...The location is incredible and situated on a crescent bay and fine white sand beach...

...So, when you look into booking a reservation, make sure you double check the location...

...The beach, grounds and location are awesome...

...I had submitted a request to be moved to another room location, but the day of arrival there was no rooms available...

Beautiful location, poor service, no dining options. The Mauna Kea has an unbelievably beautiful location with an exceptional beach, grounds, and location...

Despite a number of complaints, I gave this resort 5 stars due to the stunning location...

...The location is quite isolated though, other than another hotel I didn’t see anything in the immediate surrounding, just volcanic rocks...

...The updated rooms are not designed to my taste, which is a big reason why we don’t stay here as often anymore (cold, not very Hawaiian, catered to the golf people)...

...The picture window in reception sets the tone for a relaxing break ...

...The room is a bit dated but very clean...

...Our room was an ocean view deluxe room and even the bathroom had a balcony and ocean view from the shower...

...Room was spacious and airy with great light...

...The one thing we noticed were a few newer musicians in Copper Bar in the evenings that weren't up to the quality of acts that usually play there (Brandon Nakano and Pomai Brown are always outstanding). Jazz at Manta and dinner were outstanding (new dinner menu)...

...By our last day, my husband was going down at 6am and all of the front rows were claimed which was frustrating as we had young kids and would have liked to be able to see them play...

...We loved the staff, especially the woman who checked us in, and the room decor, which was mid-century cool in cheery orange and white... We ate at the outdoor open air restaurant while listening to live music...

...I was a little skeptical of the orange-and-white color scheme at first, but by the sixth day, I thought it was fabulous...

...Not sure when this was last remodeled, but room felt like a hospital - white tile , cheap furniture...

...I love the authentic, mid century modern design of the building and room decor...

...Everything was comfortable and clean and quiet...

...The room was great with an amazing bathroom comfortable bed and walk in closet...

...We were greeted by Emme, who made the entire trip worth it before we even reached our rooms... We had an oceanfront room with a view of the beach and manta snorkelers... The room was clean, beds comfy, and service fantastic...

...The updated rooms are not designed to my taste, which is a big reason why we don’t stay here as often anymore (cold, not very Hawaiian, catered to the golf people)...

...The rooms are spacious and well tended by engaged staff who greeted every time they saw us ...

...We arrived at 5:30pm and our room was not ready yet, but she made us feel welcome and made the (short) wait pleasant... The room is a bit dated but very clean...

Mauna Kea is a classy great old hotel that is still in pristine condition... Our room was an ocean view deluxe room and even the bathroom had a balcony and ocean view from the shower...

...Room was spacious and airy with great light...

...We got the same room we had last time, the golf course/driveway view: it's huge, comfortable, has an outstanding closet and huge and well-appointed bathroom with two sinks with huge countertops...

...Thank you again for accommodating our request, especially the connecting room for my family...

...I had submitted a request to be moved to another room location, but the day of arrival there was no rooms available. She said she’d put me on the waitlist and the next day I received a call from her colleague there was a room available...

...We stayed in two adjoining beachfront wing rooms and loved the ability to walk right out our room to the ocean and pristine beach of Kauna'oa Bay. Our stay was nothing short of spectacular...

...When I walked by the cultural room, the lady there did not want to get up from her seat to talk to me and told me to check on my phone by using the QR code- this was annoying. We could not get into Manta or Copper for dinner as they were either fully booked or closed... I would like to see preference given to hotel guests...

...The staff is very friendly and professional, our room (an oceanfront deluxe on the 8th floor of the main tower) was perfect, and the hotel's variety of activities made each day a new adventure... This is genuinely the best hotel on the Big Island...

...We loved the staff, especially the woman who checked us in, and the room decor, which was mid-century cool in cheery orange and white. There were some nice comps in our room (aluminum water bottle to use and refill on campus and take with us), a sweet bakery bread, etc...

...I think the restaurants have been remodeled but the rooms and halls certainly show their age and feel less luxurious than other hotels at this price range. It reminded me of a college dorm except the rooms were larger and had more amenities...

...We booked a top floor ocean front room. Not sure when this was last remodeled, but room felt like a hospital - white tile , cheap furniture...

...I love the authentic, mid century modern design of the building and room decor... However, one thing that could use improving is the cost to stay at this resort, which has skyrocketed over the years... The cost to stay a week has gone from a luxurious splurge to a prohibitive amount that only multimillionaires can comfortably afford...

We visited Mauna Kea Beach Hotel from Oahu for just one-night and were upgraded to a beautiful Oceanfront room...

I booked the resort for our 26th wedding anniversary using my Bonvoy Titanium Elite Points for a standard golf view room... The room was great with an amazing bathroom comfortable bed and walk in closet... Housekeeping was great and kept the room in great shape...

My wife and I stayed here three nights for part of our honeymoon. I would definitely stay here again and recommend it to anyone searching for a more upscale experience... What really set this place apart was the excellent staff and amazing room with a private balcony overlooking the ocean...

...Our Tower room was clean and the bed comfortable...

...We had dinner at Manta which was a little pricey but the food was good...

...As a mother of small children, this makes me want to ever come back here...

...The room is a bit dated but very clean... You need to get to the beach by 7:00am to get a front row chair, but there are plenty of chairs in the second and third rows...

...Book ahead for spa and restaurants...

...We ate at Msnta and it’s very expensive but the fish entree was among the best we ever had...

...Why a first-class property has third-rate restaurants is beyond me. The food is very expensive and if it was good, we'd have continued to have eaten on the property...

...The island is very expensive, so be prepared in that aspect... You must buy the banana bread from the market place in the lobby...

...Unfortunately what really ruined our experience (after 2 years without a vacation) was that the food and service is absolutely terrible... Not only are there zero healthy options for young kids (who do not eat salted, oiled and fried food) but consistently the food taste and quality is equivalent to over priced stadium and / or airport food... I am beyond disappointed that at a 5 star resort, on a beautiful island there is very little in the way of healthy options... ‘Smoothies’ are glorified milkshakes with literally zero fresh fruit (I asked) the salads did not ever come with all of the toppings on the menu and the lettuce was completely brown/wilted, the only edible meal is breakfast at manta but Buffett will set you back $50...

...The one open restaurant was sold out, and the line at the bar for take out food was 20 people deep. There was a high level of dissatisfaction among guests who beleived that a resort of this caliber (and at these these prices) should provide an opprtunity for guests to eat on property without 2-3 hour waits...

...Be careful of room service an auto 21% gratuity + delivery charge made for a suprising $65 breakfast for one...

...I would have had to make a reservation over a week in advance and put down a hold of $50 pp... It was frustrating to set my alarm to claim a seat that I was not going to be using for hours... Mauna Kea needs to revist this = if they did , the hotel would have been perfect...

...I think the restaurants have been remodeled but the rooms and halls certainly show their age and feel less luxurious than other hotels at this price range...

...Not sure when this was last remodeled, but room felt like a hospital - white tile , cheap furniture... Left early after one night... Kama'aina rates are about 25% of rate for non-locals... Would consider this a deal at $299, but not $1500...

...However, one thing that could use improving is the cost to stay at this resort, which has skyrocketed over the years. The cost to stay a week has gone from a luxurious splurge to a prohibitive amount that only multimillionaires can comfortably afford...

...As elite member, the full buffet breakfast is charged $27 now, but we still got free continental breakfast and it was very good...

I booked the resort for our 26th wedding anniversary using my Bonvoy Titanium Elite Points for a standard golf view room... Even though you need to pay for parking I recommend having a car so that you can go out and explore the area, lunch, shopping, etc...

...Marriott platinum breakfast was plentiful and the option to pay up for the full buffet was reasonable...

...The room was clean, beds comfy, and service fantastic... The beach is the best on the island, truly...

...No single use plastic and a gift of an insulated water bottle was another indicator of the integrity of the hotel and the staff. The rooms are spacious and well tended by engaged staff who greeted every time they saw us ...

...The room is a bit dated but very clean...

Mauna Kea is a classy great old hotel that is still in pristine condition...

...Having towel service and restrooms on the beach was convenient...

...At a minimum, get the damned obvious chlorine taste out of the coffee water...

...We stayed in two adjoining beachfront wing rooms and loved the ability to walk right out our room to the ocean and pristine beach of Kauna'oa Bay...

...The waves are fun without being dangerous and the sand is smooth and soft... I liked the free laundry facility = that was super helpful...

...The hotel was built on the 70s and it looked every bit as such...

...The room was great with an amazing bathroom comfortable bed and walk in closet... The beach was great and the water was very clear... Housekeeping was great and kept the room in great shape...

...Everything was comfortable and clean and quiet...

...Our Tower room was clean and the bed comfortable...

...We were greeted by Emme, who made the entire trip worth it before we even reached our rooms... The room was clean, beds comfy, and service fantastic...

...No single use plastic and a gift of an insulated water bottle was another indicator of the integrity of the hotel and the staff. The rooms are spacious and well tended by engaged staff who greeted every time they saw us ... The breakfast outside the Manta restaurant set us up for the day with ample cold water fresh juice and the best selection of fish omlette and fruits... Wine tasting and hospitality and activities were all top quality... Book ahead for spa and restaurants...

...If you have little kids, hold them close, because the service workers in carts are not observant of little ones... As a mother of small children, this makes me want to ever come back here...

...Staff are generally friendly - special shout-out to Greg at the beach club. Good wise - We found the Hau Tree and Copper Bar are decent...

...A special mention to *Sonja* at the check-in. We arrived at 5:30pm and our room was not ready yet, but she made us feel welcome and made the (short) wait pleasant... You need to get to the beach by 7:00am to get a front row chair, but there are plenty of chairs in the second and third rows...

...Great "swag" in welcome snacks and Yeti-type hotel aluminum water bottles and beach bag that were ours to take home... Having towel service and restrooms on the beach was convenient... Great service and huge selection of buffet food and cooking stations... The stay at this resort was one of the top five things I enjoyed the most during our 9 night visit to Oahu, Maui, and the Big Island...

Mauna Kea is a classy great old hotel that is still in pristine condition... Our room was an ocean view deluxe room and even the bathroom had a balcony and ocean view from the shower... We pretty much camped out at the pool during the day and the staff there were nice and very accommodating, especially Lex...

...Hotel staffs are always wonderful, and shares true Aloha spirit. Always love the check in experience (fresh flower lei’s, cold towels, and juice) and easy beach access... Big shoutout to Kansas, the Hotel Manager... Thank you again for accommodating our request, especially the connecting room for my family... You made our stay enjoyable during my son’s birthday...

...A huge thank you to Melia for not forgetting about me... She said she’d put me on the waitlist and the next day I received a call from her colleague there was a room available... You must buy the banana bread from the market place in the lobby...

Beautiful location, poor service, no dining options... The wait for a drink and for food is hours... The bar is understaffed and moves slowly... There was a high level of dissatisfaction among guests who beleived that a resort of this caliber (and at these these prices) should provide an opprtunity for guests to eat on property without 2-3 hour waits...

...Unfortunately what really ruined our experience (after 2 years without a vacation) was that the food and service is absolutely terrible...

...This year for Spring Break, our my wife and I brought our 4 teenage daughters back to celebrate our wedding anniversary (we honeymooned at the hotel 21 years ago)... The hotel remains a Hawaiian classic and the staff goes out of their way to spread aloha... This year, the attentiveness of the Beach Club staff was stepped up a notch from previous years, with complimentary SUPs, boogie boards, and kayaks that was new this year and very much appreciated...

...My complaint is that service overall had a very distant, impersonal feel... I received no help from the concierge either on this... When I walked by the cultural room, the lady there did not want to get up from her seat to talk to me and told me to check on my phone by using the QR code- this was annoying... I would have had to make a reservation over a week in advance and put down a hold of $50 pp... We wound up eating at the beach hut and it was better than the reviews suggested... I liked the free laundry facility = that was super helpful... Here it is self serve and people get up at the crack of dawn to claim a seat... A lot of people have the same rights to a lounge chair as hotel guests- westin, condo/villa renters who pay a daily fee, etc... I would like to see preference given to hotel guests... I did not want to participate myself but the hotel's policy makes this the only option if you want a chair...

Stayed here for a week in mid/late February. We arrived just after a really bad Kona low left, and everything was wonderful... The staff is very friendly and professional, our room (an oceanfront deluxe on the 8th floor of the main tower) was perfect, and the hotel's variety of activities made each day a new adventure... The little touches (complimentary water flasks instead of water bottles, POG juice at checkin, banana bread upon arrival) are wonderful... Overall, every need was met effortlessly, and the entire stay was full of happiness and warmth...

...We loved the staff, especially the woman who checked us in, and the room decor, which was mid-century cool in cheery orange and white. There were some nice comps in our room (aluminum water bottle to use and refill on campus and take with us), a sweet bakery bread, etc... It was a busy evening and quite crowded, so service was just okay but the food was good...

...Although we never tried, there is a shuttle that can take guests to the adjacent sister hotel for additional dining options... The service was not as good as, say, a Four Seasons hotel but the staff was friendly...

We visited Mauna Kea Beach Hotel from Oahu for just one-night and were upgraded to a beautiful Oceanfront room... As elite member, the full buffet breakfast is charged $27 now, but we still got free continental breakfast and it was very good...

...What really set this place apart was the excellent staff and amazing room with a private balcony overlooking the ocean... We had no problem getting last-minute dinner reservations and the snorkeling we did off the beach here was some of the best (there's a great reef here a little way out)... Pacific Dream Photography was able to accommodate our schedule for a "trash the dress" wedding photography session as well, which was an absolute blast... We highly recommend them if you have a chance to drop by...

...Our Tower room was clean and the bed comfortable... Marriott platinum breakfast was plentiful and the option to pay up for the full buffet was reasonable... We enjoyed the resort so much we added on an extra day and the hotel manager was able to accommodate us...

...Using my Suite night rewards the resort upgraded us to a deluxe golf view... My wife liked the continental breakfast and I upgraded to the full buffet as I'm more of an eggs and bacon guy... For our anniversary night we had dinner at Manta and it was amazing... Our server even comped desert because it was our anniversary... The beach staff was great and all the gear to snorkel, paddle board, surf is included with your stay... Housekeeping was great and kept the room in great shape... Thanks Mauna Kea for a wonderful anniversary vacation!...

...We arrived at 5:30pm and our room was not ready yet, but she made us feel welcome and made the (short) wait pleasant... The room is a bit dated but very clean... You need to get to the beach by 7:00am to get a front row chair, but there are plenty of chairs in the second and third rows... And then you can always take a chair in the "beach club"... There is nice snorkeling close to the beach and you can borrow boogie boards and snorkeling equipment for an hour at a time... Manta restaurant was perfect for a sunset dinner, but we also enjoyed the Hau tree beach bar for early dinner...

...The picture window in reception sets the tone for a relaxing break ... The rooms are spacious and well tended by engaged staff who greeted every time they saw us ... The breakfast outside the Manta restaurant set us up for the day with ample cold water fresh juice and the best selection of fish omlette and fruits... Wine tasting and hospitality and activities were all top quality... Book ahead for spa and restaurants... The beach bar was magic and lovely ... the Hau Tree...

...A marvellously designed resort that blends in nature and serenity. We stayed at the beachfront wing which has a open view of the beach and backs into a forest... The location is incredible and situated on a crescent bay and fine white sand beach... Make sure you snorkel to the coral reefs on the right side of the beach and see the manta ray at night under the light... Good wise - We found the Hau Tree and Copper Bar are decent...

...Mauna Kea is a much nicer beach and resort... As a mother of small children, this makes me want to ever come back here...

...Room was spacious and airy with great light. Great "swag" in welcome snacks and Yeti-type hotel aluminum water bottles and beach bag that were ours to take home... The beach was phenomenal with plenty of chairs and umbrellas... Having towel service and restrooms on the beach was convenient... Great different areas around to explore... There are activities scattered throughout the day but not overwhelming like some all inclusive type resorts... We were hotel hopping, so we only stayed one night (big regret) and we didn't have dinner at the resort, but we did have the breakfast buffet... Great service and huge selection of buffet food and cooking stations... The stay at this resort was one of the top five things I enjoyed the most during our 9 night visit to Oahu, Maui, and the Big Island...

Mauna Kea is a classy great old hotel that is still in pristine condition. The beach, grounds and location are awesome... Our room was an ocean view deluxe room and even the bathroom had a balcony and ocean view from the shower... We pretty much camped out at the pool during the day and the staff there were nice and very accommodating, especially Lex... Ten feet deep so you could dive in no probes... Walking the beach several times a day gave us some exercise... We also ate at the Hau Tree, the beach restaurant which was very good... Highly recommend this delightful hotel!...

...The Mauna Kea has an unbelievably beautiful location with an exceptional beach, grounds, and location. On a Sunday night there is one doining option--the Copper Bar... The wait for a drink and for food is hours... There was a high level of dissatisfaction among guests who beleived that a resort of this caliber (and at these these prices) should provide an opprtunity for guests to eat on property without 2-3 hour waits...

The Mauna Kea is the Iconic Hotel of the Islands with absolutely the best beach. It is breezy and enchanting, our favorite place... Here you are in paradise and you begin the day with undrinkable coffee!... But maybe in a big hotel, this is all tough to get right?... So we spent some time at the Four Seasons... The coffee there was exquisite, the fish cooked just right, everything perfect... Come on Mauna Kea, you too can do it, you just need someone in charge who is tasting the coffee and food each day, who is not phoning it in... Maybe concentrate less on the endless corporate branding going on and more on these little details...

...All water toys were included, kayak, surf board, boggie, etc. Be careful of room service an auto 21% gratuity + delivery charge made for a suprising $65 breakfast for one...

...We stayed in two adjoining beachfront wing rooms and loved the ability to walk right out our room to the ocean and pristine beach of Kauna'oa Bay. Our stay was nothing short of spectacular... This year, the attentiveness of the Beach Club staff was stepped up a notch from previous years, with complimentary SUPs, boogie boards, and kayaks that was new this year and very much appreciated... Jazz at Manta and dinner were outstanding (new dinner menu)...

...I could hear the surf from my bed at night and we had a perfect time each day on the beach. The waves are fun without being dangerous and the sand is smooth and soft... We even snorkeled with Manta Rays at night from the hotel which was amazing... We could not get into Manta or Copper for dinner as they were either fully booked or closed... We wound up eating at the beach hut and it was better than the reviews suggested... I liked the free laundry facility = that was super helpful... Here it is self serve and people get up at the crack of dawn to claim a seat... There is a large space reserved for club members which often had availability but hotel guests could not sit there... On my first day, we did not reserve and got there at 10= there were no towels and no lounge chairs... A lot of people have the same rights to a lounge chair as hotel guests- westin, condo/villa renters who pay a daily fee, etc... I would like to see preference given to hotel guests... I don't like the policy of having people claim a chair for the day that they are not using... I did not want to participate myself but the hotel's policy makes this the only option if you want a chair...

...The Mauna Kea is it's own oasis of greenery and sand, with an open air concept of the communal areas. We loved the staff, especially the woman who checked us in, and the room decor, which was mid-century cool in cheery orange and white... There were some nice comps in our room (aluminum water bottle to use and refill on campus and take with us), a sweet bakery bread, etc... The beach is wonderful, the water calm, and we swam out to a large, floating raft for a nice view of the hotel and exercise... There are some nice gift stores for those like us who love to bring home souvenirs... We ate at the outdoor open air restaurant while listening to live music... We will definitely come back to this gem of a hotel...

...We arrived just after a really bad Kona low left, and everything was wonderful. The staff is very friendly and professional, our room (an oceanfront deluxe on the 8th floor of the main tower) was perfect, and the hotel's variety of activities made each day a new adventure... The beach, of course, was fabulous, as were the views from both of our balconies... The little touches (complimentary water flasks instead of water bottles, POG juice at checkin, banana bread upon arrival) are wonderful... Overall, every need was met effortlessly, and the entire stay was full of happiness and warmth... This is genuinely the best hotel on the Big Island...

The hotel is a rather compound located next to a beautiful, white, sandy beach... Overall I quite liked the hotel, the views from the lobby and breakfast area never gets old... The 3 restaurants on site offered enough variety for a 3-4 night stay but longer than that I think the options would get a little stale... Although we never tried, there is a shuttle that can take guests to the adjacent sister hotel for additional dining options... It reminded me of a college dorm except the rooms were larger and had more amenities...

The Mauna Kea is one of my favorite hotels... The resort provides beach chairs, towels on the beach... Also there are boogie and surf boards, snorkel sets provided free of rental fees...

We visited Mauna Kea Beach Hotel from Oahu for just one-night and were upgraded to a beautiful Oceanfront room. I would say it is the best marriott hotel in Hawaii... As elite member, the full buffet breakfast is charged $27 now, but we still got free continental breakfast and it was very good... We also had the large-size L'Occitane bath amenities and we decided to bring them back to Oahu...

...Using my Suite night rewards the resort upgraded us to a deluxe golf view. The room was great with an amazing bathroom comfortable bed and walk in closet... We enjoyed the "Big Island TV" channel to see what there is to do around the resort and island... My wife liked the continental breakfast and I upgraded to the full buffet as I'm more of an eggs and bacon guy... We had a nice dinner at the beach restaurant one night... For our anniversary night we had dinner at Manta and it was amazing... Our server even comped desert because it was our anniversary... Two must dos at the resort is the snorkeling with the Manta Rays and the Luau on site... The beach was great and the water was very clear... The reef was full of fish to observe... The beach staff was great and all the gear to snorkel, paddle board, surf is included with your stay... It did seem that some guests tried to hog the umbrellas and chairs... Even with that we never had a problem finding a set of chairs to use... Even though you need to pay for parking I recommend having a car so that you can go out and explore the area, lunch, shopping, etc... Housekeeping was great and kept the room in great shape... Overall I would highly recommend this resort to anyone coming to the big island!...

My wife and I stayed here three nights for part of our honeymoon. I would definitely stay here again and recommend it to anyone searching for a more upscale experience... What really set this place apart was the excellent staff and amazing room with a private balcony overlooking the ocean... Everything was comfortable and clean and quiet... We had no problem getting last-minute dinner reservations and the snorkeling we did off the beach here was some of the best (there's a great reef here a little way out)... We highly recommend them if you have a chance to drop by...

Beautiful resort on a peaceful beach with plenty of beach chairs and umbrellas. Resort is a little out of the way from other amenities, however everything you need can be found onsite... Our Tower room was clean and the bed comfortable... Marriott platinum breakfast was plentiful and the option to pay up for the full buffet was reasonable... We enjoyed the resort so much we added on an extra day and the hotel manager was able to accommodate us...

...A beautiful property with a gorgeous golf course in a perfect setting on a lovely beach with great climate and views of the volcanoes in the distance...