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Room & Suite (699)
Pool & Beach (523)
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About
#4 of 7 hotels in Puako
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.0
Travelers' Choice
GreenLeaders Gold level
Stretched along its namesake white-sand beach, The Westin Hapuna Beach Resort offers a contemporary style contrasted with lush, manicured gardens and the endless sky and ocean blues. Our resort is located along the Kohala Coast at Hapuna Beach on the Big Island of Hawaii. It offers easy access to the cultural and archaeological gems nestled between centuries-old lava fields. Enjoy premium resort amenities like four on-site dining venues, sparkling outdoor pools, an inviting spa, a 24-hour fitness center, and flexible meeting rooms.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Kids stay free
Paid private parking on-site
Parking
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Hiking
Snorkeling
Water sport equipment rentals
Patio
Babysitting
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Full body massage
Massage
Salon
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Chinese, Filipino, Japanese
Location
66Somewhat walkable
Grade: 66 out of 100
40Restaurantswithin 5 miles
25Attractionswithin 5 miles
Contact
62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743-9749
Getting there
Rental CarsSee all Puako rental cars
4449Reviews190Q+A100Room tips
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+1
We had a great 8 night stay at the Westin Hapuna Beach. The resort was very clean, easy to navigate and all ocean views, a must on our tropical hotel list. As Bonvoy platinum members we chose the continental breakfast for 2. We had a party of 3 (1 child) and on the first day, we were told our child could eat off the fruit and bread delivered to the table. We did this each morning without issue until the last day, when our waitress said this was not allowed. This was genuinely the first time we found a staff member at the resort to be less than kind, caring or accommodating. A meal at Merida is a must! The pizzas at Piko are great, but we wished Kona Brewing would have delivered that far. The on-site laundry for free was greatly appreciated. The shuttle to Mauna Kea for the Luau could have been better planned for by staff as there were 20+ of us that showed up for the 5pm shuttle - but the staff did a great job of improving and getting all guests there. The beach was fantastic and the boggie board rentals were well worth it. Service at the pool for food and drinks was good, but slow at times. It would have been nice if the service was extended to the beach. We had a rental for part of our trip and had no parking issues, and were properly charge for the time we used the garage. All in all, we had a great stay and would highly recommend this resort for families. …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful resort, very nice tidy rooms, nice view on public beach, nice adults only pool area. Dinner options are less appealing, sunset cocktails and views from poolside bar have bit lacking. For cocktails and dinner we prefered to take free shuttle to Manua Kea Beach Hotel. Overall bit pricey for such a big resort style accomodation.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Free shuttle between Westin and Manua Kea Beach Hotel available, roughly 30min schedule.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 5 days ago
Aloha and Mahalo for sharing your comments. We appreciate the feedback and, where possible, adjustments are taken under consideration. We hope to have an opportunity to welcome you once again. Mahalo for your review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A splurge, but worth it. Rooms and bathrooms are luxurious. The "partial" ocean view was actually an undersell -- our room had a beautiful ocean view from the nicely appointed balcony. The open air common spaces were comfortable and generally felt uncrowded. The clean, free, and well-stocked guest laundry was an unexpected bonus. This is a place to come and relax -- it's not close to anything except the beach and golf. Food was good. It's expensive, as you'd expect, but there were options, like coffee & pastry from the bar instead of the $40 breakfast buffet. We enjoyed the live music, yoga, and kayaking. Good service.
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Date of stay: March 2023
Value
Location
Service
Room Tip: There's a charge for most activities, including yoga and stargazing. The hike along the cliff to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 1 week ago
Aloha and Mahalo for taking the time to review your stay! We're absolutely delighted to hear you enjoyed your time with us. Thank you for your 5-star review! We appreciate it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Westin Hapuna Beach Resort is such a beautiful resort! Hands down one of the best resorts we have stayed at. Upon check in we were greeted by friendly staff, given a beautiful fresh flower lei and delicious juice and a hand towel. The room we were assigned was absolutely gorgeous! Our room had a king size bed, a sofa, small table perfect for snacks, a coffee bar area with a really cool mood light along with a dresser with a lot of storage, tv and safe. The mini fridge was perfect for our beverages and food. The coffee maker was great too! The balcony was amazing. There was a tall table with two chairs and a sofa. We enjoyed breakfast and dinner on the balcony a few times. We had a gorgeous ocean view. The room also came with reusable water bottles and the resort has many refillable water stations throughout the property. These bottles kept our water cold for the entire day! The only thing bad I can even think of would be that the wi-fi in our room was not a good signal because we were at the very far end of the hallway very far from the lobby. We just took our laptops to the main lobby and purchased coffee from the Piko Coffee Bar in the mornings. We did some work in the lobby (plenty of nice chairs/sofa's) The lobby had an amazing view so we actually enjoyed working here. The bathroom in our room was really nice. House keeping were so friendly and refilled our coffee and toiletries. The pools are great! We loved the adult pool with the infinity edge. The koi pond is really nice. We did enjoy the beach however it was very windy the first two days that we were here so we spent more time at the pool. Tuesday and Wednesday nights were pizza night at the Piko Bar. $22 for a flatbread pizza in Hawaii is a great deal and we thought the pizza's were delicious!! The staff were so nice at the vallet parking area and offered to take us in the golf cart to pick up our rental car at the sister property, Mauna Kea Resort. We hope to return to the Westin Hapuna Beach Resort again soon!…
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Date of stay: March 2023
Value
Cleanliness
Service
Room Tip: Request a high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 2 weeks ago
Aloha and Mahalo for your 5 star review! It is truly our pleasure to deliver an enjoyable stay during your recent visit with us. Thank you for sharing your wonderful experience enjoying everything the resort has to offer. We look forward to welcome you back again soon. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was by far the best hotel I’ve stayed at in Hawaii. The beach was the best part. VERY private. Clear water. Rated among the top beaches in the country. The hotel was nice also but that beach and having the private access was incredible. The room was fine nothing out of the ordinary. Clean. The room service was great also.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 2 weeks ago
Aloha and Mahalo for your 5 star review. Nothing beats the beautiful Hapuna Beach. We're thrilled to hear you enjoyed your time with us and are always pleased to hear guests enjoyed their stay. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 7 nights at Westin Hapuna. The hotel is located on a beautiful beach. You also have access to Mauna Kea and it’s facilities. So, 2 beautiful beaches and 2 very nice golf courses. On each beach, snorkeling is best along the right side of each bay. In particular, if you can swim around the right point at Hapuna, snorkeling along the coast is great. The rooms are very nice and comfortable. Because of the hotel configuration, all rooms face the ocean. Based upon my status with Marriott, we received 2 free continental breakfasts per day. This was perfectly adequate but you could pay extra to upgrade to the full buffet. Also, received a 2:00 late check-out which was very valuable to us. You need to add a daily parking fee and a resort fee to your base cost. Parking is in a covered garage. Staff were all very nice. The pool restaurant has really nice burgers. If golfing, the Mauna Kea course is MUCH tougher than the Hapuna course. If a low handicap, play Mauna Kea. If not, you probably will enjoy Hapuna more. Was very windy most of our stay. Overall, loved the stay. We’ve stayed at Mauna Kea before. Both are comparable.…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: We like the high floor rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 2 weeks ago
Mahalo for your 5 star review! We are humble, grateful, and appreciate you taking the time to share your experience with us and how much you enjoyed your time here at the Westin Hapuna Beach Resort. We hope to have the pleasure of serving you again in the near future. Aloha!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We abosolutely loved all the amenities at this hotel on the Big Island. We had two active teen boys with us and they loved the Beach, the pool, and the resort (getting snacks at the snack bar). The waves were great and the beach was beautiful. The adult pool with the inifinity edge was lovely. And we enjoyed the main pool. We had lots of fun. The fitness area is also excellent. The locker rooms were great too. Everything was lovely and up-to-date and stylish. We also enjoyed the breakfast on the resort and dinner at the Meridia restaurant which was excellent and we enjoyed lunches at the Naupaka Beach Grill (simple beach food made fresh). The rooms were great. We had a 1-bedroom, 2 bath room with a living room. The pull out bed was perfect for the boys. No issues. The mini-kitchen was great as well and came in handy. The bathrooms were nicely appointed. We really liked this hotel as it really accommodated us and our two teenage boys. We stayed on the side of the hotel closer to the Meridia Hotel and the Spal/Fitness Center. We had a great view. I would recommend staying on this side of the hotel.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Stay on the side of the hotel where the spa is located. Good views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 2 weeks ago
Aloha and Mahalo for your 5 star review! We are delighted you enjoyed all the amenities our resort has to offer. It was truly our pleasure welcoming you to The Westin Hapuna Beach Resort and providing exceptional service throughout your stay. Thank you for choosing to stay with us we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This property is located right on Hapuna beach. The views are fantastic. Open air lobby, and many different places to sit, relax and drink it all in. Staff was very welcoming, kind and helpful. Cleaning staff kept the resort very clean. Breakfast buffet was way too much food but delicious. Adult pool, all people pool, beach and many other places to lounge on property. Koi pond was cool. Serene. That’s the word for this resort. Special shout out to Dugan at front desk. He’s one in a million. Yes, the dinner restaurant choices can be limiting if you let it be. Get creative !
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 3 weeks ago
Aloha and thank you for taking the time to review your stay! We're absolutely delighted to hear you had a fantastic vacation enjoying your time with us here at the Westin Hapuna Beach Resort. Thank you for mentioning Dugan at front desk and our staff overall, we will be sure to share your feedback to continue to encourage them to provide excellent service. We hope to welcome you back soon. Mahalo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed our five-night stay here with our two kids, 10 and 6. A very clean and well-maintained property. For great snorkeling, find the somewhat hidden trail on the far right of the beach (very soft white sand, best on the island), and walk a few minutes to Turtle Cove. The water there is very calm, and there are always a couple of sea turtles hanging out. Loved how wide open and breezy it was throughout the resort. Especially appreciated the complimentary reusable water bottles and water filling stations. Staff was always friendly and helpful, especially the lady who works at the beach rental shack. Would have liked better food options: food at Meridia was good but pricey; food at Naupaka was very disappointing.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 3 weeks ago
Thank you for your feedback. We're glad overall you enjoyed your stay and will share your comments with our Food and Beverage team in order to improve our offerings. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel and grounds are great, however primary reason why we selected Westin over the Fairmont Orchid was its Kids clubs. I checked the website prior to booking and the kids club looked great. But once we got here, turns out the kids clubs is NOT running. Usually in these types of resorts, when a hotel disappoints you they will throw a few perks your way to offset the disappointment, but here instead they offered us an upgraded to a better room for an extra $30 a night :) Not a best way to handle a mid-promised product. Would expect hotel manager to update the website as not to false advertise facilities that are not present. To be fair, they do have a kids program at their system facilities, but there is extra hassle of transportation back and forth between properties - a daily commute if you will - something you would hope to avoid on a holiday. So, hotel is great. They way they handled a mis-step is below what I’m used to.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauna Kea Resort, Other at The Westin Hapuna Beach Resort
Responded 3 weeks ago
First, we'd like to sincerely thank you for taking the time to review your stay, it is the best way for us to provide our team with feedback on the areas we have succeeded in and the areas we can improve. We're delighted to hear that overall you enjoyed your visit with your family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$611 - $977 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hotel kamuela, prince hotel hapuna beach, hapuna beach prince hotel, prince hotel island of hawaii, hapuna prince hotel, hapuna beach hotel, island of hawaii prince hotel
FORMERLY KNOWN AS
Hapuna Beach Prince Hotel
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastPuako
NUMBER OF ROOMS
249
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Claim Your ListingTHE WESTIN HAPUNA BEACH RESORT - Updated 2023 Prices & Hotel Reviews (Hawaii/Island of Hawaii)
Frequently Asked Questions about The Westin Hapuna Beach Resort
Which popular attractions are close to The Westin Hapuna Beach Resort?
Nearby attractions include Kona Kozy's Comedy & Magic Show (4.3 miles), Mauna Kea Beach (0.7 miles), and Waialea Beach (0.7 miles).
What are some of the property amenities at The Westin Hapuna Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Hapuna Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Hapuna Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Hapuna Beach Resort?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Westin Hapuna Beach Resort?
Conveniently located restaurants include Original Big Island Shave Ice Co, Kohala Burger and Taco, and Napua at Mauna Lani Beach Club.
Are there opportunities to exercise at The Westin Hapuna Beach Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Westin Hapuna Beach Resort have an airport shuttle?
Yes, The Westin Hapuna Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Hapuna Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Hapuna Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Hapuna Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.