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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
    +1 855-438-2794
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    12/31/2017 1/1/2018
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    $799
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    Traveler (2968)
    Room & Suite (666)
    Pool & Beach (563)
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “gold floor” (208 reviews)
    “north tower” (131 reviews)
    “luana lounge” (112 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Special Price: 20% off room rate
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,249)
    There are newer reviews for Fairmont Orchid, Hawaii
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    1,701 - 1,705 of 3,852 reviews

    Reviewed May 3, 2015

    This hotel has mastered the art of unobtrusive customer service! The hotel, rooms and grounds were spotless and beautiful. Every restaurant had excellent food and top flight service. This hotel is second to none. Great stay!

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank RebO-Ham
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded May 7, 2015

    Aloha and thank you so much for your wonderful review!

    Reviewed May 2, 2015

    An oasis in paradise is the only way to describe this property. Situated on in a lush enclave, the grounds are extensive but not overwhelming. All the Staff we encountered were friendly, helpful and never intrusive. The Labo bath products are amazing… just wish there...More

    1  Thank qe22000
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded May 7, 2015

    Aloha and thank you for choosing to stay with us! We very much appreciate your lovely description of our property and staff. Please come back and visit again soon.

    Reviewed May 2, 2015

    The combination of a great staff (friendly, efficient and attentive) combined with great restaurants, great selection of facilities and a fantastic location makes the Fairmont Orchid our top choice at the Kona coast!

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Fritz R
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded May 7, 2015

    Wow - we love your review! Thank you for sharing your experience and please come back and stay with us again soon.

    Reviewed April 29, 2015

    Another great Fairmont experience. We stayed four nights and just focused on doing things around the resort--there was lots to do for the children (ages 7 and 9). I bought one children's beach equipment rental pass that the kids shared. I was glad I didn't...More

    3  Thank Lise F
    Reviewed April 29, 2015

    The Fairmont Orchid has beautiful, lush grounds-we came in at night so it was a nice surprize to see it all in the morning. Having access to the Gold Floor was definately a plus, however, after reading some other reviews, other people were told of...More

    4  Thank Patti P
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded May 7, 2015

    Aloha and thank you for taking the time to share your recent experience at The Fairmont Orchid. We appreciate your positive feedback and suggestions for improvement. I regret that you did not receive a proper introduction to all of the wonderful amenities offered on Fairmont...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Golf course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $345 - $720 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 Romantic Hotel in Puako
    • #2 Luxury Hotel in Puako
    • #2 Family Hotel in Puako
    • #2 Green Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Travelocity, Booking.com, Hotels.com, Hotwire, Cancelon, HotelQuickly, Orbitz, Cheap Tickets, Evoline ltd, getaroom.com and HotelsClick so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveler (2968)
    Room & Suite (666)
    Pool & Beach (563)
    Dining (212)
    Hotel & Grounds (1813)
    Bathroom (51)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    BobbyD6363
    December 1, 2017|
    AnswerShow all 2 answers
    Response from C T | Reviewed this property |
    Ours was 2322, which was the 3rd floor. We booked a partial ocean view and we got just that. And I believe there's an ocean view room and there's also a deluxe ocean view, which is higher up. Enjoy!
    1
    Vote
    BobbyD6363
    October 12, 2017|
    AnswerShow all 6 answers
    Response from Kim C | Reviewed this property |
    You physically have to look round the dividing wall to see your neighbours. We only saw our neighbours at sunset when we were both leaning against the balcony railings. We had an ocean front suite so only had neighbours one... More
    1
    Vote
    fishygal
    September 18, 2017|
    AnswerShow all 5 answers
    Response from A_NIELSEN_987 | Reviewed this property |
    There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting... More
    1
    Vote
    Room Tips
    "Our north tower room faced the pool but with very good ocean views. The higher the room #, the closer you are..."
    Read review
    "The North Tower has more scenic views."
    Read review
    "If you are willing to spend more it's worth having an ocean front room-just for the sunsets along"
    Read review
    "I have been on both North and South towers. Both great."
    Read review
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