attractions include Wat Samret (0.7 miles), Samui Aquarium and Tiger Zoo (0.3 miles), and Wat Sitlaram (0.7 miles).
What are some of the property amenities at X2 Koh Samui - A Spa Retreat?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at X2 Koh Samui - A Spa Retreat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at X2 Koh Samui - A Spa Retreat?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at X2 Koh Samui - A Spa Retreat?
Yes, free parking is available to guests.
What are some restaurants close to X2 Koh Samui - A Spa Retreat?
Conveniently located restaurants include The Fisherman's Outlet, Melayu Samui Seafood Restaurant, and Big Coco Restaurant and Bar#2.
Are there opportunities to exercise at X2 Koh Samui - A Spa Retreat?
Yes, guests have access to a pool during their stay.
Does X2 Koh Samui - A Spa Retreat have an airport shuttle?
Yes, X2 Koh Samui - A Spa Retreat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at X2 Koh Samui - A Spa Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to X2 Koh Samui - A Spa Retreat?
Many travelers enjoy visiting Wat Khao Chedi (4.1 miles) and Wat Sitlaram (0.7 miles).