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Mauna Kea Beach Hotel, Autograph Collection

Cancelon$517*
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#1 of 4 Hotels in Puako
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$700*
$517*
Great Deal
$575*
$575*
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Mauna Kea Beach Hotel, Autograph Collection
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1,204 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

My family of 5 are staying at the mauna kea beach resort as part of our big island vacation. First, I will say the rooms are huge and quite nice. Although one of our two rooms smells a bit of old cigarette smoke. The beach is lovely, and we are looking forward to spending a relaxing day on the sand....

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Helpful?
Thank funforthekidz
Breckenridge, Colorado
Reviewed 4 days ago NEW

Its one of the only hotels on Big Island with a beach. Unlike the Four Seasons or Fairmont with a thin man-made beach, this is phenomenal, big and perfect for a family! I swam with sea turtles and giant mantarays in the cove, walked the magnificent gardens and loved the staff. The staff were phenomenal- friendly, service oriented and made...

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Thank Wilddawg
Reviewed 4 days ago NEW

This was our second visit to the Mauna Kea in two years. We were again very pleased. Our room was not on the ocean side this time, but the room was quite nice(723, in the original building). We watched quite a few sunsets from the new deck just off the Copper Bar. If it is not reserved, one can take...

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Thank Stephen C
Reviewed 1 week ago via mobile

Been coming to MK since the 1980s (before the renovation). Have many fond memories with friends and family, know every inch of the property. However, I must say that it has failed to keep up with the competition a bit and at this point, my business has been acquired by some other, more complete hotels. Dont get me wrong, MK...

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1Thank Justin A
MaunaKeaResort, Guest Relations Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and mahalo for your loyalty all these years to Mauna Kea Beach Hotel. We appreciate your comments and your feedback, which will be shared with our team, and we are sorry to see you go.

Reviewed 1 week ago

My wife and kids, two girls ages 6 and 9 stayed here from Apr 20-27. It was our first visit to the big island but I have stayed numerous time in Maui and Oahu. Having stayed in Four Seasons an RItz Carlton properties in the past, I would put this hotel in the same class. We absolutely loved our time...

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Helpful?
2Thank Jonathan B
MaunaKeaResort, Guest Service Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and mahalo for your review of your time with us. We are delighted that you and your family enjoyed your experience. We hope that you will all join us again soon!

Houston, TX
Reviewed 1 week ago via mobile

Stayed for three nights before hitting the four seasons. This is nowhere near the level of luxury and service, but all around a fantastic resort. Great room (beachfront wing highly recommended!) on second floor with walk out access to pool and beach. The beach is simply perfect, with plenty of chairs and umbrellas. The pool is just okay -- nothing...

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2Thank JasonTravels
Austin
Reviewed 2 weeks ago via mobile

Wanted to get a quick coffee before hitting the beach so stopped at Mauna Kea Resort. Had 2 16 oz Vanilla Iced Lattes & 2 cookies. Coffee was great until the barista told me the charge was $36.00!! It's 100% Kona Coffee she said with a smile.

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Helpful?
1Thank austinbillgolfer
MaunaKeaResort, Guest Relations Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and thank you for your comments. We are sorry that the price was not your expectation and we appreciate your feedback in that regard.

Reviewed 2 weeks ago via mobile

Clean and beatiful hotel and beach. Very friendly staff. Good gym. I would have loved the experience if I'd not had the constant feeling that I was being taken for a ride. Everything is extra, the resort knows it has a captive audience and makes its guests pay. Food in all restaurants was poor and very overpriced. Non-US travellers beware,...

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Helpful?
1Thank Ross M
MaunaKeaResort, Guest Relations Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and thank you for your feedback. By law, sales tax is added to retail purchases within the State of Hawaii and we apologize that this was an unexpected addition to your bill. Your comments have been shared with key team leaders, however, to explore better ways of communicating this. We do apologize as well that you did not enjoy...

Los Angeles, California
Reviewed 2 weeks ago

There were many great things about this hotel. The only reason why I'm giving it only 3.5 stars is because what was lacking, in my opinion, was a major fail. We checked into our room and it was simply not clean. The toilet had stains and hair on it. There was a strand of hair in the sink, on the...

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1Thank jaykbh
MaunaKeaResort, Guest Relations Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and mahalo for your feedback. Your comments have been shared with our housekeeping team leader and other key members of our team so that, where possible, the concerns you have brought to our attention might be addressed. We appreciate hearing from our guests and thank you.

indianapolis
Reviewed 2 weeks ago via mobile

The MKBH is fantastic in every way. This was my second stay here, this time with my extended family. Perfect dining, service, views, rooms, beach and comfort. There will be a third visit for me! I love the orange plumeria logo.

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Thank travelkevin
MaunaKeaResort, Guest Services Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and thank you for your kind feedback of your recent stay here at the Mauna Kea Beach Hotel. With a spirit to serve, we are delighted to hear that you enjoyed your time with us. We can't wait to welcome you back for visit number 3!

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Manta Restaurant
Manta Restaurant
Cuisines: American, Seafood, Wine Bar, Hawaiian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel located on Hawaii Island's Kohala Coast. Legendary, timeless hospitality. Exceptional value. No mandatory resort fees. ... more   less 

Additional Information about Mauna Kea Beach Hotel, Autograph Collection

Address: 62-100 Mauna Kea Beach Drive, Puako, Island of Hawaii, HI 96743-9706
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $443 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mauna Kea Beach Hotel, Autograph Collection 4.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mauna Kea Beach Kamuela
Hotel Mauna Kea Beach
Mauna Kea Beach Hotel
Hotel Style:
#1 On the Beach Hotel in Puako
#1 Spa Hotel in Puako
#1 Luxury Hotel in Puako
#3 Family Hotel in Puako
#3 Romantic Hotel in Puako
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Questions & Answers

Here's what travelers have asked, with answers from Mauna Kea Beach Hotel, Autograph Collection staff and other travelers.
38 questions
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See all questions (38)

Questions? Get answers from Mauna Kea Beach Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like 4th floor of the beach front wing which was convenient to everything”
jonathanbZ9782YR, 1 week ago | Read review
“I thought the beach front wing was great, easy access to the lawn and beach, closer to the water.”
  • hair/dust/crud on the floor
  • dust on the appliances
  • hair and stuff in the tub
  • hair and dust in drawers
jaykbh, 2 weeks ago | Read review
“Get the ocean view rooms.”
  • view from veranda
  • view from veranda
MrB003, 2 weeks ago | Read review
“Watch the manta rays during their night swim from one of the restaurants.”
db54222, 3 weeks ago | Read review
“Marriott status helps. Water view is worth the extra moeny.”
Cigarjim_13, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$517* /night
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Autograph$575
TripAdvisor$575
HotelQuickly$700
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Prices are for 1 room, 2 adults
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